[Resolved] Airtel — Postpaid Bill Payment | |||
Dear Sir, I have two Post paid mobile connections with Bharati Airtel as below - I have been trying to sort out the problem from past three months by sending mails and contacting the via phone and there is no proper response and finally they said they issue a notice on my connection. This guys are damaging the name of "NOTICE", If we are trying to escape to make the payment or avoiding your calls or mails replying then you take legal action. I have been replying all my mails and contacted twice with Pradeep who work in part of Corporate.CollectionsKK team and explained my background of this pending bills, he said ok and agreed with my points and he said he will come back to me on this but I never see his mail or call from him. I called from different country from UK and charged for Rs. 250 and not bothered for that but even contacting and explaining the problem there is no proper response. Regards to [protected] I have made full settlement in March Second week in KR Puram Airtel Store and the same day I went to Indira Nagar store to submit the form to convert the connection from postpaid to Prepaid and called Airtel team to request for cancellation everything went fine that day. When I made payment in KR Puram Store they said there is no pending amount and you will not get bill anymore. Then later I received the bill for April month and they requesting to make the payment, I am not going to make payment for this account which I never used the service after my final settlement . It's there problem and they have not cancelled the bill after my request also. Regards to [protected], I am happy to pay the bill, But I would require a accurate bill, Because I made the full settlement on March 2nd week on the same day I went to Indira Nagar store and submitted the form to convert the connection from post paid to prepaid. Due to my abroad travel date extended I have used this connection to make calls so I am happy to pay this bill. but not for the current outstanding which they are showing because when I made final settlement on March 2nd week I paid without discount on my connection. So on my next bill I would expect some discount need to be credited to my account which every I made final settlement without discount. I told them settle these both connections together so that I can make the payment .. but no one is responding properly and harassing me on this. I would request you to kindly help me on this... Thanks, Hari Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 179 Comments | |||
Comments
AirTel — Why Bill
I got airtel internet connection on my mobile in January.I wanted to use internet connection on my computer system. I told it to the agency before getting the connection.They told me about it that please call our 121 company number. I called them. They gave me another number.Then they gave me another number. When i called there they said that they can not help you.I went here and there for 15 days but nobody, listened to me.At last i stoped to use the sim card on mobile.I have not used internet on my PCs.But the company is sending me the bill regularily.Pls disconnect.Airtel No. [protected], Sudesh Rani, I deposited 500 Rs in the starting.Email- [protected]@yahoo.com
Sir. please save me, i gave them to disconnect me one year back (mar'08) but still they send me a bill after one year. Airtel hrassed and still harassing me, their service was so bad that i can't state that, i have no bill due BUT they are contineously sending me bill to harass me, please save me. Thanks. Biresh Mullick. 27.3.09
few of complains[protected]
From Airtel--
However, if you still want to discontinue kindly send us a confirmation email for disconnection.
Reply from me -
YES I CONFIRM YOU ALREADY FOR DISCONNECTION, PLEASE TAKE YOUR ACTION NOW FOR THE DISCONNECTION AND DON'T ASK FOR THE BILL OF ZERO USAGE. AND IT IS VERY BAD THAT YOU ARE NOT AT ALL SORRY FOR YOUR BAD SERVICE TO ME, NOT AT ALL ASKING YOUR RUPNARAYNPUR/BURDWAN/ W.BENGAL SERVICE CENTRE FOR THE COMPLAIN I DONE AND WAITED FOR A LONG MONTH FOR THE CONNECTION AND THEN I TAKE OTHER MOBILE SERVICE, I WAITED BECAUSE THE NUMBER WAS IMPORTANT TO ME BUT ITS VERY SORRY THAT IT WAS NOT IMPORTANT TO YOU.
I registered a complain both in
internet and to my local Rupnarayanpur Airtel customer service for
connecting my service repeatedly for a whole month, but you have not
connected my line and i am losing and suffering a great worth of money
[protected] [REF:[protected]]
few of complains[protected]
From Airtel--
However, if you still want to discontinue kindly send us a confirmation email for disconnection.
Reply from me -
YES I CONFIRM YOU ALREADY FOR DISCONNECTION, PLEASE TAKE YOUR ACTION NOW FOR THE DISCONNECTION AND DON'T ASK FOR THE BILL OF ZERO USAGE. AND IT IS VERY BAD THAT YOU ARE NOT AT ALL SORRY FOR YOUR BAD SERVICE TO ME, NOT AT ALL ASKING YOUR RUPNARAYNPUR/BURDWAN/ W.BENGAL SERVICE CENTRE FOR THE COMPLAIN I DONE AND WAITED FOR A LONG MONTH FOR THE CONNECTION AND THEN I TAKE OTHER MOBILE SERVICE, I WAITED BECAUSE THE NUMBER WAS IMPORTANT TO ME BUT ITS VERY SORRY THAT IT WAS NOT IMPORTANT TO YOU.
I registered a complain both in
internet and to my local Rupnarayanpur Airtel customer service for
connecting my service repeatedly for a whole month, but you have not
connected my line and i am losing and suffering a great worth of money
[protected] [REF:[protected]]
Airtel Postpaid Connection — unwanted enforcement to pay not received bill
i am being regularly called by airtel recovery department (delhi) to pay my due bill which has not been still received till 28th of march 2009 to me.at the time of connection i was given a before hand information that the bill cycle will be from 20th of running month to the 19th of next month.the airtel company will generate your bill on 21st of every month and within a week costumer will receive the bill, and the last date to pay the bill will be 8th of every month.but inspite of this i am being called daily in the morning before 8:30am which is far early than the official working period in this regard.and they are forcing me to pay my bill.i have already contacted the costumer helpline but have not received any satisfactory reason for this problem.How can i pay the bill which has not been yet received to me.inspite of me telling the proper bill cycle they still are persisting the same scheme.i have received such calls continuously from 24th to 30th march 2009. i have got my paper bill in which u have charged me 977 rupees for roaming charges which i have never used so kindly tell me what is going on, m getting harrassed by ur service so kindly waive off these extra charges which u have send me in my bill..
reply me soon its going too much late i have complaint many times about it on 121 so do it fast otherwise disconnect my no...
reply me soon its going too much late i have complaint many times about it on 121 so do it fast otherwise disconnect my no...
AirTel — Airtel post paid bill issue
I have changed my plan Airtel one india 300 plan to CUG plan in the month of Jan. I received the ebill end of feb after i made complaint which i supposed to get on Feb4. I used pay my bill through SI, it wad debit from my account. I was waiting for Feb ebill in the month of March, i did not get it. I had given complaint to customer care, i have received 20th March through ebill. This time bill came with protected with password. I received password through sms. But it did not work. My pay bill date is 21st. I was thinking i will get debit through SI. On mar26 i got call saying that i have not paid my bill last 2 months. Again i try to open ebill. I could not, then i made complaint my previous payment and regarding SI and asking bill statement. They said it will take 8 days times. They did not solve my bill problem after 20 days also. And no idea what happened my SI. Meanwhile they cut my outgoing calls due to non payment. But i wanted to look my statement for the previous payment. Also this month most of the time they are keep on upgrading system, due to that i could not get help from Airtel outlet., they say server down. I looking forward to solve this issue as soon as possibleAirTel — deposit convert my bill payment & make postpaid connection to prepaid
Sir/MadamI am your postpaid card holder my cell no is [protected].but I want It to convert pre paid & my last bill payment should be cover in to my deposit on urgent bassis.
Plz reply me.
Thanks
Uttam Bhorade
AirTel — postpaid connection make prepaid & deposit convert bill adjustment
Sir/MadamI uttam Bhorade ([protected])wants my postpaid sim card convert it to preepaid.
And my prvious deposit adjeste in my last billpayment.
reply me urgent.
Regards
Uttam
Airtel — about my Phone bill
Please send my Mobile Phone Billl details to my mail. the above menctioned mail ID is main. so please send. My Bill Has come more than my expectation for so that i want details about my bill and if it has been happened by mistakely then pls correct and send me my new bill.
thanking you
thanking you
AirTel — Prepaid to postpaid connection pending
8 days since I submitted by documents through their executive who collected it from my office.4 days since by number has been deactivated
4 calls made to the customer care center
1 visit to the Airtel office
1 mail to the customer care and the nodal officer
Result: Still pending and complaint unresolved
Appeal to everyone: "Don't go for Airtel pre-paid to post paid, it avoid all the hassels, dont go for Airtel in the first place"
Appeal to government: Mobile number portability at the earliest
"Loyal customer since 5 years, but disappointed now and forever with Airtel forever"
Airtel Post Paid — service messgaes
my mobile no is [protected] and i am receiving around 10 service messages daily, pls stop sending this service messges to me.Also pls stop hello tunes from my mobile.
please send my phone usage in the areas of karnataka and details of my phone number[protected]
please send my phone number details [protected]
Dear sir,
I am sorry to say that I am waiting since May’2009 to get the refunds against the Security Money deposited by me for International Roaming during May’2009, with your company.
Since 15th May’2009 number of time I have contacted to your executives over phone (No. 121), but every time everybody has promised me for an early refund of my security money, but till date I could not get the refund of Rs. 6000/- against security money deposited by me in your company.
I will feel obliged if you could refund the above said money at your earliest, otherwise I will forced to go through the police in the court of Law.
I am sorry to say that I am waiting since May’2009 to get the refunds against the Security Money deposited by me for International Roaming during May’2009, with your company.
Since 15th May’2009 number of time I have contacted to your executives over phone (No. 121), but every time everybody has promised me for an early refund of my security money, but till date I could not get the refund of Rs. 6000/- against security money deposited by me in your company.
I will feel obliged if you could refund the above said money at your earliest, otherwise I will forced to go through the police in the court of Law.
Dear Sir,
This is Sowmia Narayanan and my airtel mobile number: [protected] . Since 2006 i am the one of most important airtel customer. Previously i am a honest customer and regularly i paid my post paid bills you chek up my payments records also for your reference. From last April 2009 onwards i didnt pay my airtel bill because of some personnel reasons and i already informed to your call center executives also the reference numbers are:[protected] &[protected] &[protected] .
Please check up with this reference numbers given above for your kind reference.
NOW YOU COLLECTION SIDE PERSONS ARE CALLING FROM THE NUMBER[protected] AND[protected] AND THEY ARE USING BAD WORDS AND DARE WORDS TO ME AND I ALREADY SPOKEN WITH THEM FOR SETTLEMENT ALSO I ASKED SOME TIME TO CLEAR MY PREVIOUS ALL DUES TO THE ABOVE SAID MY MOBILE NUMBER: [protected] BUT THEY ARE DAILY DISTURBING TO MY FRIENDS, RELATIVES, AND MY CLIENTS WHO ARE ALL THE NUMBERS WHICH I CALLED PREVIOUSLY THE ABOVE ALL PERSONS NUMBERS THEY GET FROM MY POSTPAID BILL IN LAST MONTH DETAILS ( FROM MY CALL SUMMARY) THEY GOT THE ALL MY RELATIVES NUMBERS AND THEY GIVING MULTIPLE DISTURBANCE TO THEM THROUGH MAKING CALLS TO THEM... THIS IS NOT THE RIGHT WAY FOR THE COLLECTION EXECUTIVE.IF THE EXECUTIVE WANTS THE PAYMENT AMOUNT MEANS THEY HAVE TO COME TO MY OFFICE ONLY NOT DOING AND MAKING CALLS TO MY RELATIVES , FRIENDS AND SPECIALY MY CLIENTS....
IF THEY CONTINUE IN FUTURE THEN IMMEDIATELY I WILL MOVE THIS WITH MY FAMILY ADVOCATE TO TAKE FURTHER ACTION AGAINST THE ALL AIRTEL COLLECTION TEAMS.
SO PLEASE TAKE THIS AS BIG ISSUE AND WARN THEM . THIS IS NOT MY REQUEST ITS MY BIGINING STAGE ORDER FOR YOUR PEOPLES WHO ARE IN COLLECTION TEAMS.
NOTE: THE COLLECTION EXECUTIVE NAME IS: MR.RAMESH AND MR.KRIBA FROM THE NUMBERS:[protected] &[protected] I NEED THE ADDRESS OF THE ABOVE SAID NUMBERS .. AND UNLESS THEY DO REGRET OR THEY HAVE TO ASK ME SORRY IN ANY OBLIGATION TO ALL MY FRIENDS, RELATIVES, AND CLIENTS THEY MUST SAY SORRY OTHERWISE I NEVER GOING PAY ANY SINGLE EVEN ONE RUPEE TO AIRTEL AND I WILL STRONGLY GIVE THIS COMPLAINT TO CONSUMER COURTAND LOK ATHAL I WILL COMPLAINT TO TRAI ALSO.
NOTE: I SPOKEN TO MR.KANNAN CUSTOMER CARE DT: 12.09.09 REGARDING MY COMPLAINT AND ON 14.09.2009 15.09.2009 16.09.2009 I SPOKEN WITH VIJAYALAKSHMI REF NO:[protected] AND 55543828 WITH SANDIYA AND SATURDAY ALSO I SPOKEN WITH SADID SUPERVISOR REF NO:[protected] I GIVEN ALL COMPLAINTS BUT THERE IS NO RESPONSE IF THEY WANT PAYMENT THEY HAVE TO SAY SORRY AND THEY HAVE TO COME DIRECTLY TO MY OFFICE ....
REGARDS
S.SOWMIA NARAYANAN
[protected]
This is Sowmia Narayanan and my airtel mobile number: [protected] . Since 2006 i am the one of most important airtel customer. Previously i am a honest customer and regularly i paid my post paid bills you chek up my payments records also for your reference. From last April 2009 onwards i didnt pay my airtel bill because of some personnel reasons and i already informed to your call center executives also the reference numbers are:[protected] &[protected] &[protected] .
Please check up with this reference numbers given above for your kind reference.
NOW YOU COLLECTION SIDE PERSONS ARE CALLING FROM THE NUMBER[protected] AND[protected] AND THEY ARE USING BAD WORDS AND DARE WORDS TO ME AND I ALREADY SPOKEN WITH THEM FOR SETTLEMENT ALSO I ASKED SOME TIME TO CLEAR MY PREVIOUS ALL DUES TO THE ABOVE SAID MY MOBILE NUMBER: [protected] BUT THEY ARE DAILY DISTURBING TO MY FRIENDS, RELATIVES, AND MY CLIENTS WHO ARE ALL THE NUMBERS WHICH I CALLED PREVIOUSLY THE ABOVE ALL PERSONS NUMBERS THEY GET FROM MY POSTPAID BILL IN LAST MONTH DETAILS ( FROM MY CALL SUMMARY) THEY GOT THE ALL MY RELATIVES NUMBERS AND THEY GIVING MULTIPLE DISTURBANCE TO THEM THROUGH MAKING CALLS TO THEM... THIS IS NOT THE RIGHT WAY FOR THE COLLECTION EXECUTIVE.IF THE EXECUTIVE WANTS THE PAYMENT AMOUNT MEANS THEY HAVE TO COME TO MY OFFICE ONLY NOT DOING AND MAKING CALLS TO MY RELATIVES , FRIENDS AND SPECIALY MY CLIENTS....
IF THEY CONTINUE IN FUTURE THEN IMMEDIATELY I WILL MOVE THIS WITH MY FAMILY ADVOCATE TO TAKE FURTHER ACTION AGAINST THE ALL AIRTEL COLLECTION TEAMS.
SO PLEASE TAKE THIS AS BIG ISSUE AND WARN THEM . THIS IS NOT MY REQUEST ITS MY BIGINING STAGE ORDER FOR YOUR PEOPLES WHO ARE IN COLLECTION TEAMS.
NOTE: THE COLLECTION EXECUTIVE NAME IS: MR.RAMESH AND MR.KRIBA FROM THE NUMBERS:[protected] &[protected] I NEED THE ADDRESS OF THE ABOVE SAID NUMBERS .. AND UNLESS THEY DO REGRET OR THEY HAVE TO ASK ME SORRY IN ANY OBLIGATION TO ALL MY FRIENDS, RELATIVES, AND CLIENTS THEY MUST SAY SORRY OTHERWISE I NEVER GOING PAY ANY SINGLE EVEN ONE RUPEE TO AIRTEL AND I WILL STRONGLY GIVE THIS COMPLAINT TO CONSUMER COURTAND LOK ATHAL I WILL COMPLAINT TO TRAI ALSO.
NOTE: I SPOKEN TO MR.KANNAN CUSTOMER CARE DT: 12.09.09 REGARDING MY COMPLAINT AND ON 14.09.2009 15.09.2009 16.09.2009 I SPOKEN WITH VIJAYALAKSHMI REF NO:[protected] AND 55543828 WITH SANDIYA AND SATURDAY ALSO I SPOKEN WITH SADID SUPERVISOR REF NO:[protected] I GIVEN ALL COMPLAINTS BUT THERE IS NO RESPONSE IF THEY WANT PAYMENT THEY HAVE TO SAY SORRY AND THEY HAVE TO COME DIRECTLY TO MY OFFICE ....
REGARDS
S.SOWMIA NARAYANAN
[protected]
Airtel Postpaid — bill payment
THE BILL HAS NOT BEEN SENT ON MY ADDRESS EVEN AFTER THE DUE DATE.. AND THE COSTEMER CARE CENTRE IS ASKING FOR WRONG CHARGES AS THEY ARE ADDING AMOUNT FOR INTERCALLING NUMBER WHICH IS FREE AS PER THE COMBAT-2 PLAN. I HAVE UR AIRTEL CO. IN MY NO. [protected] AND I COMPLAINT TO MY ALL SERVICES DIS CHARGE AND ONLY CALLING, INCOMING & OUTING RUNNING BUT YET UR CUSTER CARE NO RECTION, ( 3) TIME CALL FOR CUSTMER IN COMPLAINT FOR OTHERS SERVICES DISCONNCET BUT NOT DISCONNET
I HAVE CALL MY PHONE BUT DIRECT CALL IN DELHI CUSTERMER CARE GIVE GUJARAT CUS. CARE NO. [protected] THIS NOT GOODWELL SERVICE
MY BILL IS GROW UR SERVICE.
I AM GPRS SERVICE IS NOT ACTIVED BUT UR CO. IS AUTOMATIC ACTIVED . I NO USE THIS UR SERVICE SO U GIVE EARLY
I HAVE CALL MY PHONE BUT DIRECT CALL IN DELHI CUSTERMER CARE GIVE GUJARAT CUS. CARE NO. [protected] THIS NOT GOODWELL SERVICE
MY BILL IS GROW UR SERVICE.
I AM GPRS SERVICE IS NOT ACTIVED BUT UR CO. IS AUTOMATIC ACTIVED . I NO USE THIS UR SERVICE SO U GIVE EARLY
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AirTel — Payment
I have paid all the dues agianst my Cell No. and got NOC in April 2004. Insipite of my personal visit and reminder on phone till date court case is not withdrawn.