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Citrus Payment Solutions Complaints & Reviews

3.2
Last updated Aug 12, 2023
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Citrus Payment Solutions Phone Numbers

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+91 20 6731 4141
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3rd Floor, Viraj Building, SV Road, Khar (West)
Mumbai
Mumbai City District
Maharashtra
India
400052

Citrus Payment Solutions reviews & complaints page 141

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D
Divine Jomy
from Ernakulam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Re registration failed due to internal error

Address:Idukki, Kerala, 685606
Website:[email protected]

Reregistration failed due to internal error.The transaction was being processed, but after internal error occured. My account is also debited by 2000.Does it refund? how can i conform my Reregistration status or refund my money. I have to register before 31st march. Please give me a solution.
Name :DIVINE JOMY
Progamme: BCOM
Mobile:[protected]
Amount:2000...
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K
kailash0805
from Tufanganj, West Bengal
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Error on paying exam fee of ignou

Address:Jalpaiguri, West Bengal, 735225

I was submitting IGNOU Exam Fee through net Banking, with no.[protected] while paying money an error occurred and fee not submitted but amount of Rs.1091.50was deducted from my account. When I confirm this from my bank(Yes Bank) they said that transaction is clear from there end and there is an error from citrus pay side.
Please confirm the status of the process.
Date of Incident :[protected]
Time : 08:31 p.m.
Client...
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A
ajaygaira20
from Delhi, Delhi
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IGNOU Exam Fee Error

Address:New Delhi, Delhi, 110086
Website:exam.ignou.ac.in

I was submitting IGNOU Exam Fee through net Banking, while paying money an error occurred and fee not submitted but amount of Rs.971.50 was deducted from my account. When I confirm this from my bank(Yes Bank) they said that transaction is clear from there end and there is an error from citrus pay side.
Please confirm the status of the process.
Date of Incident :[protected]
Time : 08:30 p.m.
Client : IGNOU Exam...
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S
Smita Kswamy
from Mumbai, Maharashtra
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Ignou tee fees online

Address:Mumbai City, Maharashtra, 400054

Transaction Id:[protected]
Enrollment no :[protected]

While applying online tee form, amount of Rs251.50/- was deducted from my account but the form status is showing not submitted.

Kindly do the needful and confirm at the earliest; if I need to apply and pay again as the last date is nearing and whether the amount will be credited back.

I didn't get the control number also n acknowledgment...
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R
Rudrapati Talukdar
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Payment not successful

Address:560066
Website:www.citruspay.com

Hi All,

i tried to make a online payment for Rs611.50 on 28th March 2017 for online exam form submission, and was redirected to citrus payment gateway, the amount got deducted from my bank account, and i got a message "Requested Resource Not Found

Sorry, we did not find the resource you were looking for"

ref: [protected]-CITRUSEGYANKOSH

cheque/naration:[protected]...
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A
agtraj
from Bulandshahr, Uttar Pradesh
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Education

Address:799002

I made an online transaction the amounting Rs. Rs. 725/-. The amount has been deducted from my bank account.

Transaction Details
____________________________________________________

Account Number :[protected]
Transaction Date : 20/03/2017
Transaction Amount : (INR)725.04
Transaction Type : DR
Transaction Description : PRCR/[protected]/[protected]/CITRUS PAY-...
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K
Karthickganesh
from Chennai, Tamil Nadu
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Payment debited but not credited in assigned account

Address:Coimbatore, Tamil Nadu, 641006

My name is karthick ganesh, today evevning 24th march 2017 i paid rs 336 towards water tax from my icici bank account[protected] and my transaction id is[protected] on 24th march 2017 but amount got debited but i didnt recieve acknowkedgement from vendor, so kindly check and do the neeedful. I facing it for the third time in the same month, with citrus pay,

Dear sir/madam

My name is karthick ganesh. R,...
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A
abhijith ajay
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unsuccessful payment

Transaction ID[protected]
Payment mode - debit card
Bank-Canara bank
Amount-2122.94

Dear sir/madam,
I am Abhijith Ajay.
I had paid my course fee for BA degree from ignou university. I paid amount of Rs.2122 through online banking from my Canara Bank debit card. I paid the amount on 19 march, 2017. The amount has been deducted from my account but the fee has not reached the university. My admission...
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M
Manjeetya
from Siliguri, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Citrus Payment Solutions Error page after payment

Address:Burdwan, West Bengal
Website:www.exam.ignou.ac.in/returncitrus.asp

Hey, while payment on given link www.exam.ignou.ac.in, amount successfully deducted from my account but error message display in citrus return page. Here is enclosed screenshot of error page. I also checked there are no roll back of amount found.

Here is other details:
Transaction Ref No. - [protected] on dated 14th March 2017 at 15:37:53 Hrs.

Please do the needful as soon as possible. Thank you.br...
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R
rahulgautam
from Varanasi, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment not received

Address:Lucknow, Uttar Pradesh
Website:www.upbed.nic.in

Sir/madam,
Today, 17 march, i had registered for up bachelor of education 2017-19 exam. When i payed my application fees of rs 550, it failed but the same was deducted from my account of state bank of india on pos [protected] at lucknow university txn#[protected] at 04:09 pm.
So i request you to repair this problem as soon as possible.
Thank you....
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K
kasimmd
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Online payment through debit card not remitted to the party

Address:Raichur, Karnataka, 584115
Website:CITRUS PAYMENT SOLUTIONS P

At about 3;15 pm today i had applied for online registration for Comed K exams through Axis Bank debit card for Rs: 1200/- and the amount has been debited from my account, but the same has not been passed to the comed K examination board and hence the application stays cancelled due to payment being unsuccessful.. Sir my Axis Bank Ac : [protected], and the transation info is: INB/[protected]/CITRUS PAYMENT SOLUTIONS P, please check into...
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D
durgeshmponline
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

For refund balance

Address:+91
Website:www.citruspaycom

Sir,
I am durgesh tiwari and I am a mponline kiosk account holder yesterday I ant to load 2000rs money in my mponline wallet my mponline kuiosk id id K[protected] when I load to money by net banking everything is ok the bank says transaction is successful and my bank balance also debited 2000 but I cant get money in my mponline wallet so I provide to you some usefull detail by bank statement for refund my balance . my CBI
account...
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A
aarudh
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment through Citrus payment gate way-Payment process not successful-But amount deducted from the account de

I have made payment of Rs.2757/- to day (06.03.2017) at 2.37 PM to Spectranet through Citrus Payment Gateway. At the end of the process ther was a message as " Payment was not successful, Please contact Citrus Payment Gate way". The amount was not credited in to Spectranet account. But the amount has been debited from my account. Please confirm when the amount will be refunded in to my account. Transaction ref. no: IGAAXLHZH3...
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U
Umesh Badode
from Indore, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Failure payment but amount is debited from bank and execute to citres pay.os i want it refunde

Address:Indore, Madhya Pradesh, 452001
Website:www.citruspay.com

Hi all,
27/02/17, I did a one transaction through your website.but that transaction is incomplete & same from bank they deducted amount of rs 290.After checking myonline form apply in mponline is not successful.so I need a details about my money & transaction as well. want refund immediately
Bank Ref No Status Reason Debit Branch Account No Txn Date Merchants Name Merchants Txn Id Merchants Cust Id Amount Appln
[protected]...
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N
Nimeshparekh22
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money deducted from citrus payment gateway

Address:Vadodara, Gujarat, 39002

I was ordering from Domino and there was citrus payment gateway. Money got deducted from bank but Page was not redirected back to domino and it saw me error. Where is my money? I contacted domino, they advised me to contact Citrus and when I connected citrus, they told me to contact domino. Now where should I complain? I want my solution and money back
Amount : 439
Date : 22/02/2016
Contact, :[protected]
Email...
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A
asadkkhan
from Bansi, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Failed to execute 'postmessage' on 'domwindow': the target origin provided ('https://mocha.citruspay.com') does not matc

Address:Indore, Madhya Pradesh, 452001
Website:localhost:3001

Failed to execute 'post message' on 'dorm window': the target origin provided ('https://mocha.citruspay.com') does not match to localhost and not return to the URL and I have included all citrus library to my project but the code is not working at the mode of payment and then confirm to the error message shown in console I have check all methods to use citrus payment but the issue is not resolved so please some guide to resolve this issue.br...
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J
Jayaprakash Balakrishnan
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Airtel recharge prepaid 50rs

Address:Coimbatore, Tamil Nadu, JAYAPRAKASH BALAKRIS

Hi all,
Today evening I did a one transaction through your website.but that transaction is incomplete & same from bank end they deducted amount of rs 50.After checking my balance recharge not successful.so I need a details about my money & transaction as well. want immediately
Citrus info:-INB[protected].

Kindly update me.

REGARDS,
JAYAPRAKASH....
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S
shivakumar y b
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recharge of Namma METRO done , It is not credited to smart card account.

Address:560040
Website:citrus pay

Sir,

i have done recharge of Rs1000 ON 23 th Feb AND Rs 100 ON 24 th Feb by online

but still it is not credited to smart card account my card no is [protected]

following are the details of transation.


Hello!

Your transaction with Bangalore Metro Rail Corporation Ltd using Citrus was successful!

Merchant Order Number: [protected]
Citrus...
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M
manu48kitu
from Badlapur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment through your gateway - not received the payment receipt

Address:400081
Website:merchantapp.citruspay.com/MGL/jsp/TransactionResponse.jsp

I have done the payment through your gateway for mahanagar gas bill for consumer no.[protected] by opting net banking option. I just received the message on my screen that thank you payment successful and transaction ref no.[protected].
Why can't i get the full details such as payment amount, date & time, payment for (To whom i have done the payment.)
How could just transaction number be useful.
I should receive...
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E
Edwin Sergio
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

The amount has been paid to unknown person

Address:560032
Website:citrus.com

I have to pay my examination fees of rs.500 citrus is the medium to pay . I paid the fees of 528rs. But the amount has been gone to soma unknown person that is the payment has been made to some shoping mall. Reference id-8038248 and the consumer code is-bangalorej[protected] the amount has been wrongly creditted to them initially it had to been paid to my college...
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