[Resolved] Airtel — balance deduction | |||
i am ashish pandey i am using airtel sim fo last 5 year. airtel always cut my balance whenever i recharge. recently they dedudcted rs 150 from my account without any proper reason. i called to customer care but they didnt repond me. please help me . Ashish pandey [protected] Was this information helpful? | |||
Oct 14, 2016 Complaint marked as Resolved Verified Support Feb 04, 2013 Airtel Customer Care's response Namaste Jilani, We would like to inform you that your concern listed 31 Dec. 2012 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com. Regards Rakesh Ranga Airtel Presence (Airtel Customer Service Team) Bharti Airtel Ltd [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 Verified Support Oct 18, 2013 Airtel Customer Care's response Namaste Abdul, This is with reference to your post dated 17 Oct. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com Regards, Sandeep Kumar Airtel Presence (Airtel Customer Service Team) Bharti Airtel Ltd airtel.[protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 | |||
697 Comments | |||
Comments
friend in ur case your money is refunded, whereas in my case they are not even ready to accept the fact that they have charged me for a service I never activated
On[protected] at 07:33:11pm, i got a msg from AD-54321 that bollywoodspice got subscripted on my number and i had charged Rs. 5 for the same. Immediately I called on 198, they said its their fault and they refund the same to my account within 4hrs.
But i didnt received my refund.
I called again on 198, they apolosied for their mistake and asured me that i will surely get my balance in next 4hrs.
But i didnt received.
And now when i am calling on 198 no one is responding.
But i didnt received my refund.
I called again on 198, they apolosied for their mistake and asured me that i will surely get my balance in next 4hrs.
But i didnt received.
And now when i am calling on 198 no one is responding.
My number is [protected]
I got My balance back deducted unnecessarily...
Thanks.
Thanks.
Airtel Mobile — refund my 20 rs of hello tune which is not subscribed by me
sir,My number is [protected] and I want 20 rs refund of hello tune which is not subscribed by me so refund my money to me as soon as possibble.
Thank You
Pawan Kumar
Mobile no.-[protected]
Airtel — Balance Deducted without Sim in use
I have been using Airtel Prepaid Connection ([protected]) for last 5 years. But from past few months there services is not upto the expectations. For last two months (From 2nd June, 2011 to 29th July, 2011) I went abroad and my Airtel sim was switched off. When I returned back on 30th July, 2011, I found that my balance of around Rs480 came to Rs 345 without being in service.Now today when I have talked to your customer care executive they said that package of jobalert had been activated on 13th July,2011 and package of hungama had been activated on 27th July,2011.After that call had been transferred to senior executive named V. Pathak who after the talk told that he could give three days amount deducted by your company to save your company goodwiill without giving any concern to customer complaint.Therefore I would ask you to take action as soon as possible without any delay so that this is solved.It would be better that my amount dedducted gets refunded and service gets deactivated which has been earlier activated by your company.
Thanking You,
Yours truly,
Bharat Surana
[protected]
Thanks for your concern.But i donot want this type of reduction in future..
Thanks...
I did'nt got any response from your end. So how you can say that my problem is resolved.
This is my 4th complain against airtel.they have the habit of wrong balance deduction.whenever they see good balance,they deduct it very easily.
the customer care is very bad.never give proper solution and always try to mislead us.totally illiterate and immature.
please help me as today 9th august,Rs 90 have been wrongly deducted.
thanks
Mohd Aabid.
[protected]
the customer care is very bad.never give proper solution and always try to mislead us.totally illiterate and immature.
please help me as today 9th august,Rs 90 have been wrongly deducted.
thanks
Mohd Aabid.
[protected]
Student — balance deduction
i nasruddin of age 22 years i am using a reliencs gsm number [protected] but recently my balence was deduct due to sms packi really don need any kind of sms pack
i have activated only 39 sms pack
but there is two sms pack is runing on my number the second one i didnt activeted
many time i called to customer care but no one help me
so please its my humble to relience gsm please help me for that
other wise i will never use this number
i complained about my wrong balance deduction two days before but still no action is taken.
i want my money back as it is wrongly deducted.i will keep on complaining until i get my balance.
Mohd Aabid
[protected]
i want my money back as it is wrongly deducted.i will keep on complaining until i get my balance.
Mohd Aabid
[protected]
Mr Rakesh Ranga
I received a call last month and you assured me that problem will be resolved and I will get a call back from your team the next day but till date I have not received any call from you guys.
The matter is getting worst as I am losing money whenever I recharge my account. Now I am planning to contact Pune Mirror and put forward my complaint and they will take this matter further. I have not seen any service where they cheat customer openly without fear of their brand or goodwill.
Time has come to show what Airtel deserve. This news in Pune Mirror will destroy your brand and people will lose interest and faith in your service.
You should never challenge a customer to take an extreme step to resolve this issue.
Husain. Barwaniwala
[protected]
I received a call last month and you assured me that problem will be resolved and I will get a call back from your team the next day but till date I have not received any call from you guys.
The matter is getting worst as I am losing money whenever I recharge my account. Now I am planning to contact Pune Mirror and put forward my complaint and they will take this matter further. I have not seen any service where they cheat customer openly without fear of their brand or goodwill.
Time has come to show what Airtel deserve. This news in Pune Mirror will destroy your brand and people will lose interest and faith in your service.
You should never challenge a customer to take an extreme step to resolve this issue.
Husain. Barwaniwala
[protected]
guys u said that tips by yuvaraj singh would be deactivated and ur team has taken full measure against it but this service is activating then and now and i am lossing my balance waste of cost so please stop this service some how and please please tend to this problem
my info
name - satish
number-[protected]
i have already complained about this 2 to 3 times please dont make me to complaint again
my info
name - satish
number-[protected]
i have already complained about this 2 to 3 times please dont make me to complaint again
Dear All,
This has become routine with Airtel
Every now & then my phone is showing some deduction
On 15th Aug there was 75 rupees balance & again on 18th Aug 75rupees deduction
I would like to know why I am paying royalty to Airtel
I demand my refund or I shall switch to some other operator as Airtel is no more trustworthy
Regards
Noor
This has become routine with Airtel
Every now & then my phone is showing some deduction
On 15th Aug there was 75 rupees balance & again on 18th Aug 75rupees deduction
I would like to know why I am paying royalty to Airtel
I demand my refund or I shall switch to some other operator as Airtel is no more trustworthy
Regards
Noor
HI..this is lalit kumar pandey from ..durgapur([protected]) (W.B.) Tele coller called on my number on 1.08.11..they are offering me SMS PACK fr 30 days free of cost..as i want to port my noumber..however i agreed..on 13.08.11 every days rs1.00 deplited from my acount..Again i call up cst care..but useless...they told me that they have taken a complain..but not resolved..Need help fron U people...
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