[Resolved]  Airtel Digital TV — No signal

AIRTEL DIGITAL TV — customer care not solve problem

mene[protected] ko 1800/- dekar economy 4 month ke liye AIRTEL DIGITAL TV kharida jo[protected] ko band ho gaya .mene deler & castmercare ko phone bhi kiya lekin koi sunwai nahi ho rahi hai .mer hisab se airtel digital tv india ka sabse poor servise provider hai.
ID-[protected]
NAME-INDRA DAN
PARCHE[protected]
PLAN 1800-ECO 4 MONTH
MO.-[protected]

ST-2000 — ANC NOT ATTENDED IN TIME

AMC WAS GIVEN TO EUREKA FORBES VIDE CONTRACT RECPT NO[protected] FROM 28/09/2008 TO27/09/2011 BUT NO TIMELY RESPONSE THAT IS SERVICE SHOULD BE-03/09-09/09-03/10-09/10-03/11-09/11 BUT THEY PUT SERVICE ON 16/02/10 THAT IS 09/09 SERVICE THEY PUT ON 16/02/10.THIS IS A VITAL PART OF HUMAN HEALTH AND LIFE AND SUCH A MANNER THEY ARE NEGLECTING.
ACTION SHOULD BE TAKEN AGAINST

AirTel — NO SIGNALS

I am AIRTEL customer, my Mobile no is [protected]

for the one month there is no proper signals are receiving on my mobile.

As i have already rectified with my cell. the instument is working properly.

I request you to kindly look into the tower. do the need ful.

I have 2 connections both are having same problems.

with regards

yours
ksrajagopal
[protected]
[protected]

Dish TV India — Dish TV not working despite good signal quality and strength

I paid 1 year subscription for Dish TV platinum in June 2010. I had been away from home for 45days. On returning I found that my dish TV is not giving any channels though the strength and quality of signal is good.

Dr Shahnawaz Khan
VC no.[protected]
my e-mail ID: [protected]@yahoo.com

Airtel — No signal and picture is view

R/Sir,
I have airtel dth set box .presently this set box is not working.
no picture, no any message I call c.care who said i unable to register complain to know any message from your t.v.
i have no idea so u r requested to please arrange the any engineer to solve the my problem.
my ID No is :[protected]
My add:- House No. 816, Sector-31, Gurgaon (HR)
Mob:- [protected]

mobile 8 — screen blank no digital

i purchages mobilr icon G8 from your chandrapur center. on 18=10=2010 and after 5days its screen become white and there is no degital figure are information it is pur whiterest all function is working but no number on scren.
i informend you care cente by my other mobile but no action and no reference no, given it was on 30th october2010.
i wast you cervic center address to get htid mobile repair..

Dear Rakesh,

Once should act very fast, i purchased a digital TV On Nov 05, 2010 through on-line. Airtel executive given me assurance to install within 24 hours, Till date, i didn't recieve any information from your side.

Transection id: 11661933

`Alreday tried many time in customer care no response at all.

If you really a concern, please act very fast

Airtel DTH — No Signal in STB from 12.11.11 and not attending complaints lodged with customer care

My DTH service is stalled since 12.11.10 due to "no signal in STB". I lodged a complaint on the toll free customer care no. [protected] of airtel on 13.11.10. Nothing happend. The local Nos. given to me are also switched off. ([protected])

AIRTEL DIGITAL TV — dish tv not installed since 3 months

since september airtel digital tv not installed. relocation slot was booked on 22 september 2010.
most worst service. After putting complaint in the forum Mr rakesh from airtel presence promissed me that the problem regarding installation will be solve within 48 hrs.
he is also frod. FROD COMPANY'S FROD EMPLOYES.

from
souvik roychoudhury (RP.)
[protected]
[protected]@gmail.com

Airtel DTH — signal not clear

i have a airtel dth connection. my ID is [protected]. most of the time there is no clarity on pictures due to bad signal.

you are requested to rectify the complaint at the earliest pls. otherwise you are requested to disconnect my connection.

anil kumar
[protected]

Airtel — digital tv cutting the money

Dear Sir,

I have taken Airtel digital t.v connection on last one & half years each and every time while recharging time they decresing the date atlist for two days.i had done recharge last month but they asked this time double the amount they keep saying i had not paid from last two months and if i dont recharge within time limit my connection will cut.my register mbl no is [protected].my id no [protected].
hope to get some kind of helf from you.

Thanks & regards
Tanmoy chatterjee

AIRTEL DIGITAL TV — not to solve complain since last 10 days

Dear Sir,


I have airtel digital TV since last 1 year.But from last 10 days my digital TV has some problem thats why it is closed complitly.I have complaint at AIRTEL DIGITAL TV three or four times but my problem is not solved yet.My complain no is 5991594 and 6006905.
My digital tv ID NO. is [protected] by name of Girishbhai B Patel.
My e-mail Id is [protected]@yahoo.com

Plz help me to solve my problem as early as possible.my contact no is (1) [protected]
(2) [protected]

Do not join Wirkle Technologies situated in Gurgaon, Haryana. It is run by 3 fraud people who have malicious intention to corrupt the future of young people. They will take you as trainee and will change you for the offer letter and will tell that you have stolen company's property like laptop and mobile devices. They do not give the salary promised and then make excuses by saying that customer is not happy so why should company pay.

BEWARE!!! AND TELL YOUR FRIENDS ABOUT IT

AirTel — no signals

today 19.03.2011 in the morning when i opened tv there were no signal from Airtel digital tv.
I comlained to customer care (mr. arihan jain) at Airtel digital and he asked me to restart tv after switching off and removing the plugs from main i did so but no response and the screen showed that no signal being provided by the service provider . Mr. jain immediately said that complaint is being forwarded to service centre and engineer will charge Rs.100/- . This was told before mr. jain could check at his end about the relay of signals or recharge or any other thing at their end. Mr. Jain put forward my complaint to another his colleague stating that she was supervisor, but she repeated the same story. they were asked to give me the number of higher up in this regard but they did not respond.

Please see that I am the sufferer since I am not able to utilize the service since morning and not sure when this will be set right and also have to pay Rs,100/- which is unjustified and uncalled for .

Through this column i would bring to the kind notice of management to look into this problem of customers.

thanking you,

sincerely yours
ramesh
consumer no. 3003 824 362
mobile no . [protected]

ps. when i told the customer care that if this kind of service is provided i am afraid i would get the 'Airtel . connection disconnected, he said ok

Airtel Digital TV set top box connection — Airtel Digital TV is Hopeless and so is their customer service

My customer ID is : [protected]

I have called airtel toll free call centre number more than 50 times since yesterday and unfortunately have got the opportunity to speak to the call centre executive only 5 times as most of the times the call gets disconnected after waiting for more than 10 mins…But since I am stuck up with airtel digital TV connection I am left with no option but to try again…

My problem:

The cable connection has blacked out since yesterday morning...Had I been using any cable operatoir service then he would have been at my doorstep in 30 mins max....

My futile attempts:

Customer request number generated : 6352332 on 27th March stating service personel will attend to it by 4.15 p.m and still none
Customer request number generated : 6376773 stating the service personnel will attend to it by 3.30 p.m and still none have attended to the same

I just spoke to someone in your service team @ call centre, Gurpreet (Identified as Senior supervisor) wjho assured me that by 7 p.m the same would be sorted at any cost....

Its 7.40 p.m and none from Airtel digital dept have either contacted me over phone or visited my residence...Would sincerely suggest that non to get a airtel connection as its a harrasment of top order wherein you pay the money and they gobble it up comfortably...On top of it I have got 3 phone calls form their automated no,s advising me to recharge as my expiry date is due in next 3 days time....

Regards
Sushanth
email ID : sushanth.[protected]@icicisecurities.com



I am keeping my fingers crossed and waiting to see whether the same happens or not….



Admist all these chaos I get reminders from your automated telecallling set up reminding me to recharge my account as the expiry date is approaching soon.



I don’t understand how & why should I recharge and instead dump your digital TV and instead try out Tata SKY or DISH TV or sun direct for a change.

Airtel Digital — Complaint not being attended

It was a big mistake in removing the local channel service and installing airtel digital in the very first place.The service provided by them is pathetic.The set top box provided by the company is not working properly and i m unable to view any channels since last 6 days.In spite of calling them for around 10 time the company engineer comes after 4 days and that too without the set top box..I have been given a new complaint no. every time i call them.The executive attending the call says its a very small issue.I dont understand when the service providers consider the complaints to be small issues,how the problems will be solved?
My customer Id with Airtel Digital is [protected]
My last complaint registration no is 6520554 for "Delay in Resolution" dated 1/4/2011
My first complint registration no is6397787 for 'Video Problem"
All the complaints are still un attended.

I, S.CHANDRASEKARAN, took DTH connection on 29th march 2011 and my customer id is [protected].

it was my foolishness that assumed that AIRTEL DTH will have good service.
since from sunday myself is giving so many compliants in customer service and local number sugested by the DTH serive ([protected] and [protected]). if they are not interested to attend the service call, why all these number, for promoting their products ?? The management should understand one thing only sales person will not bring the business now-a-days, service is the main tool. if the service is poor, it like suicide.

The managment should concentrate on service to maintain their good name with cutomers, Really i thought to have AIRTEL Brondband for home, but if the service is like this, will I think for that????

Chandrasekarn
Chennai.

Airtel DTH — Airtel DTH not Installed properly

Airtel DTH Customer ID : [protected]

Installation Engineer didn't installed DTH properly yesterday and after been calling no. of times - no response..

I am puzzled what to do and where to complaint...

Sangeeta
sangeeta.[protected]@gmail.com
[protected]

Thanks its been resolved...

AIRTEL DIGITAL TV — not getting good signals

i have Airtel degital tv connection, from few days i am not geting good signals, i have done complaint for five times but not geting any responce