[Resolved] Airtel Digital TV — dth booked through vriti infocom/irresposible people
My name is sathya prasad k.s. I had booked a airtel dth through vriti infocom ltd. I never new about this company earlier. I had shown interest in one of the websites for airtel dth. A person called me on my mobile from vriti infocom ltd and asked me about my entry inthe internet. Then he was with me on line till I transfered the money from my internet bank account. In the mean time he assured me of Airtel connection within 48 hrs. I also asked him about the local people not happy about the delay in airtel dth services. He explained it is because of the less commission given by airtel to the dth dealers. Anyway the dth was booked and it is the 4th day and I am still waiting for the dth. I was forced to call vriti number ( which is a long distance call to me) several times.Today in the morning one mR. tHOUFEEQ ATTENDED THE CALL AND REGRETTED MY SECRET ACTIVATION NUMBER IS SENT THROUGH SOME CURRIER SERVICE, WHICH DOES NOT HAVE SERVICE IN MY AREA!!! AND HE ALSO SAID THAT THE CURRIER WILL BE BACK IN THE EVENING AND HE WILL CALL ME BACK. so far nothing has happened. Most of the times my call is not attended. Today I was astonished to see several comlaints about the services provided by the same organization. I feel such irresponsible companies should never be given an opportunity to TROUBLE PEOPLE. IF THEY FAIL TO KEEP UP THEIR WORDS IT IS BETTER THEY QUIT AND MAKE WAY TO PEOPLE WHO DO WHAT THEY SAY.
SATHYA PRASAD K.S.
Was this information helpful?
Aug 14, 2020Complaint marked as Resolved