[Resolved]  Airtel — Non receipt of cheque and conveying wrong information about refund

Bharti Telecom Services / Airtel Postpaid Connection — Telecom provider not refunding deposit

had a Airtel Post paid mobile service for about 5 years. Because of poor network connectivity I stopped using the services from airtel. Now they are not refunding the deposit which was paid for STD/ISD calling service. I have even given them the copy of the receipt I have for the same.

They promised to pay within 45 days, however it has been 4 over months.

AirTel — non refund of cheque

my cheque of RS850 HAS NOT BEEN refunded (REC NO 63036)by airtel since long against which i have done payment on 21-01-08.i have not recived my payment till now and i have done no. of complaints in this regads and some of the REF NO ARE 4551258, 4820642, ON 12MAR AND 19MAR respectevly. I WANT MY MONEY BACK WITH INTEREST FOR THIS UNDUE DELAY.

i had migrated my pre-paid sim to post paid...they told it will be activated ..but it has not yet ...i am tired of calling customer care ..they told it will be activated in 24 hrs.but 20 days are over ...

AirTel — Refund on Wrong Info Provided

Sir /Madam,
I have been a customer from 2008, There was a problem with my GPRS Connectivity
i lost 80 rs from my mobile a/c by four times. I rang up Airtel Customer Care One of their executive told me that there was a hacker Often using my Mobile A/c without my knowledge with Hacking my A/c.and they said pls stop Connecting Illegal site immediately and Format your Mobile and Memory card due to virus Affect. Then i formatted my Mobile and Memory Card with cost of 200 rs .
Then i rang up Airtel Customer Care and said i finished my Format the the Supervisor told me that there was a small info sharing on Customer executive so we ill Refund my Money from 2.55 pm by today, and they said that no need to format your mobile ...even i told about the Format Charges, But they never refund the amount of 200 Rupees.
Now i lost my 200 rs,
I would like to make complaints on Airtel.
and Tell me the Procedure for Making complaints
Thanking you Sir/Madam

Bharti Airtel — Wrong Information.

Dear sir,
Myself Ankush Arora, and i am using Airtel mobile phone no.[protected]. Airtel had giving us wrong information about the services. I had received a call from customer care regarding bill plan. And i wants to change my bill plan but they told me to call at 121 to change the plan. And they strickly told me your bill plan can be changed by today any time. But customer cares are saying that cannot be changed. They billed me on the same rent. they told me that will be changed on billing cycle. So the thing is they giving us wrong information for archive their target, but in between the end user has panalized.

Regards Ankush Arora

Bharti Airtel Ltd. — NON RECEIPT OF REFUND DEPOSIT AMOUNT FROM BHARTI AIRTEL

RE: NON RECEIPT OF REFUND DEPOSIT AMOUNT FROM BHARATI AIRTEL

D/Sir, Madam,

I have discontinued services of Postpaid connection and switched to Prepaid connection. I have cleared all dues towards postpaid bill. After all completing formalities when I submitted claim regarding refund of Deposit amount they are not entertained to refund me deposit amount despite all documents along with Deposit Receipt given to them also I forwarded all related documents to NODAL OFFICER, MUMBAI but he is also not giving proper feedback. Since once month I have been told that your case is forwarded to the concerned people.

This is once case and how many cases are pending with them that they are accumulated blood money of the customers and deliberately they are not ready to pay.

This should be enquired thoroughly and ask them to Refund money immly to whom whose refund money are pending with them not for me but all people living in INDIA.

I humbly request you to please look into the matter and instruct BHARATI AIRTEL to refund me deposit amount with interest at the earliest.

Thanks & regards,
BORSE UTTAM GAVNAJI
N-11, C-4/13/5 Gajanan Nagar
Hudco, Aurangabad - 431 003 (M.S.)
Mobile: +91 [protected], [protected]
Email: [protected]@hotmail.com

AirTel — non receipt of refund of deposit

Sir,
We had taken airtel postpaid connection initialy and then converted to prepaid on 29 september 2008.but we have not yet received deposit refund of postpaid connection.

AirTel — NON RECEIPT OF REFUND

NON RECIEPT OF REFUND DUE AGT MOBILE No. [protected]


PL BE INFORMED THAT I HAD GOT CHNAGED MY POSTPAID PLAN TO PREPAID ON[protected] AND PAID Rs.1155/- ON THE SAME DAY ON PROVISIONAL BASIS . AFTER THAT I RECEIVED MY FINAL BILL No[protected] DATED 07/01/2010 FOR Rs.481/24 ,SHOWING THE REFUND DUE TO ME OF Rs.673/76. THE REFUND DUE TO ME HAS NOT BEEN REFUNDED TO ME TILL DATE.


REQUEST TO PL LOOK INTO THE MATTER AND ARRANGE FOR THE REFUND OF Rs.673/76 AT THE EARLIST.

THANKS.
SURENDER KUMAR GUPTA
MOB No. [protected]

fraud e- mail to me as : -


REF: "VIDEOCON" DIRECT RECRUITMENT OFFER.

Your Resume has been selected for our new plant. The Company selected 62
candidates list for IT, Administration, Production, marketing and general
service
Departments, It is our pleasure to inform you that your Resume was
selected as
one of the 62 candidates shortlisted for the interview. The Company
VIDEOCON is a
brand name in Electronics manufacturing business in India, The Company
is
recruiting the candidates for our new plants in Delhi, Bangalore, Pune
and mumbai.

Your interview will be held at The Company Corporate office in New Delhi
on 11th of
Dec. 2010 at 11.30 AM, You will be pleased to know that the 62
candidates
selected will be given appointment, Meaning that your Application can
progress to
final stage. You will have come to the Company corporate office in New
Delhi. Your
offer letter with Air Ticket will be sent to you by courier before date
of interview. The
Company can offer you a salary with benefits frm 42, 000/- to 2, 00,
000/- P.M. +
(HRA + D.A + Conveyance and other Company benefits. The designation and
Job
Location will be fixed by Company HRD at the time of final process. You
have to
come with photo-copies of all required documents.

REQUIRED DOCUMENTS BY THE COMPANY HRD.
=====================================

1) Photo-copies of Qualification Documents.
2) Photo-copies of Experience Certificates (If any)
3) Photo-copies of Address Proof
4) Two Passport Size Photograph.

You have to deposit the (Cash) as an initial amount in favor of Company
HRD.
Department. for Rs. 10, 500/- ( Ten thousand five hundred rupees )
through any
[STATE BANK OF INDIA] Branch from your Home City to Company Senior HRD.
Account NO, which will be sent to you upon your response. This is a
refundable
interview security. Your offer letter with Air tickets will be sent to
your Home Address
by courier after receiving the confirmation of interview security
deposited in STATE
BANK OF INDIA. This Company will pay all the expenditure to you at the
time of
face-to-face meeting with you. The Job profile, salary offer, and date
-time of
interview will be mentioned in your offer letter. Your offer letter will
dispatch very
shortly after receiving your confirmation of cash deposited in STATE
BANK OF INDIA.

We wish you the best of luck for the subsequent and remaining stage.
The last
date of security deposited in bank 7th of Dec. 2010. You will have to
give the
information after deposit of the security amount in bank to the Company
HRD -
direct recruitment via email. Your Letter with supporting document will
be
dispatched same time by courier to your postal address after receipt of
security
deposit confirmation in bank. The interview process and arrangement
expenditure
will be paid by VIDEOCON. Lodging, traveling and local conveyance actual
will be
paid by VIDEOCON as per bills. The candidate has to deposit the initial
refundable
security as mentioned by HRD.

NB:You are advice to reconfirm your mailing address and phone number in
your
reply. However, 10, 000/- ( Ten thousand rupees ) will be the refundable
amount,
as 500 rupees will be deducted as bank charges for fund deposit.
However, if you
are been selected or not, still the amount will be refunded to you, as
the amount is
just to prove that you will be coming for the interview in order for us
not to run at
lost after sending you the air ticket and you don't show up on the day
of interview.

Wishing you the best of luck

Regards
Dr. Sanjit Kumar - (Executive - HRD)
Videocon Electronics India Ltd.
H.O. - 174, Videocon House,
G.K. Part ?1, Greater Kailash.



plz take a legal step again them

Bharti Airtel Limited — SENDING WRONG INFORMATION

Dear Sir / Madam,
This is to bring your attention that the Airtel, owned by Bharti Airtel Limited sent an sms to my mobile stating that my usage has gone beyond the limit of INR 2292.00. When I called the custome care they said it was a mistake and by default the same message has gone to thousands of people.
They are trying to cheat innocent people if they do not understand any technical jargons and with the English. People have lost money and they are not bothered. This is not the first time. May God the customers from the clutches of Airtel.
Madhanan Natarajan.

Airtel — Non receipt of Security Deposit Cheque

Sir,

I have closed my post paid mobile number [protected] in month of March 2011. But till date I have not received the security deposit from AIRTEL. I have been following up right from Call Center, Nodal and appellete on calls and mails. But till now I have not received any positive feedback only I got is the assurance from each executive at each level.

I require AIRTEL to be penalised for the delay, mental stress I have gone through due to this follow ups

I have closed my 2 cards in month of March'11 whose numbers are [protected] & [protected]. I have received the security deposit cheque for the first number but till date I have not received deposit check for the later number.

Each time I have to call up the Appellate desk for the solution and all revert the same that the "Address is short". I dont understand, the cheque of earlier number has been received on time on the same address then why is the 2nd cheque could not reach us. Even I have offer the appellate executive (Spoken with Shampy, Aman, Dikshita, Ruchika) that if you want I would go to nearby gallery to my place or work to get the cheque. Me been a customer is cooperating but you been Service Provider cannot provide a proper SERVICE.

It has already passed 6 months now that I am following for the cheque. As per TRAI, the maximum tenure to send back the security cheque is max 60 days, any delay in this needs to be penalized to the Service Provider.

Please let me know your futher course of action ASAP and now settle all the dues

Contact details (address and mobile phone number) has been mailed to your [protected]@in.airtel.com email id.

Bharti Airtel — Late receipt

AS PER THE DATE OF PAYMENT OF THE BILL, I PAID THE BILL BY CHEQUE BEFORE THE DUE DATE, BUT AIRTEL OFFICE DID NOT SEND THEIR CHEQUES TO THEIR BANKS SOONER SO THEY ARE CHARGING ME UNNECESSARY OF RS. 74. ITS NOT THE MATTER OF JUST RS. 74, BUT ABOUT WHY SHOULD I PAY THIS WHEN ITS THEIR MISTAKE?

Namaste Shiva,

Further to our discussion dated 09 June 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

We assure you that we are committed to resolving the issue to your satisfaction.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Shiva,

We would like to inform you that your concern listed 09 June 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com.

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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