Axis Bank Complaints & Reviews

i cant get the shopping mall facility through axis bank for booking railway e-ticket for transferring fund to irctc. please let me know that how can i solve this problem.

I, Arpita Mukherjee is an account holder with Axis Bank. My Acount Number is [protected] AND Customer ID:[protected], Sheme Type is SAPPL at the MIDC Andheri Branch. I have been your customer for the past 8 months. On 30th of March 2009, a consolidated charge of Rs. 498.34 ws dudected along with a Lien amount of Rs. 3151.66. Later when Rs. 4000 was submitted on 2nd April 17, 2009, the available balance showed that the Lien Amount was also deducted. My Bank Statement does not reflect the deduction of the lien amount. Also, I was not previously intimated about the consolidated charges in any form of letter or mail. If I was intimated about the deductions I would have kept my expenditures into account and would have not worried about the deductions. I was not even informed about the charges through phone banking or sms while all other transaction details are intimated. Therefore I would request the bank to refund me the total amount of Rs. 3650 to my account.

Subject: cr card [protected] AXIXBANK
To: [protected]@rbi.org.in

SIR PL TAKE STRICT ACTION AGAINST AXIXBANK FOR NOT TRACING OUT CULPRITS EVEN AND NO NO SYSTEM OF CHECKING FRAUD TRANSATIONS .

03-04-09
TO
MR PADHYAYA SIR[OMBUDSMAN]
RBI BLDG WORLI MUMBAI
Title : CREDIT CARD COMPLAINT ABOUT AXISBANK
Complaint ID : 16748
core.[protected]@gmail.com, [protected]@core.nic.in, tridib.[protected]@axisbank.com, cmt.[protected]@axisbank.com
customer.[protected]@axisbank.com, [protected]@gmail.com, customer.[protected]@axisbank.com, cc.[protected]@axisbank.com,
[protected]@axisbank.com

NO.16748 [REF:[protected]]
TO
MR PADHYAYA SIR[OMBUDSMAN]
RBI BLDG WORLI MUMBAI


TO THE UNDER SECRETARY OF MINISTRY OF CONSUMER AFFAIRS.
I THANK YOU FOR THE IMMEDITATE ACTION INITIATED AGAINST AXIXBANK.
THEY REFUSE TO LISTEN AND TAKE HELP FROM THE CUSTOMER.
MS. S.B.I. CARDS HAVE RETURNED MY MONEY IN JUST 2 MONTHS AFTER HAVING DISCOVERED THE FRAUD
[ATTACHED ADDED] BUT AXIXBANK REFUSES TO TAKE THE HELP OF OF MYSELF OR SBI THE DETAILS OF WHICH ARE GIVEN HEEUNDER

January 13, 2009





Ref No.: Fsvgl[protected]
Kuideep Singh
1/a1 Nityanand Society R C Road Mahul Road Near Kali Ban Chembur E Mumbai Mah - 400074
Ref: Review of charge at Indian Railways Catering for Rs 2336.31


Dear Kuideep Singh,





This is with reference to your letter regarding the non-receipt of credit from Indian Railways-Catering for Rs 2336.31 on your SBI Card Number[protected].
Please note that your card account has been credited directly by the bank on January 12, 2009. The credjt for the same will reflect on your statement dated February 07, 2009.
In the unlikely event of any further developments on your card account, we shall contact you, otherwise we are treating this matter as closed.
Should you have any further queries on your SBI Card account, please contact our Helpline at 39020202 or [protected] (only for MTNL and BSNL users), available round-the-clock for privileged customers like you.


Yours Sincerely








SmritiSuri
Manager - Chargeback
P.S. To know more about the SBI Card, its powerful benefits, exciting offers and exclusive discounts, you may visit us at www.sbicard.com or e-mail us at feedback.qesbi(5)qe.com





Correspondence Address: SBI Cards & Payment Services Pvt. Ltd. DLF Infinity Towers, Tower C, 12th Floor, Block 2, Building 3, DLF Cyber City Gurgaon-122002 (Haryana) India


SBI Card
Make life simple






.
I AM ALSO ATTACHING ANOTHER FRAUD THE DETAILS OF WHICH ARE GIVEN IN TIMES OF INDIA MUMBAI 02-04-09 FOR THEIR KIND PERUSAL.
I ADDING THE DETAILS HEREUNDER;
TIMES OF INDIA TIMES NATION PAGE 3
NEW DELHI: Over the years Internet search has been evolving, today one can search almost anything on the Net. But then as they say, technology i

s both a bane and a boon. Google Search recently exposed the credit card information of 19, 000 British Web surfers.

According to a report in Telegraph, the data, which includes names and home addresses as well as full card information, was accessible through a simple Google search.

According to the report, the details of thousands of Visa, Mastercard and American Express customers were mistakenly put in the public domain by fraudsters, who planned to sell it on to other scammers.

A spokesman for the banking industry body APACS said that most of the cards on the list had already been cancelled, but there are concerns that their owners were not made aware that they had been leaked online.

Incidentally, the data was originally posted on an unsecured server in Vietnam used by criminal gangs. Though the site closed down in February, the information remained available on a "cached" version of the page on Google, which stores historical snapshots of websites even after they are removed.

The report quotes a Google spokesman saying that the information has now been removed.


I HAD ALSO WRITTEN TO IRCTC.O.IN AS UNDER
From: PURUSH HAKK <[protected]@gmail.com>
Date: Thu, Nov 20, 2008 at 2:38 PM
Subject: CHARGEBACK TOCREDIT CARD NOS. .AXIX BANKCREDIT CARD NO [protected] FRAUD AMOUNT RS. 2106-24
To: [protected]@irctc.co.in


PL GIVE ME THE IDENTITY OF THE PERSON WHO HAVE FRAUDENTLY BOOKED THESE TICKETS AND YOU ARE REQUESTED TO PL RETURN THE MONEY .


.AXIX BANKCREDIT CARD NO [protected] FRAUD AMOUNT RS. 2106-24


Name KULDEEP SINGH




2].AXIX BANKCREDIT CARD NO [protected]
DT OF BOOKING
7-NOV 08 FRAUD AMOUNT RS. 2106-24
Sir the above tickets have been fraudently booked theu your website. Kindly furnish the details to the undersigned as discussed with your Parliament Street Office New Delhi I HAVE NEITHER BOOKED NOR AUTHORISED THE PAYMENTS TOTALLING RS. 4442.55.
Kd rgs.
c.c. to
[protected]@irctc.co.in
KULDEEP SINGH THIND; M.B.A., LL.B
1 A 1 NITYANAND SOCIETY RC RD CHEMBUR [E]
MUMBAI 400074
TEL 255 498 98
MOB [protected]
[protected]@gmail.com



.
AXIXBANK SHOULD NOW REFUND MY MONEY.
THANKING YOU IN ANTICIPATION
TO THE CHAIRMAN AXIXBANK
MR AMIR NIMVARKAR MAY PL TAKE UP THE CASE AT HIS LEVEL.
PL NOTE THAT ON THE INTERNET THERE ARE THOUSANDS OF COMPLAINTS WHICH ARE UNATTENDED BY AXISBANK CREDIT CARD DEPT . IF YOUR KINDSELF WANTS THE DETAILS I CAN PROVIDE THE DETAILS.

2009/4/1

PURUSH HAKK <[protected]@gmail.com>

TO THE CHAIRMAN AXIXBANK 01-04-09
MR AMIR NIMVARKAR

SIR PL NOTE WHEN EVEN TIMES OF INDIA DT 28-03-09 [SUNDAY] MUMBAI AND TOI DT 01-04-09 MUMBAI THAT YOUR PEOPLE ARE NOT HELPING TO UNCOVER A FRAUD COMMITED BY UNKNOWN PERSONS ON MY CARD EVEN WHEN I AM TRYING TO HELP YOUR PEOPLE TO BY GIVING THEM DOCUMENTS OF S.B.I. CARDS WHERE SBI WAS ABLE TO REVERSE THE CHARGES.

I AM SENDING THE ATTACHMENT T MES OF INDIA DT 28-03-09 [SUNDAY] MUMBAI


[protected] Forwarded message[protected]
From: Complaints <[protected]@core.nic.in>
Date: Apr 1, 2009 3:11 PM
Subject: ID NO.16748
To: tridib.[protected]@axisbank.com, cmt.[protected]@axisbank.com
Cc: [protected]@gmail.com

We are Subject: Fwd of Complaints

Dear Sir/Madam
We are in receipt of a complaint from Mr KULDEEP SINGH THIND, which is attached, and is self-explanatory.

the official agency of the Ministry of Consumer Affairs, Food & Public Distribution, Department of Consumer Affairs, Govt. of India, New Delhi, to facilitate such complaints promptly, to the entire satisfaction of both the parties.

We are confident that you will realize the value of the consumer, and try your best to resolve this complaint amicably at the earliest.

We would appreciate your reply, for the action taken by you, on this complaint.

Thanking you for all your help and co-operation.


Please take time to visit our website www.core.nic.in.


Thanking you,


Yours Sincerely,


Manager Complaints
Tele No[protected]


Cc The Under Secretary
Ministry of Consumer Affairs,

Food & Public Distribution,
Krishi Bhawan, New Delhi


Customer Services <customer.[protected]@axisbank.com>

reply-to customer.[protected]@axisbank.com

to [protected]@gmail.com

cc core.[protected]@gmail.com,
[protected]@core.nic.in

date Thu, Apr 2, 2009 at 10:01 AM

subject SSD CN 04-09 : (P) : Customer Letter : Shri Kuldeep Singh : ID NO.16748 [REF:[protected]]
mailed-by axisbank.com


hide details 10:01 AM (0 minutes ago)
Reply


Dear Mr.Singh,

This is with reference to your complaint dated April 01, 2009 pertaining to the disputed transaction done on your credit card account.

At the outset, please accept our sincere apologies for the inconvenience caused to you in this regard.

We wish to inform to you that, we have noted down your concern and have highlighted the matter pertaining to the investigation on the disputed transaction done on your credit card account.

Your co-operation in the interim will be highly appreciated.

For any further clarification, we kindly request you to call us on our 24-Hour Customer Services helpline {[protected] (BSNL or MTNL landlines) /[protected]}.

Thanks & Regards
Customer Service Desk
Axis Bank - Credit Card Center
SSD 01


----- Original Message ----- From: <[protected]@gmail.com>
To: <[protected]@core.nic.in>
Cc: <core.[protected]@gmail.com>
Sent: Friday, March 27, 2009 6:08 PM
Subject: New Complaint Received from 27 March 2008 - CORE Centre



Dear Complaint Team, CORE Centre

There is a complaint updated.
Title : CREDIT CARD
Complaint ID : 16748
Name : KULDEEP SINGH THIND
Email : [protected]@gmail.com
Adddress : 1 A 1 NITYANAND SOCIETY RC RD CHEMBUR [E] MUMBAI
City : MAH
State :
Zip : 400074
Phone :[protected]
Subject : 47
Business : AXIXBANK
Individual : MR ANSARI
Address : Axis Bank Limited, 131, Maker Tower - F, Colaba, MUMBAI
City : MUMBAI
State :
Zip : 400 00
Phone :[protected] or [protected]
Complaint:
SIR/MADAM
1. ON my cr card [protected] AXIXBANK REFUNDED ABOUT RS 12, 802.65/
WHICH WAS A FRAUD COMMITTED ON 6/7 NOV 08 BY UNKNOWN PERSONS BY
BUYING

TWO AIR TICKETS THRU EASYGOONE TRAVELS AND TOURS P LTD.
[EASYGOONE TRAVELS AND TOURS P LTD COLOBA, KHAR NEVER RESPONDED TO WHO AND
HOW THE FRAUD WAS COMMITTED].

AXIX BANK NEVER RESPONDED TO WHO AND HOW THE FRAUD WAS COMMITTED ON MY
CARD AND HAS NOT REFUNDED RS 2106.24 FOR FRAUD COMMITTED ON 6/7 NOV 08,
BY BUYING RAIL TICKETS THRU irctc.co.in, BY UNKNOWN PERSONS BUT HAS
CHARGED INTEREST OF RS 2440 ON IT.

2. BEFORE THIS IN MARCH 08, THEY HAD CREDITED ONLY RS 1276 WHEREAS I PAID
THEM 12500. IT WAS ONLY AFTER I SEND MY BANK STATEMENT TO THEM THAT THEY
CREDITED RS 12500. EVEN THEN THEY WANTED LATE FEE OF ABOUT RS 800 WHICH
THEY REVERSED AFTER REPEATED CALLS.

AXIX PERSON MR ALI/ANSARI AND MR VATSA TEL[protected] HAVE REFUSED TO
GIVE THE THE DETAILS AS HOW THE FRAUD WAS COMMITTED .THEY SAY FRAUDS ARE
TO BE KEPT SECRET.


LET US GET TOGETHER AND FIGHT.

HOW DO WE START PL


KULDEEP SINGH THIND; M.B.A.
1 A 1 NITYANAND SOCIETY RC RD CHEMBUR [E]
MUMBAI 400074
TEL 255 498 98
MOB [protected]
[protected]@gmail.com


COMPLAINT DETAILS AND MY FOLLOWUP.

customer.[protected]@axisbank.com, cc.[protected]@axisbank.com, [protected]@axisbank.com
I HAVE BEEN REPEATEDLY TELLING YOUR STAFF THAT PERSON MENTIONED IN THE
VISA RESOLVE ===========AAKASH SHAH=============HAS SIMILARLY DUPED OTHER
PERSONS ON IRCTC.CO.IN AND THEIR DISPUTED AMOUNTS HAVE BEEN RETURNED BY
THOSE BANKS.
I AM WILLING TO GIVE YOU THE DETAILS OF SIMILAR TRANSACTIONS SOLVED BY
ONE OTHER BANK BUT IT SEEMS YOU ARE NOT WILLING TO DISCOVER THE FRAUD AND
RATHER ARE MORE INTERESTED IN PERPETRATING FRAUDS AND BEING A PARTY TO
THIS FRAUD RATHER THAN MAINTAING GOOD RELATIONS. PL NOTE THOS WHO
ABET/HIDE FRAUD ARE ALSO LIABLE TO ACTION UNDER I.P.C.
SINCE YOU ARE NOT WILLING TO LEARN/TAKE HELP FROM YOUR CUSTOMER AND FROM
THE BY OTHR BANKS EVEN AFTER REPEATED REQUESTS PL NOTE THAT YOU SHALL BE
RESPOSIBLE FOR ALL CONSEQUENCES

KD RGS
KULDEEP SINGH THIND; M.B.A., LL.B
1 A 1 NITYANAND SOCIETYTC RD CHEMBUR [E]
MUMBAI 400074
TEL 255 498 98
MOB [protected]
[protected]@gmail.com


On Fri, Mar 20, 2009 at 11:15 AM, &lt;[protected]@axisbank.com&gt; wrote:
Dear Mr. Singh,
This is with reference to your e-mail dated March 18, 2009 to
[protected]@axisbank.com pertaining to the status of the disputed transaction on
your credit card account.
We wish to inform you that as the disputed transactions are done on the
secured website, we will be unable to assist you further regarding the
matter of investigation.
As mentioned in you email, that you have already lodged a police complaint
regarding the dispute on your credit card, we request you to co-ordinate
with the police for further assistance.
For any further clarification, we kindly request you to call us on our
24-Hour Customer Services helpline {[protected] (BSNL or MTNL landlines) /
[protected]}.
Thanks &amp; Regards
Customer Service Desk
Axis Bank - Credit Card Center
CRCD 06

-----PURUSH HAKK &lt;[protected]@gmail.com&gt; wrote: -----

To: customer.[protected]@axisbank.com, cc.[protected]@axisbank.com,
[protected]@axisbank.com
From: PURUSH HAKK &lt;[protected]@gmail.com&gt;
Date: 03/18/2009 04:42PM
Subject: Re: CRCD V572 CRCD V458 CRCD K2142: CR CARD [protected]
[REF:[protected]]

18-03-09
to
customer.[protected]@axisbank.com, cc.[protected]@axisbank.com,
&gt;&gt; [protected]@axisbank.com

SIR/MADAM
Subject: Re: CRCD V458 CRCD K2142: CR CARD [protected] PL GIVE ME THE
DETAILS OF THE PERSONS WHO HAVE MISUSED MY CARD favouring ms. easygoone
travels and tours p ltd MUMBAI. ALSO PL REVERSE ALL INTEREST CHARGESYour
AXIS Bank Credit Card Statement for the Month of February, 2009.
ALSO PL BLOCK MY CARD TILL THE TIME THE CRIMINAL CASE PROCEEDINGS ARE ON.
A] PL GIVE THE NAME OF YOUR CHAIRMAN AND THE PERSONS WHO HAVE DEALT WITH
MY CASE ALONG WITH THEIR ADDRESSES AND ALSO OF PERSONS YOU HAVE DEALT WITH
IN &quot;MS. easygoone travels and tours p ltd MUMBAI. IT SEEMS YOU ARE
NOT INTERESTED IN GIVING THE DETAILS OF PERSONS WHO WERE INVOLVED IN THE
CRIMINAL ACTIVITY OF MISUSING MY CREDIT CARD BUT ARE TRYING TO PROTECT
THEM INSTEAD BY NOT GIVING ME THE DETAILS OF TRANSACTION.
IT SEEMS YOU ARE THE JUDGE, JURY ET ALL.
YOU SEEM TO TAKE FOR GRANTED THAT THAT THE CARD HAS NOT BEEN MISUSED
INSPITE OF MY SAYING THAT A POLICE COMPLAIN HAS BEEN LODGED ON 7-12-08 AT
RCF POLICE STATION.
YOU ARE JUST ASSUMING THAT IRCTC.CO.IN IS INFALLIBLE AS IF CHECKS THE
BONAFIDE OF EVERY TRAVELLOR.
I WANT THE VISA RESOLVE OF MS easygoone travels and tours p ltd MUMBAI
TOO.WHY ARE YOU NOT GIVING ME THE SAME.
PL NOTE THAT FOR A SMALL AMOUNT OF RS 2106/24 YOU WILL BE HAVING A
CRIMINAL CASE ON YOU.
FURTHER YOU HAVE NEVER REPLIED TO ANY OF THE PONTS REAISED EARLIER WHICH I
AM REPEATING.
&quot; TODAY I HAVE RECD AN SMS ASKING ME TO CONTACT
[protected] DEMANDING TOTAL OUTSTANDING OF RS. 3641/- AND OVERDUE
AMOUNT RS. 1580/- AGST CR CARD [protected].

PL NOTE THE AMOUNT DUE IS NOT CLEAR TO ME.
HOW CAN YOU ASK FOR RS 3641/- WHEN YOU ARE ASKING ONLY FOR RS 2106/24. ARE
YOU TRYING TO CHARGE RS 1600 AS INTEREST FOR ONE MONTH. THIS IS NOT
ALLOWED BY R.B.I. PL NOTE. FURTHER HOW CAN YOU DEMAND RS 1580 AS MINIMUM
PAYMENT DUE ON RS 2106/24.
FURTHER I WANT ACTION AGAINST THE PERSON WHO HAD MISUSED RS 12500 LESS
1276 IN THE MONTH OF MARCH 2008. YOU SEEM TO BE SILENT ON THAT POINT TOO.

I AM ONCE AGAIN REPEATING MY REQUESTS:
PL NOTE IN THE PAST 1 YR U HAD NOT GIVEN ME A CREDIT OF RS 12500 EVEN
THOUGH PAYT WAS MADE IN TIME AND ONLY AFTER VARIOUS REQUEST THIS THE
SAME WAS CREDITED. THIS IS SHEER DERELICTION OF DUTY AND BAD SERVICE.
I WANT TO KNOW KNOW THE DETAILS AS TO WHY THE AMOUNT WAS NOT
CREDITED IN TIME RATHER I HAD TO GIVE MY BANK DETAILS TO GET THE
SAME CREDITED. THE CUSTOMERS SHOULD NOT BE LEFT TO YOUR WHIMS AND
FANCIES.
YOU CAN ASK FOR DETAILS AND GET THEM BUT WHEN I ASK FOR DETAILS I AM
NEVER GIVEN ANY, WHY !!!
!!!
!!!
1.U HAVE NOT READ MY EMAILS.
2.A POLICE COMPLAINT HAS ALREADY BEEN FILED ON 7 DEC 08 AT 23.3. HRS
WRT ALL 3 FRAUDS COMMITTED BY UNKNOWN PERSONS
3. U R NOT GIVING ME THE DETAILS OF ALL 3 FRAUDS COMMITTED BY UNKNOWN
PERSONS WHICH PL NOTE INSPITE OF REPEATED REMINDERS ON TEL/EMAILS.
PL SEND THE DETAILS IMMEDIATELY. SO
THAT I CAN FILE A CASE OF FRAUD AND CHEATING SECS
464, 465, 467, 420, 120B, 34, 418,
471 AND OTHER SECS OF THE IPC.


On Wed, Mar 18, 2009 at 9:19 AM, Customer Services &lt;
customer.[protected]@axisbank.com &gt; wrote:
Dear Mr. Singh,
This is with reference to your e-mail dated March 17, 2009 to
[protected]@axisbank.com pertaining to the status of the disputed transaction on
your credit card account.
At the outset, please accept our sincere apologies for the inconvenience
caused to you.
We wish to inform you that, we had escalated the matter to our risk and
fraud investigation team, and as per their confirmation the transaction
dated November 07, 2008 of Indian Railways Catering, DEL for Rs.
2, 106.24/- was successfully done on the card account.
We would again like to confirm that, as the Indian Railways Catering, DEL
transaction is done under the secured website we are unable to reverse the
disputed transaction to your credit card account, as the same is liable to
you.
Hence, we request you to kindly lodge a police complaint against the
disputed transaction and coordinate with them to recover the financial
loss as your personal details has been compromised on the website.
Further, we request you to kindly confirm if you are willing to decrease
your credit limit to Rs.10, 000.00/-.
Post your confirmation we will arrange to process your request for limit
decrease on the credit card account.
We are glad to inform to you that, now you can download / view your credit
card statement online by visiting www.axisbank.com by selecting the option
&quot;Credit Card Statement&quot; listed under &quot;Quick Access&quot; in
both Personal as well as Priority Banking.
For any further clarification, We kindly request you to call us on our
24-Hour Customer Services helpline {[protected] (BSNL or MTNL landlines) /
[protected]}.
Thanks &amp; Regards
Customer Service Desk
Axis Bank - Credit Card Center
CRCD 02

-----PURUSH HAKK &lt; [protected]@gmail.com &gt; wrote: -----
To: [protected]@axisbank.com, customer.[protected]@axisbank.com,
cc.[protected]@axisbank.com
From: PURUSH HAKK &lt; [protected]@gmail.com &gt;
Date: 03/17/2009 03:32PM
Subject: Re: CRCD V458 CRCD K2142: CR CARD [protected] PL GIVE ME THE
DETAILS OF THE PERSONS WHO HAVE MISUSED MY CARD . ALSO PL REVERSE ALL
INTEREST CHARGESYour AXIS Bank Credit Card Statement for the Month of
February, 2009
SIR/MADAM 17-03-09
YESTERDAY AND TODAY I HAVE RECD AN SMS ASKING ME TO CONTACT
[protected] DEMANDING TOTAL OUTSTANDING OF RS. 3641/- AND OVERDUE
AMOUNT RS. 1580/- AGST CR CARD [protected].
I CONTACTED THEM BUT THEY SAID THEY WOULD CONTACT ME, PL NOTE YHAT 4
DAYS WHICH U HAD REQUESTED ARE OVER AND THERE IS BEEN NO RESPONSE FROM
SIDE.PL NOTE I WILL NOT PAY THE AMOUNT.
PL NOTE THE AMOUNT DUE IS NOT CLEAR TO ME.
ALSO I HOPE BY NOW YOU HAVE KINDLY REVERSED mentioned transaction of
Indian Railways Catering NEITHER AUTHORISED NOR INCURRED BY ME on
November 07, 2008 of Rs.2, 106.24/- AS PER YOUR PROMISED.
ALSO SINCE 4 WORKING DAYS ARE OVER TODAY AS REQUESTED BY YOUR
KINDSELF, PL REVERSE THE SAME AND TREAT THAT THERE ARE NO FURTHER
PAYMENTS TO BE MADE BY ME.
I AM ONCE AGAIN REPEATING MY REQUESTS:
PL NOTE IN THE PAST 1 YR U HAD NOT GIVEN ME A CREDIT OF RS 12500 EVEN
THOUGH PAYT WAS MADE IN TIME AND ONLY AFTER VARIOUS REQUEST THIS THE
SAME WAS CREDITED. THIS IS SHEER DERELICTION OF DUTY AND BAD SERVICE.
I WANT TO KNOW KNOW THE DETAILS AS TO WHY THE AMOUNT WAS NOT
CREDITED IN TIME RATHER I HAD TO GIVE MY BANK DETAILS TO GET THE
SAME CREDITED. THE CUSTOMERS SHOULD NOT BE LEFT TO YOUR WHIMS AND
FANCIES.
YOU CAN ASK FOR DETAILS AND GET THEM BUT WHEN I ASK FOR DETAILS I AM
NEVER GIVEN ANY, WHY !!!
!!!
!!!
1.U HAVE NOT READ MY EMAILS.
2.A POLICE COMPLAINT HAS ALREADY BEEN FILED ON 7 DEC 08 AT 23.3. HRS
WRT ALL 3 FRAUDS COMMITTED BY UNKNOWN PERSONS
3. U R NOT GIVING ME THE DETAILS OF ALL 3 FRAUDS COMMITTED BY UNKNOWN
PERSONS WHICH PL NOTE INSPITE OF REPEATED REMINDERS ON TEL/EMAILS.
PL SEND THE DETAILS IMMEDIATELY. SO
THAT I CAN FILE A CASE OF FRAUD AND CHEATING SECS
464, 465, 467, 420, 120B, 34, 418, 471 AND OTHER SECS OF THE IPC.
4. ONCE AGAIN U R KINDLY REQUESTED TO REVERT THE CHARGES OF RS 2106.24
WHICH HAVE NEITHER BEEN INCURRED NOR AUTHORISED BY ME.
5. U R ONCE AGAIN KINDLY REQUESTED TO GIVE ALL DETAILS OF OF RECOVERY
SYSTEM TRIED BY U IN ALL THE 3 CASES .
6. FURTHER PL REDUCE MY CREDIT LIMIT TO RS 10000[TEH THOUSAND ONLY]
FOR SAFETY PURPOSES.

THANKING YOU

KULDEEP SINGH THIND; M.B.A., LL.B
1 A 1 NITYANAND SOCIETY RC RD CHEMBUR [E]
MUMBAI 400074
TEL 255 498 98
MOB [protected]
[protected]@gmail.com


On 3/9/09, [protected]@axisbank.com &lt; [protected]@axisbank.com &gt; wrote:
&gt;Dear Mr. Singh,
&gt;
&gt;This is with reference to your e-mail dated March 05, 2009 to
&gt; [protected]@axisbank.com regarding the disputed transactions on your credit
card
&gt;account.
&gt;
&gt;At the outset, please accept our sincere apologies for the
inconvenience
&gt;caused to you.
&gt;We wish to inform you that, we have highlighted the matter to our risk
and
&gt;fraud investigation team pertaining the disputed transaction on your
credit
&gt;card account.
&gt;
&gt;We request you to kindly allow us 4 working days to get back to you.
&gt;
&gt;For any further clarification, we kindly request you to call us on our
24-Hour Customer Services helpline {[protected] (BSNL or MTNL landlines) /
[protected]}.
&gt;
&gt;Thanks &amp; Regards
&gt;Customer Service Desk
&gt;Axis Bank - Credit Card Center
&gt;CRCD 02
&gt;
&gt;-----PURUSH HAKK &lt; [protected]@gmail.com &gt; wrote: ----- &gt;
&gt;&gt;To: customer.[protected]@axisbank.com, cc.[protected]@axisbank.com,
&gt;&gt; [protected]@axisbank.com
&gt;&gt;From: PURUSH HAKK &lt; [protected]@gmail.com &gt;
&gt;&gt;Date: 03/05/2009 03:57PM
&gt;&gt;Subject: Re: CRCD K2142: CR CARD [protected] PL GIVE ME THE
DETAILS
&gt;&gt;OF THE PERSONS WHO HAVE MISUSED MY CARD . ALSO PL REVERSE ALL
INTEREST
&gt;&gt;CHARGESYour AXIS Bank Credit Card Statement for the Month of
February,
&gt;&gt;2009
&gt;&gt;
&gt;&gt;5 MAR 09
&gt;&gt;
&gt;&gt;PL NOTE IN THE PAST 1 YR U HAD NOT GIVEN ME A CREDIT OF RS 12500
EVEN
&gt;&gt;THOUGH PAYT WAS MADE IN TIME AND ONLY AFTER VARIOUS REQUEST THIS
THE SAME
&gt;&gt;WAS CREDITED. THIS IS SHEER DERELICTION OF DUTY AND BAD SERVICE. I
WANT TO
&gt;&gt;KNOW KNOW THE DETAILS AS TO WHY THE AMOUNT WAS NOT CREDITED IN
TIME
&gt;&gt;RATHER I HAD TO GIVE MY BANK DETAILS TO GET THE SAME CREDITED. THE
&gt;&gt;CUSTOMERS SHOULD NOT BE LEFT TO YOUR WHIMS AND FANCIES.
&gt;&gt;YOU CAN ASK FOR DETAILS AND GET THEM BUT WHEN I ASK FOR DETAILS I
AM NEVER
&gt;&gt;GIVEN ANY, WHY !!!
&gt;&gt;!!!
&gt;&gt;
&gt;&gt;1.U HAVE NOT READ MY EMAILS.
&gt;&gt;
&gt;&gt;2.A POLICE COMPLAINT HAS ALREADY BEEN FILED ON 7 DEC 08 AT 23.3.
HRS WRT
&gt;&gt;ALL 3 FRAUDS COMMITTED BY UNKNOWN PERSONS
&gt;&gt;
&gt;&gt;3. U R NOT GIVING ME THE DETAILS OF ALL 3 FRAUDS COMMITTED BY
UNKNOWN
&gt;&gt;PERSONS WHICH PL NOTE INSPITE OF REPEATED REMINDERS ON TEL/EMAILS.
&gt;&gt;
&gt;&gt;PL SEND THE DETAILS IMMEDIATELY. SO
&gt;&gt;THAT I CAN FILE A CASE OF FRAUD AND CHEATING SECS
&gt;&gt;464, 465, 467, 420, 120B, 34, 418, 471 AND OTHER SECS OF THE IPC.
&gt;&gt;
&gt;&gt;4. ONCE AGAIN U R KINDLY REQUESTED TO REVERT THE CHARGES OF RS
2106.24
&gt;&gt;WHICH HAVE NEITHER BEEN INCURRED NOR AUTHORISED BY ME.
&gt;&gt;
&gt;&gt;5. U R ONCE AGAIN KINDLY REQUESTED TO GIVE ALL DETAILS OF OF
RECOVERY
&gt;&gt;SYSTEM TRIED BY U IN ALL THE 3 CASES .
&gt;&gt;
&gt;&gt;6. FURTHER PL REDUCE MY CREDIT LIMIT TO RS 10000[TEH THOUSAND
ONLY] FOR
&gt;&gt;SAFETY PURPOSES.
&gt;&gt;
&gt;&gt;KD RGS KULDEEP
&gt;&gt;
&gt;&gt;
&gt;&gt;
&gt;&gt;
&gt;&gt;
&gt;&gt;
&gt;&gt;
&gt;&gt;
&gt;&gt;On Mon, Mar 2, 2009 at 1:12 PM, PURUSH HAKK &lt;
[protected]@gmail.com
&gt;&gt;&gt;wrote:
&gt;&gt;&gt;
&gt;&gt;&gt;PL NOTE I CALLED YOUR HELPLINE AT CHEMBUR TODAY BUT THEY R OF
NO HELP AS
&gt;&gt;&gt;THEY KNOW NOTHING ABOUT THIS CASE.
&gt;&gt;&gt;
&gt;&gt;&gt;PL NOTE IN THE PAST 1 YR U HAD NOT GIVEN ME A CREDIT OF RS
12500 EVEN
&gt;&gt;&gt;THOUGH PAYT WAS MADE IN TIME AND ONLY AFTER VARIOUS REQUEST
THIS THE SAME
&gt;&gt;&gt;WAS CREDITED. THIS IS SHEER DERELICTION OF DUTY AND BAD
SERVICE. I WANT
&gt;&gt;&gt;TO KNOW KNOW THE DETAILS AS TO WHY THE AMOUNT WAS NOT CREDITED
IN TIME
&gt;&gt;&gt;RATHER I HAD TO GIVE MY BANK DETAILS TO GET THE SAME CREDITED.
THE
&gt;&gt;&gt;CUSTOMERS SHOULD NOT BE LEFT TO YOUR WHIMS AND FANCIES.
&gt;&gt;&gt;YOU CAN ASK FOR DETAILS AND GET THEM BUT WHEN I ASK FOR
DETAILS I AM
&gt;&gt;&gt;NEVER GIVEN ANY, WHY
&gt;&gt;&gt;!!!
&gt;&gt;&gt;
&gt;&gt;&gt;1.U HAVE NOT READ MY EMAILS.
&gt;&gt;&gt;
&gt;&gt;&gt;2.A POLICE COMPLAINT HAS ALREADY BEEN FILED ON 7 DEC 08 AT
23.3. HRS WRT
&gt;&gt;&gt;ALL 3 FRAUDS COMMITTED BY UNKNOWN PERSONS
&gt;&gt;&gt;
&gt;&gt;&gt;3. U R NOT GIVING ME THE DETAILS OF ALL 3 FRAUDS COMMITTED BY
UNKNOWN
&gt;&gt;&gt;PERSONS WHICH PL NOTE INSPITE OF REPEATED REMINDERS ON
TEL/EMAILS.
&gt;&gt;&gt;
&gt;&gt;&gt;PL SEND THE DETAILS IMMEDIATELY. SO
&gt;&gt;&gt;THAT I CAN FILE A CASE OF FRAUD AND CHEATING SECS
&gt;&gt;&gt;464, 465, 467, 420, 120B, 34, 418, 471 AND OTHER SECS OF THE IPC.
&gt;&gt;&gt;
&gt;&gt;&gt;4. ONCE AGAIN U R KINDLY REQUESTED TO REVERT THE CHARGES OF RS
2106.24
&gt;&gt;&gt;WHICH HAVE NEITHER BEEN INCURRED NOR AUTHORISED BY ME.
&gt;&gt;&gt;
&gt;&gt;&gt;5. U R ONCE AGAIN KINDLY REQUESTED TO GIVE ALL DETAILS OF OF
RECOVERY
&gt;&gt;&gt;SYSTEM TRIED BY U IN ALL THE 3 CASES
&gt;&gt;&gt;
&gt;&gt;&gt;KD RGS KULDEEP

&gt;&gt;&gt;On Mon, Mar 2, 2009 at 10:42 AM, &lt; [protected]@axisbank.com &gt;
wrote:
&gt;&gt;&gt;&gt;
&gt;&gt;&gt;&gt;Dear Mr. Singh,
&gt;&gt;&gt;&gt;
&gt;&gt;&gt;&gt;This is with reference to your e-mail dated February 28,
2009 to
&gt;&gt;&gt;&gt; [protected]@axisbank.com regarding the disputed transactions on
your credit
&gt;&gt;&gt;&gt;card
&gt;&gt;&gt;&gt;account.
&gt;&gt;&gt;&gt;We would like to inform you, as per your complaint the
dispute has been
&gt;&gt;&gt;&gt;settled and the disputed amount and interest charges
amounting to
&gt;&gt;&gt;&gt;Rs.12, 802.65/- is refunded back to your credit card
account. The credit
&gt;&gt;&gt;&gt;of this amount is reflecting in the statement dated
February 25, 2009
&gt;&gt;&gt;&gt;which has been attached for your reference.
&gt;&gt;&gt;&gt;
&gt;&gt;&gt;&gt;We also wish to inform you that, as per information
provided by you we
&gt;&gt;&gt;&gt;had raised the dispute on the mentioned transaction of
Indian Railways
&gt;&gt;&gt;&gt;Catering made on November 07, 2008 of Rs.2, 106.24/-,
however the dispute
&gt;&gt;&gt;&gt;has been resolved in bank''s favor hence we request you
request you to
&gt;&gt;&gt;&gt;kindly liase with the merchant or lodge a police
complaint.
&gt;&gt;&gt;&gt;
&gt;&gt;&gt;&gt;Further, we have arranged to retrieve the documents
pertaining to the
&gt;&gt;&gt;&gt;dispute.
&gt;&gt;&gt;&gt;
&gt;&gt;&gt;&gt;For any further clarification, we kindly request you to
call us on our
&gt;&gt;&gt;&gt;24-Hour Customer Services helpline {[protected] (BSNL or
MTNL landlines)
&gt;&gt;&gt;&gt;/[protected]}.
&gt;&gt;&gt;&gt;
&gt;&gt;&gt;&gt;We assure you our best of services.
&gt;&gt;&gt;&gt;Thanks &amp; Regards
&gt;&gt;&gt;&gt;Customer Service Desk
&gt;&gt;&gt;&gt;Axis Bank - Credit Card Center
&gt;&gt;&gt;&gt;CRCD 05
&gt;&gt;&gt;&gt;
&gt;&gt;&gt;&gt;-----PURUSH HAKK &lt; [protected]@gmail.com &gt;
wrote: ----- &gt;&gt;&gt;&gt;
&gt;&gt;&gt;&gt;&gt;To: customer.[protected]@axisbank.com, [protected]@axisbank.com,
&gt;&gt;&gt;&gt;&gt; cc.[protected]@axisbank.com
&gt;&gt;&gt;&gt;&gt;From: PURUSH HAKK &lt; [protected]@gmail.com
&gt;
&gt;&gt;&gt;&gt;&gt;Date: 02/28/2009 05:48PM
&gt;&gt;&gt;&gt;&gt;Subject: Re: CR CARD [protected] PL GIVE ME THE
DETAILS OF THE
&gt;&gt;&gt;&gt;&gt;PERSONS WHO HAVE MISUSED MY CARD . ALSO PL REVERSE ALL
INTEREST
;CHARGES MY AXIS Bank Credit Card
--
KULDEEP SINGH THIND; M.B.A., LL.B
1 A 1 NITYANAND SOCIETY RC RD CHEMBUR [E]
MUMBAI 400074
TEL 255 498 98
MOB [protected]
[protected]@gmail.com


On Wed, Mar 18, 2009 at 4:39 PM, PURUSH HAKK &lt;
[protected]@gmail.com &gt; wrote:
18-03-09
to
customer.[protected]@axisbank.com, cc.[protected]@axisbank.com,
&gt;&gt; [protected]@axisbank.com

SIR/MADAM
Subject: Re: CRCD V458 CRCD K2142: CR CARD [protected] PL GIVE ME THE
DETAILS OF THE PERSONS WHO HAVE MISUSED MY CARD favouring ms. easygoone
travels and tours p ltd MUMBAI. ALSO PL REVERSE ALL INTEREST CHARGESYour
AXIS Bank Credit Card Statement for the Month of February, 2009.
ALSO PL BLOCK MY CARD TILL THE TIME THE CRIMINAL CASE PROCEEDINGS ARE ON.
A] PL GIVE THE NAME OF YOUR CHAIRMAN AND THE PERSONS WHO HAVE DEALT WITH
MY CASE ALONG WITH THEIR ADDRESSES AND ALSO OF PERSONS YOU HAVE DEALT WITH
IN &quot;MS. easygoone travels and tours p ltd MUMBAI. IT SEEMS YOU ARE
NOT INTERESTED IN GIVING THE DETAILS OF PERSONS WHO WERE INVOLVED IN THE
CRIMINAL ACTIVITY OF MISUSING MY CREDIT CARD BUT ARE TRYING TO PROTECT
THEM INSTEAD BY NOT GIVING ME THE DETAILS OF TRANSACTION.
IT SEEMS YOU ARE THE JUDGE, JURY ET ALL.
YOU SEEM TO TAKE FOR GRANTED THAT THAT THE CARD HAS NOT BEEN MISUSED
INSPITE OF MY SAYING THAT A POLICE COMPLAIN HAS BEEN LODGED ON 7-12-08 AT
RCF POLICE STATION.
YOU ARE JUST ASSUMING THAT IRCTC.CO.IN IS INFALLIBLE AS IF CHECKS THE
BONAFIDE OF EVERY TRAVELLOR.
I WANT THE VISA RESOLVE OF MS easygoone travels and tours p ltd MUMBAI
TOO.WHY ARE YOU NOT GIVING ME THE SAME.
PL NOTE THAT FOR A SMALL AMOUNT OF RS 2106/24 YOU WILL BE HAVING A
CRIMINAL CASE ON YOU.
FURTHER YOU HAVE NEVER REPLIED TO ANY OF THE PONTS REAISED EARLIER WHICH I
AM REPEATING.

&quot; TODAY I HAVE RECD AN SMS ASKING ME TO CONTACT
[protected] DEMANDING TOTAL OUTSTANDING OF RS. 3641/- AND OVERDUE
AMOUNT RS. 1580/- AGST CR CARD [protected].

PL NOTE THE AMOUNT DUE IS NOT CLEAR TO ME.

HOW CAN YOU ASK FOR RS 3641/- WHEN YOU ARE ASKING ONLY FOR RS 2106/24. ARE
YOU TRYING TO CHARGE RS 1600 AS INTEREST FOR ONE MONTH. THIS IS NOT
ALLOWED BY R.B.I. PL NOTE. FURTHER HOW CAN YOU DEMAND RS 1580 AS MINIMUM
PAYMENT DUE ON RS 2106/24.
FURTHER I WANT ACTION AGAINST THE PERSON WHO HAD MISUSED RS 12500 LESS
1276 IN THE MONTH OF MARCH 2008. YOU SEEM TO BE SILENT ON THAT POINT TOO.

I AM ONCE AGAIN REPEATING MY REQUESTS:
PL NOTE IN THE PAST 1 YR U HAD NOT GIVEN ME A CREDIT OF RS 12500 EVEN
THOUGH PAYT WAS MADE IN TIME AND ONLY AFTER VARIOUS REQUEST THIS THE
SAME WAS CREDITED. THIS IS SHEER DERELICTION OF DUTY AND BAD SERVICE.
I WANT TO KNOW KNOW THE DETAILS AS TO WHY THE AMOUNT WAS NOT
CREDITED IN TIME RATHER I HAD TO GIVE MY BANK DETAILS TO GET THE
SAME CREDITED. THE CUSTOMERS SHOULD NOT BE LEFT TO YOUR WHIMS AND
FANCIES.
YOU CAN ASK FOR DETAILS AND GET THEM BUT WHEN I ASK FOR DETAILS I AM
NEVER GIVEN ANY, WHY !!!
!!!
!!!
1.U HAVE NOT READ MY EMAILS.
2.A POLICE COMPLAINT HAS ALREADY BEEN FILED ON 7 DEC 08 AT 23.3. HRS
WRT ALL 3 FRAUDS COMMITTED BY UNKNOWN PERSONS
3. U R NOT GIVING ME THE DETAILS OF ALL 3 FRAUDS COMMITTED BY UNKNOWN
PERSONS WHICH PL NOTE INSPITE OF REPEATED REMINDERS ON TEL/EMAILS.
PL SEND THE DETAILS IMMEDIATELY. SO
THAT I CAN FILE A CASE OF FRAUD AND CHEATING SECS
464, 465, 467, 420, 120B, 34, 418,
471 AND OTHER SECS OF THE IPC.


On Wed, Mar 18, 2009 at 9:19 AM, Customer Services &lt;
customer.[protected]@axisbank.com &gt; wrote:
Dear Mr. Singh,

This is with reference to your e-mail dated March 17, 2009 to
[protected]@axisbank.com pertaining to the status of the disputed transaction on
your credit card account.
At the outset, please accept our sincere apologies for the inconvenience
caused to you.
We wish to inform you that, we had escalated the matter to our risk and
fraud investigation team, and as per their confirmation the transaction
dated November 07, 2008 of Indian Railways Catering, DEL for Rs.
2, 106.24/- was successfully done on the card account.
We would again like to confirm that, as the Indian Railways Catering, DEL
transaction is done under the secured website we are unable to reverse the
disputed transaction to your credit card account, as the same is liable to
you.
Hence, we request you to kindly lodge a police complaint against the
disputed transaction and coordinate with them to recover the financial
loss as your personal details has been compromised on the website.
Further, we request you to kindly confirm if you are willing to decrease
your credit limit to Rs.10, 000.00/-.
Post your confirmation we will arrange to process your request for limit
decrease on the credit card account.
We are glad to inform to you that, now you can download / view your credit
card statement online by visiting www.axisbank.com by selecting the option
&quot;Credit Card Statement&quot; listed under &quot;Quick Access&quot; in
both Personal as well as Priority Banking.
For any further clarification, We kindly request you to call us on our
24-Hour Customer Services helpline {[protected] (BSNL or MTNL landlines) /
[protected]}.
Thanks &amp; Regards
Customer Service Desk
Axis Bank - Credit Card Center
CRCD 02

-----PURUSH HAKK &lt; [protected]@gmail.com &gt; wrote: -----
To: [protected]@axisbank.com, customer.[protected]@axisbank.com,
cc.[protected]@axisbank.com
From: PURUSH HAKK &lt; [protected]@gmail.com &gt;
Date: 03/17/2009 03:32PM
Subject: Re: CRCD V458 CRCD K2142: CR CARD [protected] PL GIVE ME THE
DETAILS OF THE PERSONS WHO HAVE MISUSED MY CARD . ALSO PL REVERSE ALL
INTEREST CHARGESYour AXIS Bank Credit Card Statement for the Month of
February, 2009
SIR/MADAM 17-03-09
YESTERDAY AND TODAY I HAVE RECD AN SMS ASKING ME TO CONTACT
[protected] DEMANDING TOTAL OUTSTANDING OF RS. 3641/- AND OVERDUE
AMOUNT RS. 1580/- AGST CR CARD [protected].
I CONTACTED THEM BUT THEY SAID THEY WOULD CONTACT ME, PL NOTE YHAT 4
DAYS WHICH U HAD REQUESTED ARE OVER AND THERE IS BEEN NO RESPONSE FROM
SIDE.PL NOTE I WILL NOT PAY THE AMOUNT.
PL NOTE THE AMOUNT DUE IS NOT CLEAR TO ME.
ALSO I HOPE BY NOW YOU HAVE KINDLY REVERSED mentioned transaction of
Indian Railways Catering NEITHER AUTHORISED NOR INCURRED BY ME on
November 07, 2008 of Rs.2, 106.24/- AS PER YOUR PROMISED.
ALSO SINCE 4 WORKING DAYS ARE OVER TODAY AS REQUESTED BY YOUR
KINDSELF, PL REVERSE THE SAME AND TREAT THAT THERE ARE NO FURTHER
PAYMENTS TO BE MADE BY ME.
I AM ONCE AGAIN REPEATING MY REQUESTS:
PL NOTE IN THE PAST 1 YR U HAD NOT GIVEN ME A CREDIT OF RS 12500 EVEN
THOUGH PAYT WAS MADE IN TIME AND ONLY AFTER VARIOUS REQUEST THIS THE
SAME WAS CREDITED. THIS IS SHEER DERELICTION OF DUTY AND BAD SERVICE.
I WANT TO KNOW KNOW THE DETAILS AS TO WHY THE AMOUNT WAS NOT
CREDITED IN TIME RATHER I HAD TO GIVE MY BANK DETAILS TO GET THE
SAME CREDITED. THE CUSTOMERS SHOULD NOT BE LEFT TO YOUR WHIMS AND
FANCIES.
YOU CAN ASK FOR DETAILS AND GET THEM BUT WHEN I ASK FOR DETAILS I AM
NEVER GIVEN ANY, WHY !!!
!!!
!!!
1.U HAVE NOT READ MY EMAILS.
2.A POLICE COMPLAINT HAS ALREADY BEEN FILED ON 7 DEC 08 AT 23.3. HRS
WRT ALL 3 FRAUDS COMMITTED BY UNKNOWN PERSONS
3. U R NOT GIVING ME THE DETAILS OF ALL 3 FRAUDS COMMITTED BY UNKNOWN
PERSONS WHICH PL NOTE INSPITE OF REPEATED REMINDERS ON TEL/EMAILS.
PL SEND THE DETAILS IMMEDIATELY. SO
THAT I CAN FILE A CASE OF FRAUD AND CHEATING SECS
464, 465, 467, 420, 120B, 34, 418, 471 AND OTHER SECS OF THE IPC.
4. ONCE AGAIN U R KINDLY REQUESTED TO REVERT THE CHARGES OF RS 2106.24
WHICH HAVE NEITHER BEEN INCURRED NOR AUTHORISED BY ME.
5. U R ONCE AGAIN KINDLY REQUESTED TO GIVE ALL DETAILS OF OF RECOVERY
SYSTEM TRIED BY U IN ALL THE 3 CASES .
6. FURTHER PL REDUCE MY CREDIT LIMIT TO RS 10000[TEH THOUSAND ONLY]
FOR SAFETY PURPOSES.

THANKING YOU

KULDEEP SINGH THIND; M.B.A., LL.B
1 A 1 NITYANAND SOCIETY RC RD CHEMBUR [E]
MUMBAI 400074
TEL 255 498 98
MOB [protected]
[protected]@gmail.com


On 3/9/09, [protected]@axisbank.com &lt; [protected]@axisbank.com &gt; wrote:
&gt;Dear Mr. Singh,
&gt;
&gt;This is with reference to your e-mail dated March 05, 2009 to
&gt; [protected]@axisbank.com regarding the disputed transactions on your credit
card
&gt;account.
&gt;
&gt;At the outset, please accept our sincere apologies for the
inconvenience
&gt;caused to you.
&gt;We wish to inform you that, we have highlighted the matter to our risk
and
&gt;fraud investigation team pertaining the disputed transaction on your
credit
&gt;card account.
&gt;
&gt;We request you to kindly allow us 4 working days to get back to you.
&gt;
&gt;For any further clarification, we kindly request you to call us on our
24-Hour Customer Services helpline {[protected] (BSNL or MTNL landlines) /
[protected]}.
&gt;
&gt;Thanks &amp; Regards
&gt;Customer Service Desk
&gt;Axis Bank - Credit Card Center
&gt;CRCD 02
&gt;
&gt;-----PURUSH HAKK &lt; [protected]@gmail.com &gt; wrote: ----- &gt;
&gt;&gt;To: customer.[protected]@axisbank.com, cc.[protected]@axisbank.com,
&gt;&gt; [protected]@axisbank.com
&gt;&gt;From: PURUSH HAKK &lt; [protected]@gmail.com &gt;
&gt;&gt;Date: 03/05/2009 03:57PM
&gt;&gt;Subject: Re: CRCD K2142: CR CARD [protected] PL GIVE ME THE
DETAILS
&gt;&gt;OF THE PERSONS WHO HAVE MISUSED MY CARD . ALSO PL REVERSE ALL
INTEREST
&gt;&gt;CHARGESYour AXIS Bank Credit Card Statement for the Month of
February,
&gt;&gt;2009
&gt;&gt;
&gt;&gt;5 MAR 09
&gt;&gt;
&gt;&gt;PL NOTE IN THE PAST 1 YR U HAD NOT GIVEN ME A CREDIT OF RS 12500
EVEN
&gt;&gt;THOUGH PAYT WAS MADE IN TIME AND ONLY AFTER VARIOUS REQUEST THIS
THE SAME
&gt;&gt;WAS CREDITED. THIS IS SHEER DERELICTION OF DUTY AND BAD SERVICE. I
WANT TO
&gt;&gt;KNOW KNOW THE DETAILS AS TO WHY THE AMOUNT WAS NOT CREDITED IN
TIME
&gt;&gt;RATHER I HAD TO GIVE MY BANK DETAILS TO GET THE SAME CREDITED. THE
&gt;&gt;CUSTOMERS SHOULD NOT BE LEFT TO YOUR WHIMS AND FANCIES.
&gt;&gt;YOU CAN ASK FOR DETAILS AND GET THEM BUT WHEN I ASK FOR DETAILS I
AM NEVER
&gt;&gt;GIVEN ANY, WHY !!!
&gt;&gt;!!!
&gt;&gt;
&gt;&gt;1.U HAVE NOT READ MY EMAILS.
&gt;&gt;
&gt;&gt;2.A POLICE COMPLAINT HAS ALREADY BEEN FILED ON 7 DEC 08 AT 23.3.
HRS WRT
&gt;&gt;ALL 3 FRAUDS COMMITTED BY UNKNOWN PERSONS
&gt;&gt;
&gt;&gt;3. U R NOT GIVING ME THE DETAILS OF ALL 3 FRAUDS COMMITTED BY
UNKNOWN
&gt;&gt;PERSONS WHICH PL NOTE INSPITE OF REPEATED REMINDERS ON TEL/EMAILS.
&gt;&gt;
&gt;&gt;PL SEND THE DETAILS IMMEDIATELY. SO
&gt;&gt;THAT I CAN FILE A CASE OF FRAUD AND CHEATING SECS
&gt;&gt;464, 465, 467, 420, 120B, 34, 418, 471 AND OTHER SECS OF THE IPC.
&gt;&gt;
&gt;&gt;4. ONCE AGAIN U R KINDLY REQUESTED TO REVERT THE CHARGES OF RS
2106.24
&gt;&gt;WHICH HAVE NEITHER BEEN INCURRED NOR AUTHORISED BY ME.
&gt;&gt;
&gt;&gt;5. U R ONCE AGAIN KINDLY REQUESTED TO GIVE ALL DETAILS OF OF
RECOVERY
&gt;&gt;SYSTEM TRIED BY U IN ALL THE 3 CASES .
&gt;&gt;
&gt;&gt;6. FURTHER PL REDUCE MY CREDIT LIMIT TO RS 10000[TEH THOUSAND
ONLY] FOR
&gt;&gt;SAFETY PURPOSES.
&gt;&gt;
&gt;&gt;KD RGS KULDEEP
&gt;&gt;
&gt;&gt;
&gt;&gt;
&gt;&gt;
&gt;&gt;
&gt;&gt;
&gt;&gt;
&gt;&gt;
&gt;&gt;On Mon, Mar 2, 2009 at 1:12 PM, PURUSH HAKK &lt;
[protected]@gmail.com
&gt;&gt;&gt;wrote:
&gt;&gt;&gt;
&gt;&gt;&gt;PL NOTE I CALLED YOUR HELPLINE AT CHEMBUR TODAY BUT THEY R OF
NO HELP AS
&gt;&gt;&gt;THEY KNOW NOTHING ABOUT THIS CASE.
&gt;&gt;&gt;
&gt;&gt;&gt;PL NOTE IN THE PAST 1 YR U HAD NOT GIVEN ME A CREDIT OF RS
12500 EVEN
&gt;&gt;&gt;THOUGH PAYT WAS MADE IN TIME AND ONLY AFTER VARIOUS REQUEST
THIS THE SAME
&gt;&gt;&gt;WAS CREDITED. THIS IS SHEER DERELICTION OF DUTY AND BAD
SERVICE. I WANT
&gt;&gt;&gt;TO KNOW KNOW THE DETAILS AS TO WHY THE AMOUNT WAS NOT CREDITED
IN TIME
&gt;&gt;&gt;RATHER I HAD TO GIVE MY BANK DETAILS TO GET THE SAME CREDITED.
THE
&gt;&gt;&gt;CUSTOMERS SHOULD NOT BE LEFT TO YOUR WHIMS AND FANCIES.
&gt;&gt;&gt;YOU CAN ASK FOR DETAILS AND GET THEM BUT WHEN I ASK FOR
DETAILS I AM
&gt;&gt;&gt;NEVER GIVEN ANY, WHY
&gt;&gt;&gt;!!!
&gt;&gt;&gt;
&gt;&gt;&gt;1.U HAVE NOT READ MY EMAILS.
&gt;&gt;&gt;
&gt;&gt;&gt;2.A POLICE COMPLAINT HAS ALREADY BEEN FILED ON 7 DEC 08 AT
23.3. HRS WRT
&gt;&gt;&gt;ALL 3 FRAUDS COMMITTED BY UNKNOWN PERSONS
&gt;&gt;&gt;
&gt;&gt;&gt;3. U R NOT GIVING ME THE DETAILS OF ALL 3 FRAUDS COMMITTED BY
UNKNOWN
&gt;&gt;&gt;PERSONS WHICH PL NOTE INSPITE OF REPEATED REMINDERS ON
TEL/EMAILS.
&gt;&gt;&gt;
&gt;&gt;&gt;PL SEND THE DETAILS IMMEDIATELY. SO
&gt;&gt;&gt;THAT I CAN FILE A CASE OF FRAUD AND CHEATING SECS
&gt;&gt;&gt;464, 465, 467, 420, 120B, 34, 418, 471 AND OTHER SECS OF THE IPC.
&gt;&gt;&gt;
&gt;&gt;&gt;4. ONCE AGAIN U R KINDLY REQUESTED TO REVERT THE CHARGES OF RS
2106.24
&gt;&gt;&gt;WHICH HAVE NEITHER BEEN INCURRED NOR AUTHORISED BY ME.
&gt;&gt;&gt;
&gt;&gt;&gt;5. U R ONCE AGAIN KINDLY REQUESTED TO GIVE ALL DETAILS OF OF
RECOVERY
&gt;&gt;&gt;SYSTEM TRIED BY U IN ALL THE 3 CASES
&gt;&gt;&gt;
&gt;&gt;&gt;KD RGS KULDEEP
&gt;&gt;&gt;
&gt;&gt;&gt;
&gt;&gt;&gt;
&gt;&gt;&gt;
&gt;&gt;&gt;
&gt;&gt;&gt;On Mon, Mar 2, 2009 at 10:42 AM, &lt; [protected]@axisbank.com &gt;
wrote:
&gt;&gt;&gt;&gt;
&gt;&gt;&gt;&gt;Dear Mr. Singh,
&gt;&gt;&gt;&gt;
&gt;&gt;&gt;&gt;This is with reference to your e-mail dated February 28,
2009 to
&gt;&gt;&gt;&gt; [protected]@axisbank.com regarding the disputed transactions on
your credit
&gt;&gt;&gt;&gt;card
&gt;&gt;&gt;&gt;account.
&gt;&gt;&gt;&gt;We would like to inform you, as per your complaint the
dispute has been
&gt;&gt;&gt;&gt;settled and the disputed amount and interest charges
amounting to
&gt;&gt;&gt;&gt;Rs.12, 802.65/- is refunded back to your credit card
account. The credit
&gt;&gt;&gt;&gt;of this amount is reflecting in the statement dated
February 25, 2009
&gt;&gt;&gt;&gt;which has been attached for your reference.
&gt;&gt;&gt;&gt;
&gt;&gt;&gt;&gt;We also wish to inform you that, as per information
provided by you we
&gt;&gt;&gt;&gt;had raised the dispute on the mentioned transaction of
Indian Railways
&gt;&gt;&gt;&gt;Catering made on November 07, 2008 of Rs.2, 106.24/-,
however the dispute
&gt;&gt;&gt;&gt;has been resolved in bank''s favor hence we request you
request you to
&gt;&gt;&gt;&gt;kindly liase with the merchant or lodge a police
complaint.
&gt;&gt;&gt;&gt;
&gt;&gt;&gt;&gt;Further, we have arranged to retrieve the documents
pertaining to the
&gt;&gt;&gt;&gt;dispute.
&gt;&gt;&gt;&gt;
&gt;&gt;&gt;&gt;For any further clarification, we kindly request you to
call us on our
&gt;&gt;&gt;&gt;24-Hour Customer Services helpline {[protected] (BSNL or
MTNL landlines)
&gt;&gt;&gt;&gt;/[protected]}.
&gt;&gt;&gt;&gt;
&gt;&gt;&gt;&gt;We assure you our best of services.
&gt;&gt;&gt;&gt;Thanks &amp; Regards
&gt;&gt;&gt;&gt;Customer Service Desk
&gt;&gt;&gt;&gt;Axis Bank - Credit Card Center
&gt;&gt;&gt;&gt;CRCD 05
&gt;&gt;&gt;&gt;
&gt;&gt;&gt;&gt;-----PURUSH HAKK &lt; [protected]@gmail.com &gt;
wrote: ----- &gt;&gt;&gt;&gt;
&gt;&gt;&gt;&gt;&gt;To: customer.[protected]@axisbank.com, [protected]@axisbank.com,
&gt;&gt;&gt;&gt;&gt; cc.[protected]@axisbank.com
&gt;&gt;&gt;&gt;&gt;From: PURUSH HAKK &lt; [protected]@gmail.com
&gt;
&gt;&gt;&gt;&gt;&gt;Date: 02/28/2009 05:48PM
&gt;&gt;&gt;&gt;&gt;Subject: Re: CR CARD [protected] PL GIVE ME THE
DETAILS OF THE
&gt;&gt;&gt;&gt;&gt;PERSONS WHO HAVE MISUSED MY CARD . ALSO PL REVERSE ALL
INTEREST
&gt;&gt;&gt;&gt;&gt;CHARGESYour AXIS Bank Credit Card Statement for the
Month of February,
&gt;&gt;&gt;&gt;&gt;2009
;Re: CR CARD [protected] PL GIVE ME THE DETAILS OF
THE PERSONS WHO ;HAVE MISUSED MY CARD . ALSO PL REVERSE ALL INTEREST
CHARGES


--

Consequences : A COLLASSAL WASTE OF TIME, MENTAL AND PHYSICAL HARASSMENT

Want to contact anyone who will help


--


KULDEEP SINGH THIND; M.B.A., LL.B
1 A 1 NITYANAND SOCIETY RC RD CHEMBUR [E]
MUMBAI 400074
TEL 255 498 98
MOB [protected]
[protected]@gmail.com

CON CHARGES

I am working for a real estate company called Silverline Realty since July last year and our salary accounts are at AXIS BANK Cox Town branch.Up yo mid March I had no reason to complain, BUT on March 30
when I went to withdraw Rs.15000 from the ATM, I found that the funds were insufficient.I pulled out the mini statement and to my horror realised that the bank had KNOCKED OFF Rs, 3600 as CONSOLIDATED CHARGES AND RS.367 as Service Tax from my account.I rushed to the branch to enquie, met the manager, But she said she wasnt in a position to help me before First week of April

I reahed office and asked the other employees about their accounts and realised all of them had been fleeced .The company wrote to the bank and got a reply saying details will follow but we havent heards from them yet..Now the company is left with no choice but to close the account, but those o[censored]s who suffered losses are not compensated
.I am thinking of taking legal action

Here are details of correspondence we exchanged


----- Original Message ----- From: Coxtown.[protected]@axisbank.com To: Jagath Mohan Sent: Monday, April 06, 2009 6:06 PMSubject: Re: Consolidated Charges
Dear Sir, Thank you for writing to us. With regards to your query for the charges debited on 30.03.09 from 14 accounts we shall revert back to you shortly with the break up of the same.
Please feel free to contact us for any further assistance, and assuring you of our best services always.
Thanks and regards,


Operations Head,
Axis Bank Ltd
Coxtown Branch
Bangalore-560005
Tel No:[protected]/94
To: <coxtown.[protected]@axisbank.com>
From: "Jagath Mohan" <[protected]@silverlinerealty.com>
Date: 04/02/2009 06:43PM

Subject: Consolidated Charges

Dear Sir,

We would like to inform you that we have 14 nos salary account with your
bank (list attached) along with our company M/S.SILVERLINE REALTY PVT LTD.,
current account . To our surprise our staffs who have
the salary account with your bank found that your bank has charged
unauthorised exorbitant consolidated charges to these salary accounts around
last week of March 2009.

Kindly be noted that your bank has clearly informed and assured us while
opening the account that all the salary account will be zero balance
accounts, inspite of this commitment you have debited our salary accounts
with the head "Consolidated Charges".

We kindly request you to look into the matter on top priorty and reverse all
the charges immediately, if not we will be forced to close all the Salary
account along with our current account and Directors Priority banking
accounts with your Bank.

We expect your auction before 5th of this month as the salary payable is due
on that day, If we dont receive positive auction before 5th we have decided
not to credit the salary of our staff for the month of March 2009 in AXIS
BANK.


Best Regards,

JAGATH MOHAN
Manager - Finance

dear sir,
i have my s.b a/c no.[protected]in your bank as a salery a/c.inspite of this there is a deductions of rs-2000/-aproymatly from my salary account because of low balance.kindly let me know the reson of deductions.whish is unjust and arbitraly.it is there for reqested to revert this amount to we at earlist.
regards
dipendera gole
a/c no.[protected]
sir aab mai hindi me lik raha hu last year mere a/c se rs-3720/-bank ke marfat credit hua.jo ki muje lo ta diya gay .is ka bad rs-500/ (aproximatly) -balnce baca fir mere account se rs-2000/-credit hua jab mene a/c chake kiya to -860 ka balence batya.es bank me mane ek aur a/c open kiya jo ki salery a/c he. bank empoly na muj se kaha ki aap ko ek a/c. close karna padega .me ne kaha ki jo new account kula hi use closed kar duga unho ne jo last year credit hua us me se 3300/-rs (aproximatly)bapas aaya 500/-rs kaha ki aab bapas nahi aaya ga maina use salery a/c kar diya hi.es ke bad bhi mere 2000/-rs.(apro.)credit hua mr.nispak sir se discersion hua.es ke bad mai bhut bar bank gaya mujhe mr.nispak nahi mile aur unko maine phone se contect bhi kiya lakin mera mobil ko recived nahi karte hi aur bank maneger bhi sahi jawab dete hahi. bank se mera house bhut door hi plz sir aap se requst hi ki mera kata gaya ammout mere a/c.me debit kara ne ki kirpa kare.
date:[protected]
place:gwalior
mobil:[protected]
thanks,
regards,
dipendera gole
[protected]

If anybody on this forum really bother about consumer problem, i would like to submit that i have an axixs bank salary account in Krishna Nagar Branch and this is second time i got charge for " Un -reveled charges" when i call the branch head, i got a call back that these are mobile banking charges... BUT I HAVE NEVER OPT FOR MOBILE BANKING NOR I HAVE BEEN USING THE SAME.

After that there is no response of my calls to branch and many emails sent to OPERATION HEAD OF AXIS BANK branch manager. I try to contact customer support too by i got no response from them too.

This not only harassment, it a theft from my saving account, for which nobody like to address.

Following letter already given to Axis bank.
Dear Sir,

I the undersigned Sateesh M. Desai SB A/c. [protected] requesting you to pl. give me explanation for following transaction on

30th March 2009 Consolidated charges for A/c Rs. 1900 + 195.70 Ser. Charges. Over the phone you have said these are ECS charges but no one is charging for ECS transaction, pl. see your web site also mentioning nil charges for the same. My request is pl. reverse the transaction

As early as possible. If you want to levy the charges you could have informed me well in advanced so I might have shifted to other bank.

Pl. get me reply urgently.

Account statement

Statement Criteria

Account Id [protected] : SATEESH MARUTI DESAI

[protected]
Consolidated Charges for A/c
DR
1, 900.00
[protected]
Service Tax @10.30% on Charge
DR
195.7

Dear Sir
I have a credit card No [protected] issued by Axis Bank I disputed two transaction on the card which were the first two transactions for Rs 1430/ and 9600/ till march 09 the bank was unable to provide me the details of the transaction after following up with them on the phone and emails I did not get suitable reply and they kept asking me send the dispute form again and again, then after several months of follow up I visted the customer department personally who were also lost and had no clue to the matter, then after several visits they showed me a charge slip and told me that the transaction has been settled in the banks favour, when asked why I was not informed they said the same was delivered to you. I have never recieved any resolution and the bank is unable to provide any proof that I recieved it also they have no explaination as to why I never got a revert on mail or phone when I have been following up the dispute with them for several months.
Now they have delibertly delayed the dispute and accrued interest of Approximately 59700/ Approximately, they are ready to waive off the late fee charges of 5700/ but not the interest.

How do I get liable to pay the interest when the transaction is disputed, no resolution proof provided, and the card is blocked also the delay is totally from the bank's end.

I have been making timely payments for all the other transaction that I did on the card except the disputed transaction and a last transaction payment which I was instructed not to pay by a Customer Care Executive if I wanted the dispute to be resiolved, she said that only when you dont pay on time will the bank call you and you can then ask for the dispute resolution.

Also they put up a Bajaj Allianz Life insurance without the consent of the customer and do not remove it easily, they have waived it off or removed it now

Kindly help me from the suffering which this bank has thurst upon me for last one year, I am a resposible citizen with a good financial track record. In this matter I have initiated the follow up to settle the the dispute which the bank has delayed intentionally.As it is I am undergoing a lot of stress due to recession and the working condition of the PVT Sector employ in todays time, therefore request you to interviene and help to to settle the matter with Axis Bank and get the undue charges removed which have been levied on me

Regards
Amlan Sen
[protected]

IF any one is reviewing the site and posted complaints then please listen to this one, I hold a salary account n Axis bank Andheri branch, suddenly from no where on 30th March 2009, they deducted 1000/- Rs for no reason and the statements in it said "Consolidated Charges for Acc".
This is not only with my acc, but many salary accounts around.

When inquired with the branch they said its some mistake and they will refund it back in the account within a week starting from 6th April 2009, but nothing happened till now.

Some one should take some action in this matter.

Dear Sir,
I requested Axis bank branch Meerabagh, Delhi on 11th april 09 over phone to change my mobile no; in their records for sending sms messages on my changed mob no;[protected].
On my insistance madam of the bank gave the mail id of the bank, which was incorrect, consequently mail could not reach them, reasons best known to bank officials, for doing such thing.
I would request that my mobile no;may please be changed so that I could get sms/Alerts on my mobile phone.
My A/c no; SB-SENIOR PRIVILEGE A/C [protected]
Customer ID;[protected]
Thanks,
RAJ KARAN SINGH

I am Having my salary A/C with Axis bank, Law Garden Branch from last six year. I m regulary using this a/c. as this is my salary a/c most of my transaction done through this a/c only.As on 30/03/2009 my a/c balance is Inr.483.77 & i have issued a Cheque of Inr.460.00 to ICICI Bank Credit Card.But as on 30/03/2009 without any intimation Axis Bank Has debited Inr. 483.59 first time in six year as Consilidation charges & 45.18 as service tax charges, Because of that my Cheque of ICICI bank was returned.Bank also debited Inr. 387.00 as Cheque return charge.I also paid Inr. 250.00 as cheque return charges + S.Tax Inr. 25.00 & Late Payment inr.400.00 to ICICI Bank.

Please find enclosed herewitht the photocopy of my Axis bank Statement & ICICI Credit card statement.

As i am regular customer of bank . You are requested to look in to the metter & return my deduucted money to me.

Dear Sir,
I withdraw Rs. 5000/- as cash using Axis bank credit card
After a month I received a statement from Axis Bank stating that total outstanding due on my card is Rs. 5339.80 and the due date was 14.09.2007

I immediately paid the amount of Rs. 5340.00 vide cheque and submitted the crushed cards to Axis Bank (formerly known as UTI Bank)

After six months I received another Statement of Rs. 110/- (against debit interest and service tax on my card)

i cannot understand that after paying the full amount against which transaction they are asking for Rs. 110.00 and now after 2 years they are forcing me to pay Rs. 2500/- against the subject card

please advice what to do ???

Thanks & Regards
Harpreet Singh Hora

dear sir/mam
i am a coustomer of axis bank ltd .my account no is [protected]. there are some charges debted to my account . According to me that are unnecesary debited inthat respect i wrote to axis bank and also send 2 reminder but no reply came from bankyet. i want to know why these charges is levied on my account as befor these charges there was credit balance of 48.56 now rs. 355 (dr) . as my account is salary account.

Hi,

I have a salary account # [protected] with Axis Bank (mumbai) from December 2008 onwards. I just happened to log on to my account online and I was shocked to see that an amount of Rs 1420 has been debited from my account by the bank for something called Consolidated Charges for the Account. I called the phone-banking guys who told me that I am entitled to only three transactions in a month and for my fourth and every subsequent transaction thereon, I have been charged at Rs 50 + service tax..

I have held salary accounts with other banks in the past too and a ridiculous charge for debit swipe, cheque clearance or deposit and internet transactions is something that I haven’t heard before. Unfortunately this is a salary account and I don’t have a choice to shut the account but I want to know if a bank is even authorized to levy a charge like this on its customers.. ?
Pls help

Regards
Vanshika

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ill date kindely at accordigly and do the need full this is my 3rd reminde=
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inspite of this there is a deduction of 2000/- rs. from my salary a/c beca=
use of low balance. Kindly let me know the reason of deduction which is unj=
ut and arbitrary. It is there fore requested to revert this amt to me at ea=
rliest.=0A=0AThis is repeatedly happening to me as last year also there was=
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the reson of deductions.whish is unjust and arbitraly.it is there for reqe=
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regards=0A =
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no.[protected]=0A

I have taken 2 floating rate housing loans from axis bank having account no [protected] and [protected]. Recently they have offered the housing loans to all new customers at 9% to 8% pa but the rate offered to existing customers remain high at 10.75% to 11.25% pa.

why such a disparity to be done ?

Why cant existing loans rate come down to the rates offered to new clients for similar period and amount ?

request you to reduce the interest rate to the rates offered for new customers and also reverse the excess interest charged immediately in line with rates offered to new clients

I had an Axis bank corporate platinum credit card with a limit of 1 lac rs.I made a transaction of Rs.1680/ with the card in oct 08.Then in the next month I made a payment of Rs.1680/- on 15th Nov 08.But in the next month I got a staement that the payment is still due.I called the customer care they said that they will look into the matter.But from that day till date i am still getting the staement.And today on 3rd April09 I got a statement saying that the due amount of 2037.01.I again confirmed with the bank from where I made the payment which is again Axis Bank.Even I have a statement stating the payment is debited from the account.Please guide me what to do.It is like mental harrasement.I have never done any late payment in my whole life.These things are against my ethics.Please help me in the situation.My contact no is [protected]

I own a Saving a/c in Axis Bank. At the time of opening the a/c i wasn't informed that if i do not operate the a/c for 3 consecutive months then an amount of Rs.780/ shall be deducted from the same.

I had not been receving my a/c statement even after making 2-3 complaints. Due to this i was not aware as to how long had i not operate my a/c. After the sum of money was deducted i requested the managerial desk to refund the deducted amount but nothing was done.

Even now i have not received my a/c since the last 4 months. This is shere irresponsibility of the bank for not sending me my a/c statement ( previously due to which the bank deducted Rs.780 from my a/c)

Thus i would request the bank to refund my money as it was a default from their side and not mine.

The bank without any notification charged my account Rs 2700 for consolidated charges. They told me that it was because my account balance was below the Rs 5000 minimum. By any measure this is an excessive charge
No notice that such a charge will be levied was given. I have complained to RBI for redressal

DONT BANK WITH AXIS

Your money is not safe with them.

Dear Sir,

I have lost my Axis Bank pin number and i'm unable to have any access to my account.I would be very grateful i[censored] could please find out my pin number and contact me in my personal number :[protected].
My current address in 478 Indra vihar, Kingsway Camp, New Delhi, 110009.