Clarks Complaints & Reviews

Hello,

I've placed an online order for 3pairs of clarks shoes and paid the amount through debit card and the amount got deducted but the order was not confirmed and when i tried to contact customer care no one is answering. Order no: 4628846.

Now neither the order is confurmed nor i got refind for that.

I need the issue to be delivered. Pls help.
Thankyou....

Hello customer care,

This complaint is regarding the shoes that i bought in the month of january 2016 in pune from clarks store (Shop no. 573/3, near kalmadi petrol pump, jungli maharaj road, pune - 05).

After using it for hardly 4-5 months the shoes started turning yellow and the colour of the shoes have also faded. This is so very disappointing and really not expected from the brand clarks. I am thinking of...

This is pincho ongmu, invoice no 4545400. I'd like to place a complaint as the product that i received is damaged and i've been calling the customer care no since the day the product was delivered to me but there was no response till now. This compelled me to write this to you as this is utter negligence. This is so not acceptable and also not expected from a reputed brand like this.
Hope you'll look into this matter as soon as possible....

Charanpal singh bagri bar room no.2
Gurjit kaur bagri new bar complex
(b.com., ll. b, ll. m) punjab & haryana high court, chd
Advocates supreme court of india
Ph:[protected],[protected].

Ref no.149 dated. 16/08/2016.

To whom so ever it may concern.
It has been informed to your kind office that on 9/05/2016, reading message/display flat 50% off, i along with my friend, visited...

I purchased 5items from the clarks website on 10th august under order number is -4529403 and delivered on 13th august. The size of 2 shoe pairs are big so I want them to be exchanged. I tried calling the customer service number [protected] many times but no answer. Also I e-mailed to the website address but still no response. I don't know how to approach them.
Thanks
Rishi Gupta
[protected]@yahoo.com
Contact...

2 pairs of shoes 'susie deva' ordered were wrongly delivered by clarks against an on line order on n around 30th July . I informed customer care headed by Sakshi n hv been daily sending them mails n reminders for picking up wrong product delivered n refund of money. They asked me to share pics which was also done. Now they r not picking up the wrong product n asking me to courier the shoes to them. Sakshi who heads the customer care is good...

I have ordered before they were good but this time the product is damaged and would like to exchange it with other pair.

Customer care not working and email no response.

Clarks bad on you part....

Dear clarks team,

I am regular user of your shoes /sandals .i am really fond of them. For their comfort factor .
But this i have purchased one sandals from shoppers stop outlet at Rajouri Garden, Delhi last week but I am sorry to say, I just wore them for an hour, I got bruised near thumbs badly .
(I already have worn a similar design last year which was very comfortable so I purchased similar design again.)br...

I placed a order from clarks.in. order no.4415605.i ordered a shoe of size 8 and Rs 2500/.they sent wrong size and that too they tried to hide.they sent the shoe of size 9 and everywhere on the box they wrote size 8.when i tried to call the customer care to return the product, they didnt answered.i have also written e mails but still they are not answering or replying....

Dear consumer protection team,

I have ordered one clark frelan walk lifestyle shoes from www.clarks.in website. i have not received any order update and there is no body to pick up the tollfree number. my order number is 43278210. please kindly take the necessary step to refund my amount. i have already paid amount worth rs 4207.
Thanks
Harshal...

To,
Respected sir,
My complain is regard to the product which I purchased on 3 /7/2016 cash memo T1 /62 the product is damaged from the ankle so please do needful as soon as possible.

Your faithful,
Zoyeb kasim.

Thanking you,...

Hello team,
I have made a purchase online from clarks.in. i got my product on sat (9th july). the size 5 doesn't fit me well so i want to exchange it and get it replaced by the size 4. i have been calling the customer care since morning but no one is attending my calls or called back. i have already written 3 mails; but no reply yet and i am supposed to contact the customer care within 72hrs. my time is ticking.
I am very...

I booked a pair of flip flop, from myntra on 26.10.15, women red embellished, size:5, code:- 7881154, qty:- 01, i received the product on 28.10.15, i have been using 'clarks products" since a very long time but have never experienced such a problem. The problem with the flip flop is that the stitch came off within such a short time o[censored]se, hence i request you to look into the matter and revert back. Your early response to this message...

Hi, I am extremely disappointed with Clarks. I had purchased a sandals for 4000 and within few months the skin started peeling off and the sole was coming off. When I asked the store to repair it for me they said it would be charged and they would let me know what the cost is. After 2 months and constant following up, today when i went they charged me 250 and the sandals are in a pathetic state. I never expected such service and expected...

Dear Sir, I have purchased Shoes from clarks.in through online on 21/7/2015, but yet the company is not providing any details regarding this, either i have tried to contact them through ph-[protected] and even by mail .company is not responding. Thank You Kiran M...

This was the third time i ordered a pair which was not in a good condition, this pair has some different looking fake buttons on it, and after 3 returns they are still exchanging it ? What crap is that ! I just need my refund thats it, none of their stupid vouchers and exchange ! Fake footwear Not as shown on website Ripped box in which it was packageda Useless customer service Kindly take a look into this matter ! This has been...

Please note that I had placed an order for 2 pairs of Sandals on November 22, 2014. The Sandals did not fit me right so I had requested for a return pick up, which they did. They Promised me that they would issue an e-voucher for Rs. 2499 but I still haven't got any communication from them in spite of sending several emails and calls. Nobody seems to answer their Toll Free number. Can't believe that an International Company like...

I have order one pair of shoes with order no 2583983 Customer IP;210.56.114.198 on 14 February 2015and I have sent full payment for this order.but I have not received any material and shipment detail only one order confirmation detail I received by mail. I had written mails to the customer care also but don't find any reply.any also I had done many calls on the customer care but no one reply .I request you please send my payment back as soon...

This is in regards to my online order for 2 pairs of clarks shoes that i had placed online at www.clarks.in on 13th feb 2015. The payment was made through netbanking. I have received a mail from clarks.in sayong that they have received my payment and will dispatch the items soon but they have still not dispatched it. Also when the customer care number is conatcted they do not receive the call. The email id they have provided is also wrong....

This is in regards to order that I had placed online at www.clarks.in for 2 pairs of women shoes amounting to Rs. 3948/ which I had placed on the 13th of february 2015. The payment was made online by AXIS bank net banking services. The amount has been deducted from my account and a confirmation mail from clarks.in has also been received by me. The problem is they have still not dispatched the order. When customer care number is contacted,...