[Resolved] Airtel — Theft | |||
I was using airtel postpaid connection for around 4 years and i found that there is some fraud (Manipulation of bill) so i converted my postpaid account to prepaid now also fraud has not ended they charge me 60pisa instead of 50pisa and also certainly they charged me 30rs for hello tunes. To stop that i call them and i asked they said some one activated it by mistake, it wasted my 10 min. I surely believe this kind of things are not a mistake they plan and do it. if they take 30 RS from 1% of the customer just think how much they will get? So there should be rule to manage this kind of fraud. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
7 Comments | |||
Comments
hello,
i had a LG mobile,which was stolen some time back.the mobile had a feature called'Lost Mobile Tracker'.the feature works as follows;we should store a number (preferably friend's)in our LG cell and in case of a theft the number of the person(thief) using ur mobile is sent to the stored mobile no.(friend's) via sms.
As such,in my case an Airtel no. is being displayed on the stored mobile no.(my dad's).the no. is [protected].
i would be much grateful i[censored] were to look into this matter.i do hope you will find an amiable solution.awaiting your reply earnestly.thank you
Akshay Hunurkar
P.s.My no. is [protected].i have also gone to various Airtel centres.sadly no help was forthcoming.
i had a LG mobile,which was stolen some time back.the mobile had a feature called'Lost Mobile Tracker'.the feature works as follows;we should store a number (preferably friend's)in our LG cell and in case of a theft the number of the person(thief) using ur mobile is sent to the stored mobile no.(friend's) via sms.
As such,in my case an Airtel no. is being displayed on the stored mobile no.(my dad's).the no. is [protected].
i would be much grateful i[censored] were to look into this matter.i do hope you will find an amiable solution.awaiting your reply earnestly.thank you
Akshay Hunurkar
P.s.My no. is [protected].i have also gone to various Airtel centres.sadly no help was forthcoming.
[protected] I AM GURNAM SINGH MEHTA IMY MOBILE NOKIA 3650
IS WRONG USE OF OTHER PERSON JUST LIKE MY WIFE AND A OLD SWEEAPER LADY OF MY HOUSE PLEASE HELP ME FOR MY PERSONLY COMPLAINT I AM ALLREADY COMLAINT FOR THIS SOLUTION WIA THIS NO.[protected]
PLEASE HELP ME
I AM VERY THANKFULLTO YOU
GURNAM SINGH MEHTA
D/O/B 18/12/1959
I AM A JEWELLER
B-318-RANJIT AVENUE AMRITSAR-143001
PUNJAB INDIA
CONTACT ME THIS NOS. [protected]-[protected]
IS WRONG USE OF OTHER PERSON JUST LIKE MY WIFE AND A OLD SWEEAPER LADY OF MY HOUSE PLEASE HELP ME FOR MY PERSONLY COMPLAINT I AM ALLREADY COMLAINT FOR THIS SOLUTION WIA THIS NO.[protected]
PLEASE HELP ME
I AM VERY THANKFULLTO YOU
GURNAM SINGH MEHTA
D/O/B 18/12/1959
I AM A JEWELLER
B-318-RANJIT AVENUE AMRITSAR-143001
PUNJAB INDIA
CONTACT ME THIS NOS. [protected]-[protected]
I emailed you my mobile number, i dont know what is the new thing that you are going to tell expect sorry sorry it happen by mistake.
If you are earning by mistake(name you given to make fraud) then there should be some fine also for mistakes so that you will not do the mistake again( by knowing that you are doing mistake).
If you are earning by mistake(name you given to make fraud) then there should be some fine also for mistakes so that you will not do the mistake again( by knowing that you are doing mistake).
:) dont try to close the issue putting the blame on customers...
Below is the mail written by you guys in response to the mail written by me. i am waiting for the response from you.
After seeing the below mail also you sent some nonsense post then there is no use in giving response.
i got below mail before 3 days but still today there is no one from airtel end called me to discuss on this issue.
[protected][protected][protected][protected][protected][protected]
[protected]@in.airtel.com to me
show details Jul 15 (3 days ago)
Dear Customer,
This is to inform you that your concern has been noted and our team is
working on a resolution. At the outset, we apologize for the
inconvenience faced by you. We will get in touch with you for further
details of your concern as the need arises.
Regards,
Rakesh Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com <mailto:[protected]@in.airtel.com>
Connect with us 24X7 and we will be happy to assist you with a swift
resolution to your queries on all our products and services.
<http://www.orkut.co.in/Main#Profile?uid=[protected]>
<http://www.twitter.com/airtel_presence>
<http://www.facebook.com/pages/Airtel-Presence/[protected]>
<http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
>
________________________________
Sent:[protected]:44 AM
To: [protected]@airtel.in
Cc: [protected]@in.airtel.com
Subject: Technical fraud by Airtel.
Hi,
This is with reference to your below message, kindly find my contact
details.
Mobile: +919
Thanks,
This is to inform you that your concern listed on 11 July 2011 has been
noted and our team is eager to resolve it. In order to get to the
resolution, we need to get in touch with you and gather more details
about the concern. However, we are restricted by the absence of your
contact details in your original complaint. Please do write to us at
[protected]@airtel.in with your contact details (address and landline
or mobile phone number).
We assure you that we are committed to resolving the issue to your
satisfaction.
Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift
resolution to your queries on all our products and services
Twitter - http://bit.ly/fKcSxc
Facebook - http://on.fb.me/cECyvS
Below is the mail written by you guys in response to the mail written by me. i am waiting for the response from you.
After seeing the below mail also you sent some nonsense post then there is no use in giving response.
i got below mail before 3 days but still today there is no one from airtel end called me to discuss on this issue.
[protected][protected][protected][protected][protected][protected]
[protected]@in.airtel.com to me
show details Jul 15 (3 days ago)
Dear Customer,
This is to inform you that your concern has been noted and our team is
working on a resolution. At the outset, we apologize for the
inconvenience faced by you. We will get in touch with you for further
details of your concern as the need arises.
Regards,
Rakesh Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com <mailto:[protected]@in.airtel.com>
Connect with us 24X7 and we will be happy to assist you with a swift
resolution to your queries on all our products and services.
<http://www.orkut.co.in/Main#Profile?uid=[protected]>
<http://www.twitter.com/airtel_presence>
<http://www.facebook.com/pages/Airtel-Presence/[protected]>
<http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
>
________________________________
Sent:[protected]:44 AM
To: [protected]@airtel.in
Cc: [protected]@in.airtel.com
Subject: Technical fraud by Airtel.
Hi,
This is with reference to your below message, kindly find my contact
details.
Mobile: +919
Thanks,
This is to inform you that your concern listed on 11 July 2011 has been
noted and our team is eager to resolve it. In order to get to the
resolution, we need to get in touch with you and gather more details
about the concern. However, we are restricted by the absence of your
contact details in your original complaint. Please do write to us at
[protected]@airtel.in with your contact details (address and landline
or mobile phone number).
We assure you that we are committed to resolving the issue to your
satisfaction.
Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift
resolution to your queries on all our products and services
Twitter - http://bit.ly/fKcSxc
Facebook - http://on.fb.me/cECyvS
Hello any one there?????? what happen? why there is no reply?
you can reach me in my mobile [protected]...
thinking why i am giving non airtel number because now my airtel mobiles incoming call is blocked and still today i have not got any response from Airtel.
One of your representative spoke to me and he also does not have answer and he said he will call me back. I need to believe that!
you can reach me in my mobile [protected]...
thinking why i am giving non airtel number because now my airtel mobiles incoming call is blocked and still today i have not got any response from Airtel.
One of your representative spoke to me and he also does not have answer and he said he will call me back. I need to believe that!
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Thanking you
S AICH