[Resolved]  Airtel Prepaid — AIRTEL Service blocked

Address:North 24 Parganas, West Bengal

Dear Sir,
This is inform to you, that i am a Airtel prepaid customer from last 4 years above but from last one month’s I am getting SMS "URGENT: Your Airtel Service will STOP if we don't receive your proof of address & ID, passport photo & Form. SUBMIT IMMEDIATELY.

After that I am going to times CityCenter Saltlake, Kolkata Airtel Office in two times with SBI bank statement and Pan card. But finally they have not received my documents. Ist day speak that you bring your Bank Passbook and 2nd speak that update your passbook then come.

So my question is "how to provide service me from last 4 years without any documents?”
My Airtel# [protected]
Thanks,
Prasanta
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Aug 13, 2020
Complaint marked as Resolved 
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[protected] Forwarded message[protected]
From: nilesh kumar <[protected]@gmail.com>
Date: Tue, Oct 26, 2010 at 11:28 AM
Subject: Fwd: My Sim activation.
To: [protected]@bharti.in




[protected] Forwarded message[protected]
From: nilesh kumar <[protected]@gmail.com>
Date: Tue, Oct 26, 2010 at 11:14 AM
Subject: Fwd: My Sim activation.
To: [protected]@airtel.in




[protected] Forwarded message[protected]
From: nilesh kumar <[protected]@gmail.com>
Date: Tue, Oct 26, 2010 at 11:01 AM
Subject: Fwd: My Sim activation.
To: [protected]@airtel.in




[protected] Forwarded message[protected]
From: nilesh kumar <[protected]@gmail.com>
Date: Mon, Oct 25, 2010 at 5:17 PM
Subject: My Sim activation.
To: nodal.[protected]@airtel.in
Cc: [protected]@airtelindia.com, [protected]@airtelindia.com, [protected]@airtel.in, [protected]@bharati.into


Dear Sir,

My Name is NILESH KUMAR, and mobile no. is [protected]. I have continue with this no.
from August 30, 2010, on 06/10/10 my out going had barred. and when i asked to Customer
Care, they replied that you we have not received DOCS. then i submitted my docs. to your
Park street Airtel relation center, kolkata.

The reciept no is 11346689 on 07/10/10.and i got my out going activated. Again on 14/10/10 my sim card registerd was failed.
and when i went to Park street Airtel relation center, kolkata. they told me that we have not received DOCS yet.
Then they advised me to talk to Nodal officer. After getting in Touch with Nodal officer, he assured me for activation
of my no. by using New Sim. after getting confermationby nodal officer again i went to Park street Airtel relation center, kolkata
on 21/10/10 and submitted my docs. reciept no. 12346689 and
i got new sim and they assured me that it will be activated after 24 hours.
but I m sorry to say no action has been taken for the same till now and i have tried no of times
on their contact no but nobody is picking my phone.

I really spender Rs 1000 + on fare to go to airtel office.and became very crazy.
If the sim will not activated, i will take legal action and go to consumer court.


--
Thanking You,
Regards,

NILESH KUMAR
Email: [protected]@gmail.com
Alternate no.[protected]

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