[Resolved]  Airtel — Connection problem in mobile office

I am using internet in my mobile through mobile office connection.i am staying in Jamshedpur, Jarkhand state.past 5 days i am not able to use internet because when i connected to internet in my mobile a messege is coming, Connection problem, check setting, if problem persists contact operator for support.i contacted airtel customer care executives.they told me to call 121 and then press 2 to contact in english then press 4 for information regarding value added services and then press 4 for enquiry about GPRS, MOBILE OFFICE, AIRTEL LIVE .I did the same thing and i contacted them they sent settings then i switched of my mobile then switched on my mobile.Again the same problem, same messege.I contacted them nearly 8 times.My mobile was having so many mobile office settings.But no use.Sending messege is useless because they are not responding for messeges.Even they are not able to speak in english they are trying to cut the call only.8 time i received the settings, but no use.They are speaking the same thing like a recorded voice.when i asked them to tell the settings to check the settings manualy nobody knows anything execpt the things they had written in their papers in front of them.They are deducting the amount for internet in correct time.But i am paying the amount Rs.249 per month without using internet.I am working in Tata Motors, my friends are having the same problems.I am using Sonyericsson K660i .So react quickly otherwise you have to face big troubles.
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Aug 14, 2020
Complaint marked as Resolved 
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mobile office — connection error

when i am connecting mobile office n/w to computer it shoes an error "PPP LINK CONTROL PROTOCOL TERMINATED".

Also i will not getting connection to costomer care executive
the error problem is from 25/12/07. please do something...i am helpless..
what a punch yar!!
dear sir I am using internet in my mobile through airtel mobile office connection for the last four month.My subscription was up to 5.08.2008.Again I recharged with Rs 299/-on 6.09.2008 but till date not able to use internet because when i connect to internet in my mobile a messege is coming, Web-connection time out try again later.again web unable to connect to the net work try again later.Several time contacted airtel customer care executives but all went in vain.contacted area manager Airtel and also through him higher tecnicians of air tel but I could not found the soluation.I was harresed like any thing by the executives by extending the time for soluation.they sent settings then i switched of my mobile then switched on my mobile.Again the same problem, same messege.I contacted them nearly 8 times.But no use.Sending messege is useless because they are not responding the messeges.MY Mobile no is [protected] and I am from kbk district of koraput orissa.This people are only cheating.
my mobile is not functioning properly. whenever an outgoing call is made or incoming call received, my voice cannot be heard by the opposite person, whereas his/her voice can be heard by me. this problem is occuring from 6th November 2008 and it is causing me lot of inconvenience and waste of money because each time i make a call, charges are being deducted. please rectify the problem at the earliest.

My mobile number is [protected].(prepaid). The card has been purchased at VASAI ROAD. and my work [place is at mumbai.

Please do the needful and inform me accordingly.
Sir,
I am CSE in your RHD departmen in Maharashtra & Goa circle.
I realise that if wrong recharge of retailer the procedure is
LAP<>WRONG NO.<>Tr. ID NO.<>AMT.send to 59109;
but this procedure if retailer do they nor get reversal from the distributor. Actually you transfer a amt. per week of wrong recharge but distributor A/c.
but distributor not gave them reversal of wrong recharge. The retailers another complaint is we not give a best service about network & we did a balance deduction of without constentant of any VAS service.
Eg. The music on demand & all of cricket packs.
Hope you will get me answer & get the solution_____________!!!
Yours faithfully,
Sagar Kamble.
I am using a nokia 7610 and activated gprs night pack on my airtel. But i am not able to access internet as i get a message: "web: connection timed out". Please help. My mail id is [protected]@gmail.com
Connection problem in mobile office:-

I am using internet in my mobile through Mobile Office connection. I am paying the amount Rs.499 for unlimited using of internet. I am working in LARSEN & TOUBRO Ltd (ECCD); I am using N73 Music Edition-RM-133. My Mobile No is- [protected]. I am staying in Joda, dist. - keonjhar, state- orissa. Past 5 days I am not able to use internet because when I connected to internet in my mobile or my PC through data cable using MO service, there a message is coming- Services: No Gateway Reply, if problem persists contact operator for support. I contacted airtel customer care executives of GPRS helpdesk to 12180 or 121(followed by service instructions to the customer care executive’s officer). They told me to enquiry about GPRS, MOBILE OFFICE, AIRTEL LIVE .I did the same thing and I contacted them they sent settings then I switched of my mobile then switched on my mobile. Again the same problem, same message’s contacted them nearly 10 times. My mobile was having so many mobile office settings. But when I am trying to be connecting with my PC there was shown only GOOGLE homepage and further I am not able to access the internet. So it is useless. Sending message is useless because they are not responding for messages. I have received the settings, but no use. They are speaking the same thing like a recorded voice. When I asked them to tell the settings to check the settings manually nobody knows anything except the things they had written in their papers in front of them. They are deducting the amount for internet in correct time. .So reacts quickly otherwise you have to face big troubles.
dear sir,
i am a retailer and my no [protected] but icant use all facultiy on this card
plz active FSIM service on this number and register and authorise tht number
i m retailer . my distributer offer me i give u 10% discoun on easy lapu . i think its profit for me . i say ok i want then he gives me 50000 blance . ( distrebuter name is tanver) . 2nd day .my easy lapu svaped and conver it main distributer 2 our name . ( main distributer name is sanjay agrawal ) what happen i dont know . then i go 2 main distributer i say her whats going on say me . then he says by mistake his 50000 balance goes to a tanver .
i say its ur mistake its not my mistake u say tanver why u svept or block my lapu. then he say tune kyu chore ka liya koi 10% se milta hai . main use kha tu mistek ko chori ka name mat de. i m costomer mera hak banta hai bhov karne ka main 10% se lu ya 20% se its not ur look-out . then he say me jaa tujse jo hota hai tu karle . then i called vishvnath eeare on nagpur his no. is ([protected]) i say disributer sab mele lag rahi hai . what can i do . he says i called u after 10 min. i say ok . than i called her after 1hr . he say aap ne chori ka liya hai tanver ko bolo muje mat bolo . main kaha maine tanvir ko paise nahe campany ko paise dea hai tanver is ur emplloy . he say me i cant help me . tujse jo hota hai who tu karle . i think sab mele huwe hai what can i do i dont know .plz help me... 50000 is more for me my no is [protected]
sir plz my lapo no [protected] total bals~date[protected] to[protected]
Sir, my broadband connection is not functioning since 18th November 2009. My number is 42085275 at chennai, royapetta, No.19, SPS Street. Request you to do the needful at the earliest. The land line provided with the broadband is also not functioning. Thanks, Guruprasad
My prepaid Connection [protected] not woking . I already contact customer care and airtel rellattion ship center but they have no replay.Can you help me to continue the connection
My prepaid Connection [protected] is not woking . I already contact customer care and airtel rellattion ship center but they have no replay.Can you help me to continue the connection
ACT RBAL & FSIM
i am the retailer of your recharge from tirunelveli, tamilnadu. here no proper service from the distributer continiously he is not supporting to rechrge the easy sim balance.basicly he is not intresting to work. when before the festival day season he is maximum his mobile is switchedoff. he was not intimating at any point of time even he is not recharging after 8pm. and if we go to office to recharging purpose result comes, we cant do any thing the our executive mobile is not reachable. he can only to recharge of your sim.its continue very long days.so kindly taken action,
dear sir. i am a retailer from cheyyar, thiruvannamalai district, tamilnadu. we are having a problem for last 2 years that recharge and top up coupons expired date was returned by distributor and we complaint to our area tm. till they not refund our money. in our town there are so many retailers face the same problem. i think you will take immediat action and refund our money.
thank you verymuch.
your friendly,
b.s.aravinthan.
retailer.
[protected]

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