[Resolved] Aircel Limited — REGISTRATION OF COMPLAINT | |||
Dear Sir, Sub : REGISTRATION OF COMPLAINT AND DE-ACTIVATION OF MOB PHONE CONNECTION NO (SIM-[protected])(ERN-280493-YKDB5J) . 1. Further reference to my E-mail [protected]@gmail.com dated 15 Nov 2011 at 09.54 PM and your auto acknowledge aircel<[protected]@aircel.co.in> dated 15 Nov 2011 at 09.57 PM. 2. It is further reiterated that Aircel Agency at METTUR DAM has released a Mob Connection No[protected] without verifying the supporting documents which is mandatory while issuing a Mob Connection to avoid any misuse. I was surprised when the police authority is informed that my name ID Proof is utilised for issue of the connection. I, never endorsed my signatures in the application form as stated in my e-mail complaint under reference dated 15 Nov 2011. Moreover, I have undergone humiliation and mental agony due to malafide activities of Aircel Ltd at Mettur who issued the mobile connection without verification. 3. You are kindly requested to verify the entire case with your own organisation and reply me the following aspects please:- (a) An application form with signatures and photographs on which Mob Connection No was released. (b) Circumstances under which the Aircel , Mettur Agency issued , certified the application and released the connection, which resulting misuse of mob phone and nefarious activities. These incidents reflected in tarnishing my social community, family relations and image. (c) Circumstances under which Aircel Salem not ready to issue acknowledgement on the complaint which indicates that Aircel, Salem involved dubious activities of issuing Bogus connection for mobile phone which can be used for Anti National Element Activities 4. It is requested to intimate a detailed reply with a copy of Inspector of Police, Mettur Police Station, so that I can prove my innocence in this case. Was this information helpful? | |||
Complaint marked as Resolved
Jun 30, 2015 Shankar D.S's response Dear Sir iam Shankar D.S from Tumkur I purchased aircel Sim Card. all are ok Except signal Problem in Some Places So Plese solve this problems. In Karnataka State in tumkur Districts Like ammasandra,dandinashivara Turuvekere Taluks some villages Like Hullukere, Machaenahalli and so on. And in hassan District Chennarayapattna Taluk like sagthavalli.anakare,hariharapura,udaypur and somthanahalli. in these places there is no aircel towers so do need full to our aircel customers.
Verified Support Oct 06, 2015 Aircel Customer Care's response Hi arjun prathik, We hope your issue has been resolved. Let us know if there is anything else we can help you with. Have a nice day. Thanks and Regards Customer Service Officer | Social Care Team Email us at [protected]@aircel.co.in | |||
68 Comments | |||
Comments
Dear Customer(Mahesh3588),
We would request you to visit your nearest Aircel store with the following documents to get the details for the same.
POI (Proof of identity)
POA (Proof of address)
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team
We would request you to visit your nearest Aircel store with the following documents to get the details for the same.
POI (Proof of identity)
POA (Proof of address)
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team
amount
When ever I recharge there cut my balances if I ask there saying you are using wap Internet many time same problem I facing worse service I ever see that why I stop recharge still going on that problemactivating services automatically, charging money
Array here are so many issue ..I have done so many call in ur call center but there are all customer excutive busy . they are not giving me any feedback about my recharge...my no. [protected] is not taking any recharge ... what's the matter ??
Dear Customer(Yadav Priyanka),
We apologize for the inconvenience caused. Please share the following details so that our team can look into your issue:
Recharge Date:
Mode of recharge:
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team
We apologize for the inconvenience caused. Please share the following details so that our team can look into your issue:
Recharge Date:
Mode of recharge:
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team
Dear Customer(Yadav Priyanka),
We would like to inform you that we have checked your account details and did not found any issue. So, we request you to please share recharge date and error message received so that we can check with our concerned team.
Thanks and Regards,
Aircel Social Media Team
We would like to inform you that we have checked your account details and did not found any issue. So, we request you to please share recharge date and error message received so that we can check with our concerned team.
Thanks and Regards,
Aircel Social Media Team
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We apologize for the inconvenience caused. Please share the following details so that our team can look into your issue:
Location (including nearest landmark where issue is witnessed):
Duration of issue (problem since when):
Are you using GPRS on Handset or System:
E/G/H Signal available on the handset – yes or no:
Are you able to connect using the dialer – yes or no (Laptop / system):
Error message encountered if any while trying to browse / download:
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team