Citrus Payment Solutions Complaints & Reviews

Dear sir.. On[protected] in morning i had pay rupees 6900 through citrus getway for adscash compny. Paymnt mere account se kt gya but compny ko website pe koi update nahi hua. Plzzz help nd refund my paymnt. Pnb net banking ke through mene paymnt kiya tha. Bdi muskil se mene paymnt kiya tha. Paymnt cut bhi ho gya or koi benefirt bhi nahi hua. So plzzz help me sir and refund my paymnt. My pnb account no. Is [protected] m attaching a screenshot wid dis complaint. Plzz resolv my problm as soon as posible

Hello sir,
I was payed my fee 9000 on[protected] through debit card. But some internal reason my transaction is failed. But my bank account is debit with 9000. Please help me... Nd refund my amount in bank. Nd please contact me back as soon as possible..
Name :- sajjan rampa
Enrolment # :[protected]
Control no :-171r138933
Transaction id ;- 171r13833

Thanks...

My balance got deducted from my net banking account for indigo flight booking and airtel apps recharge yet i dont get my recharge neither my flight ticket nor my airtel balance and no further info rather than 1 mail saying "Hello! Your transaction with Indigo using Citrus was successful!". I would b grateful if you help me solving my problem. Thank you.

On 8 th December 200000 has been debited from my ICiCi credit card account through citrus payment gateway
Again on 9 th December 200000 has been debited from my ICICI credit card account,
When contacted the bank and ICICI prudential people they informed and assured me that amount would be credited back within 2-3 working days.
Even after 9 days still not credited to my account,
I'm not able to do any further online transactions,
If the mistake would have been my side just imagine, On how many headings you would have penalized me .
This amounts serious service lapses in the present situation and circumstances.
I'm forwarding the same complaint to PMO ( PrimeMinister's office)
Kindly do the needful to transfer my hard earned money immediately to my credit card account-
Prudential policy number[protected].
My mobile number is-[protected].

Dear sir.. in morning i had pay rupees 6920 through citrus getway for adscash compny. paymnt mere account se kt gya but compny ko website pe koi update nahi hua. plzzz help nd refund my paymnt. pnb net banking ke through mene paymnt kiya tha .bdi muskil se mene paymnt kiya tha. paymnt cut bhi ho gya or koi benefirt bhi nahi hua. so plzzz help me sir and refund my paymnt.my pnb account no. is [protected]

Hello, I have order a mobile phone from shopclues. Order id[protected]. But the order is cancelled and refund process is done through citrus pay. But i didnt get the refund after telling me it was credited to my account. Please solve my problem. Ref. No 75503726344010487665406 Dated:8/12/16

Here is the sms i got from citrus pay:

Transaction of INR 5699.00 at Clues Network Pvt Ltd dated 08/12/2016 has been
refunded for INR 5699.00 vide Ref. no 75503726344010487665406. Please get in
touch with your bank in case of non-receipt of credit within 10 days.

Hello, citrus pay
My transcation with big basket through debit was unsuccessful for two times and big basket is showing incomplete transaction but amount has been deducted from citrus pay from my account for once ...
big basket has shown this "the record the transaction made from the citrus 1528206 and 1528163 is failed ".
can please resolve my concern of deduction and incomplete transaction from big basket.com...

Please help me out as i had made payment on 05/12/2016 fromhttps://checkout.citruspay.com/ssl/checkout/bobssbly2016 site. my bank has deducted the amount two times & they said that citrus has sucessfully received the payment. but my initial payment was not done. i had paid my examination fee through other way. but inital amount got deducted from my own transaction. it seems that payement has been received by citrus but not handed over to the above site. kindly find few details taken from my bank :-
IB/CITRU/16281719/SUBSTAFFRE[protected]
&
IB/CITRU/16281719/SUBSTAFFRE[protected]
Amount is :- 113.80+113.80
kindaly refund my money to my accont i.e :-
Andhra bank
account no:- [protected]
ifsc code :- ANDB0002551

Dear sir,

We booked online day visit entry permit through your website www.corbettonline.uk.gov.in

For single booking of same 4 persons for dhikala zone canter ride, online payment of rs. 4688.57 was deducted twice from our account no (Icici bank[protected] through citrus payment gateway & 2 permit isued due to error shown by your site.

Permit no : 20161fbb6027429d - booking date 04/12/2016/ time 4:05:19 - 4pxn zone dhikala ; 11.30 ramnagar
Permit no : 20166bb1c3027430d - booking date 04/12/2016/time 4:12:17 -4pxn zone dhikala : 11.30 ramnagar
4 pxn : ashish bhanu, nandini srivastava, jogesh nayar, alka srivastava nayar.

Your website has shown error of payment unsuccessful & try again. So we re-tried booking again & second time payment shown successful, but when i checked from my account & then got to know payment was made in first attempt but your site, given wrong error of payment unsuccessful. You made two permits for single booking.

Please refund our payment of rs.4688.57 made extra to you for single booking through citrus payment gateway.

Citrus payment receipt attached for your reference.

Regards

Ashish bhanu
1394 sector-29, noida -201303
Mob-[protected]/ [protected] /
E-mail: [protected]@hotmail.com

Sir i pay gsss naraina 2112 panipat haryana secondary student exam fee through sbi groups debit card amounts 740 txn no 106595 pos no [protected] dated 29/11/2016 amount debit my a/c but not credit in bseh bhiwani a/c status show not success plus solve my problem because after 05/12/2016 late fine perstudent applicable hundred rupees per student pls solve as soon as

Sir,

I made a payment for BSEH on[protected] via Federal bank debit card Rs. 700/- and Netbanking Rs. 710/- for re appear exam fee, payment has been deducted but the system showed internal error and i did not received any acknowledgement nor my student status was updated regarding the same. here are the details of said transaction:

1. student Name: Santosh
Programme: 10th
mobile no. [protected]
Reference ID:26086302
Consumer Code: EAZYPAY[protected]
Bill Reference Info: [protected]
amount: Rs 710/-
2. student Name: Santosh
Programme: 10th
mobile no. [protected]
Reference ID:TO ECM/5478/EAZYPAY ICICI BANK LTD\EAZYP
amount: Rs 700/-

I booked a jet-airways ticket.
From delhi to lucknow for 22/12/2016
after I completed the Transaction by Sbi online payment(net-banking)
funds were debited from my account but it showed that transaction failed due to some internal error.
Ref No. - [protected]IGAAHPXDB7
amount Debited - 1961.00
Date 22/11/2016.
Kindly to see to it as soon as possible.

Hello

please help me out as i had made a payment on 18/11/2016 timed at 2.07 Pm from mponline site. my bank has deducted the amount & they said that citrus has sucessfully received the payment. but my initial payment was not done. i had paid my examination fee through other way. but inital amount got deducted from my own transaction. it seems that payement has been received by citrus but not handed over to mppnline. kindly find few details taken from my bank

tid - k[protected]

Transaction id- s22854379

bank - union bank of india

time - 2.07 PM - 18/11/2016

kindly assist on priority basis as i was expecting to automatically be credit through amount to my bank account but it is not yet done. i used to feel that citrus is a safe gateway but now i really have a doubt. kindly assist.

Dear sir,

I am done a transaction on 11/11/2016

Mlsu e collection account

11th november 2016 | 7.06 pm

Txn id :[protected]_36643941

Payment mode : debit card-yes bank

But still receipt not receive please send me receipt please sir send my receipt.
I want submit my university examination on tomorrow and today is last date so please sir, do something..

I have tried 21 times to my bill through debit card and i get the same response at Citrus checkout - Oops! Your payment has been failed, Please try again.

And brilliant hathway they don't have other gateways!!!

Every I try it says the same thing and there is no withdrawal of money or the payment creating a constant error and it giving a hard time

Dear sir,

I am done a transaction on 03/11/2016

Mlsu e collection account

3rd november 2016 | 5:11 pm

Txn id : [protected]

Payment mode : net banking - state bank of bikaner and jaipur

But still receipt not receive please send me receipt please sir send my receipt.
I want submit my university examination on tomorrow and today is last date so please sir, do something..

While making a payment of Rs. 1506 for the post of Food Analyst at FSSAI, i opted net banking payment from my YES BANK on ICICI Eazy pay, however, while my account was debited, i received a failed transaction page of citrus. I Checked my account and it was debited for Rs. 1506. I contacted Citrus, they said to contact ICICI, to which ICICI Bank(EAZY PAY) said since i did not have an account with them, they can't do anything about it.
I Called citrus back, and they said they are just payment partner and they also can't do a thing about it.
I am stuck, and left in a deadlock situation where my money is lost forever. This is Kind of agony i am going through. I have attached failed transaction page of citrus and have provided transaction details below. Please help me out to settle this issue.

Transaction details:

StatusSuccess
Date[protected]:01:17
Merchant Txn Id[protected]
Citrus Txn Id [protected]
Last Modified[protected]:04:10
Amount1506.00 INR
Merchant Name eazypay

Sir I am load money into my citrus a/c and transfer to federal bank on date- 16 Oct.But si amount not rec into my bank a/c.sir many days are left but amount not received into my bank a/c or citrus wallet .My citrus wallet amount deduct but not received anywhere. Please sir help me into my case.My citrus wallet I.d no. [protected]. Transaction I.d 9750449. Amount deduct rs2800.

Hareendran. P. V. All india radio, “amu-krishna”, pallikunnu, alakkad, kankol (Po)-670307. Kannur-670 004. Ph:[protected]R) mob: [protected]
Date: 28/10/2016.
The br. Manager, m/s verse innovations pvt ltd, bangaqlore
Transaction id:nh160925jgaec[protected]
Receipt date: 25/sep/2016
Order total: inr 306.00
—
Dear sirs,
On 25.9.2016, i have made order for few malayalam printed books (Total nos: 25 – the list is attached) and an amount rs.306 towards the prices of the books was paid through net-banking services (Sbi) on 25.9.2016.in this connection, please refer the transaction id, receipt date and order total amount etc cited above and further details also given below:.
Merchant order number: nh160925jgaec[protected]
Citrus reference number: [protected]
Order amount: 306.00 inr
Transaction date & time: sep 25, 2016 03:59:01 pm
It is regretted that despite an elapse of more than one month’s period, i am yet to receive the ordered books from you. Nor, i have received any information from you, in this regard.
In case you are unable to dispatch the books, you are informed to repay the cash already paid at the earliest.
Thanking you,
Yours faithfully,

(Hareendran. P. V)
Copy to: m/s. Citrus payment solutions pvt. Ltd, 2nd floor, no.947, 12th main,, hal 2nd stage, indira nagar, ward no.72, bangalore – 560038 – for information and n. A.

Unnimadathile sundari
Vijayakumar vijayalayam
Aleecinte albhuthalokam
Lewis carroll

Munshi premchand
Various
Gandharvankadu
Ettumanoor sivakumar
Neerchalukal
Geetha chirayinkeezhu

Avasanathe athidhi
James hadley chase
Kamala
Sudhakar mangalodhayam
Ival reena vayassu irupath
Muhamed roshan
Plus two
K. K. Sudhakaran
Prasangakalayude chila vashangal:navodhana vicharangal
M. K. Sanoo
Sherlock holmes sign of four
Sir arther konen doel
Kannaku maashu
Naushu kanneri
Kashmir prasnam
Venu ambalappadi
Oru nunakkatha
Naushad kanneri
Manashshasthram
Akbar kakkattil
Oru pranayakatha
Vijayakumar kalarikkal
Prethakatha
Naushad kanneri
Marukinde rahasyavum gauliyum onthum veenalulla phalavum
Pt. V. K. Tiwari
Prethakatha
Naushad kanneri
Secret code
James hadley chase
Mutthassikkathakal
Kumar mohan chalam
Yakshi
D. J
Beerbal
Kumar mohan chalam
Pranayinikalude rathri
Joshy donbosco
Veshya
Naushad kanneri
Kannaku maashu
Naushu kanneri

Perhps, this is the only information i have received at the time of remitting cash
Thru’ net-banking.!

Please retain this receipt for your records

Please see below for terms & conditions pertaining to this order.
Dailyhunt
You can find the dailyhunt store terms of sale & sales policies by clicking on terms of sale or sales policies
Answers to frequently asked questions regarding the dailyhunt store can be found athttp://support.dailyhunt.in/support/tickets/new
For question please contact us at [protected]@dailyhunt.in

Very poor merchant support from citrus pay. my work is pending from one month because no support executive from citrus pay is picking my call.
once my call was connected but the girl said she doesnt look in this matter and gave me one number [protected] ( saurabh ) . he recived my call and told me he will call me back after reaching office but till now i have not recived any call.

i have already paid for this service and i cant get refund also

pure cheating case from citrus