Clarks Complaints & Reviews

Dear Sir,


We had Purchased Clarks Footwear from your Clarks Exclusive Shop at R-City Mall, LBS Marg, Mumbai. Bill/Cash Memo No: T1/5007. Model Name: Wild Vibe-Tan Leather for Amounting to Rs. 2999/- Size: 6+ (Fresh Stock) but for some personal reason I wanted to Exchange for other Model & Size which I wanted was Wirrel Beat-Tan Leather for Amounting to Rs. 3, 999/- Size: 8, (Having of 25% OFF at Shop) Which was...

had placed an order for a clarks MENS SHOES with order no 2527591 of Rs. 3750 /-. I had made the payment through my credit card on 27th Jan 2015 post which i received an email from Clarks customer care that the Piece is not available with them. I have requested for my refund and have been chasing them through emails customer.[protected]@clarks.com but have not received any revert. The online service is pathetic, the money gets deducted and then...

I had placed an order for a clarks women scandals with order no 2508100 of Rs. 2400/-. I had made the payment through my ICICI Bank credit card on 20th Jan 2015 post which i received an email from Clarks customer care that the Piece is not available with them. I have requested for my refund and have been chasing them through emails but have not received any revert. The online service is pathetic, the money gets deducted and then for...

shoe which i have used hardly 5to 6 times and i saw the uuper theard of the stick was lying and as such costly shoe and the stick was weak so by wearing more 3to 4times more my money will be waste so here by give me the solution my name jimesh shah my email id hpbj.[protected]@gmail.com mob no [protected]...

Hi I have brought 2 pair women footwear online from clarks.in website with following detail: Site: Order Number: 2464289 Total Amount: INR (Indian Rupees) 3998.04 Order Date: 05-Jan-2015 Payment Mode: ICICI NetBanking .After placing the order I received order confirmation mail from Clarks.in website as well successful payment mail from CCAvenue. But after the mails, there is no correspondence from Clarks.in site regaring the delivery...

I bought a pair of boots at 25%off from Clarks store in MGF Metropolis yesterday.when I came back, I was checking boots online on clarks.in and to my surprise found it available at 40%off. When I went back today esp and told the store manager about this, he checked the price by calling up someone and agreed it is at 40%off.he said maybe there was some problem in his system, that's why it showed only 25%off. I asked him to adjust the balance...

Hi, I order clarks shoes online and got it delivered. I have problem in size and want to exchange and i dont see return option in website under my accout. I have written many mails and received no response. Called customer care number and no one is picking call . Even to exchange in nearest show room, i need approval from clarks customer care and yet no response for that mail . I need approval for exchanging in show room or...

I placed an order yesterday for two clarks shoes. They deducted the money from my Credit card but did not give order confirmation. The status of the order is still pending and I have been calling them since yesterday. No one receives the call, neither does any care to give a confirmation in the mail. I doubt that there is some office which receives the call from this number or someone who reads these mails. I won't recommend anyone buying...

Hi, I had ordered a shoe on 07-Dec-2014 through Clarks Online purchase, I had received an updated from them stating the product is couriered, however the Courier tracking number provided is wrong. I tried dialling the customer care number however there is no proper response. Also I had received a response to the mail saying "unfortunately there is mismatch between docket numbers" this cannot be accepted when a customer is paying so much...

Bought formal shoes from Clarks (Saket) - Model: Caramel Sauce - at the Delhi (Saket) outlet in Aug '14 and the in-sole started coming off within a week of the purchase! The first time I visited to store after that to ask them to fix the shoes or replace them, I was told nothing can be done since the shoes were purchased during the sale period! After spending quite some time arguing, I was told they don't have a replacement and after a few...

I am writing this with great Dismay but i am sure the brand you are(CLARKS) will definitely help me resolve my concern. I had purchased a shoe from one of your outlet in Ahmedabad (Gujarat) for a special occasion. The shoe was fantastic and all my family loved the shoe, But after a few days there emerged some Glue marks on the shoe that kept me wondering where it's coming from. I could not even in my dream think of CLARKS selling me a...

I orders Clarks shoes from their own e-retailing website. I received the order after 2 days. The next day when i opened the package I found out that the shoes delivered were only for the right foot. I have requested for exchange or refund by mailing them. I have not received any replies and even after calling their customer care multiple times they have not dared to pick the phone. This is serious callousness from their part. Order no:...

I ordered a pair of Clarks shoes online from their official website on Fri 19th Sep, 2013 and they promised to deliver the parcel within 7 days. Today is 30th Sep and my parcel is still flying from one DTDC office to another. Infact, it even flew back to Delhi after a short stay in the Bangalore warehouses/ offices and in the hands of Bangalore DTDC guys. Still unsure when am I going to receive my order!!??? I had clearly written the...