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Citrus Payment Solutions Complaints & Reviews

3.2
Last updated Aug 12, 2023
Complaints 2969
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1777
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+91 20 6731 4141
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3rd Floor, Viraj Building, SV Road, Khar (West)
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400052

Citrus Payment Solutions reviews & complaints page 143

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P
Parlika
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment problem

Address:Hanumangarh, Rajasthan, 335504

Dear sir.. On[protected] in morning i had pay rupees 6900 through citrus getway for adscash compny. Paymnt mere account se kt gya but compny ko website pe koi update nahi hua. Plzzz help nd refund my paymnt. Pnb net banking ke through mene paymnt kiya tha. Bdi muskil se mene paymnt kiya tha. Paymnt cut bhi ho gya or koi benefirt bhi nahi hua. So plzzz help me sir and refund my paymnt. My pnb account no. Is [protected] m attaching a screenshot...
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sajanrampal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Transactions failed but amount debited

Address:Amritsar, Punjab, 143001

Hello sir,
I was payed my fee 9000 on[protected] through debit card. But some internal reason my transaction is failed. But my bank account is debit with 9000. Please help me... Nd refund my amount in bank. Nd please contact me back as soon as possible..
Name :- sajjan rampa
Enrolment # :[protected]
Control no :-171r138933
Transaction id ;- 171r13833

Thanks......
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Shawar Roel
from Dhekiajuli, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Help me to refund my money

Address:795135
Website:indio apps

My balance got deducted from my net banking account for indigo flight booking and airtel apps recharge yet i dont get my recharge neither my flight ticket nor my airtel balance and no further info rather than 1 mail saying "Hello! Your transaction with Indigo using Citrus was successful!". I would b grateful if you help me solving my problem. Thank you....
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D
drmahadevanr
from Kunnamangalam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ICICI prudential insurance

Address:600040

On 8 th December 200000 has been debited from my ICiCi credit card account through citrus payment gateway
Again on 9 th December 200000 has been debited from my ICICI credit card account,
When contacted the bank and ICICI prudential people they informed and assured me that amount would be credited back within 2-3 working days.
Even after 9 days still not credited to my account,
I'm not able to do any further...
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S
Sandeep Swami
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment problem

Address:Hanumangarh, Rajasthan, 335504
Website:adscash.in

Dear sir.. in morning i had pay rupees 6920 through citrus getway for adscash compny. paymnt mere account se kt gya but compny ko website pe koi update nahi hua. plzzz help nd refund my paymnt. pnb net banking ke through mene paymnt kiya tha .bdi muskil se mene paymnt kiya tha. paymnt cut bhi ho gya or koi benefirt bhi nahi hua. so plzzz help me sir and refund my paymnt.my pnb account no. is [protected]...
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S
Sangzuala Fanai
from Jorhat, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not getting refund money from shopclues via citrus pay

Address:796081
Website:Citruspay.com

Hello, I have order a mobile phone from shopclues. Order id[protected]. But the order is cancelled and refund process is done through citrus pay. But i didnt get the refund after telling me it was credited to my account. Please solve my problem. Ref. No 75503726344010487665406 Dated:8/12/16

Here is the sms i got from citrus pay:

Transaction of INR 5699.00 at Clues Network Pvt Ltd dated 08/12/2016 has been
refunded...
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Ravi chaitanya Tadikonda
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment with big basket is unsuccessful,but amount has been deducted from my account

Address:New Delhi, Delhi, 110005
Website:Bigbasket.com

Hello, citrus pay
My transcation with big basket through debit was unsuccessful for two times and big basket is showing incomplete transaction but amount has been deducted from citrus pay from my account for once ...
big basket has shown this "the record the transaction made from the citrus 1528206 and 1528163 is failed ".
can please resolve my concern of deduction and incomplete transaction from big basket.com......
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A
apashu
from Dehra Dun, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount deducted but payment is not sucessful.

Address:202001

Please help me out as i had made payment on 05/12/2016 fromhttps://checkout.citruspay.com/ssl/checkout/bobssbly2016 site. my bank has deducted the amount two times & they said that citrus has sucessfully received the payment. but my initial payment was not done. i had paid my examination fee through other way. but inital amount got deducted from my own transaction. it seems that payement has been received by citrus but not handed over to...
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A
Ashish Bhanu
from Vikasnagar, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund: payment taken two times

Address:Nainital, Uttarakhand
Website:www.corbettonline.uk.gov.in

Dear sir,

We booked online day visit entry permit through your website www.corbettonline.uk.gov.in

For single booking of same 4 persons for dhikala zone canter ride, online payment of rs. 4688.57 was deducted twice from our account no (Icici bank[protected] through citrus payment gateway & 2 permit isued due to error shown by your site.

Permit no : 20161fbb6027429d - booking date 04/12/2016/...
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G
Gsssnaraina
from Jalandhar, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Gsssnaraina students secondary fee to bseh bhiwani

Address:Panipat, Haryana, 132101
Website:Gsssnaraina 2112@gmail. Com

Sir i pay gsss naraina 2112 panipat haryana secondary student exam fee through sbi groups debit card amounts 740 txn no 106595 pos no [protected] dated 29/11/2016 amount debit my a/c but not credit in bseh bhiwani a/c status show not success plus solve my problem because after 05/12/2016 late fine perstudent applicable hundred rupees per student pls solve as soon as...
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D
Dineshcidc
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment deducted but not received any acknowledgment and not updated to my student a/c

Address:New Delhi, Delhi, 110019

Sir,

I made a payment for BSEH on[protected] via Federal bank debit card Rs. 700/- and Netbanking Rs. 710/- for re appear exam fee, payment has been deducted but the system showed internal error and i did not received any acknowledgement nor my student status was updated regarding the same. here are the details of said transaction:

1. student Name: Santosh
Programme: 10th
mobile no. [protected]br...
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S
Sarthak Kaushik
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money debited from sbi account but transaction failed

Address:122001
Website:www.citruspay.com

I booked a jet-airways ticket.
From delhi to lucknow for 22/12/2016
after I completed the Transaction by Sbi online payment(net-banking)
funds were debited from my account but it showed that transaction failed due to some internal error.
Ref No. - [protected]IGAAHPXDB7
amount Debited - 1961.00
Date 22/11/2016.
Kindly to see to it as soon as possible....
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H
Harshit Shrivastava KTE
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment deduction query

Address:Jabalpur, Madhya Pradesh, 482002
Website:citruspay.com

Hello

please help me out as i had made a payment on 18/11/2016 timed at 2.07 Pm from mponline site. my bank has deducted the amount & they said that citrus has sucessfully received the payment. but my initial payment was not done. i had paid my examination fee through other way. but inital amount got deducted from my own transaction. it seems that payement has been received by citrus but not handed over to mppnline. kindly...
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J
jatins06
from Udaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Receipt not received

Address:Udaipur, Rajasthan, 313603

Dear sir,

I am done a transaction on 11/11/2016

Mlsu e collection account

11th november 2016 | 7.06 pm

Txn id :[protected]_36643941

Payment mode : debit card-yes bank

But still receipt not receive please send me receipt please sir send my receipt.
I want submit my university examination on tomorrow and today is last date so please sir, do...
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Batterypack
from Jammu, Jammu and Kashmir
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I can't pay my hathway bill

Address:Bangalore, Karnataka, 560028

I have tried 21 times to my bill through debit card and i get the same response at Citrus checkout - Oops! Your payment has been failed, Please try again.

And brilliant hathway they don't have other gateways!!!

Every I try it says the same thing and there is no withdrawal of money or the payment creating a constant error and it giving a hard time...
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Sushil Sevak
from Lansdowne, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Receipt is not received

Address:314022

Dear sir,

I am done a transaction on 03/11/2016

Mlsu e collection account

3rd november 2016 | 5:11 pm

Txn id : [protected]

Payment mode : net banking - state bank of bikaner and jaipur

But still receipt not receive please send me receipt please sir send my receipt.
I want submit my university examination on tomorrow and today is last date...
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A
Ayushi948
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Failed Transaction at CITRUS- Money Debited from account and not refunded back

Address:122002
Website:www.citruspay.com

While making a payment of Rs. 1506 for the post of Food Analyst at FSSAI, i opted net banking payment from my YES BANK on ICICI Eazy pay, however, while my account was debited, i received a failed transaction page of citrus. I Checked my account and it was debited for Rs. 1506. I contacted Citrus, they said to contact ICICI, to which ICICI Bank(EAZY PAY) said since i did not have an account with them, they can't do anything about it.
I...
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S
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Citrus wallet

Address:Mansa, Punjab, 151505
Website:Citrus

Sir I am load money into my citrus a/c and transfer to federal bank on date- 16 Oct.But si amount not rec into my bank a/c.sir many days are left but amount not received into my bank a/c or citrus wallet .My citrus wallet amount deduct but not received anywhere. Please sir help me into my case.My citrus wallet I.d no. [protected]. Transaction I.d 9750449. Amount deduct rs2800....
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Hareendran P V
from Muluppilagadu, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non-receipt of books ordered on 25.9.2016 and amount of rs 306 paid through net-banking (Sbi

Address:Kannur, Kerala, 670307
Website:Verse Inn ovations Pvt Ltd

Hareendran. P. V. All india radio, “amu-krishna”, pallikunnu, alakkad, kankol (Po)-670307. Kannur-670 004. Ph:[protected]R) mob: [protected]
Date: 28/10/2016.
The br. Manager, m/s verse innovations pvt ltd, bangaqlore
Transaction id:nh160925jgaec[protected]
Receipt date: 25/sep/2016
Order total: inr 306.00

Dear sirs,
On 25.9.2016, i have made order for few malayalam printed...
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Rohit Bhagat ace
from Kurduvadi, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor merchant support

Address:403802
Website:www.citruspay.com

Very poor merchant support from citrus pay. my work is pending from one month because no support executive from citrus pay is picking my call.
once my call was connected but the girl said she doesnt look in this matter and gave me one number [protected] ( saurabh ) . he recived my call and told me he will call me back after reaching office but till now i have not recived any call.

i have already paid for this service...
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