Citrus Payment Solutions Complaints & Reviews

Reregistration failed due to internal error.The transaction was being processed, but after internal error occured. My account is also debited by 2000.Does it refund? how can i conform my Reregistration status or refund my money. I have to register before 31st march. Please give me a solution.
Name :DIVINE JOMY
Progamme: BCOM
Mobile:[protected]
Amount:2000

I was submitting IGNOU Exam Fee through net Banking, with no.[protected] while paying money an error occurred and fee not submitted but amount of Rs.1091.50was deducted from my account. When I confirm this from my bank(Yes Bank) they said that transaction is clear from there end and there is an error from citrus pay side.
Please confirm the status of the process.
Date of Incident :[protected]
Time : 08:31 p.m.
Client : IGNOU Exam Fees.

Please reslove this and refund my money or complete the payment of the exam till 31st March or as soon as possible.

I was submitting IGNOU Exam Fee through net Banking, while paying money an error occurred and fee not submitted but amount of Rs.971.50 was deducted from my account. When I confirm this from my bank(Yes Bank) they said that transaction is clear from there end and there is an error from citrus pay side.
Please confirm the status of the process.
Date of Incident :[protected]
Time : 08:30 p.m.
Client : IGNOU Exam Fees.

Please reslove this and refund my money or complete the payment of the exam till 31st March or as soon as possible.

Transaction Id:[protected]
Enrollment no :[protected]

While applying online tee form, amount of Rs251.50/- was deducted from my account but the form status is showing not submitted.

Kindly do the needful and confirm at the earliest; if I need to apply and pay again as the last date is nearing and whether the amount will be credited back.

I didn't get the control number also n acknowledgment status shows enrollment number and date of birth not found

Hi All,

i tried to make a online payment for Rs611.50 on 28th March 2017 for online exam form submission, and was redirected to citrus payment gateway, the amount got deducted from my bank account, and i got a message "Requested Resource Not Found

Sorry, we did not find the resource you were looking for"

ref: [protected]-CITRUSEGYANKOSH

cheque/naration:[protected]

I made an online transaction the amounting Rs. Rs. 725/-. The amount has been deducted from my bank account.

Transaction Details
____________________________________________________

Account Number :[protected]
Transaction Date : 20/03/2017
Transaction Amount : (INR)725.04
Transaction Type : DR
Transaction Description : PRCR/[protected]/[protected]/CITRUS PAY-


Kindly do the needful.

Rajesh Acharjee
Contact No. [protected]

My name is karthick ganesh, today evevning 24th march 2017 i paid rs 336 towards water tax from my icici bank account[protected] and my transaction id is[protected] on 24th march 2017 but amount got debited but i didnt recieve acknowkedgement from vendor, so kindly check and do the neeedful. I facing it for the third time in the same month, with citrus pay,

Dear sir/madam

My name is karthick ganesh. R, this is to inform you that i have tried to book tickets through spi cinemas app on 6th march 2017, evening for the movie kuttram 23 but first time while i am paying the amount, the amount got detected by citrus from my account my account (Icici) amount 750 rs but tickets not booked, again ia m trying it for second time same happend.. Amount got debited but ticket not booked, then i went to brookfields mall 4th floor and i enqired with the manager regarding this, the manager checked it and said no tickets was booked in my name or in my account and he said it will be reversed in 7 working days, then i sent a mail to icici bank regarding this (See the trailing mail for reference), i got a reply from icici bank that the amount is credited to the merchent (2 transactions 750+750 = 1500 rs). So kindly guide me how can i get my money back.
Transaction id - [protected] (750 rs) and [protected] (750 rs).

Regards
Karthickganesh. R
[protected]

Transaction ID[protected]
Payment mode - debit card
Bank-Canara bank
Amount-2122.94

Dear sir/madam,
I am Abhijith Ajay.
I had paid my course fee for BA degree from ignou university. I paid amount of Rs.2122 through online banking from my Canara Bank debit card. I paid the amount on 19 march, 2017. The amount has been deducted from my account but the fee has not reached the university. My admission is getting delayed due to pending fee. Please help me to get a refund of the amount as soon as possible.
Thank you

Hey, while payment on given link www.exam.ignou.ac.in, amount successfully deducted from my account but error message display in citrus return page. Here is enclosed screenshot of error page. I also checked there are no roll back of amount found.

Here is other details:
Transaction Ref No. - [protected] on dated 14th March 2017 at 15:37:53 Hrs.

Please do the needful as soon as possible. Thank you.

Regards,
Manjit

Sir/madam,
Today, 17 march, i had registered for up bachelor of education 2017-19 exam. When i payed my application fees of rs 550, it failed but the same was deducted from my account of state bank of india on pos [protected] at lucknow university txn#[protected] at 04:09 pm.
So i request you to repair this problem as soon as possible.
Thank you.

At about 3;15 pm today i had applied for online registration for Comed K exams through Axis Bank debit card for Rs: 1200/- and the amount has been debited from my account, but the same has not been passed to the comed K examination board and hence the application stays cancelled due to payment being unsuccessful.. Sir my Axis Bank Ac : [protected], and the transation info is: INB/[protected]/CITRUS PAYMENT SOLUTIONS P, please check into the matter and either do the payment or refund the amount, but do it fast...

Sir,
I am durgesh tiwari and I am a mponline kiosk account holder yesterday I ant to load 2000rs money in my mponline wallet my mponline kuiosk id id K[protected] when I load to money by net banking everything is ok the bank says transaction is successful and my bank balance also debited 2000 but I cant get money in my mponline wallet so I provide to you some usefull detail by bank statement for refund my balance . my CBI
account number HS-[protected]
debit date is 10/03/2017 . branch code 08103 TRANSFER TO A/C NO [protected]/[protected]/MPONLINE[protected]/ 2000.00

I have made payment of Rs.2757/- to day (06.03.2017) at 2.37 PM to Spectranet through Citrus Payment Gateway. At the end of the process ther was a message as " Payment was not successful, Please contact Citrus Payment Gate way". The amount was not credited in to Spectranet account. But the amount has been debited from my account. Please confirm when the amount will be refunded in to my account. Transaction ref. no: IGAAXLHZH3

Hi all,
27/02/17, I did a one transaction through your website.but that transaction is incomplete & same from bank they deducted amount of rs 290.After checking myonline form apply in mponline is not successful.so I need a details about my money & transaction as well. want refund immediately
Bank Ref No Status Reason Debit Branch Account No Txn Date Merchants Name Merchants Txn Id Merchants Cust Id Amount Appln
[protected] Executed 645 SB[protected]/02/2017 Citrus Pay [protected] 123 290.00 R
Kindly update me.

I was ordering from Domino and there was citrus payment gateway. Money got deducted from bank but Page was not redirected back to domino and it saw me error. Where is my money? I contacted domino, they advised me to contact Citrus and when I connected citrus, they told me to contact domino. Now where should I complain? I want my solution and money back
Amount : 439
Date : 22/02/2016
Contact, :[protected]
Email : [protected]@gmail.com

Failed to execute 'post message' on 'dorm window': the target origin provided ('https://mocha.citruspay.com') does not match to localhost and not return to the URL and I have included all citrus library to my project but the code is not working at the mode of payment and then confirm to the error message shown in console I have check all methods to use citrus payment but the issue is not resolved so please some guide to resolve this issue.
Thank You

Hi all,
Today evening I did a one transaction through your website.but that transaction is incomplete & same from bank end they deducted amount of rs 50.After checking my balance recharge not successful.so I need a details about my money & transaction as well. want immediately
Citrus info:-INB[protected].

Kindly update me.

REGARDS,
JAYAPRAKASH.

Sir,

i have done recharge of Rs1000 ON 23 th Feb AND Rs 100 ON 24 th Feb by online

but still it is not credited to smart card account my card no is [protected]

following are the details of transation.


Hello!

Your transaction with Bangalore Metro Rail Corporation Ltd using Citrus was successful!

Merchant Order Number: [protected]
Citrus Reference Number: [protected]
Order Amount: 100.00 INR
Transaction Date & Time: Feb 24, 2017 08:46:50 PM
For product & delivery related queries please contact Banga

Hello!

Your transaction with Bangalore Metro Rail Corporation Ltd using Citrus was successful!

Merchant Order Number: [protected]
Citrus Reference Number: [protected]
Order Amount: 500.00 INR
Transaction Date & Time: Feb 23, 2017 07:41:04 PM
For product & delivery related queries please contact Bangalore Metro Rail Corporation Ltd.

Hello!

Your transaction with Bangalore Metro Rail Corporation Ltd using Citrus was successful!

Merchant Order Number: [protected]
Citrus Reference Number: [protected]
Order Amount: 500.00 INR
Transaction Date & Time: Feb 23, 2017 07:35:44 PM
For product & delivery related queries please contact Bangalore Metro Rail Corporation Ltd.

regards

shivakumar y b

I have done the payment through your gateway for mahanagar gas bill for consumer no.[protected] by opting net banking option. I just received the message on my screen that thank you payment successful and transaction ref no.[protected].
Why can't i get the full details such as payment amount, date & time, payment for (To whom i have done the payment.)
How could just transaction number be useful.
I should receive the proper receipt for my future reference and not just the transaction reference no. Please arrange for the same and forward the same at my email.
My email id is - shanta. [protected]@gmail.com

I have to pay my examination fees of rs.500 citrus is the medium to pay . I paid the fees of 528rs. But the amount has been gone to soma unknown person that is the payment has been made to some shoping mall. Reference id-8038248 and the consumer code is-bangalorej[protected] the amount has been wrongly creditted to them initially it had to been paid to my college