Claimed

Axis Bank Complaints & Reviews

2.6
Last updated Apr 29, 2024
Complaints 12952
Resolved
6557
Unresolved
6395
Quick Links
Statistics
Share
Contacts

File a complaint to Axis Bank

Having problems with Axis Bank?

File a complaint and get it resolved by Axis Bank customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Axis Bank
Customer Service Contacts

Axis Bank Phone Numbers

Toll free
1800 103 5577
2501
1147
Phone
+91 22 2764 8000
1341
711

Axis Bank Website

Axis Bank Head Office Address

Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli
Mumbai
Mumbai City District
Maharashtra
India
400025

Axis Bank reviews & complaints page 627

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
D
DR.ARUNABHA MAJUMDAR
from Tezpur, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

misbehaving delivery person

To whome it may concern

Today around 12:30 PM a letter from Axis Bank(consg no:EW[protected] IN) was brought to my residence(21.P.C.Das Road.Howrah-711101) by one delivery person and refused to deliver it to our housemaid. Our house maid is literate and can put her signature as required.
But the delivery person told that her signature is not "PROPER".
My wife and I are a working couple and during this...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shibu M K
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Axis bank give wrong information to cibil

Dear sir
I apllied a car loan DSA in HDFC bank, they rejected my application due to negative cibil report.For further enquery i send a mail to cibil authorities their reply is as follows


With reference to your mail, please find the status of the control number[protected] as follows:

AccountNum: [protected]
Reported By: AXIS BANK
Account Type: AUTOLOAN
Ownership: GUARANTOR...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Rajesh Kumar PIppal
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding deduction of amount.

Dear Sir/Madam,

My name is Rajesh Kumar Pippal, Account No. [protected], Axis Bank in Vishal Enclave, Rajauri Garden Branch, Delhi. I observed from my statement of account that there are credited Rs. 213/-(0660) on 31/03/2009 and deducted Rs. 276/-( DRCA) on 24/03/2008, kindly clarify it . If the amount of Rs. 276 has been deducted for the Gold Card or as charges to draw cash from other banks than please refund it. br...
Helpful
Be the first one to find this review helpful
Found this helpful?
18 Comments
Report
Copy
S
SUDIP DAS
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rejection of Application showing vague reasons

Dear Sir,

Last year I have applied for an AXIS Bank Credit Card (I was approached for the card by their Marketing Executive) and after I have submitted all the documents and the verification call and house verification, i received no response from them. When contacted at their Mumbai office I was informed that they never received the application (the number i had mentioned in my communication with them). I contacted the executive...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Poor service!

I have registered Dispute ID for ATM card lost after shopping for other person but i have not received any status for that. So many times i called up in customer care & branch but nobody picking the phone & asking for dispute ID by giving that it is saying ..."under process"...

ANIL Kumar
Mobile NO.[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
A
a.ganesh
from Palghat, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

LATE PAYMENT FEES

Sir, Iam holding AXIS bank credit card no.[protected], and my payment date is 5th I DROPPED TTHE CHEQUE ON 2nd IN THE BRANCH ATM .NOW TNE BANK CHARGE LATE PAYMENT FEE OF Rs.350.00 andservice tax of Rs.36.00.HOW SHOULD THE BANK CHARGE THE LATE FEE ? SO PLEASE KIND ENOUGH TO REVERSE THE CHARGES. VERRYKIND OF YOU GANESH...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rakesh Singh
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor cutomer service

Hi,

I have attached the mail below which I have been sending to the bank. I made a payment if Rs.1500 to the bank through the bank executive who came to my work place to clllect it. The Payment was not reflected on the accoutnt for the next 08 to 10 months. I several times called up the bank, but did not get any appropriate responce from their end. After 08 o 10 months I sent a mail regarding the same and then it got reflected...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
Vidisha Malavi
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DEDUCTION OF CONSOLIDATED CHARGES

Dear Authority,

Our company, ”GANDHI AUTOMATIONS PVT LTD” has a “ZERO BALANCE SALARY ACCOUNT” for its entire staff at AXIS BANK Goregaon Branch.
From the said accounts, there has been a deduction of consolidated charge on 30/3/09.from almost 150+ accounts of our employees
While inquiring with one of the executive at the Goregaon branch we were told that such charges are deducted when the...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
VIBHOR JAINER
from Bhopal, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

SAVING ACCOUNT

I HAVE A SAVING ACCOUNT IN AXIS BANK IN INDORE BRANCH (Y.N. ROAD) WHICH ACCOUNT NO. IS [protected]. IT IS A ZERO BALANCE SAVING ACCOUNT. ACCOUNT CODE IS SBEZ1. I HAVE OPENED THIS ACCOUNT AGAINST MY AXIS BANK CREDIT CARD ON 20/12/2008. AXIS BANK HAS BEEN DEDUCTED CHARGES FROM MY ACCOUNT ON 30/03/2009, 5840/- RUPEE FOR NON-MAINTANANCE OF AQB AND TRANSICTION CHARGES EVEN IT HAS NOT WRITTEN IN THIER CAHRGES SHEDULE BUT EVEN AFTER THEY HAVE...
Helpful
Be the first one to find this review helpful
Found this helpful?
26 Comments
Report
Copy
B
Bharat Bhushan Bhargava
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Funds Transfer TAB Deactivated

Hi,

This is regarding my bank account with AXIS Bank LTD. My funds transfer TAB on iConnect has been disabled without any notice. When I called up their customer care they told me that It has been deactivated because you haven't used it in 3 months. Now they are telling me to visit their branch.

Please suggest how to proceed?

Thanks
Bhushan...
Helpful
Be the first one to find this review helpful
Found this helpful?
29 Comments
Report
Copy
B
Balram Sharma
from Chandigarh, Chandigarh
Report
Copy

irctc fund transfer

i cant get the shopping mall facility through axis bank for booking railway e-ticket for transferring fund to irctc. please let me know that how can i solve this problem....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Arpita Mukherjee
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Undue consolidated charges deducted without prior intimation.

I, Arpita Mukherjee is an account holder with Axis Bank. My Acount Number is [protected] AND Customer ID:[protected], Sheme Type is SAPPL at the MIDC Andheri Branch. I have been your customer for the past 8 months. On 30th of March 2009, a consolidated charge of Rs. 498.34 ws dudected along with a Lien amount of Rs. 3151.66. Later when Rs. 4000 was submitted on 2nd April 17, 2009, the available balance showed that the Lien Amount was also...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
kuldeepsinghthind
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

AXIS BANK CREDIT CARDS

Subject: cr card [protected] AXIXBANK
To: [protected]@rbi.org.in

SIR PL TAKE STRICT ACTION AGAINST AXIXBANK FOR NOT TRACING OUT CULPRITS EVEN AND NO NO SYSTEM OF CHECKING FRAUD TRANSATIONS .

03-04-09
TO
MR PADHYAYA SIR[OMBUDSMAN]
RBI BLDG WORLI MUMBAI
Title : CREDIT CARD COMPLAINT ABOUT AXISBANK
Complaint ID : 16748
core.[protected]@gmail.com, [protected]@core.nic.in,...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
F
Faisal Farook
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Consolidated (CON) Charges

CON CHARGES

I am working for a real estate company called Silverline Realty since July last year and our salary accounts are at AXIS BANK Cox Town branch.Up yo mid March I had no reason to complain, BUT on March 30
when I went to withdraw Rs.15000 from the ATM, I found that the funds were insufficient.I pulled out the mini statement and to my horror realised that the bank had KNOCKED OFF Rs, 3600 as CONSOLIDATED CHARGES...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
DIPENDERA GOLE
from Indore, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cantisnuly deductions of my a/c

dear sir,
i have my s.b a/c no.[protected]in your bank as a salery a/c.inspite of this there is a deductions of rs-2000/-aproymatly from my salary account because of low balance.kindly let me know the reson of deductions.whish is unjust and arbitraly.it is there for reqested to revert this amount to we at earlist.
regards
dipendera gole
a/c no.[protected]
sir aab mai hindi me lik raha hu last...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
G
Gurmeet Kaur
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Invalid charged, without permission for service which i never opt for.

If anybody on this forum really bother about consumer problem, i would like to submit that i have an axixs bank salary account in Krishna Nagar Branch and this is second time i got charge for " Un -reveled charges" when i call the branch head, i got a call back that these are mobile banking charges... BUT I HAVE NEVER OPT FOR MOBILE BANKING NOR I HAVE BEEN USING THE SAME.

After that there is no response of my calls...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
sateesh desai
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Consolidated charhes for ECS transaction

Following letter already given to Axis bank.
Dear Sir,

I the undersigned Sateesh M. Desai SB A/c. [protected] requesting you to pl. give me explanation for following transaction on

30th March 2009 Consolidated charges for A/c Rs. 1900 + 195.70 Ser. Charges. Over the phone you have said these are ECS charges but no one is charging for ECS transaction, pl. see your web site also mentioning nil charges...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
Amlan Sen
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Right to information denied and interest charged

Dear Sir
I have a credit card No [protected] issued by Axis Bank I disputed two transaction on the card which were the first two transactions for Rs 1430/ and 9600/ till march 09 the bank was unable to provide me the details of the transaction after following up with them on the phone and emails I did not get suitable reply and they kept asking me send the dispute form again and again, then after several months of follow up...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nimit M. Hingu
from Mumbai, Maharashtra
Report
Copy

1000/- Rs Deducted for no reason

IF any one is reviewing the site and posted complaints then please listen to this one, I hold a salary account n Axis bank Andheri branch, suddenly from no where on 30th March 2009, they deducted 1000/- Rs for no reason and the statements in it said "Consolidated Charges for Acc".
This is not only with my acc, but many salary accounts around.

When inquired with the branch they said its some mistake and they...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
singh_rk38
from Allahabad, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Change of Mob no; for alerts

Dear Sir,
I requested Axis bank branch Meerabagh, Delhi on 11th april 09 over phone to change my mobile no; in their records for sending sms messages on my changed mob no;[protected].
On my insistance madam of the bank gave the mail id of the bank, which was incorrect, consequently mail could not reach them, reasons best known to bank officials, for doing such thing.
I would request that my mobile no;may please be changed...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy