[Resolved]  Airtel — Recharge problem

I am very unhappy with the Airtel`s connectivity, false promises and scams. Recently, i called up the customer service as i was having trouble recharging the top up voucher and in the ivr, i selected the language option as english, amazingly a girl received my call and started off in hindi, thanks that i knew hindi very well and could understand her any ways but this is not a big problem, but in terms of customer satisfaction and services Reliance is "THE BEST".

Dear Customer,





Thank you for writing to Airtel.



This is with reference to your e-mail dated 01 October 2007 regarding reaharge releated on your Airtel number [protected]. We understand your concern and will work together to resolve your issue.



We wish to inform you that easy recharge Rs. 33 is applicable on your Airtel number. In recharge Rs. 33 all STD calls are charged @ Rs. 1.25, rest all rates will remain same as per your current tariff.



However if you are not able to recharge kindly provide us the complete details i.e transaction id, date and time so that we will check your transaction status of recharge.



For any further assistance, please contact us using one of the following options: SMS at 121 (toll free) or email at [protected]@airtelindia.com. We will revert to you in 4 hours.



Assuring you the best of our services.





Regards,



Gaurav Pal

Customer Care Services

Airtel

HELLO SIR,

STILL THIS REPLY I COULD NOT RECHAGE Rs.33/-

TRANSACTION NO.86045069
DATED 18/10/07
TIME 11:08 P.M

MOBILE NO.[protected]

airtel recharge coupans — not responding

Dear sir,
mai ek shopkeeper hoon mai airtel company se last 4 saal se apne distributer ke through recharge coupan le raha hoon kabhi koi pareshani nahi hui lekin idher dated 14.06.2006 se pahele maine airtel ke coupans rs. 340 ke pro. vinayak associates ke dwara wapas lie gai yeh kheker ki jin logo ke coupans expire ho rahi ho woh hamare representative ko wapas ker de maine sunil naam ke rep. ko with reciving ke coupans wapas kie expire hone se do mahaine pahaile reciving mere pas rakhi hai phir mai bar bar rep jo coupan dene aata tha poochta raha ki coupans ka kya hua woh baraber talta raha is me usne do saal nikal die phir woh company chorker idea me chala gya mai use baraber poochta raha woh aur popriter ki mile bhagat se talta raha aur kehta raha ki ab to maine company chore de hai vinayak wale adjust ker de ge. jub kaafi din ho gai to ek din mai vinayak ke paas gaya to usne kha ki woh to maine sunil ko de dia mai kuch nahi ker sakta maine kaha mughe nai mila to bola ki mai nahi jaanta bhaut battamijee se baat ki phir maine consumer court ke through notice bheje lekin uska bhi koi aser nahi hua. prop .ka poora pata hai vinayak associates b-68. sec c mahanager lucknow. dusera address Bharti cellular limited. airtel tower 12, laxmibhai marg hazaratganj lucknow 226001.
Consumer court ke through jo notice bheja uska detail neeche dia hai.
aapko is notice ke madhyam se suchit kia jaata hai ki notice milne ke 15 din ke ander aap dono muvaqqil uprokt coupans r. 680/= bhagdaur tatha phone dwara sampark me kherch 1500/- thata 680 per 3.5% ki der se prati din commission r. 23.80 dated[protected] se bhukta ki tithi tak, jo khercha jo banta hai bhuktan kere jiska pura kherch aapko dena hai notice ki kherch adhiwakta phees rs. 1100/- ka bhi bhuktan kere.
sir meri aap se anurodh hai ki aise chor baiman distributor ke khilaf sekt se sekt karvahi ki jai. aur meri Prime ministerji se khena hai ki aise chor company ko turant band kerdena chaie.

Airtel — charging more for my local calls

i am an airtel prepaid customer my mobile no is [protected] one year back i have changed my plan to talkmore plan. as per the talkmore plan local mobiles to be charged rs.0.75/min. but for me they charge me rs0.99/min for two local numbers [protected].[protected].i waited for one year then i started making complints since 08.04.2008. even after i am making several repeated complaints no response from airtel . i request u to make a booking about this complaint. i live in chennai
Thanks

Airtel Recharge — Less Talktime provided.

I have been guided by customer care on 11/5/08 which states following description :-
1.Rs.152/- Recharge Rs-135/-Talk time
2.3 month validity.
But i have get only Rs-45/-Talk time.when i put this matter to Airtel they refuse to take the complaint and stated that :
1.The above scheme are conway by mistake.
2.we are sorry for this.
I don't know what mistake is made by Airtel customer care executive & it is not a matter of Rs - 135/- but certainly the matter of Ethics and loathing the customers.

So in the view of above matter plese arrange to Add my rest balance in my account for avoid this matter are going in consumer court.

Tahnks
A.K.Singh([protected])
Jaipur

Airtel — not get easy recharge of Rs. 100

Dear sir,
I had recharged my prepaid airtel connection [protected] with easy recharge of Rs. 100 dated[protected] at 9.20 a.m. in district Siwan, Bihar.
The dealer recharged my connection from the [protected]. But the recharged amount not come to my connection.I have not receive even a message from airtel. I request you to make enquiry and give my benifits instantly.

Kaushal Kumar

Dear Sir/Madam

This is regarding my prepaid Airtel Recharge Coupon No. :

Airtel Recharge No. : [protected]/[protected]

Dt. 1th July 2007 at 8:30 AM from VISHWAKARMA TELICOM, BUDH NAGAR, INDERPURI NEW DELHI, I purchased above coupon to recharge my Airtel but whem i recharged my paper coupan code i got that plase retry after 30 minutes due to your network problem i filled my code more than 3 times than than my pin no. is blocked when i asked about this to shopkeeper he said try after 24 hours when i tried after 24 hours i got that your 16 digits pin no is wrong but i am sure that my code no is not wrong so please tell what should i do..

Today dt.21st.july, 08 .my ac is from jaipur, cell no. is [protected], to i recarge my ac rs.111.in delhi.but i only get rs.1,
i dont understand what is happend. please short out this urgently.
regards,
vishal sharma
cell no. [protected]

very slow on internat sufring

i recharged my airtel prepaid by using an icici account, the balance got deducted and i recived message that "sorry, your request cannot be processed at this time" ive done done it twice and the problem is repeated again, i thought airtel made us easy to get recharged but we are in trouble some with this nature

In which offer airtel to airtel free is there, please give the information

dear sir i have buy a recharge cupan today and its shows that this cupan is damaged what do i do?

Dear Sir,

By mistak I have scratched my secrate code of recharge coupan. Coupan No. [protected].

Kindly send me the secrate 16 digit if it is possible to recharge my account.

Regards,

HARIOM SHARMA

I am using Airtel (TamilNadu) Sim.Its validity is till 2011Aug 11th.I recharged for Rs.200 on[protected].But I got only Rs.46.51 talk time.I called to the customer care .They said that for Rs.200 there is only Rs.46.51 talk time and balance is for giving me validity for 30 days.I am already having validity till 2011.Then how can they give me validity for 30 days in 2009 and exploit me like this?

Recharge Voucher of Rs.10 — Recharge Voucher of Rs.10 has been selling for Rs. 11

Hi,

I am from Sahakar nagar, pune area

in this area retailers has been sale Recharge Voucher of Rs.10 to Rs. 11. of idea, airtel and every
companys

Rs. 1 extra per voucher . Printed max. price is Rs.10

its lost of customers

Airtel — mobile top up message not received

I have asked for a Rs 100 topup for my mobile phone no [protected] from andhra pradesh circle through ICICI Bank Pune Aundh Branch on 23/9/2009 at around 1245 Hrs.I have not received the topup message nor the topup has taken place.Rs 100 is a valid amount for this channel.The money was deducted from my account.
Payment confirmation number given by the bank is [protected].Please Help.
Sincerely,
J.Vijaykumarsarma.

Dear sir,
I've bought a Rs 60 recharge coupon from nearest shop.but due to it was moist some of it's numbers r
damaged.what should i do?it's seriol no is..[protected]...

plz kindly send me the exact no of the 16 digit...

Regards,

Mamta giri

Dear sir,

I've bought the recharge coupon from the nearest shop but when i am recharge this coupon the PIN number is lost due to scratch. my recharge coupon serial no. is [protected]... the recharge PIN no. start with 36...

plz kindly send me the exact no of the recharge coupon as soon as

my e-mail ID is Rahuld.[protected]@gmail.com

Regards,

DIXIT CHOUHAN

on 21.10.09 night at 7.20 pm i did recharge for rupees 160 i verified about the recharge to the customer care before i did recharge but i didnt get the offer for the 160 rupees recharge. for past ten days i am calling the airtel customer care but they are not responding me properly. they say they filed complaint for this. so please take the required action for this

AIRTEL-RECHARGE — GET LESS TALK TIME THAN ACTUAL

I GET MESSAGE ON 24.11.09 AT 17:48:59- FOR RECHARGE RC20 FULLEST GET FULLEST TALK TIME OF RS 20 ONEASYCHARGE OF RS.20 TODAY. BUT I DID NOT GET REMAINING BALANCE EVEN AFTER EXPIRY 48 HOURS.