[Resolved]  Airtel Postpaid — COMPLAINT AGAINST FRAUD SERVICE PROVIDER

Address:North 24 Parganas, West Bengal

My name is Angshuman Biswas and my mother name is Rama Biswas. We both placed a complain against a Airtel agent. At 15th August, 2013 a Airtel agent (Name-Prasanto, Mobile Number-[protected]) was collected my mother's (Rama Biswas) Documents (one copy of Votar ID card Xerox, one copy of PAN card Xerox and one Passport size photo) from my home 18/12 West Rabindranagar, P.O. Rabindranagar, Kolkata-700065 at 1.30 pm. But next day (16th August, 2013) he called to my son (Angshuman Biswas) and told me that he wetend all the documents given by me. Then I (Angshuman Biswas) ask him please given my mother's (Rama Biswas) all the wetend documents. Till now he was not given my mother's (Rama Biswas) all the documents. Then I (Angshuman Biswas) called to the Prasanto's higher authority (Mobile Number-[protected]) and I told him all the matter. But he behaves same as Prasanto. Then he sent his agent at Sunday (18/08/2013) at 4.30 pm to collect my (Angshuman Biswas) documents. I provide him my (Angshuman Biswas) documents (one copy of Votar ID card Xerox, one Passport size photo). Then agent head (Mobile Number-[protected]) told me that my connection was under process. Till now this connection was not activated. Now we (Rama Biswas and Angshuman Biswas) both think that both of them are fraud. So please accept our (Rama Biswas and Angshuman Biswas) complain against them (Prasanto-[protected], and Agent Head-[protected]) show that they (Prasanto-[protected], and Agent Head-[protected]) will not miss use our (Rama Biswas and Angshuman Biswas) documents in future. And took necessary action against them (Prasanto-[protected], and Agent Head-[protected]) that they will not cheat any another person in future. Airtel is a very fraud service provider. They have many fraud agencies.
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Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

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AirTel — about starting of service

i have changed my mobile service provider from bsnl to airtel.my bsnl sim is deactivated last night[protected],but my sim of airtel is still not activated .i have talked to customer care also,but they are not giving me any response...my mobile no. is [protected]

Airtel — Airtel says Fraud Passport

Dear Sir/Madam,

This is in reference to my connection with Airtel, whose number is [protected]. I submitted my Passport as the ID proof and address proof. After a month they suspended my services saying that my passport is a fraud document and asked me to resubmit the same. When I went to the airtel center and showed my original passport and tried to submit the photocopy again, they still say that your passport is a fraud document. I do not understand following points:
1. If at all it is afraud document how can I travel to 5-6 different countries regularly in last 9 years.
2. How can airtel refuse to take a document issued by government of india, on what grounds they can refuse.

I request you to please see into this complaint.

Thanks and regards
Vinay

complain — fraud

hello sir,
i have deposited 325rs to the following details
a/c [protected]
name -karthikeyan v
bank branch- tiruchegode
a/c type saving
pls help me for me 325rs is very much pls help me please sir
i am from bagru jaipur i have submited money from sbi bagru
Namaste Ms. Saha,

This is to inform you that your concern listed on 20 Aug. 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
Airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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Namaste Ms. Saha,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at airtel.[protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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