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Updated: Mar 27, 2026
Complaints 2279
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357
Unresolved
1922
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Cognizant

Cognizant reviews & complaints page 43

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D
deepi eie
Sep 20, 2021
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I am a former employee of cognizant(ID:393192).I am unable to access the external user one cognizant portal, since i have not completed the Azure registration, which is required to continue accessing the portal.The invite to complete the registration process was expired/revoked.I would like to get access to the portal/need assitance to get the required documents.

I have reachedout to [protected]@cognizant.com.But I have not received any response.
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    A
    Amarender_Reddy
    from Hyderabad, Telangana
    Sep 19, 2021
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    Address: 115/535, Old Mahabalipuram Road, Okkiam Thoraipakkam, Chennai - 600 097

    I got offer letter on 19th August. I completed all the pre-joining formalities, attended the pre-hire Orientation Session. on 6th of sept 2021 I got a call from recruiter saying that there is an issue with my Background Verification. One of my previous organization in which I have worked is in the suspect list of the BV company. Next day she called me & said that she is going to revoke my offer letter and as I could not clear the BGV. I asked my old organization about the issue and they said that is is not possible and they have not received any email for BG Verification. I have reached the recruiter through email asking the copy of BG report as I feel I have the right to see the BG report. 2 years back when my current company did the background verification they have not faced any issues. My old organization is now investigating this issue and would get the result in next couple of days.
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      N
      Namrata_G
      from Kolhapur, Maharashtra
      Sep 19, 2021
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      I received selection mail from superset on 7th September 2021 and still haven't received any further updates.
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        R
        Renuka Sahu
        from Nagpur, Maharashtra
        Sep 18, 2021
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        I haven't received any mail regarding selection or rejection, I have given interview on 29th of July 2021, many got result but I have not received anything yet, please take a look
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          S
          Suma98
          from Bengaluru, Karnataka
          Sep 16, 2021
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          Resolved

          Address: bangalore

          Request Id: 76d26654-df5b-463e-8167-2c8eeac80800
          Correlation Id: dee48887-a7dc-4e55-a66c-96af55555c5f
          Timestamp:[protected]T13:00:21Z
          Message: AADSTS90072: User account 'suma.[protected]@gmail.com' from identity provider 'live.com' does not exist in tenant 'Cognizant' and cannot access the application 'https://onecognizantexternal.cognizant.com'(ENT_onecognizantexternal_SAML_PROD) in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account
          Sep 26, 2021
          Complaint marked as Resolved 
          Contacted HR recruiter and they have resolved it from their end
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          Did your issue get resolved?
          Reply
          Suma98's [Complaint's author] reply, Sep 26, 2021
          Yes, i have contacted HR recruiter and they have resolved it
          Hi,
          i am facing the same issue. Please help with HR contact details as my assigned HR is not responding.

          My joining date is 3rd Nov 2021 and still i didnt get any communication.

          Please please help
          Reply
          Karthikdevarajan's reply, Oct 24, 2021
          Issue was resolved Jain and for me also same issue
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            T
            The Local Traveller
            Sep 15, 2021
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            Job profile not provided

            Address: Gurgaon

            I have attended interview for etl testing but didn't get the details about my job profile because there was no L2 round.L1 only tell that you have to work as dev and tester, they didn't provide clear information about the requirements.

            I have emailed hr multiple times about job description..

            Candidate id..17061706...
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            S
            SyEd TaLeEb AzMi
            Sep 15, 2021
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            When i was trying to complete the onboarding process the microsoft page was redirecting to cognizant page .it is showing that this account is not assigned to a role. please look into the matter .Attached is the screenshot of the error message.
            please HELP!!

            email: [protected]@gmail.com

            Request Id: d6a71ff4-95d7-420a-8f2a-53b5743e1800
            Correlation Id: 28e9b58a-36d3-42c9-8ddf-7c6d9578c67a
            Timestamp:[protected]T07:17:19Z
            Message: AADSTS50105: The signed in user 'syedtaleebazmi_gmail.com#EXT#@CognizantOnline.onmicrosoft.com' is not assigned to a role for the application 'bb557c9c-73c3-4026-9da2-0b57ec4204b4'(ENT_onecognizantexternal_SAML_PROD).
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              S
              ShyamRa
              from Bengaluru, Karnataka
              Sep 15, 2021
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              Hi

              I am not getting any reply from [protected]@cognizant.com for my PF transfer.

              I have sent the signed transfer form

              Kindly let me know the best way to contact

              My details below :

              Employee ID : 173581

              Name : Shyam Swaminadhan Rami

              PF a/c : TNMAS[protected]

              Regards
              Shyam S R
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                G
                Gajulasravankumar
                from Hyderabad, Andhra Pradesh
                Sep 14, 2021
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                Hi team, I am Gajula sravan Kumar, applied for IBM cognos Admin role and completed interview on 14.08.2021, received a mail stating that I have qualified and share cis form with required documents. Received a call from Hr for package discussion, informed that it will take 2 days to release offer letter, till date no response, please do the needful.
                Thank you
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                Hi team, any update please??
                Reply
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                  K
                  kalyan momidi
                  Sep 14, 2021
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                  Onboarding issues

                  Address: hindupur , Andhra pradesh

                  Actually i'm writing this complaint regarding my friends onboarding, he has got the docs to upload for pre joining formalities and she had to upload the PAN but whats the problem is his father name has got one extra letter in it and they have asked to apply or get it rectified with new name so it literally takes 20 days to get the new one. He even uploaded the acknowledgement given to that new pan card but they still not given any onboarding...
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                  S
                  Sushmita Kandhawe
                  Sep 13, 2021
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                  Hello

                  I had given interview on 2nd September and cleared technical interview.
                  They asked to fill the CIS form, after filling I haven't heard anything from them.

                  I mailed multiple times to know the status but no luck.
                  Should I have to wait for offer letter
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                  Hi have you recived any update from them same thing happen tome
                  Reply
                  the same thing happen to me.. what action needs to be taken
                  Reply
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                    R
                    RajalakshmiRaj
                    Sep 13, 2021
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                    IAM former employee of cognizant.
                    I did not get experience letter when I quit my job.
                    I tried to contact [protected]@cognizant.com.

                    I got a reply telling that the message is blocked.
                    What is blocked?
                    I could not contact HRservices team.
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                      J
                      J. Paul
                      from Chittoor, Andhra Pradesh
                      Sep 12, 2021
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                      When will I receive my Offer letter

                      Address: Ellapalli (v) , G. D. Nellore (m), chittoor (D), N. R. Pet post

                      Respected sir/mam,
                      Hope you are doing good during the pandemic, I'm one of the candidates who had cleared the Interview and received mail from Cognizant Superset before one month i.e., 31 st July, that I have selected for the role of Genc- Programme Trainee, But still I haven't received any offer letter from Cognizant please take this into consideration and help me to get my offer letter as soon as possible . Thank you....
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                      K
                      Kishore Ps
                      Sep 12, 2021
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                      Address: Chennai

                      Hi.. I received offer letter from Cts. But, when I asked for renewed offer letter with new DOJ, they are refusing to help. At the time when I received offer which happened 2months before itself, they specifically asked me to contact them in this month to get renewed offer letter with new DOJ as I informed them at my notice period ends only in this month and due to which they gave me temporary Doj for this month with with some random date on which I won't be able to join for which they said I can contact them in this month to get renewed offer letter with new DOJ which I believed. But the fact remains that the HR gave me false promise of helping me. How to resolve this situation.. Is there any complaint related email address with Cts to address such issues?
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                        V
                        vasi sultan
                        Sep 11, 2021
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                        I am a former employee of Cognizant and I need to download some documents from OneCognizantExternal portal urgently but when I am trying to login into it, an error is displayed as attached in the screenshot.

                        Therefore could you please help me so that I would be able to login into the portal.
                        Kindly let me know in case of concerns.
                        My registered email ID with cognizant is 'vasi.ece.[protected]@gmail.com'.
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                          Logapriya Arikrishnan
                          from Cuddalore, Tamil Nadu
                          Sep 11, 2021
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                          I am Logapriya Arikrishnan. I had completed my final round interview on 13th of July. And I received the selection mail on 7th of August. Could you please tell when will I receive the offer letter and further documentation verification mail.
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                            M
                            [email protected]
                            Sep 10, 2021
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                            Address: Chennai

                            I was given joining date as 23-Aug-2021 but it was deferred four times due to onboarding pass issue in portal- 31-Aug-2021, 03-Sep-2021, 06-Sep-2021 and 13-Sep-2021. I was not sure this was fixed or not. Every time I contact my coordinator she was not responding but after 2 days I will receive updated offer with new joining date. I am sure how to approach and end this. Help appreciated
                            View replies
                            I am also facing the same issue with onboarding pass.
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                            I am also facing same issue ..5 times I received revised offer letter..And still going on
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                              S
                              sahanjalee
                              Sep 10, 2021
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                              Hi All,

                              I has given technical round interview in CTS on 14th August 2021 for role informatica MDM developer. I received HR call for salary discussion and document submission on 17th August. I submitted the relevant documents as requested through mail. I had a discussion for salary and I was informed that I will receive an offer letter shorty but did not receive any update on the same.
                              I tried to call back on that number and followed up on mail as well. Did not get any response.

                              Will anyone please help me to whom should I contact? Also should I wait for the offer letter of not?
                              View replies
                              HI,
                              Are you an experienced? and Have you got offer letter or any further update from CTS?
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                                A
                                Anil00
                                Sep 9, 2021
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                                Address: bangalore

                                Document uploading portal not working
                                Sep 09, 2021
                                Updated by Anil00                                 document uploading portal not working
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                                  V
                                  VNaveenkumarv
                                  from Anantapur, Andhra Pradesh
                                  Sep 9, 2021
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                                  Hi. I received offer letter from cognizant on 31st Aug. In that doj mentioned Sep 6th 2021. But I was not received any pre-joining mail.. Please 🙏help me if anyone faced the problem. Suggest me to whom I will contact for onboarding mail.
                                  View replies
                                  My doj is on 17th sep 2021 and I'm unable to login 1C portal
                                  Is any help to resolve this issue
                                  Reply
                                  Monali Mishra11's reply, Sep 21, 2021
                                  Did your issue get resolved or is it still going on?
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