[Resolved] Airtel Prepaid — Deduction from balance without my concern. | |
On 26th eve I got message from yr services,that Rs 30/- hv been deducted for hallow tunes. immediately I contacted customer care wing & informed (to Mr Krishna)that,why & how Airtel can can deduct money without taking willingness from the customer ? meanwhile I got sms to launche the complaint thr.sms. I sent the sms. Even after 48 hrs I did not get reply. I again contected yr Customer Care wing (Mr.Lal) I hv expressed my deep concern about the problem & asked the same question to him that how Airtel can deduct for any services without permission of customer ? There was no satisfactory answer. I would take the apportunity here to inform airtel that, I have taken yr services for my own intrest & not in the intrest of the various schemes from Airtel. 1)PL do not deduct any amount towarrds any other services without my concern in written. 2)Pl do not send any sms on any new schemes & disturb me during business time. 3)Pl arrange to REFUND the amount which is an Illegal deduction. Failing this I will be forced to go to the Consumer Court. Pl avoid this activity with any other customer too. regards. my Complaint no [protected]. Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
 61 Comments | |
Comments
sir,
I recharge my mobile on[protected] at 12.40 pm for Rs 200.00 but i receive only Rs 46.51 talk time value.
I called customer care.they are not taking my complaint.kindly consider my complaint and do the proper recharge.my num [protected]
I recharge my mobile on[protected] at 12.40 pm for Rs 200.00 but i receive only Rs 46.51 talk time value.
I called customer care.they are not taking my complaint.kindly consider my complaint and do the proper recharge.my num [protected]
sir/madam,
my name is sourabh jain i am your regular customer since 2004 .i am facing some problem with with your service to me. i have also confirmed my problem with your customer care but their attitude is totally diapponting toward me so i request you either to solve my problem otherwise i will have to switch to another cellular service.
sourabh jain
my name is sourabh jain i am your regular customer since 2004 .i am facing some problem with with your service to me. i have also confirmed my problem with your customer care but their attitude is totally diapponting toward me so i request you either to solve my problem otherwise i will have to switch to another cellular service.
sourabh jain
sir/madam,
my name is sourabh jain i am your regular customer since 2004 .i am facing some problem with with your service to me. i have also confirmed my problem with your customer care but their attitude is totally diapponting toward me so i request you either to solve my problem otherwise i will have to switch to another cellular service.
sourabh jain ;
[protected]
my name is sourabh jain i am your regular customer since 2004 .i am facing some problem with with your service to me. i have also confirmed my problem with your customer care but their attitude is totally diapponting toward me so i request you either to solve my problem otherwise i will have to switch to another cellular service.
sourabh jain ;
[protected]
Airtel prepaid mobile — deducting Rs.30/- for no reason
Sir,I am using airtel prepaid mobile No.[protected]. On 12 Oct 2009 I was charged with Rs.30/- for reason not known to me. Though I complained vide Complaint No.[protected] & [protected] and again on 13 Oct 09 vide [protected] & [protected]. No response have been done till date. I would like you to credit the amount immediately.
Dear Customer,
This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologies for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
Regards,
Robin K
This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologies for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
Regards,
Robin K
Reliance Communication — 90 Rs have been deducted from my balance meanwhile i have not activated any service
Dear sir,My name Arun kumar and my no. - [protected]. i have a problem regarding 90 rs have been deducted from by mobile balance meanwhile i am not activated any service the why 90Rs have been deducted from my balance . i have contacted customer care executive many times but they can not give ma a sufficient answer they are saying that many service like news , jokes and sayyari have been activated in your number but i have not activate above service in the past . sir customer executive activate these service to complete their target and achievement . so plz sir take a needful action as soon as possible otherwise incoming month again 90 Rs will be deducted from my balance.
Please remove my mobile no from friendz chat list as it is always disturbing me
Airtel Prepaid — Activation of service without my concern
I am a prepaid customer of airtel till now I have never activated any service value added service but still I get sms saying that I have expired some audio cinema service and If I want to stop then send stop sms to 1201 but so many time I tried it gives options and when I send options it says no reponse for 5 mins please send request again....This is actually looting of customers and I dont know what the nodal officers are doing about this(I think even they are not interested in solving our problems) RIGHT...
Airtel Prepaid Connection — Deduction of cash for Airtel Friendz Chat without my consent
I have an AirTel prepaid cellular connection (number [protected]) .Since last 2 months, they are deducting Rs.15/- per month, for a service viz., Airtel Friendz Chats, without my consent. Since then, I am constantly trying to contact them through their customer care number to stop this useless service. Unfortunately, this customer care service is not providing any facilities to hear my problem and nobody is there to hear me.
Kindly do the needful to stop Airtel Friendz Chat service from my cellular number and get refund of my deducted money.
Airtel Prepaid Connection — connectivity suspended from 20th february evening onwards
To the airtel customer care service. My mobile no is [protected]. Availed the said connection on 20th Novemebr 2009 against submitting copy of my Indian passport as proof of my identity as my previous mobile ([protected]) was lost along with the hand set while travelling.I have been using the new sim without any problem. Two times service was suspeneded I unknowingly ignored the alert message but soon resumed after calling the service providers. On the 20th February 2010, the connectivity was suspended and the it was shown that sim registration failed. I have given this number to my friends and relatives and to my office also. As a result I lost contact with my pesonal, official and social circle. I have contacted the dealer, customer care centre at Ernakulam, and Kannur but of no use till this time. I NEED THE MOBILE NUMBER BACK, KINDLY MAKE NECESSARY ARRANGEMENTS IMMEDIATELY TO RESUME MY AIRTEL CONNECTIVITY
I am Friendly boy
Subject : deduct balance illegally.
Hello sir,
I'm regular airtel customer since 4 year. And surfing internet most of the time by mobile office service (98 recharge). Today 29 march at 2.30 pm during surfing i downloaded a online game. When i start it, a message shown: Checkout some of these cool sites when the game is opening...
BABEisland.com click to explore
and when i click a message and from airtel:
message from 54321:
Thanks for using AD-Temptation Island subscription service from Airtel.You have been charged Rs 7. MobileTV Watch IPL http://10.2.34.47/OTA
sir i suprised ! What is this ? Now i am very unhappy from airtel service. I complained to customer care but not satisfactory answer..
can u tell me sir how can you deduct balance by that type of cheating link, where there is not any subscription service type of clue text.
pl sir solve that problem permanently for other serfer like of so that we can beleive on airtel.
And and give back my balance deduction.
Hello sir,
I'm regular airtel customer since 4 year. And surfing internet most of the time by mobile office service (98 recharge). Today 29 march at 2.30 pm during surfing i downloaded a online game. When i start it, a message shown: Checkout some of these cool sites when the game is opening...
BABEisland.com click to explore
and when i click a message and from airtel:
message from 54321:
Thanks for using AD-Temptation Island subscription service from Airtel.You have been charged Rs 7. MobileTV Watch IPL http://10.2.34.47/OTA
sir i suprised ! What is this ? Now i am very unhappy from airtel service. I complained to customer care but not satisfactory answer..
can u tell me sir how can you deduct balance by that type of cheating link, where there is not any subscription service type of clue text.
pl sir solve that problem permanently for other serfer like of so that we can beleive on airtel.
And and give back my balance deduction.
Subject : deduct balance illegally.
Hello sir,
I'm regular airtel customer since 4 year. And surfing internet most of the time by mobile office service (98 recharge). Today 4 april at 5:30 pm during surfing i downloaded a song. When i start it, a message shown: Checkout some of these cool sites
and when i click a message and from airtel:
message from 54321:
Thanks for using AD-Temptation Island subscription service from Airtel.You have been charged Rs 99. MobileTV Watch IPL http://10.2.34.47/OTA
sir i suprised ! What is this ? Now i am very unhappy from airtel service. I complained to customer care but not satisfactory answer..
can u tell me sir how can you deduct balance by that type of cheating link, where there is not any subscription service type of clue text.
pl sir solve that problem permanently for other serfer like of so that we can beleive on airtel.
And and give back my balance deduction.
Hello sir,
I'm regular airtel customer since 4 year. And surfing internet most of the time by mobile office service (98 recharge). Today 4 april at 5:30 pm during surfing i downloaded a song. When i start it, a message shown: Checkout some of these cool sites
and when i click a message and from airtel:
message from 54321:
Thanks for using AD-Temptation Island subscription service from Airtel.You have been charged Rs 99. MobileTV Watch IPL http://10.2.34.47/OTA
sir i suprised ! What is this ? Now i am very unhappy from airtel service. I complained to customer care but not satisfactory answer..
can u tell me sir how can you deduct balance by that type of cheating link, where there is not any subscription service type of clue text.
pl sir solve that problem permanently for other serfer like of so that we can beleive on airtel.
And and give back my balance deduction.
Sir,
I am one of Airtel prepaid customer, more than four years using the same number . After gone through latest plan change offer from One rupee to per second offer recharged twenty one rupees and two more rupees charged for life time incoming free offer ten days back through airtel authorised shop . Message received from airtel saying that amount charged successfully .
After paying the plan change charges, call rate was doubled from the previous one . Next day problem was communicated to Airtel customer care centre chennai . They informed me within 24 Hrs your call rate problem will be resolved . Till now for me double call rate only deducted from charged amount . pl help me to solve this issue . mobile number [protected]
S.Kasi
chennai
I am one of Airtel prepaid customer, more than four years using the same number . After gone through latest plan change offer from One rupee to per second offer recharged twenty one rupees and two more rupees charged for life time incoming free offer ten days back through airtel authorised shop . Message received from airtel saying that amount charged successfully .
After paying the plan change charges, call rate was doubled from the previous one . Next day problem was communicated to Airtel customer care centre chennai . They informed me within 24 Hrs your call rate problem will be resolved . Till now for me double call rate only deducted from charged amount . pl help me to solve this issue . mobile number [protected]
S.Kasi
chennai
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when i m recharge with 111Rs i m not got lifetime validity & 100Rs main bal. also i have got just only Rs 98 main bal. so plz solve my problem as soon as possible.
my mobile no.:-[protected]