[Resolved] Aircel Limited — REGISTRATION OF COMPLAINT | |||
Dear Sir, Sub : REGISTRATION OF COMPLAINT AND DE-ACTIVATION OF MOB PHONE CONNECTION NO (SIM-[protected])(ERN-280493-YKDB5J) . 1. Further reference to my E-mail [protected]@gmail.com dated 15 Nov 2011 at 09.54 PM and your auto acknowledge aircel<[protected]@aircel.co.in> dated 15 Nov 2011 at 09.57 PM. 2. It is further reiterated that Aircel Agency at METTUR DAM has released a Mob Connection No[protected] without verifying the supporting documents which is mandatory while issuing a Mob Connection to avoid any misuse. I was surprised when the police authority is informed that my name ID Proof is utilised for issue of the connection. I, never endorsed my signatures in the application form as stated in my e-mail complaint under reference dated 15 Nov 2011. Moreover, I have undergone humiliation and mental agony due to malafide activities of Aircel Ltd at Mettur who issued the mobile connection without verification. 3. You are kindly requested to verify the entire case with your own organisation and reply me the following aspects please:- (a) An application form with signatures and photographs on which Mob Connection No was released. (b) Circumstances under which the Aircel , Mettur Agency issued , certified the application and released the connection, which resulting misuse of mob phone and nefarious activities. These incidents reflected in tarnishing my social community, family relations and image. (c) Circumstances under which Aircel Salem not ready to issue acknowledgement on the complaint which indicates that Aircel, Salem involved dubious activities of issuing Bogus connection for mobile phone which can be used for Anti National Element Activities 4. It is requested to intimate a detailed reply with a copy of Inspector of Police, Mettur Police Station, so that I can prove my innocence in this case. Was this information helpful? | |||
Complaint marked as Resolved
Jun 30, 2015 Shankar D.S's response Dear Sir iam Shankar D.S from Tumkur I purchased aircel Sim Card. all are ok Except signal Problem in Some Places So Plese solve this problems. In Karnataka State in tumkur Districts Like ammasandra,dandinashivara Turuvekere Taluks some villages Like Hullukere, Machaenahalli and so on. And in hassan District Chennarayapattna Taluk like sagthavalli.anakare,hariharapura,udaypur and somthanahalli. in these places there is no aircel towers so do need full to our aircel customers.
Verified Support Oct 06, 2015 Aircel Customer Care's response Hi arjun prathik, We hope your issue has been resolved. Let us know if there is anything else we can help you with. Have a nice day. Thanks and Regards Customer Service Officer | Social Care Team Email us at [protected]@aircel.co.in | |||
 68 Comments | |||
Comments
Hi,
I have given my closure request at the time of final payment to the executive. But after few months the Aircel executives keep call me and saying pay the bill, when I respond them that I have given my closure request and Im not using it for now, then used to tell me that we will and call you sir. But no one has called me again.
My problem is, for the past 1 week Im getting SMS from Aircel saying Pay the overdue bill and Default of payment will be spoil your CIBIL credit score & rating.
AC/No 1-[protected]
Aircel number : [protected]
Pls help me to short out this issue. I have already sent mail to Aircel and didnt receive any proper response..
Thanks
Ashok Kumar B
ashok.[protected]@gmail.com
I have given my closure request at the time of final payment to the executive. But after few months the Aircel executives keep call me and saying pay the bill, when I respond them that I have given my closure request and Im not using it for now, then used to tell me that we will and call you sir. But no one has called me again.
My problem is, for the past 1 week Im getting SMS from Aircel saying Pay the overdue bill and Default of payment will be spoil your CIBIL credit score & rating.
AC/No 1-[protected]
Aircel number : [protected]
Pls help me to short out this issue. I have already sent mail to Aircel and didnt receive any proper response..
Thanks
Ashok Kumar B
ashok.[protected]@gmail.com
hi this is ramprakash rajbhar once again come to you regarding a same issue, sir / mam, how much time i have to give a complaint to you regarding a same concern, my mobile no. is [protected], it is a 4th time i send a mail to you regarding the my call rate which is charged highly from last few month i will be charged 1 rs per minute to local calls and 1.50 rs for STD calls instead of 1 paise per second, i called your CSR so much of time but they not give a proper guidance to me, still i face a problem of call rate so please make note of that and do something and change my call rate that is 1paise per second,
i hope this time you can not disappointed me, if this will happen again i proceed for MNP...
thanking you...
i hope this time you can not disappointed me, if this will happen again i proceed for MNP...
thanking you...
I am a aircel rajasthan prepaid user. ([protected])
I were using social networking ON sites like whatsapp and face book and suddenly I got a servise message of thanks for using aircel services ON 4.04.14. I checked my balance and I had found amount of 85 rs was deducted from main balance. After contacting to customer care they gave me a cold responce and didn't even tell me for what they have made this money deduction.
my compaint no. in aircel is1-[protected]
I were using social networking ON sites like whatsapp and face book and suddenly I got a servise message of thanks for using aircel services ON 4.04.14. I checked my balance and I had found amount of 85 rs was deducted from main balance. After contacting to customer care they gave me a cold responce and didn't even tell me for what they have made this money deduction.
my compaint no. in aircel is1-[protected]
Hi, NAME SAEED BAHIR, MOBILE NO [protected].TODAY I RECHARGE RS80/- FROM THAT ERECHAGE OF RS 36/-BY *122*36# ACCORDING TO AIRCEL ADVERTIES UNLIMITED FOR SEVEN DAYS BUT I GOT JUST 250MB ONLY MANY TIMES CALLED AT 198 BUT COULD NOT TALK TO EXCUTIVE JUST KEPT ON COMPUTER SYSTEM.AIRCEL CHEAT TO CUSTOMER.PLEASE NOTE THISE COMPLENT FORWORDING TO CONSUMER FORUM.
My mob no [protected]
Date : 13/7/2014
*I received call from customer care & lisned caller tone songa,
*After 5 min, sms came as thank u for choosing caller tone,
& dedcted Rs 30+15,
*I called & asked to refund to cc, they told its not refundable. PLZ TEL ME THE SOLUTION.
Date : 13/7/2014
*I received call from customer care & lisned caller tone songa,
*After 5 min, sms came as thank u for choosing caller tone,
& dedcted Rs 30+15,
*I called & asked to refund to cc, they told its not refundable. PLZ TEL ME THE SOLUTION.
Hi there, I'm Rajeshwar and currently i'm using your company services (no. [protected]) ... my problem is that yesterday i went to a recharge shop(Vellore, Tamilnadu) and bought a 3G recharge pack of 198, but still 3G is not working in my cell. ( sim was bought in Udaipur, Rajasthan ), further i was told by that recharge shop guy that there wont be any problem even if this sim belongs to any other state . I also tried calling customer care at 198 but it says that the number is wrong. So please help me out in this situation.
Thanks in advance :)
Thanks in advance :)
Hi,
My name is deepak and my number is [protected] I am totally shocked after when the company deduct maximum 200 rupees from my account and it was really a bad experience for me with aircel, and when I complain to ķcustomer care he always tells me that u have downloaded this games and video and all that now I am totally frustate with aircel that's why I m going to PORT my number to other company because now aircel is not giving me good service
My name is deepak and my number is [protected] I am totally shocked after when the company deduct maximum 200 rupees from my account and it was really a bad experience for me with aircel, and when I complain to ķcustomer care he always tells me that u have downloaded this games and video and all that now I am totally frustate with aircel that's why I m going to PORT my number to other company because now aircel is not giving me good service
Dear Sir/Madam
This is Manikandan.K from Bangalore. I am relocated to bangalore yesterday and i put topup card for Rs.120 full talk time through online. The amount was credit from my account and the top up is not updated in my mobile balance. My mobile number is [protected] and transaction ID is [protected]. Please do the needful as soon as possible
This is Manikandan.K from Bangalore. I am relocated to bangalore yesterday and i put topup card for Rs.120 full talk time through online. The amount was credit from my account and the top up is not updated in my mobile balance. My mobile number is [protected] and transaction ID is [protected]. Please do the needful as soon as possible
Dear Mam/Sir
Its complaint against dealer who make me. He told wrong facilities and changed my cell by pre paid to Post paid . After disused they told it will be change in as told plan in between 90 days. But still Its not change. I m not able to run this as post paid. So kindly Change my cell no post paid to prepaid.
Thanks And regards
R.K Pandey
Punjab
[protected]
Its complaint against dealer who make me. He told wrong facilities and changed my cell by pre paid to Post paid . After disused they told it will be change in as told plan in between 90 days. But still Its not change. I m not able to run this as post paid. So kindly Change my cell no post paid to prepaid.
Thanks And regards
R.K Pandey
Punjab
[protected]
Hi,
i am using AIRCEL, i have recharged for rate cutter, but they are charging on regular cost. Around 100 rupees deducted, if i am calling to customer care they are not responding, there is no quality in service for customer, worst network, i never seen this type of customer service.
Regards,
Praneeth
[protected]
[protected]@gmail.com
i am using AIRCEL, i have recharged for rate cutter, but they are charging on regular cost. Around 100 rupees deducted, if i am calling to customer care they are not responding, there is no quality in service for customer, worst network, i never seen this type of customer service.
Regards,
Praneeth
[protected]
[protected]@gmail.com
Dear King
As per our system records, your concern has been duly addressed. Hope the resolution offered meets your satisfaction levels too.We would like to thank you again for reaching us at Social Care. Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.We assure you a quick resolution and the best of services at all times.
Thanks & Regards
Service Officer | Social Care Team Email us @[protected]@aircel.co.in
As per our system records, your concern has been duly addressed. Hope the resolution offered meets your satisfaction levels too.We would like to thank you again for reaching us at Social Care. Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.We assure you a quick resolution and the best of services at all times.
Thanks & Regards
Service Officer | Social Care Team Email us @[protected]@aircel.co.in
I have booked a aircel prepaid SIM card through aircel offical site for Rd.247 on 5-2-2015 and the SIM was delivered to me on 7-2-2015 in turn I paid the money and gave the address proof and id proof to the delivery person, and when i asked about the activation hetold me since it is Saturday the SIM will get activated only on Monday i.e, on 9-2-2015. But till date my SIM is not activated. I called many times to the aircel employee person who called me to confirm my booking and also the person who delivered me the SIM, they are not responding and also they areare not taking any action. I lost hope and trust on aircel service . My new aircel no to be activated is [protected]. I book this in Chennai location.
My e mail is [protected]@yaho.co.in
My e mail is [protected]@yaho.co.in
Stop unnecessary balance deduction and refund the deducted balance.
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at recently on 6th feb i did the recharge of 1 rs from aircel gallery which is located in dombivali west
i got a reff. no. from your side that is[protected] still my call rate are 90 paise per minute...
so, please resolve my problem early as soon as possible...