[Resolved]  Citrus Payment Solutions — The amount transaction is failed

Address:Mumbai City, Maharashtra, 400052
Website:www.citruspay.com/sundirect

When i tried to recharge sun direct using sbi net banking the transaction failed but in account the amount has been deducted
The sbi transaction no is [protected]ig0crhbcy6
Kindly help me to get the amount back, and also i want to mention this always happens particularly while online recharge of sundirect via citrus payment, when the company, citrus fails to transfer the amount it has to refund, but citrus never does, so many dirty experiences with citrus payment solution...
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May 9, 2017
Complaint marked as Resolved 
Citrus Payment Solutions customer support has been notified about the posted complaint.
Verified Support
Sep 12, 2016
Citrus Payment Solutions Customer Care's response
Hi PUGAZENTHI R.S,

We would like to inform you that the transaction[protected]for 385.00 INR is successful at our end and also the funds for the same has been remitted to the merchant.

In case of any issue or details regarding the transaction, we request you to get in touch with the merchant "SUN DIRECT DTH" for the same.

Regards,
Citrus Support Team
Sep 14, 2016
any1990's response
pls secure my payment
Complaint comments 

Comments

Dear sir,
I pay my Airtel dth bill customer ID is [protected] through canara bank internet banking, amount can debited from my bank account but i didn't received bill and payment did not success. my bank transaction ID is CITRUSPAY-[protected]-CLIENTCODE
thankyou
with regards
Raghulnivas
[protected]
Dear sir this time I am paid 2400 rs of national institute of open schooling but my payment not show in form
My bank transaction no is this [protected]IG0CRZJDX1 and my account no is –[protected] sbi

And today is last date of my form pls paid my payment immediately in nios board office

Sir this is Suresh bommidisetti I was register irctc for prepaid card and pay money on online please give card status and my email id [protected]@yahoo.com

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