[Resolved] Airtel Bharti — Wrong Commitment
I was contact to Mr. Rahul, Airtel post paid sales representative – Raipur, Mobile Number – [protected] for new post paid connection. He was collected 1000 Rs. Photograph & my id & address proof documents for the same purpose on 11/04/2013. Mr. Rahul was gave me a blank sim card no[protected]H1 & he was told that the mobile number is [protected] as per your choice. Also Mr. Rahul told me that the above number will be start after telephonic & physical verification. That has been taken two or three days. But it was not happened. I have called to Mr. Rahul many times for update but he was neither gave me any update & even picks my phone.
Later on I have complaint via e-mail to airtel customer care & Akosha. After that I received a call from Ankita Madam (Airtel Customer care), Mobile No - [protected]. She was informing me that my choice number [protected] is allotted to any other one. Also she was made conference call with Rahul. They are assured me that they settled my issue as earliest. After three or four days I got a call from Mr. Lalit (Mobile Number – [protected]) superior of Mr. Rahul & he was told me that will be provide me new number earliest as possible. But no action taken by them till dated. When I contacted over phone to both of them, they speak always false, misleading, spurious things.
In this context, I am requesting you please look in to the matter from your end & Take out appropriate solutions. My alternate number is [protected], please contacted me in this number at any time.
Complaint marked as Resolved 2020-08-13 23:15:49