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[Resolved]  Airtel Prepaid — Deduction from balance without my concern.

On 26th eve I got message from yr services,that Rs 30/- hv been deducted for hallow tunes.
immediately I contacted customer care wing & informed (to Mr Krishna)that,why & how Airtel can can deduct money without taking willingness from the customer ?
meanwhile I got sms to launche the complaint thr.sms.
I sent the sms.
Even after 48 hrs I did not get reply.
I again contected yr Customer Care wing (Mr.Lal)
I hv expressed my deep concern about the problem & asked the same question to him that how Airtel can deduct for any services without permission of customer ?
There was no satisfactory answer.
I would take the apportunity here to inform airtel that,
I have taken yr services for my own intrest & not in the intrest of the various schemes from Airtel.
1)PL do not deduct any amount towarrds any other services without my concern in written.
2)Pl do not send any sms on any new schemes & disturb me during business time.
3)Pl arrange to REFUND the amount which is an Illegal deduction.
Failing this I will be forced to go to the Consumer Court.
Pl avoid this activity with any other customer too.
regards.
my Complaint no [protected].
Complaint marked as Resolved 2020-08-13 23:16:26
Complaint comments  61 CommentsShare0Tweet0

Comments

Hello sir/Madam,

I have buy the Airtel Prepaid number ([protected]) yesterday. i have submitted my all doccuments like my driving license and photographgh but my number is not yet activated still. so please activate my number ASAP.

Thanks in advance,

Regards,

Mohan Raj.
On 16/03/2008 (Yesterday) suddenly i recieved a message from airtel ERECHARGE saying tat
recharge successful talktime 0.00 mrp Rs.20 transID :[protected]
I dint made any recharge.

Pls investigate on this.
How to find that who had made this transaction.
How to Revoke this transaction?

Thankx in advance
Hello sir/Madam,

I am Airtel regular custmer my mob.no-[protected] company is dudecting Rs.30/-in my balance for voice chet service.so please close the service asap

regards

sanjay
Hllo Sir,

I am A.Nagarajan, running a retail outlet in steel plant, salem. Distributors are suppose to give incentive for every airtel activation. But I didnot receive any incentive so far. This happens from the month of september when it was under ULTRA COMMUNICATIONS. From the month of december dated[protected] it has been taken by SHAHATH COMMUNICATIONS. Approximately 112 activations has to be given incentives from september 2007 - march 2008, it was taken to the knowledge of TSM. Mr. KUMAR,[protected] he told that he would look in to that. No steps was taken so far kindly do the need full

Thank You,

With Regards,


(A.NAGARAJAN)
[protected], [protected]

Air tel - lifetime prepaid — enquiry about my deduction in balance

My mobile no. is [protected] I had activated the GPRS on 7th june 2008 and on the next date i had deactivated that GPRS service during that period my balance had been deducted by Rs.15/- i know that is the GPRS charges, but even after deactivation my balance had been deducted by Rs.15/. I had made an enquiry about my problem in customer care ie. in 121 but they didn't reply me at all they just avoiding my problem.

I just want to know why my balance had been deducted and for what reason.
i am waiting for you response.

airtel,lifetime prepaid — deduction of balance

Every month i got mesz from airtel that thank u for using airtel and my balance is deducted by 10RS.I m getting this problem 5th time .First time my balance was refunded but after that whenever i call the c-care they told me that u have this service that's why ur balance was deducted but now i have to take acction against this becz due to this, I have to switch of my MOBILE.My contact no [protected]

Airtel Prepaid — forced RT charges

my phone no is [protected]-Jaipur.I receved a message saying" Cogratulation on starting.you have subscribed to Hello Tunes Subscription pack for 90 days" I never subscribed any RT and they unneccessary deducted charges from my phone.Please arrange immediate reurn of my money As I am an old professor and do not like such tricks.message came from678060. PLEASE STOP ALL THIS

Airtel — Subscriptions without concern

I never subscribed for Y zone, esher or any other package but still
Airtel is renewing the subscription and charging money.I have wasted arround Rs 500 because of this.

Airtel — barring services of lifetime airtel prepaid subscription.

Eventhough My balence is sufficiant my lifetime prepaid services are barrded feom yesterday morning.once again rechared with some ammount. eventhen my services are not restored. Why suddenly services are barred to life time sim card. how it can be once again activated.This is the first time this kind of thing has happened.Why is it so .Some replied that there is a tech problem is it so. Do the need ful at the earliest.
My airtel no is [protected].

Thanks a lot

with best wishes to all airtel staff.

A.G.V Prasad
sir. in my balance daily 1 rupee.they are detecting.i lost 10 rupee...in my balance.customer service is bad, they are not responding...
respected sir, madam
this is balmukund singh thakur from bhopal (businessman) i used my prepaid connection and my no is 91+[protected] i used also 2 other no of bsnl and reliance, i have a balance in my mobile and i cant used just hello tunes, and any types of functions but without my information my balance were in minus my sister is also in tata indicom as a post of manager so i 9 very well all the rules and regulation, i have so many friends of airtel and only the network reason i used airtel services but last 3-4 days my balance were be in minus so my extremely request to the higher authority i want fully explanation of my balance and who is the responsible, i do not want my any excuse with in 3 days, otherwise i will help towards the court or human act department, and the main problem is that in night shift some executives not give proper response, and they used very worst language, and threatening towards consumer.



24/10/08
1.41 AM balmukund singh thakur
Hello sir/Madam,

I am Airtel regular custmer my mob.no-[protected] company is deducting around Rs.30/-in my balance.

regards.
Hi,
I m prepaid customer and my number is [protected].On 7th Nov 08 Rs.30 has been deducted from my balance. I never subscribed of Mitti ke rang.I got message from Airtel "Your subscription to Mitti ke Rang has been renewed and you have been charged Rs.30". Same thing happened before three months.
Could you tell me why this is happening with me. I have been
requesting you since long time please don't do like that.
Still nobody listening me. I have to move towards comsumer court if you want avoid this activity.Plz refund my deducted money. Plz do not deduct any amount of any other services without my permission. Otherwise i've to close Airtel connection. Your customer care is very helpless.They didn't register my complaint.

Rajesh
[protected]
airtel is just .
but I can change my prepaid no as it is circulated alot.
these guys keep on deducting money for no reason
like they deduct money for text based services as I never subscribed fot that
yesterday they duducted rs 10/ for wap services activation
whereas i am already using gprs
what the hell is this
some should be there to nail their .

AIRTEL FRIENDZ PREPAId — deduction of balance without services

well yesterday in the evening i recharged my card +91 [protected] and got a credit of 87 rs but just within six hours when i checked my balance it was on 13.79 rs how the [censored] is it possible when i dun use any special services . i want my credit back you mother[censored]ers [censored] you.

SANTOSH
sir,
I m retailer selling all cards, recharging and access, i have complaint regarding dist.service on20.11.08 i have did wrong recharge of rs.440- in mobile no [protected], immediatly i lodged a complaint from u r side it is cancelled but still i haven't got refund even i have made complaint to u r sr but in vain, secndly u r dist. have given me the card in diwali time with 150 A2A balance i sold the card but customer got no balance when i asked to dist he said scheme is over i cant understand then why they r selling such cards hope i will get reply soon
thanks HARESH WADHWANI
FIRM:RENU'S GANDHINAGAR GUJARAT M:[protected]
Hello sir,
i m ur new customer for prepaid connection. My new connection containing no.[protected] has deactivated without any resion. i want know about that resion. plz reply me on my e-mail id "[protected]@rediffmail.com".



thanks Lavish Rathi

Airtel Prepaid Connection — wrong deduction against wap service

Dear sir,
I am a prepaid custumer of airtel, my cellno is [protected]. I have mistankly connected to
the WAP service and rs10/ are being deducted daily from my a/c.I have compained to the
wap service via net, via sms and personally to the prepaid office at sangrur.but still the
deduction Rs 10/ is continue.So it is requested to stop this or I will have to proceed to
the consumer court or to quit the company.
P.S.Rahi ([protected])
retd bsnl engineer sangrur
[protected]@rediffmail.com

Airtel Prepaid — Where did my money go?

As an airtel subscriber for a pretty long time now I have no hesitation in saying that it is probably the worst cellular service provider in the country. It is impossible to get across to the customer care representative ( funny that[protected]...the number does not exist !!!).On reaching the number you get an order to send airtel as an sms to 121. You just cant put your complaint across. This i have been enduring for the past year or so. Nevermind the cusomer disregard that seems to be the motto of this company. Today's tryst of mine with this company seemed to be heading courtward.I got a Rs.240/- topup done today at 10:12 pm and this is what I get as a message ...Recharge successful on[protected] at 10:13 PM.Talktime Rs 0.00.MRP Rs.240.00.Trans ID[protected].Dial *12*#( toll free) blah blah and the regular airtel nonsense.

Now sirs, kindly let me know as to what i should do to set it straight one last time !!!
last one month i have receive msg from customer care recharge with 111Rs & get life time validity & 100 Rs main balance . offer valid till 15th april

when i m recharge with 111Rs i m not got lifetime validity & 100Rs main bal. also i have got just only Rs 98 main bal. so plz solve my problem as soon as possible.

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