Airtel — No indoor mobile signals

 
16 Reviews
Hyderabad, Andhra Pradesh, India
 pinesh_singal
This is for my Corporate Postpaid Mobile Connection Numbers [protected] and [protected] in Hyderabad (Andhra Pradesh).
I am not getting signal coverage at my indoor address since last 2 years.
I made 100′s of complaints via emails, phone, ARC, etc. but all in vain. All SRs are closed forcefully saying duplicate SR, customer not contactable, partial coverage. All reasons are fake, as Airtel never contacted me for this issue, even after raising so many SRs.
At time of giving connection Airtel promises robust network and coverage, which is actually never available practically.
If you give partial coverage then why not you charge me for that partial rent on my postpaid nos.
I get call drops immediately and get charged for them too.
I am mentally harassed and frustrated using your connection due to no signals.
I have to wait for 1 hour to get signal in my mobile at a small place in my home where 1 point of signal comes, and that too gets dropped off after few seconds/minutes.
I was told that Airtel is installing a tower in my area. On asking for new tower details, they never provide, because actually it never exists.
Kindly resolve my issue in another 1 week or provide me signal booster, which I requested 100 times but never got it.
If this issue is not resolved immediately then I shall send this message on all your marketing agents like FB, twitter, linkedin, etc and yahoo group where 10,000 employees of my company are members. Anyhow 30% of my employees have already left your connection due to poor signals.
Even your Nodal officers and Appellate authorities are not serious to reply my emails/calls to them. Take this issue very seriously.
Complaint comments  15 Comments     Updated: Share0Tweet0

Comments

Airtel Mobile — no coverage

I am using Airtel mobile -3 connections including a Blackberry.
I shifted my residence from Mylapore -Chennai to Perungudi in Chennai.The place i have shifted is bang in the midst of IT corridor and is is close to Tidal Park.
In the last four months i have made atlest 30 comlains to Airtel about poor coverage and the consequent losses i have suffered in my profession.
Each time some body will take the complaint and confirm that the fault will be addressed quickly.
But nothing has happened so far.
So i have deactivated my Blackberry and is in the process of shifting lockstock barrel to another service provider.
I am a very senior corporate citizen and i am holding board positions in many reputed cos .
I was a director in The Times Of India group for many years and now wonder whether its too premature to reward persons like Sunil Mittal as the Best businessman of the year even as the co run by him has not demonstrated sustainable Excellence.
But this is only expected in a country like in India where even trivial achievements are glorified.
By the way is there a quick mechanism to sue Aitet and the Board of Directors for the suffering they have perptrated on customers like me
Regards,
tvk
[protected]/[protected]
This is from Karnataka Circle Airtel Mobile Service. I am Mahesh. From Mangalore Suliia Taluk. i have Airtel number. last week new airtel mobile tower Charged [in BALPA]. but i cann't get signal now.so that number dead waste & also dead invest . Please give more coverage or turn antennas to cover more are and also i request please cover KAMILA village also.
AIRTEL doesn't have proper coverage in my area Manapakkam and even in my office located in ASCENDAS IT Park. Even after launching compliants there is no action from AIRTEL.

IF we delay the payment for single day they will followup for N times for complaints they never do the followup. Also they will one bill plan during enquiry and when the bill comes it will be totally different.

They are the cheating customers with charging more money and not giving the required coverage.

signal — no covarage

hellow sir iam raja from vettukadu namakkal(D.T) in our village nearly above 200 airtel customers are in our village all are having the signal problem so please take immeadite action and provid seprate tower for village as soons possible
about signal in our village vettukadu namakkal (D.T)
about signal in vettukadu namakkal.
hello sir i am Anand from udumalpet (D.T) in our village nearly above 200 airtel customers are in our village all are having the signal problem so please take immeadite action and provid seprate tower for village as soons possible

Airtel Mobile Services — no signals at my home

since last 8to 10 months i am not getting signal at my residence I had already comp.many times but no body turned up to me and they are raising bill regularly If i am not getting the service properly why should I pay.
Kindly do the needful
NO AIRTEL SIGNAL IN MY HOUSE...WHAT I DO FOR IT...PLEASE SOLVE THEM

Airtel — weak indoor signals

I have been experiencing a lot of signal problems in my flat. The indoor coverage is very poor. The other networks like reliance, vodafone work fine. Have been complaining for the last six months .The address is flat F-103, Renaissance Exotica, Yehalanka Hobli, Bangalore North Taluk Bangalore
Namaste Mr. Singal,

Further to our discussion dated 15 May 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

We assure you that we are committed to resolving the issue to your satisfaction.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
Airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Namaste Mr. Singal,

We would like to inform you that your concern listed 15 May 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Friends, never opt for Airtel connection as their services are worst than any other mobile connection provider in India. They don't have adequate towers, signals are always too weak wherever you go in India. Also their Customer care team is so stupid and , even 5th pass student knows more than them. Airtel just concentrates on increasing revenue and Customer base, but ignores that they don't have sufficient mobile towers to handle that many Customers.
Airtel is not doing any solution and just showing that they care for you. Infact i will rate then -100 (negative 100) out of 100.
You Airtel, stop making Customers fool by your 3G and now this 4G. Why don't u atleast make your 2G network stronger instead of wasting money in 3G and 4G?
Now my only aim is to reduce Customer base of Airtel, which I have already done for 1000 connections in Hyderabad.
You give me 2 years of pain, now I will give you lifetime pain till you run your business in Hyderabad.
Mobile No : Kolkata - [protected]

I am using this no for about 12-15 years. I am using this as my Official Contact No., But now I am not getting AIRTEL SIGNAL at the understated local office address.

Please solve my problem as earliest.

My local office address is...
Prantika Appts, Flat- GCA, 22 Narayantala Road West, Baguiati,
Kolkata - 700059, India
Landmark : Baguiati, Chaulpatty, shakhari shop lane

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    Airtel - No indoor mobile signals