Airtel — non refund of security deposit INR 500/- | |
Respected sir/madam, I had cancelled my post paid connection 4 months ago, i tried to contact airtel gallery (borivali(W), as well as hot line phone, but they are not responding to my complaint, It seems neither the staff nor the company is intrested in my complaint, They want to digest my deposit. i think beside reminding again & again i have to move to consumer court for refund as well as MENTAL HARRESMENT. MY AIRTEL NO:- [protected] (WAS), NEW CONTACT NO:-[protected]. LAST BILL D:- 12-SEP-2008. Please do the needfull at the earlist THANKING YOU MANJULA GALA Was this information helpful? | |
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I had also similar issue and I am contacting with the company for more than last 6 months still the time no progress. Here is the mail conversation I had
harshal chavan <harsh.[protected]@gmail.com>
[protected]@airtelindia.com
dateWed, Jun 3, 2009 at 11:47 AM
subjectRe: SECURITY DEPOSIT ISSUE [|BAL|[protected]|[protected]|]
mailed-bygmail.com
hide details Jun 3 (2 days ago) Reply
Dear Executive,
May I know any updates happened on this issue please. This is the response I got in your previous mail.
Kindly quote the Service Request number 21629971 in any future communication about this request. We would revert to you by 28 May 2009.
- Hide quoted text -
On Fri, May 15, 2009 at 1:11 PM, <[protected]@airtelindia.com> wrote:
Dear Mr. Chavan,
Thank you for contacting Airtel.
We understand from your previous interaction dated 06 May 2009, you have expressed concern over non receipt of security deposit refund for your Airtel number [protected].
We understand your concern and will work towards resolving the same.
We would like to inform you that once again your concern has been forwarded to the respective department.
Kindly quote the Service Request number 21629971 in any future communication about this request. We would revert to you by 28 May 2009.
For further assistance mail us at [protected]@airtelindia.com.
We value your association with Airtel.
Warm Regards,
Anandan Durai
Customer Care Executive
Bharti Airtel Limited
Simplify Life with Airtel Selfcare. Just dial *121# and get instant information related to your account on your Mobile Screen.
[protected]Original Message[protected]
From: harsh.[protected]@gmail.com
To: [protected]@airtelindia.com
Cc:
Sent: 15/05/2009 09:49:55
Subject: Re: SECURITY DEPOSIT ISSUE [|BAL|[protected]|[protected]|]
Dear Executive
As per mail conversation you are supposed to revert back on 13 May 2009 but still the time I didn t received any updates from your side. Can you please update me on the issue.
As this is always happening with your service I am not surprised to see you are not taking this issue seriously .
Thanks Regards
Harshal Chavan
On Wed May 6 2009 at 2:13 PM [protected]@airtelindia.com wrote:
Dear Mr. Chavan
Thank you for contacting Airtel.
We understand from your previous interaction dated 05 May 2009 you have expressed concern over non receipt of security deposit refund for your Airtel number [protected].
We understand your concern and will work towards resolving the same.
We would like to inform you that your concern has been forwarded to the respective department.
Kindly quote the Service Request number 21554799 in any future communication about this request. We would revert to you by 13 May 2009.
For further assistance mail us at [protected]@airtelindia.com.
We value your association with Airtel.
Warm Regards
Nithya Balaji
Customer Care Executive
Bharti Airtel Limited
Have feedback to share about your e-mail interaction with us Please visit http: www.airtel.in http: www.airtel.in
Simplify Life with Airtel Selfcare. Just dial 121# and get instant information related to your account on your Mobile Screen.
[protected]Original Message[protected]
From: harsh.[protected]@gmail.com
To: [protected]@airtelindia.com
Cc:
Sent:[protected]:04:02
Subject: Re: SECURITY DEPOSIT ISSUE [ BAL [protected] [protected] ]
Dear Sir
As I got to know that my cheque had been returned I had approached the nearest Relationship centre for more than 10 times. But each time they are giving me the answer that we will bring back the cheque at our centre and you can collect it from our office. Thats apart here is my current billing address.
Harshal Chavan
C o George Tadipatri
5B Prince Palace Nandanvan colony
Nr Krishna chowk
New Sangvi Pune 27.
On Tue May 5 2009 at 5:12 PM [protected]@airtelindia.com wrote:
Dear Mr. Chavan
Thank you for contacting Airtel.
We understand from your previous interaction dated 09 February 2009 you have expressed concern over non receipt of local security deposit refund for your Airtel number [protected].
We understand your concern and will work towards resolving the same.
Please be informed that the local security deposit of Rs.500 - has already been refunded through cheque to your billing address on 14 November 2008 and the same has returned as undeliverable. We request you to revert with the exact billing address to initiate further.
You can also visit the nearest Airtel Relationship Center to submit a written complaint regarding the same to initiate further.
For further assistance mail us at [protected]@airtelindia.com.
We value your association with Airtel.
Warm Regards
Manikandan Palanisamy
Customer Care Executive
Bharti Airtel Limited
Have feedback to share about your e-mail interaction with us Please visit http: www.airtel.in http: www.airtel.in http: www.airtel.in http: www.airtel.in
Simplify Life with Airtel Selfcare. Just dial 121# and get instant information related to
...Rest of the message is truncated.
This e-mail and any files transmitted with it are for the sole use of the intended recipient(s) and may contain confidential and privileged information. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies and the original message. Any unauthorized review, use, disclosure, dissemination, forwarding, printing or copying of this email or any action taken in reliance on this e-mail is strictly prohibited and may be unlawful. The recipient acknowledges that Bharti Airtel Limited or its subsidiaries and associated companies(collectively "Bharti Airtel Limited"), are unable to exercise control or ensure or guarantee the integrity of/overthe contents of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of Bharti Airtel Limited. Before opening any attachments please check them for viruses and defects.
--
Thanks & Regards
Harshal Chavan
harshal chavan <harsh.[protected]@gmail.com>
[protected]@airtelindia.com
dateWed, Jun 3, 2009 at 11:47 AM
subjectRe: SECURITY DEPOSIT ISSUE [|BAL|[protected]|[protected]|]
mailed-bygmail.com
hide details Jun 3 (2 days ago) Reply
Dear Executive,
May I know any updates happened on this issue please. This is the response I got in your previous mail.
Kindly quote the Service Request number 21629971 in any future communication about this request. We would revert to you by 28 May 2009.
- Hide quoted text -
On Fri, May 15, 2009 at 1:11 PM, <[protected]@airtelindia.com> wrote:
Dear Mr. Chavan,
Thank you for contacting Airtel.
We understand from your previous interaction dated 06 May 2009, you have expressed concern over non receipt of security deposit refund for your Airtel number [protected].
We understand your concern and will work towards resolving the same.
We would like to inform you that once again your concern has been forwarded to the respective department.
Kindly quote the Service Request number 21629971 in any future communication about this request. We would revert to you by 28 May 2009.
For further assistance mail us at [protected]@airtelindia.com.
We value your association with Airtel.
Warm Regards,
Anandan Durai
Customer Care Executive
Bharti Airtel Limited
Simplify Life with Airtel Selfcare. Just dial *121# and get instant information related to your account on your Mobile Screen.
[protected]Original Message[protected]
From: harsh.[protected]@gmail.com
To: [protected]@airtelindia.com
Cc:
Sent: 15/05/2009 09:49:55
Subject: Re: SECURITY DEPOSIT ISSUE [|BAL|[protected]|[protected]|]
Dear Executive
As per mail conversation you are supposed to revert back on 13 May 2009 but still the time I didn t received any updates from your side. Can you please update me on the issue.
As this is always happening with your service I am not surprised to see you are not taking this issue seriously .
Thanks Regards
Harshal Chavan
On Wed May 6 2009 at 2:13 PM [protected]@airtelindia.com wrote:
Dear Mr. Chavan
Thank you for contacting Airtel.
We understand from your previous interaction dated 05 May 2009 you have expressed concern over non receipt of security deposit refund for your Airtel number [protected].
We understand your concern and will work towards resolving the same.
We would like to inform you that your concern has been forwarded to the respective department.
Kindly quote the Service Request number 21554799 in any future communication about this request. We would revert to you by 13 May 2009.
For further assistance mail us at [protected]@airtelindia.com.
We value your association with Airtel.
Warm Regards
Nithya Balaji
Customer Care Executive
Bharti Airtel Limited
Have feedback to share about your e-mail interaction with us Please visit http: www.airtel.in http: www.airtel.in
Simplify Life with Airtel Selfcare. Just dial 121# and get instant information related to your account on your Mobile Screen.
[protected]Original Message[protected]
From: harsh.[protected]@gmail.com
To: [protected]@airtelindia.com
Cc:
Sent:[protected]:04:02
Subject: Re: SECURITY DEPOSIT ISSUE [ BAL [protected] [protected] ]
Dear Sir
As I got to know that my cheque had been returned I had approached the nearest Relationship centre for more than 10 times. But each time they are giving me the answer that we will bring back the cheque at our centre and you can collect it from our office. Thats apart here is my current billing address.
Harshal Chavan
C o George Tadipatri
5B Prince Palace Nandanvan colony
Nr Krishna chowk
New Sangvi Pune 27.
On Tue May 5 2009 at 5:12 PM [protected]@airtelindia.com wrote:
Dear Mr. Chavan
Thank you for contacting Airtel.
We understand from your previous interaction dated 09 February 2009 you have expressed concern over non receipt of local security deposit refund for your Airtel number [protected].
We understand your concern and will work towards resolving the same.
Please be informed that the local security deposit of Rs.500 - has already been refunded through cheque to your billing address on 14 November 2008 and the same has returned as undeliverable. We request you to revert with the exact billing address to initiate further.
You can also visit the nearest Airtel Relationship Center to submit a written complaint regarding the same to initiate further.
For further assistance mail us at [protected]@airtelindia.com.
We value your association with Airtel.
Warm Regards
Manikandan Palanisamy
Customer Care Executive
Bharti Airtel Limited
Have feedback to share about your e-mail interaction with us Please visit http: www.airtel.in http: www.airtel.in http: www.airtel.in http: www.airtel.in
Simplify Life with Airtel Selfcare. Just dial 121# and get instant information related to
...Rest of the message is truncated.
This e-mail and any files transmitted with it are for the sole use of the intended recipient(s) and may contain confidential and privileged information. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies and the original message. Any unauthorized review, use, disclosure, dissemination, forwarding, printing or copying of this email or any action taken in reliance on this e-mail is strictly prohibited and may be unlawful. The recipient acknowledges that Bharti Airtel Limited or its subsidiaries and associated companies(collectively "Bharti Airtel Limited"), are unable to exercise control or ensure or guarantee the integrity of/overthe contents of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of Bharti Airtel Limited. Before opening any attachments please check them for viruses and defects.
--
Thanks & Regards
Harshal Chavan
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