[Resolved]  Airtel Network Problem — NETWORK

AirTel — NETWORK PROBLEMS

I COMPLAIN SO MAY TIMES TO CUSTOMER SERVICE FOR
NOT GETTING NETWORK AT ANY TIME. AFTER SO MANY COMPLAINTS I AM NOT GETTING GOOD RESULTS SO I STOPPED
THIS SERVICE. AFTERWARDS AIRTEL STOPPED MY OUTGOINGS
FROM LAST 4 WEEKS. FROM LAST 1 WEEK THEY STOPPED MY
INCOMING ALSO.

YOU ARE REQUESTED TO PLEASE GIVE MY DEPOSIT rs.500/-
BACK

CALL ME ON : (m)[protected] /[protected]
OR
[protected]

airtel network — networkproblem

i'm having a problem with airtel's network.i was complaining since 1 year.ur response for my complaint was poor.we some times have 0 signal here in vivekanandanagar, kukatpally. please solve this network problem as early as possible.my contact number is [protected].

I have been having innumerble instances with Airtel Network:

1) Calls get dropped quite often though both parties "confirm" good network signal.

2) Either party is not able to hear the other though both parties "confirm" good network signal.

3) A single call that usually can be completed in say "1 minute" now most of the times take 5 to 6 calls, all because of this frustrating Airtel Network issues which keeps dropping calls midway. This in effect has a negative side to it, as we end up being charged for the 5 - 6 calls instead of 1 call.

4) Static on calls - instances have been quite frequent.

5) Most of the Airtel Customer Service Agents (121) though polite, are not aware of issues, and also are not adequately trained to address issues.

6) The common "excuse" that is provided on a call to Airtel Customer Service Agents 121 is that their Applications are down.

7) It is very hard to get a Supervisor or a Manager on line to speak to. The common excuse that is provided is that they are not available in that shift?

8) When I make a call to any number, somtimes I keep hearing a Ring Tone and the call never gets picked up, but the other party reports picking up the call but unable to hear anything on the other side, and we invariably end up getting billed for these calls too.

9) There are many instances of cross connections midway during a call, and we have to end up disconnecting the call and make another call again.

10) There is no Support Number that we as a Customer can call to have these "Network Issues" addressed. There should be a number for Customers to call the Network/Technical Team.

11) The list goes on & on, and the only relief (if we can call it that), is that if we as a Customer are aware of our rights and dispute these "invalid" changes, Airtel ends up "providing" discounts and free talk time. But the point is, we ask & subscribe for a Service, expecting good Service as well as Good Customer Satisfaction, but all we get is a run around time and time again.

12) The excuse they have given me many a time is that my Mobile must be fauly and suggested I try the connection with a new one, though I did tell the Agents that the issue is not with the Hand Set, but with Airtel Network, as has been proved time and time aagain by various other Customers who are with AirTel. I did change my Handset to a new model, and I am still facing the same issue, I even changed my Number and then my SIM, but to no effect.

13) Airtel understands that they have a Network Issue (what they call a Global issue), and it has been 5 or so months now, and the issue still remains. How long we as Customers can "bear/tolerate" this kind oa pathetic service.

14) Airtel also has an issue os Activating certain sercices without Authorization, and sending an SMS stating that I will be chanrged so & so amount for the Serivce. I invariable end up calling 121 and disputing these.

Thank you
A very Frustrated Customer, who may one day quit AirTel and prefer a Land Line, or go with some other provider.

P.S: Is Mittal saab aware of what is happening with the AirTel Company which is very much a part of the Bharti network, a network that he built from scratch, taking to the company to new heights and Global recognition and appreciation as a Leading Telecom provider?

AirTel — Network problem

Dear Sir,

I am the customer of AIRTEL (my no. is[protected]. I am based at Bhopal (M.P.Nagar, Zone-II). Since last 2 months I am facing problem with their network in my office. And b'cos of this my land line bill and mobile bill has increased by Rs. 200.00 and Rs.150.00 respectively (as my outgoing calls has increased). I have been complaining to Airtel since last 2 months but no action has been taken by them.

Hence I request u to do the needful regarding this issue.

Regards.

Deepak Jian

very bad network in maroda tank bhilai 490006 durg chhatisghar (land mark newai police thana

very bad network in maroda tank bhilai 490006 durg chhatisghar (land mark newai police thana) something doo

I am the customer of AIRTEL (my no. is [protected]). I am based at Gurgoun (H.R.).Today I am facing problem with their network in any area gurgoun. And b'cos of this no any call attend & no any call doing. respectively.so please give proper feed back on urgent basis.matter is most critical.

Hence I request u to do the needful regarding this issue.

Regards
mohd akib

I live near big bazaar, sinhgad road, Pune. & i'm fade up of this service of Airtel India. I cannot talk on my cell even for atleast a minute, it has to disconnect several times till the time i complete my chat. Being near big bazaar this is the problem so wat about others...I too have a relationship centre of airtel infront of my house but no proper response is given by them as well...

I HAVE BEEN USING AIRTEL FOR THE PAST 5 YEARS AND FOR THE LAST 3 YEARS I DON GET A PROPER SIGNAL IN MY HOME AND I DON EVEN HAVE ENOUGH SIGNALS TO MAKE A CALL OR SEND SMS. ALL THE COMPLAINTS TO THE CUSTOMER CARE HAS FALLEN INTO DEAF MANS EARS. OTHER GSM
PROVIDERS ARE WORKING FINE . BULL WITH AIRTEL

AirTel — Network Problem in Airtel

I am staying in Shastri Nagar in Pune.I and my husband both are facing severe mobile network problem at our home.We both are using Airtel.
We are facing this issue from last 3 months and raised complaints in the Airtel 2 and half months back.
But every time we call Airtel Customer care they say that we are transfeering your issue to the Network team.
Finally we talked to their escalation officers as well.From the time we made the complaint till today we get the response that the problem will be resolved in 15 days.But till now its not been resolved.
We are totally frustated as we are unable to make any calls from our mobiles.Everyday we are making atleast 3-4 calls to their customer care and they respond properly.
The Service request number provided by Airtel to us is: 31819191.

AirTel — Network Problem

Dear Sir,
I have complaints so many times to airtel customer care, But they r not taking any action against this.Network is not available at my home.Plz take some against this. Regards , Gaurav Bansal. My mobile no is : [protected].

AirTel — network problem

Dear Sir,

My mobile no is [protected]. I have already raised a compliment regarding the net work problem.

I am staying at 6-1-172/22 Venkatashwra nagar, Chilkalguda, Secunderabad 500061 Andhra Pradesh.

My cell donst get any net work signals. All calls i get message IN ALERTS MISSING CALL.

As it is already 4 months passed when i hve register a complients, there is no response from your end.

Very worst services, I will definately change to other net work. and also ask my well wishers and friends follow the same.

This not way to treat a customer.

ksrajagopal
[protected]

AirTel — network problem

sir,
i am a airtel prepaid user.there is no network signal inside my home.so i cannot get even urgent calls.
i humbly request you to solve this early as far as possible.
my no:[protected]

I am not happy with airtel network.

Airtel — IN SENSITIVE AND HARD OF HEARING

I am surprised and shocked to know that some one on my behalf asked to disconnect my home landline and were in i am the only one who uses this phone and it seems the customer service is sleeping due to may be over load and goo[censored]p and make customers like me in a hastle. I hope airtel gets a good sense soon and revives my line which is fully paid up to date....sanjay kapoor cell no[protected]

U R RIGHT DEAR . I HAVE AN AIRTEL GURGAON NUMBER N LIVING IN A MOST IMPORTANT AREA OG GURGAON CITY ; CYBER CITY DLF PH 2, AND INSPITE OF SEVERAL COMPLAINTS OF NETWORK PROBLEMS N CALL DROPS, THERE IS NO RESPONSE FROM AIRTEL .
NOW PEOPLE HAVE STARTED SUGGESTING ME VODAPHONE N RELIANCE .
YAR MY BUISNESS IS SUFFERING A LOT DUE TO THIS .

My mobile number is [protected].Very frequently, i am not getting network connection.Already complaint has been registered in Customer care unit.Still it is not resolved.

AIRTEL SIGNAL PROBLEM
Respected Sir,

In Tenali, Guntur District, Andhra Pradesh, Airtel Signal Problem is very high. Every day we came out of the house and talking in Mobile Phone. Airtel Signal is very low in Area of Varma Vari Street, Muttim Setty Palem, Tenali, Ward Numbers 15 and 16. So help for Airtel Good Signal.

Thanking you sir,
Srikanth.K

Sir,

I am a user of Airtel, when i am trying to call to any where then i am getting no network in my room.

As my number is of Delhi ncr (dayal nagar, faridabad) Delhi. Then i consult with one of my friend for airtel network then he told me don't use airtel sim, use Vodafone or Reliance sim because they are giving full network here.Then i shocked to hear this.

Can any body solve my problem for network .

vineet
[protected]

I am airtel prepaid user
Airtel internet frequency is so poor per sec 0 either 5 kbps more than 11 kbps .airtel such as junk network tell me what can i do.
Thank you