[Resolved]  Aircel — poor network

I purchased Aircel Pre-paid connection on 23rd March 2009. The Network is so
poor in Dwarka area that all my calls get dropped.

I can not call my Aircel mobile from my landline and vice-versa.

YOUR WORLD WILL BECOME FULL OF IMPOSSIBILITIES.
IT IS NOT TIEM TO MOVE ON...Wait before you go for Aircel.

I so agree with you...Call drops can be frustrating. But I happen to read a TRAI report recently that said Aircel had the least congested network, so just wondering how the other networks are! In any case why don’t you call up the customer care and share your feedback?

Myself Joydeep Das, from Nadia, West Bengal. My no is [protected]. I am not getting any network here at Simurali (my nearest railway Station) since last 4 to 5 days. This is a case of cheating i think. I have recharged with a rate cutter worth Rs. 175/- . It is very painful to not only me but also to all the subscribers of this locality. The customer care are telling us that it will get well in 7 days. But will they expand their validity. I want some serious step agaist this froad.

You should escalate the matter through customer care, or reach out to the Nodal officer in your area, ask for them to get a network check arranged for your area.

i am sridhar.L who is using the aircel lifetime prepaid last five years.But last one year i can't getting your tower..very very poor in my area... please do needfully..

please rectify the tower issue following area:

jothinagar, chitlapakkam, chenai 600 064

Aircel has very poor service. Call to 553159(astrology service)
has been automatically dialled and Rs.9.00 per minute was deducted from my balance for 14 minutes without any conformance from me. Please take needed action.

Well the reason can be figured out only when you speak to the customer care. I would suggest you to call them first.

Dear sir/Madam,
I am subhrojyoti dasgupta and am a user of Aircel number [protected] kolkata Telecom circle.. My problem is in my area the Network is very pathetic, the signal bar is not always full.. sometimes its full and most of the times the signal bar is almost Zero.. This is not only my case, every subscriber in my Area is facing this WEAK Network Problem.. Apart from that with the launch of 3G, i have Nokia N-81 which supports 3G but whenever i insert my Aircel Sim am not getting 3G signal.. Am really shocked being an one of the leading Cellular Operator of India the services of Aircel is so poor.. My Residential address is : RAJPUR, SONARPUR, CHOWHATI "A" BLOCK KOLKATA- 700149.. Please anybody from Aircel Team sort out my network problem.. I am waiting for your Positive reply..

Dear Customer,

We regret the inconvenience caused. Your complain listed 24th April 2011 has been noted. We wish to help you with the same however we request you to please share your registered name and contact details for the above mentioned Aircel number with us [protected]@aircel.co.in so that we can resolve your issue at the earliest to your satisfaction.

We assure you that we are committed towards resolving your concern.

Regards
Aircel Customer Service Team

Dear Customer,

We regret the inconvenience, kindly mail us your registered details ( name, address ) along with your Aircel number . So we could verify and help you in a better way . do mail us at [protected]@aircel.co.in .

Regards
Aircel Customer Service Team

TO AIRCEL

hi my name si harish. i have given complaints about aircels network which is now solved. i think because of heavy rainfall aircel was not getting network but now it has a good network. now the problem is about internet downloading speed on mobile as well as on computers.if i stand 100metres away from any tower in panaji, sankhalim, amona, ponda madgon or any other tower in Goa i m getting 25 kbps and browsing is superfast. but if i stand near the tower of marcel the speed is not going above 15 kbps. i think freqency of marcels tower is less. please increase its freqency in order to get same speed as other towers in goa. i m using Nokia 5233 and have installed UC BROWSER and seen the difference between marcels tower and other towers in goa.please do something as early as possible

Hi Aircel Team,

I was planning to buy Aircel 3G service to use at Sonarpur Area and after reading this story now I have rethink about it.

Thanks to subhrojyoti to raise it.

Can anyone from Aircel share customer feedback for Aircel 3G in Sonarpur area ? It can help us both.

Regards
suvendu sengupta
suvendu.[protected]@gmail.com

hi this manish-[protected].

we have faceing lots of network problem.
please resolve.

area - kamothe
sec-35
plot no 14.
flat - c 103