[Resolved] Aircel Limited — REGISTRATION OF COMPLAINT | |||
Dear Sir, Sub : REGISTRATION OF COMPLAINT AND DE-ACTIVATION OF MOB PHONE CONNECTION NO (SIM-[protected])(ERN-280493-YKDB5J) . 1. Further reference to my E-mail [protected]@gmail.com dated 15 Nov 2011 at 09.54 PM and your auto acknowledge aircel<[protected]@aircel.co.in> dated 15 Nov 2011 at 09.57 PM. 2. It is further reiterated that Aircel Agency at METTUR DAM has released a Mob Connection No[protected] without verifying the supporting documents which is mandatory while issuing a Mob Connection to avoid any misuse. I was surprised when the police authority is informed that my name ID Proof is utilised for issue of the connection. I, never endorsed my signatures in the application form as stated in my e-mail complaint under reference dated 15 Nov 2011. Moreover, I have undergone humiliation and mental agony due to malafide activities of Aircel Ltd at Mettur who issued the mobile connection without verification. 3. You are kindly requested to verify the entire case with your own organisation and reply me the following aspects please:- (a) An application form with signatures and photographs on which Mob Connection No was released. (b) Circumstances under which the Aircel , Mettur Agency issued , certified the application and released the connection, which resulting misuse of mob phone and nefarious activities. These incidents reflected in tarnishing my social community, family relations and image. (c) Circumstances under which Aircel Salem not ready to issue acknowledgement on the complaint which indicates that Aircel, Salem involved dubious activities of issuing Bogus connection for mobile phone which can be used for Anti National Element Activities 4. It is requested to intimate a detailed reply with a copy of Inspector of Police, Mettur Police Station, so that I can prove my innocence in this case. Was this information helpful? | |||
Complaint marked as Resolved
Jun 30, 2015 Shankar D.S's response Dear Sir iam Shankar D.S from Tumkur I purchased aircel Sim Card. all are ok Except signal Problem in Some Places So Plese solve this problems. In Karnataka State in tumkur Districts Like ammasandra,dandinashivara Turuvekere Taluks some villages Like Hullukere, Machaenahalli and so on. And in hassan District Chennarayapattna Taluk like sagthavalli.anakare,hariharapura,udaypur and somthanahalli. in these places there is no aircel towers so do need full to our aircel customers.
Verified Support Oct 06, 2015 Aircel Customer Care's response Hi arjun prathik, We hope your issue has been resolved. Let us know if there is anything else we can help you with. Have a nice day. Thanks and Regards Customer Service Officer | Social Care Team Email us at [protected]@aircel.co.in | |||
68 Comments | |||
Comments
AIRCEL is very worst network.its get irritating towards international, bcoz I can't get verification code for Whatsapp, when I'm in India network signal is problem now whole network is problem, ill be return Chennai in 2 months first work is change network to airtel. I'm using more than (10 year)its useless,
Reply
My aircel balance was deducted Rs 99 and i got a message saying i subscribe to GAMES club on 14/12/2015 at 8.16pm which i have no idea about it.I am really upset with your customer support, they try to bluff customers.Instead of solving the grievance, they tend to make it a very small issue and ignore the complaints. I have never subscribe any such clubs.This is not the very first time when i have been charged with these WAP services without my initiation.It's totally wrong.Inspite of TRAI Strict On Activation of VAS Without Subscriber Consent, Aircel is charging the way it wants.
Please look into the matter very seriously and refund my balance.
Mobile phone number [protected]
Please look into the matter very seriously and refund my balance.
Mobile phone number [protected]
Subject: return for 30rs
four days back a service activated in my aircel number [protected] Without my permission. I recharged for Rs. 40/- on 31.12.2015 but Rs.30 deduct in my acount and I am having balance of Rs. 7 only in my account, when I call the customer there is not proper reply.
so please refund my deducted amount into my account,
Kindly do the needful.
four days back a service activated in my aircel number [protected] Without my permission. I recharged for Rs. 40/- on 31.12.2015 but Rs.30 deduct in my acount and I am having balance of Rs. 7 only in my account, when I call the customer there is not proper reply.
so please refund my deducted amount into my account,
Kindly do the needful.
Hi suneet.knp,
Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.
Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in
Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.
Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in
blocked sim
as my mobiles puk code has blocked and my sim has been rejectedsim not activating
hi, i got 2 sims 15 days back, pls help. my no. [protected] Dear Customer(vishweswaran),
We regret for the inconvenience caused. Please share the following information to confirm your identity:
Aircel No.:
Alternate No:
Last recharge amount(Prepaid)/Last bill payment amount(Postpaid):
Date of Birth:
Complete Address:
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in
We regret for the inconvenience caused. Please share the following information to confirm your identity:
Aircel No.:
Alternate No:
Last recharge amount(Prepaid)/Last bill payment amount(Postpaid):
Date of Birth:
Complete Address:
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in
Dear Customer(supath),
We regret for the inconvenience caused. Please share your "Alternate No." so that our team can look into your issue.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in
We regret for the inconvenience caused. Please share your "Alternate No." so that our team can look into your issue.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in
My Aircel no- [protected]
I recharged Rs. 119 from insta7.com and i got recharge confirmation from Aircel also.
But balance still not credited. i called many times from different aircel no. to Customer care executive (198). but result zero. customer care executive' s are answering disgustingly. such a poor support.
I need my balance. pls do needful at earliest.
Recharged on 02/06/16 Ref. No [protected]
IG0CCGARE9
TRANSFER T
I recharged Rs. 119 from insta7.com and i got recharge confirmation from Aircel also.
But balance still not credited. i called many times from different aircel no. to Customer care executive (198). but result zero. customer care executive' s are answering disgustingly. such a poor support.
I need my balance. pls do needful at earliest.
Recharged on 02/06/16 Ref. No [protected]
IG0CCGARE9
TRANSFER T
Dear Customer([protected]@1991),
Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Care Team
Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Care Team
Dear Customer([protected]@1991),
We have verified your account details and found that recharge for the amount of Rs.119/- was not successful, the amount would get reversed to your bank account within 7 working days from the date of transaction. If the amount is not reversed to your bank account within 7 working days then we request you to send the bank statement to the website where you recharged for further assistance.
Thanks and Regards
Aircel Social Care Team
We have verified your account details and found that recharge for the amount of Rs.119/- was not successful, the amount would get reversed to your bank account within 7 working days from the date of transaction. If the amount is not reversed to your bank account within 7 working days then we request you to send the bank statement to the website where you recharged for further assistance.
Thanks and Regards
Aircel Social Care Team
phone no. details
please give information of this phone no.[protected] Dear Customer(Venkates),
We regret that we won't be able to help you in this regard. However, we suggest you to ignore such calls in future. Also, please restrain from sharing your no. with untrusted sources. Further you can register a police complaint against such numbers.
Thanks and Regards
Aircel Social Media Team
Email us at [protected]@aircel.co.in
We regret that we won't be able to help you in this regard. However, we suggest you to ignore such calls in future. Also, please restrain from sharing your no. with untrusted sources. Further you can register a police complaint against such numbers.
Thanks and Regards
Aircel Social Media Team
Email us at [protected]@aircel.co.in
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