[Resolved] Axis Bank — Money not refunded | |
Hello, This is almost 30 days now and I tried to take help from Axis bank and same time SBI bank but could not get any response. Almost 30 days back I withdraw 3000/- rs. from SBI ATM, I swiped my ATM card and put my password and everything it made a transition but I did not receive any amount or receipt for that and when I made a balance inquiry 3000/- rs was already cut down on same moment. At the same time I called SBI bank and they people said its not their issue we need to contact Axis bank for that, then I contacted with AXIS Bank Customer care and I got a response that this is not their issue also. After 2 days I called Axis bank once again and this time they logged my request (req. no. 9047466, executive name is Megha) and assured me that I will get my money back within 12 to 15 days, but finally I did not. Then I called once again after 15 days and this time they did not give me any proper response and suggested me to contact with the branch I opened my account. And now i have shooted three mails to the person who is concern for my account, but no response. I need your urgent attention on this. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
4 Comments | |
Comments
Hello,
This is almost 15 days now and I tried to take help from Axis bank and same time city union bank but could not get any response.
Almost 15 days back I withdraw 4000/- rs. from city union bank k k nagar branch, chennai ATM, I swiped my ATM card and put my password and everything it made a transition but I did not receive any amount or receipt for that and when I made a balance inquiry 4000/- rs was already cut down on same moment. At the same time I called city union bank k k nagar branch, chennai bank and they people said its not their issue we need to contact Axis bank for that, then I contacted with AXIS Bank ashok nagar branch & i give complaint letter and assured me that I will get my money back within 12 to 15 days, but finally I did not.
I need your urgent attention on this.
This is almost 15 days now and I tried to take help from Axis bank and same time city union bank but could not get any response.
Almost 15 days back I withdraw 4000/- rs. from city union bank k k nagar branch, chennai ATM, I swiped my ATM card and put my password and everything it made a transition but I did not receive any amount or receipt for that and when I made a balance inquiry 4000/- rs was already cut down on same moment. At the same time I called city union bank k k nagar branch, chennai bank and they people said its not their issue we need to contact Axis bank for that, then I contacted with AXIS Bank ashok nagar branch & i give complaint letter and assured me that I will get my money back within 12 to 15 days, but finally I did not.
I need your urgent attention on this.
I Did a transaction from my axis bank debit card on 18th march. transaction amount is 775.82 rs. I did this transaction for airtel bill. My bill was not paid but money got deducted. I have registered a complaint through axis bank customer care on 19th itself. My complaint number was 6159424. It was not refunded till 27th march. I mailed on axis bank mail id and got no reply. My second complaint number was given to me on 27th i.e. 6186443. Still on 2nd complaint money was not refunded. I again called on Thursday 29th march and complaint number given is 6198647.
My money is not refunded till date. I want to ask axis bank do they think i am a fool who will keep calling customer care. They are exceeded the limits and i am not more patient for this now. its now more than 10 days and they have not refunded a net banking transaction. the service is too poor and no one should open an account in axis bank. Even they are not responding to the mail. If i don't get any reply of this mail then i am going to consumer court and will file a case against axis bank. Its my salary account and then i will transfer this.
Its my humble request to axis bank that refund my money as soon as possible. please don't force me to take a strict action against the bank.
My money is not refunded till date. I want to ask axis bank do they think i am a fool who will keep calling customer care. They are exceeded the limits and i am not more patient for this now. its now more than 10 days and they have not refunded a net banking transaction. the service is too poor and no one should open an account in axis bank. Even they are not responding to the mail. If i don't get any reply of this mail then i am going to consumer court and will file a case against axis bank. Its my salary account and then i will transfer this.
Its my humble request to axis bank that refund my money as soon as possible. please don't force me to take a strict action against the bank.
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Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
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Axis Bank — deducted amount is not refunding.
I was used the Axis Bank debit card for withdrawal of rs 1500 from Induslnd Bank Atm (Jaipur), but i was not getting any cash so when i checked again my acount bal.it was deducted Rs 1500.imidiately i called up the customer care of Axis bank and i was given a request about this & my request no is 9094428.but it was almost 20 days still i am waiting for my deducted amount.this is realy shows the carelessness of Axis bank .