Axis Bank Complaints & Reviews

Dear Sir/Mam,
I "Akhilesh kumar" having account in Axis Bank.I transected RS20000 FROM UNION BANK OF INDIA, MAHARAJGANJ DISTRICT GHAZIPUR, (U.P) on 1st July, but I didnt get my money and Rs 20000 deducted from my account.
So there is arequest from me to check my account and deposit my money in my account as soon as possible. My Account No. is [protected], and card no. is[protected].
Transaction id...

This the copy of letter sent to the AXIS BANK LTD., Gandhingar.

Dear Sir's

My self Brijesh Patel having savings account in your bank as enclosed herewith.

I have purchased a new flat taking loan from Syndicate Bank. So, I have to change of my address.

For that I went to your Axis Bank, Gandhinagar branch as per attached Customer Request Form with Possession letter, Telephone bill & Electricity bill of my new purchase flat. But their, No one were collect my document.

Than I went to Mr. Maulik - Branch / Executive manager of your Gandhinagar Branch. But he cant attend & resolve my problem. I also told him that I will submit agreement deed of my newly purchase house in proof my address regarding change of address. But he is not interested at all ! He is busy with some personal gossip made with someone.

I think that this is not the way to give the service to the Customer.

LIC of India already change of my address with my newly purchase house possession letter. This is for your kind reference.


I have also submitted my complaint in CONSUMER FORUM.

As per RIGHT TO INFORMATION ACT please give me RBI guide lines for Change of Address.

This letter is question mark against your policy of CODES OF BANK'S COMMITMENT TO CUSTOMER.

ITS ALSO SAY BREACH OF CODE OF CONDUCTS FOR EMPLOYEES

So, it is my humble request you to Change of my address in my Savings Accout.

Please reply me ASAP & try to resolve the problem.

Regards,

Brijesh Patel

Sir,

I am a franchise owner of Reliance money ltd for Kollam District in Kerala.Based on the discussions with then UTI Bank, kollam branch authorities, on 2007, it was assured that all Reliance money demat account holders will be provided with savings bank account by UTI Bank and the QAB will be Rs 2500/- .As per that myself and 70 percent of my clients openned SB account with Axis bank.Now all of them are complaining o[censored]nauthorized debits by bank.On 30th april my account got debited Rs 1561.16.On query, its being clarified that due to the non maintanance of QAB of Rs 5000.00, they have charged Rs 750 and rest amount is debited as transaction charges for transaction done in a non QAB maintained account.I lodged a complaint at [protected]@axisbank.com on 2nd may, 2009, for which a reply mail was received on may, 6th, guiding me to send the complaint to Kollam.[protected]@axisbank.com or Kollam.[protected]@axisbank.com.As per that I send the complaint to those addresses on the same day.So far, after two months of waiting, no information has been received .Today again Rs 1333.7 has been debited from my account stating the same reason.
As the bank authorities are not interested to answer, I request you sir to kindly do the needful to resolve and let me get the answers for the following questions.

1.How is QAB amt assured to me changed from Rs2500.00 to Rs 5000.00?
2.Why didn't they informed neither me nor any of my customers?
3.Why the particular branch has not replied inspite of reminders?
4.Non maintanance of QAB charges is stated as Rs 750.00, How did they charge 1561.16 and Rs 1333.7 when I have banked only with the same brach where I have openned the A/C?
Hoping a favourable action at the earliest.

Regards,
Arun Kumar A
Kollam.

Account Number [protected]
Transaction Date 30/04/2009
Transaction Amount INR 1, 561.16
Transaction Type DR
Transaction Description Consolidated Charges for A/c

As there was trial based facility was avilable getting any trasction on mobile I have applied for trail for 60 day that was free after that I don't want to continune the the facility even I have sent the necessary massage also even thugh the bank has decuted Rs 180 agaist this facility it is not acceptable I want my money back and hight of the case is I am not even reciving massages also ???
i don't konw what thype of services are being provided to the customes



vipul Brahmbhatt ([protected]

Dear Sir,



It is with regret to inform you that I Somnath Kayal Account Holder Kolkata N.S. Road Branch, used Rashbehari Avenue Axis Bank ATM Glopark Branch to withdraw Rs. 4000/-, Debit Card No[protected], On last Saturday Dated: 20/06/09 Time: 19:38, Atm ID S1AC01113, Record No: 6268. That time it was showing unable to process. But it is very surprised that Rs. 4000/- is debited from my account.



So I request to credit my Rs. 4000/- in my above account as early as possible.



Thanking you,



Yours faithfully,







(SOMNATH KAYAL)

I and 2 of my friends are really frustrated to the core, with following up on issues with AXIS BANK Peenya Branch in Bangalore. The manager and the bank people are reluctant to any any request, emails sent to them. I have been sending emails to help us reverse the consolidated auto debit charges levied on our accounts due to misinformation provided to us by bank officials while creating the account.

we wanted normal SB accounts, but were lured by bank to create priority and smart privilege accounts. but were not informed about the average balance and other requirements. and suddenly we see consolidated charges being debited from our accounts (Rs.1200+)... and we have been requesting to change the account type to normal accounts, but since December we are facing these charges on our accounts. and have been unsuccessful in getting the charges reversed. :(

we have not been assigned even a complaint number to track the issue.


please suggest me how to reach complaints section and get redressal to my and my other 2 friends' issues with same branch.

As i have log in for the first time and changed the password but the thing is that now i have forget the current password can it be change or is there any other process to allot or refresh the new password

Kindly revert as earliest as possible my customer ID is[protected] Karandeep Singh Matharoo


Regards
Karan

I have opened a saving account in Axis bank (JJ Road Branch) on 16/06/2009. The exec told me that the starter kit will be delivered to me with in 3 working days.But the was not delivered, only pin no was delivered. When i inquired about the kit, exec told me that the courier was not delivered because my address was not found.So i verified the address and ask them to resend it to me on this address.After 8 days when i ask them why the kit is not yet deliver, they said that when courier person went for delivery no body was at my house.But this is impossible because i have a grandmother who is at house 24x7. Now these people are saying i need to collect it from their branch office, or some one from there branch will come and give a hand delivery, since i am working so they need authority letter but they cannot recourier it.

I along with my wife maintain a SB ac [protected] with Axis Bank, Jharsuguda Branch. Today an amount of Rs. 150/- + Service Tax has been debited from my account stating concolidation charges without informing me . Can anyone take up this matter for a refund?

To,
AXIS BANK.
Whom ever it may concern

From,

CHETHAN.JE
AC:NO [protected]
E-MAIL: [protected]@gmail.com


This is to inform you that i am very disappointed with your customer service.
On 29th June 2009 i had been to AXIS BANK Mangalore to deposit some cash to my account. But my Rs.1000 note was rejected because of a very minute damage to the note. When i asked about this problem to Mr. Manager of The Branch he recommended me to change the note in S.B.I (State Bank of India) and he told that you people have no such license.

If i should change the note in SBI and deposit in your AXIS bank then why the hell should i have an account in your bank which doesn't have license?

I will never recommend any of my friends and family to AXIS BANK in my life.

I HEARD THAT AXIS BANK HAD A VERY GOOD CUSTOMER SERVICE
NOW I CAME TO KNOW THAT IT IS BULL .

So thanking you for all this Service...

Your Unsatisfied Customer.


(CHETHAN.JE)

Dear Sir,
I have a savings Account with AXIS bank in Dunlop Branch- kolkata ( A/c No - [protected] ) since more than a 2 years.

I have a complaint about my balance i have around Rs. 4508.78- in my account as on 28/06/2009 but when i checked through my atm card it it is only rs.3681.53/- remaining . i had got shocked and i want to know why and for what the bank deducted the amount Rs..750/-as consolidated Chages. and rs. 77.25 as Service Tax .
How this amounts being deducted ?? Can you please help me to short out this matter ???Plz return me the whole amount 750+77.25 without delay please. see into this matter and please inform by e-mail as soon as possible.

With Regsrds,
Suman Biswas
[protected]

Dear Sir,
I was working in GE money homeloans Dst, but they closed down dst at that time i used axis bank credit card and i have not got job till today and for that reason i was not able to pay the bill but now i am going to make payment but the Collection Agency head PRAFUL MACHI in surat using bad words for collection and he says that he is very dangerous man. I insist you please stop that person otherwise he will responsible for non payment. Please revert me for the same.

Thanks & Regards
Shyamal A. Soni

Dear Sir,
I was surprised to receive a SMS on my mobile on 24.06.2009, in the evening that Rs.34000.00 and Rs.9000.00 has been debited from my SB A/C [protected] & [protected], through internet transaction.
I was totaly disturbed and made a telecon on [protected], the emergency numbers. They did not respond positively and asked me to contact at 9AM in the morning.
I have found out through the Axis bank i connect portal that the transaction has been done as per the following details:
Acct. Holder Name: Sunil Agrawal, Acct Number: [protected], Acct Type:SBA, Acct. Category: SBEZY, Branch Name: Kandivali(West), Mumbai.

Pls. look into this fraud and illegal transaction and help recover my money.
I am attaching the details for further refrence.

Regards,
Sudhir K Sinha.

I have done a transaction of Rs 9142 at gold showroom through credit card and called the customer service of Axis bank (as per system) to convert my transaction into EMI the personnel there said that your EMI will be Rs1604/- for 6 Months. But this EMI system was not activated by him and now after two months I have again called but AXIS bank customer service persons are saying that I havent called and that my application of EMI conversion is not there. Now I am facing problem that this big amount is costing me alots of interest.
This is leading me towards mental uncomfort
Please help me in this regard.

I have opened an account in axis bank coimbatore with A/C.no.[protected], which is linked with a demat account and an online trading account. The staff who opened this 3 in 1 account stated that this is a zero balance account, but continuous debiting of charges took place for not maintaining the charges. I've made several complaints to the bank relating this issue from the beginning of this problem.They say and reply in email that they would definitely reverse the debited amount but this has not done for the past 6 months. This is really a fraud thing. People suffer a lot like these.

I purchased 999 worth merchandise from Westside on 7th June 2009. They swiped my card for 1300 and then void sale. But 1300 got debited from my account. Again they swiped my card for 999. First, they told me 1300 amount will come back within 24 hours, 2nd time I visited them they told me it will come within 3 days and also asked me to approach to axis bank. I gave a written application in axis bank also. Even after 15 days the money had not been credited into my account. The axis bank are saying it will come within 30 days.

I had to visit to bank and Westside many times to get proper information.

Finally after much trouble and 15 days, I get the cash from Westside after they took from me in writing that they will get it back from me as soon as the axis bank credit into my account. Neither axis bank or Westside is ready to accept it's mistake and compensate for that. Both are blaming on each other.

The dispute is given by axis bank on this is[protected].

I suffered all this because of Westside who swiped my card wrongly.

Action should be taken against this as this is wrong doing to customer.

Hello,

From last 1 week i am trying to transfer funds from my account through online transaction facilities,
but iam unable to do so.if i go for power registration there in final step it is saying wrong id and password but i gave correct details.if i try through funds transfer, it says wrong account number, but it is correct.

At the bottom it is showing, " For security reasons your access to all transaction facilities may be disabled if the same have remained un-used for more than 3 months. "

How can i get my Online transaction facilities again ?

Plz help me...

Respected sir,

Mr. G Kranthi Kumar Ex. Employee of Alkor Technologies, Hyderabad
Holding a Saving A/c No.[protected] in your esteemed branch.

Whereas when he claimed for his Provident Fund with drawl, he mentioned this account no for credit his Provident Fund amount to this account.

Provident fund authorities send the amounts vide cheque no – 373333 dated 27/01/2009 for Rs. 12274 & Cheque No -428169 dated 22/01/2009 for Rs. 6238,
to your bank thru Registered post on 28/01/09 vide Regd No. RL No A0198. Copy of the letter from PF authorities - Hyderabad has enclosed as attachment.
When employee checked with your branch authorities they stated, they have not received any cheques pertaining to this account so far - from PF authorities – Hyderabad.


When we checked with PF authorities – Hyderabad for not receiving the cheques by bank,
they are asking for a confirmation from the branch stating that they have not recd the above mentioned cheques. So that they can issue new cheques.

Hence you are requested to look in to the matter, and issue a letter enable us to ask Provident Fund authorities - Hyderabad to issue new cheques.

Pls help us to solve the issue.

I have recharged my IDEA (Andhra Pradesh) prepared mobile [protected] from Axis Bank ATM centre Pimpri - Chinchwad Pune, Bank have debitted to Rs. 350 my account,
Debitted no. TRF-ATM/2845/250708/17:43 RS. 350 (Account No.[protected])
As per IDEA mobile customer care above amount are not recharged the given ATM record & Received hard & soft e-mail copy of idea cellular ltd.also given to the bank
Till date i have not refund any recharged amount from Axis bank

Dear Sir,
I am having my my Savings A/c No. [protected] withe Axix Bank Ltd. Bank has debited Rs. 50/= as consolidated Charges (Cheque Book Charges). I am surprised to know that Bank have debited chequebook charges in my savings A/c in which usage of Cheques are very very very much below the permitted usage of cheques as per RBI guidelines.
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>Sir, I had filled up the Cheque book requisition slip and drop that requisition slip in the ATM drop box, after passing around 15 days I had inquired with the local Branch (Vallabhvidyanagar Branch) about whereabouts of my Chequebook, in reply Bank official have advised me to RE-ORDERING of fresh chequebook through ATM insted of manual re-filling of another Requisition slip, and as per his advise I have re-ordered the fresh chequebook through ATM. In response to which I have got TWO cheque books, actually which I have never ordered for TWO cheque books. Hence this is mistake on Bank's part and not on my part for which Bank have penalised me by debiting the cheque book charges.
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>I have email my complaint on 14/04/2009 but in deaf ears.. This is not question of meager amount of Rs.50/- but the question is cheating by private sector Banks with the samll distant Savings Accountholders for which RBI is totally against the unauthorised Bank charges debited in Savings A/c.
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Sir, I request you to kindly help me in the matter please.
Thanking you,
Yours faithfully,


USHA SUNIL MAKHECHA
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