Citrus Payment Solutions Complaints & Reviews

I am using citrus 1st time.i tried withdral my money 2000 rupess and deposit idibi bank on 02 februry 2016.. Everything went fine however during payment transaction amount was detected from my bank account but not recived in idbi bank was failed. Can you please take quick action to get refund amount to my bank account or to my citrus account?? Mail id used for transaction is joy.berhampore @gmail.com...

Citrus Pay — Non refund of money by citrus pay


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I am using citrus club app 1st time.i tried for pay my reliance electricty bill of Rs. 450.00 on 11th January 2016.. Everything went fine however during payment transaction amount was detected from my bank account but bill payment was failed. Can you please take quick action to get refund amount to my bank account or to my citrus account?? Mail id used for transaction is sunil.m.[protected]@gmail.com

Myself snehal bharat mane I have paid money to merchant of citruspay by kotak to get better job however he not yet given me a single lead or contact of any job offering company, I am asking to refund my money but merchant -www.perfectfuture.in and CITRUS PAY both are not replying to the mail both ar fraudsters to make money by fooling people. please suggest i lost 9000/- rupees help to get refund from Payment gateway(citruspay) Merchant Order number: PF[protected] Citrus Reference Number: CTX[protected] Order Amount: 7584.30 INR Transaction Date & Time: Aug 22, 2015 05:23:38 PM PAYMENT SUCCESSFUL for your order with Z C Company Inbox x Citrus Pay [protected]@citruspay.com via ftrans02.com Aug 22 (4 days ago) to me Hello! Thank you for your order with Z C Company We hope you enjoyed the simplified and faster Citrus payment experience. Using Citrus Pay is one of the safest methods to transact online

Sir, i was made fee payement with citrus payement solution but fail and cut by account transaction number is [protected] and dated-30/12/2015

I installed and loaded amount with purpose to pay credit cards. You do not have options to register various cards and pay instantly. Only indusind could be registered. What is actually this app for!!!???. What for the history and reminder dates, when this does not enable instant payments? Please call me at [protected] or reply to [protected]@gmail.com Explain in what way this is helpful. Sharad.

The bill payment my moblie applicaion till date 11.1.2016 mob no. [protected] The bill paymentof Rs. 450.00 for Reliance Energy (Mumbai) initiated by you has failed . Transaction ID is CCJP7HAPN9. dONT'T worry we'll refund your mony in 5 to 7 day pls conform may Email ID- sunil.m.[protected]@gmail.com Mob No - [protected]

I tried to recharge my AIRTEL prepaid phone for a internet pack amount of rs.197. The transaction was v failed but the money has been debited from my account via Curtis pay. My mobile number is [protected]. The transaction happened at approximately 6.10pm on 4th Jan 2016. The following is the message that I got from AIRTEL. Your airtel mobile recharge for number [protected] and txn id[protected] has failed. Click on the following link to try again. https://goo.gl/ukCKvq. Kindly look into this issue and send my money back. To contact: [protected]@gmail. Com

Four transaction posted to my savings account at the hdfc bank on dec 25 2015 by citrus Airtel. these are the transaction details. ref#[protected] amount Rs.168 ref#[protected] amount Rs.200 ref#[protected] amount rs. 168 ref#[protected] amount rs. 200 i did not authorize these transactions. please do the needful. kapu s prabhakara

Transaction Failed but Money debited from account. Though they mentioned in a mail that failed or accidental debited transaction will be refunded in 4 business days but refund is yet not initiated. Following is the transaction details: Merchant Order Number: 6571599 Citrus Order Number: CTX[protected] Order Amount: 445.88 INR Transaction Date and Time: Dec 24, 2015 03:11:59 PM

Sir mene 22/12/2015 ko payment ki par payment nhi hui par mere accont se money cut gai app se nurodh ki mere paise lotado thaks mo no [protected]

Sir/mam mene nios ke through citrus payment se examination fees paid kar raha tha jo ki 1 to ho gyi jiska no. Hain[protected], ya fir[protected] lekin jab main dusri payment kar rha tha to network problem ki wajah se account deduct ho gya a lekin fees paid nahi hui joki 1506.74 paise thi joki abtak waoas nahi ayi yah payment mene raat ko 17/12/2015 ko 10.23pm ke karib ki thi ... Please help me sir plese sir my money refund kar dijiye thank u my contact no.[protected] email:[protected]@gmail.Com

I am using citrus club app 1st time.i tried for pay my reliance electricty bill of Rs. 1, 560 on 29th Nov 2015.. Everything went fine however during payment transaction amount was detected from my bank account but bill payment was failed. Can you please take quick action to get refund amount to my bank account or to my citrus account?? Mail id used for transaction is [protected]@gmail.com

FRAUD CALL FRAUD SBM DEBIT CARD Dear Sir, Please refund my transaction as the transactions done on 07/12/2015 was not done me but through someone else. I had got a call telling that they are calling from ATM Technical Assistant Mumbai that my ATM card has been blocked and should be activated so they asked me card details and drawn sum of money of Rs 5000/-. They had asked me to tell the OTP password which i received in my mobile that i received 1 time Following are the transaction details: * Rs 5000/- on POS 70008474 at Lime by axis bank in mumbai on tan #[protected]. Rs.5000/-on 07.12.2015 @ 10.59 AM Please try to refund my amount to my account. My ac no is SBM [protected] Please sir very argent. M.Sridhar, (phone no.[protected])

Paid Reliance bill through Citrus Cub app. Date 28/11/2015. The rupees from my account got cut but not reflected in Reliance bill (1290 rupees). It has been 12 days and I have contacted them through email provided on site. I got response that i should contact my bank as they have given refund, but bank says that no refund has been done. I have checked my card statement and no refund is done. My refund my money. My mobile number is [protected]. My email ID is [protected]@yahoo.com. Thank you.

My sister was cheated yesterday over phone, the fraudster called her from this number [protected] which is located in west bengal and told her he is from HDFC bank and needs to update adhaar card details and tricked her into giving him debit card details. That fraudster took out Rs 10, 000 from her account. The money was transferred via Citrus pay medium.

I have got her debit card blocked and filed a complaint at HDFC Bank and police complaint at Mianwali Nagar Police Station, New Delhi

I request Citrus Pay to investigate this matter and refund her money.

I have attached the transaction screenshot from her bank account.


Regards,
Nripen Chandra

I am requesting for refund of payment Rs.1311.00 to my IOB account as I had made the payment by 'Online Net Banking' via Citrus'for MTS Wifi Mblaze Postpaid No.[protected]. I had sent this complaint yesterday, 18.11.2015. However, Citrus Pay Customer Support called me several times today and are asking for all my credit/debit card details including number, cvv last 4 digits, validity, etc. or user id and password for Online Banking in order to make the refund.

I do not understand why do they need these details? Should they not refund the amount as per the bank details already received when they got the payment? The bank always advises not to divulge this information for any reason to anybody. For a failed transaction the payment should automatically get transferred back to the account from which it came. That is what I have experienced through other Payment gateways.

Please make the refund payment at the earliest.

#customerharassment #cheating #fraud TinyOwl
Due to refund policy tinyowl credited my money back to citrus wallet.I have tried several times withdrawn request with this wallet but the stupid customer support guys always came back with excuse "your name and account number does not match".But in past there were multiple times(after a lot of followup emails/calls) reverse transaction against the same account number and name.This stupid CS team advised me to use the money instead of withdraw.I think due to your poor no customer in future will use your service.I have repetitively asked them to show the prove of name and account number mismatch.But they could not.STOP HARRASING CUSTOMERS!!! #POORSERVICE #FRAUD #CHEATER

Email:[protected]@gmail.com

Please note that I made a payment for Rs.1311.00 through Citrus Pay to MTS Wifi MBlaze for my Postpaid connection No.[protected] on 16.11.2015 which has not been paid to the company to date. The amount has been deducted from my bank account at IOB. I wish to request refund of the same. Please do the needful.

Date of Incident : 16.11.2015
Full description of incident : As stated above
Desirable resolution: Request for a refund

sir, mene mlsu m.a previous ka form bhara tha payment ke time error aa gaye the but account me se 1435.00 rupye kat gaye 8 din baad bhe muje paise refund nahi hue yaha par onlnie/offline dono option the mene fir se offine karke bank se challan katwa diya he 9 din ho gaye he abhi tak mere account me failed transation ke paise nahi aaye he

I had tried an online recharge of Rs 100 to my mobile # [protected] using Citrusairtel on 9th Nov 2015. Somehow the booking was unsuccessful, but they deducted amount from my bank account, till now they did not refund the amount, so kindly please check and help us. Name: M Sathish Kumar My HDFC Ac no [protected] Cheq/Ref No. [protected]