Airtel Prepaid — Porting does not work

swathi001

Address:

Chennai, Tamil Nadu

Hi, I ported 3 numbers to airtel, 2 from vodafone & 1 from aircel. I got a message stating my porting is successful few days after submitting the request & my new sim was activated & working fine for a week. Suddenly my line got disconnected. On contacting airtel, i was told that it was successfully ported from airtel side but vodafone has still not disconnected the line. On contacting vodafone, they have mailed us saying vodafone has ported successfully & hence we received that message stating "your porting is successful". Now airtel does not care to respond to our mails regarding this. I live abroad & i am unable to contact the customer care even. Not sure what to do.

I am pizzed of with the airtel service!!
My no [protected]

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Comments

shreya0510

from Ranchi, Jharkhand

You know what my problem is. They ported to airtel from docomo. But I do not receive any messages/calls from any docomo numbers plus any other service(other than airtel) take s ages to contact me now. Plus now after 3 weeks they say the documents I submitted are not valid.I went to nearest airtel relationship center, they say photograph in passport copy is not clear, I being a student have constraints of not having original passport with me. This is not it, I tried talking to customer care, I called at 121 and 198 but they dont have an option to customer care representative there so I called from the airtel relationship center. First someone talked then she transferred to her supervisor and then she again transferred to her supervisor, and this supervisor puts the call on hold while I am speaking.
Third class service, I will never in my life get any service offerred by airtel and would suggest anyone who reads this, prepare yourself to go through hell i[censored] take up anything from airtel.
Horrible service, no respect for customer, No satisfaction.
phone no:
[protected]