[Resolved] Citrus Payment Solutions — amount debited but it's not credited to bank account | |
Date 11.07.2049 I tried to add 5000 to my Kotak accoun.. form State bank debit card.. amount was debited from SBI debit card... but it's not credited to Kotak bank account... Ref id OTHPG[protected]CITRUSPAY KOTAK MUMBAI Thank you thank u Replace all Was this information helpful? | |
Aug 15, 2019 Complaint marked as Resolved Verified Support Jul 15, 2019 Citrus Payment Solutions Customer Care's response Hi, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payuin via email to assist you further - • Citrus, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Regards, Citrus Support Team | |
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+91 20 6731 4141
3rd Floor, Viraj Building, SV Road, Khar (West), Mumbai, Maharashtra, India - 400052
I made a recharge through corporation bank via Google pay to citrus solutions for the amount rs:199. The amount was to recharge with sun Direct but the dth service say no Payment has been created. I need a quick solution on this.
We are unable to trace any transaction with the provided details. Please share the below details at [email protected] via email to assist you further -
• Citrus, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Citrus Support Team