[Resolved]  Airtel Postpaid — Cheating customers for promoting to postpaid connection

Airtel Postpaid Connection — Regarding Post paid connection

I am Aravindan .I am working in Hcl company.I am using post paid airtel(250 plan.I use to call often to singapore.so can you tell me whether there is any rate card available so that i can reduce my call rates...
please do reply...

Airtel Postpaid — Airtel postpaid cheat

i took a postpaid GPRS connection in jaunary paid 5500
i used connection for one week and the seem was barred stating that address verification has failed as they could not locate the address ...raised the request four times and they people claim that they tried to call me on my alternate number and the number was invalid.
then they reactivated the incoming but outgoing was blocked ...
i used to card of one month and they sent a sms stating that ur bill has been dispatched to ur home ...and it has been received
now when the address verification guy could not locate my home but the billing guy located it ...and still address verification failed.
now they have cancelled my number itself

[censored]s stole my around 7500rs in two months

be aware of the burglars and never take a postpaid connection there

Airtel Postpaid Connection — Post Paid Complaint

I am not satified with the post paid services, I am
facing Billing problems for more than two to three
times, I have paid the bill on 25.04.2008 and I have
received SMS that payment made on 27.04.2008,

Every Month I have contacting Airtel customercare
every month for the issue and I am getting the
complaint number but I am not getting the Fee Waived.


Bill payment details Bill No 59576 Bill dtd 25.04.2008
But I have received the message that Bill payment of
Rs 450 on 27/04/2008 at 07.20 P.M REceipt numnber
[protected].

on the Previous month I have made the payment on
24.03.2008 But I have received the message that Bill
payment of Rs 550 on 28/03/2008 at 09.24 P.M Receipt
Numnber[protected].


on the Previous month I have made the payment on
25.02.2008 at 07.00 P.M But I have received the
message that Bill payment of Rs 477 on 27/02/2008 at
01.42 A.M REceipt numnber[protected].

Pls find the complaint number
[protected].

Pls take necessary Action for the same.

Thanks & Regards

Krishna Moorthy.M.D

Dear Sir/Madam,

Please find enclosed herewith a copy of the monthly statement of aforesaid credit card of your reputed organization. In this regard, being a member of Tata Family, I have already released a cheque No. 559475 dated 20th May, 2008 of Central Bank of India, Deonar Branch for full and final payment of outstanding amount, which was billed unknowingly by you without my instruction.

I would like to draw your kind attention towards deduction of my cell phone billing amount from the TATA Credit Card which is not as per the consent or instruction of the Card Holder (myself). In fact, a photocopy of the credit card was submitted to the Airtel (Bharati Cellular) as a supporting document. I don’t know, how did you entertain such transactions without my prior instructions and it is also crystal clear that the user’s name in the bill is RIMA, whereas in Tata Credit Card the name of the holder is REMA.

What about Business Ethics? Do you only believe in recovery? What about Customers’ Satisfaction?

I had cancelled my post-paid connection in the month of Febraury, 2008, of which I have two receipts collected from the Airtel Gallery, Chembur of excess payment adviced by the executives of the Gallery for conversion of mobile connections from Post-paid to Pre-paid, the executive of the Airtel Gallery promised me that both the connections will get converted within 48 hours in the month of February, 2008. Unfortunately, till today, I am receiving bills for both the post-paid connections inspite of my frequent requests.

Is it possible to get the aforesaid amount back or do I need to contact ….. ?

Awaiting your favourable reply in this matter.

Yours faithfully,



Rema & Dilip Vasu Poyyara

hi i am vikas bohra my number is [protected], and i ahve postpaid connection if we do not make any call in a day.they charge 6 rs per day, and they increase the call rates in bill,

madachod sab Airtel wala sabka gand pharne hum a rahe hai

Airtel Postpaid — Cheating customers by Wrong Information to get new connections

Hi i am guruprasad 2 days back i got a call from Airtel office in Bangalore[protected] a lady by name Kokila told me about a new plan of 249/- rental per month, 600 mins free to any local GSM mobiles, daily 100 msgs free, Call charges - A-A 40ps, A- local Gsm 50ps, Landline 1re... I took a new connection [protected] now my plan is totally different. I am calling the above number but they not ready to speak properly i had called 10 times but they are disconnecting the call hearing my complaint. This is really worst experience i had with airtel.

ABSOLUTELY TRUE.

Airtel Connection — Postpaid Connection

I have taken an postpaid connection from airtel, But since the time i have taken it i have receiving calls from Cistomer care executives that they are going to Disconnect the connection as they have received the request for the same. But Surprisingly i hac=ve noever logged an request.Every time they called me i have always confirmed them my adress as well as certain credentials and several times i added a password to my no at Airtel office so that nobody can retreive my infortmation but still shockingky they cal me and say that again they havr received request for the disconnecvtion. Now when i moved to my hometown and just diaconnected a call from airtel office as iaws in roaming, They have diconnected my no.Now when i caled on my no it says that this number doesnot Exist.I ahve always made my Bill payments in time, Never delayed but still received a pthetic service from there end

Airtel — Cheating from Airtel - prepaid to pospaid connection

Hi

I had applied for getting my prepaid connection converted into a post paid connection but till date i have got this done all i m getting is a lame excuse and false commitments from Airtel executive which shows an unprofessional system process .

Airtel executive had been to my office on 25th June and collected the necessary documents and a amount of 300 RS giving me the Airtel SIM.
After that he said a verification executive will be coming to my place on friday and he doesn t turn up he calls me on Saturday he comes to my residence and does the verification again on monday i get a call from the airtel executive(Mr.Suresh) that he wants to meet me at my office but he doesnt turn up on monday and calls me on Wednesday and fixes a appointment at 2 PM where in he again doesn t turn up .
I approached the customer service for an update they said that in 12-18 hours it will be done which till date has not been done.
yesterday i escalated this to the supervisor (rajlakhsmi ) and she commited that it would be done in 12-18 hours which again was a false commitment . Yesterday evening again i call up the supervisor and he said that i will get a call and will be done in 8 hours .Today at 2.00PM i called up airtel i get a very bad response from (Shewta ) on this she has committed 4 hours and now i get a call from airtel saying that they would come for a verification again .
what is this scene or rather nonsense . I am a very old customer of airtel and i had never changed my number . Perhaps my number would say that.
If i don t get my connection done by today i would disconnect airtel and sincerely would not recommend Airtel to any people i know .
This shows how unprofessional and a false commitments airtel would give that too when Airtel is a king in Mobile network .

Its not more than 2 weeks and airtel has not got this done . When i asked for my money refund
airtel said that they wont do the refund.

Could you please help me on this as i am really un happy with the service.

Name : Pramod Salian
Cell : [protected]

Pramod

for any postpaid connections in airtel, (bangalore) kindly contact me on [protected], for the best corporate plans where the customer is benefited

dear sir
i am pradeep singh i am before 4 days new air tel postpaid connection on ghaziabad relation ship centre this no. is [protected] is not activate. this time is activate no. 2 hours commitement ya sir i am wait after 4 days this company is no responce is my no. activation please help me

Airtel — chitting costermers

I am consume of AIRTEL Prepeid mobile service my mobile no is [protected]
From Last 4 days I am receiveing SMS from Airtel saying "RC100 PER175 LOCAL + STD MINUTS. 150 MINUTS TURANT, BAKI 25 MINUTS 24 GHANTEME. VIDHATA 30 DIN" As per SMS I recharge with 100 & i got only 1.00 Minute talk time then I gave call to call center & asked for the same then I was told that this sceam is for "AIRTEL TO AIRTEL" ONLY But company is not disclosing this information now I was chitted by company.

Namaste Mr. Malleswararao,

This is to inform you that your concern listed on 07 July 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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Namaste Mr. Malleswararao,

We would like to inform you that your concern listed 07 July 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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