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Axis Bank Complaints & Reviews

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Updated: May 25, 2026
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J
Jaydip Mehta
Jul 31, 2009
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I had never requested AXIS bank to convert my account into priority account. I have never signed any document where I have allowed them to convert my account into priority account. But still then have converted my account into priority and started deducting charges (Quarterly charges are 1, 000 rupees plus 10.3% tax !!!). I have submitted an application, raised a complain through their telebanking, called them 5 times (!!), mailed them 7 times (!!!). But no response WHATSOEVER.

Request them to revert back all charges and convert back my account into normal.

Below are mails I had sent to them:

1st mail[protected][protected]
Hello,

This is Jaydip Mehta, an AXIS bank customer.I have concere regarding my account number XXXXXX, at Ahmedabad main branch (Ellise bridge). This account is expected to be normal savings account but it is catogorized under priority salary account.

This a account is expected to be salary account till Nov'08. Because than after my salary is not geeting deposited in this account. But strange enough, this account still shows under salary account rather than normal saving account category.

Second, I have NEVER requested this account to be considered under priority account but it is catogorized under priority account, I don't know why. And if it has been considered under priority account, why I have not been assigned any relationship manager or why I have not received my priority debit card yet?

So two complains/requests for you:
(1) Please change my account type from salary to savings. (As salary is no more getting deposited in this account, automatically it should have been converted to savings. Is not it?)
(2) Please change my account type from Priority to normal and most importantly revert back all the charges been deducted from account till now. (As I have NEVER requested to change my account to priority, it should not be catogorized under priority and no charges should get deducted from my account, Is not it?)

2nd mail[protected]
I am wondering weather anybody is really caring for this !

3 rd mail[protected]
There are three ways only, I guess, to reach AXISBANK. Via mail, via telebanking and via direct branch number.

I have tries all of them, but did not get satisfactory response from anyone.
- Direct line either gets cut because of XYZ reason or nobody picks-up the phone.
- eMail nobody is either acknoldging or responding.
- Telebanking request is been raised numbered, 9310994 but no conculsion yet.

Looks like I am dealing with some typical old aged government organization and I do not have any work other than following-up about queries/complains with AXISBANK.

4th mail[protected]
Just to let you know, I have not really got satisfactory clarifications for both of my complains.

5th mail[protected]
Looks like, without follow-ups things are not going to move.

I have submitted an application for reversal of charges at Bangalore, Marathalli branch on 21st. It should have reached you (ahmedabad) branch yesterday (22nd). Now, can you please tell me, when charges are going to be reversed? When are you going to convert my account into non-priority account??


6th mail[protected]
I had called Ahmedabad branch on 27th noon and they had promised me that both of my request are going to be done today. Today is 29th, I am not seeing ANY of the request been fulfilled yet. Any Valid reason?

Just to remind you (if you have forgotten), I do expect reply for my mails. This is my 5th mail of follow-up but nobody has responded me yet !!

7th mail[protected]
Just to let you know, this is not resolved yet. Let me also summarize what and all has happened till now:
- Today is 31st July. I had raised complain on 11th July. Its full 20 days now !! But no resolution !!!
- 7 Mails from me, and absolutely no reply whatsoever from anyone !!!
- 4 calls to Ahmedabad main branch, but except false promises nothing happened.
Aug 14, 2020
Complaint marked as Resolved 
I too have same kind of experience with Axis Bank priority account. Am using it from 5 years. They mainly focus on their business promotions like forcing us to take additional accounts, insurance, deposits, ….

I gave them number of applications to my family accounts and also demat account. But it never happened, in fact they were kept on charging on those accounts. No use, though I sent so many mails and personally met.

I personally do not suggest Axis bank priority because of their worrest service. I am planning to get rid of this priority and change to another bank.
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    S
    Sunil Ganiga
    from Pune, Maharashtra
    Jul 31, 2009
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    Dear Sir,

    I am forced to approach consumer forum as i am not able to set solution or final decision from Axis Bank. I have mentioned case history. Would like your intervention to solve this case.

    Case History:-

    I had taken car loan (Car loan no AU[protected] in the month of June 2008. I had also availed the faclility of ECS with Citibank. ECS was supposed to have start date of July 2008. The same did not happen. On enquiring with Axis Bank officer who is deployed on Laxmi Motors Mira Road, i was informed there was some problem with ECS facility between Axis bank and Citi bank. From that month onwards the payment of EMI was made through cheque. In interim i tired calling branch of Axis Bank and Laxmi motors asking for fresh ECS faclility, but the nobody even bothered to help me out. From Aug 2008 to till date i started keeping Zero balance in my citi bank account just to avoid double payment from my side (as i was also making the paymnent thorugh cheque). Now all of sudden in the month of June 2009 collection agency of Axis bank has informed me about the outstanding interest due of 9000/- and odd Rupees. My questions are :-

    1) Why was the overstanding interest due was not communicated to earlier (i.e. from Aug 2008 to June 2009).

    2) There was no communocation of any sort of ECS failure of interest due from Axis bank to Client

    3) If Axis bank claims that they have done the same, then i would require the details.

    My only point is Axis bank is not going to communicate the oustanding interest due then how come customer will know about the same. If it's eastablished that they have communicated the same and if consumer forum agrees that i have to pay the total outstanding payment, i will not negate the same and will make the total payment.

    Thanks and Regards
    Sujit Ganiga
    Aug 14, 2020
    Complaint marked as Resolved 
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      S
      Sudha Sankar
      from Chennai, Tamil Nadu
      Jul 29, 2009
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      Dear Sir/Madam,
      This is Sudha Sankar. I am holding savings account in Axis bank.
      And I am using this account to pay my Credit Card Bill every month through iConnect [with Bill payment option].

      As every month, I used this bill payment option and transferred Rs.2000 thrice (Rs.6000) to my credit card on 23rd July 2009. Rs.6000 is deducted from my account but my credit card still has not received one of the transaction - Rs.2000 (my credit card had received RS.4000 out of that 6000).

      It has been 6 days since I transferred the amount. How could I bear the fine amount for this credit card even though I have paid the amount? Even I am not getting proper response from Axis Customer care and as redirected by them, I have even sent a mail to 'ibrm.[protected]@axisbank.com'. Please let me know the status of this and why it was not credited?

      My Axis Bank Account Number : [protected]

      Credit Card Details

      · Bank : ICICI Bank

      · Card Number : [protected]


      Could you please process this amount the sooner? Kindly take this matter on the urgent basis.

      ICICI Bank Credit Card — Online Payment not transferred

      ICICI Bank credit card payment made to Airtel vide ref 74477489329022096965720 74477489329022096965845 7447748933002218117043 on 24/11/09, 24/11/09 and 26/11/09 respectively have not been made to Airtel by ICICI Bank and has been debited as per Credit Card Bill
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        D
        Deepa Devendra Amon
        from Vapi, Gujarat
        Jul 29, 2009
        Resolved
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        I am an account holder of Axis Bank at Vapi branch holding salary saving a/c no,[protected]. My debit card has expired in April 2009. After which I approached the bank to ask for the same as it had not reached my mailing address. I was told that the card was in the bank and that they would send by courier. When I told them that I am here in person to collect the same they refused to give me in hand and posted the same later. The card had not been recieved me. Why can the bank not give the card to the person when the person approaches the bank to collect the card, kindly explain?

        Regards,
        Deepa
        Aug 14, 2020
        Complaint marked as Resolved 
        dear sir/madam

        i opened my salaried account through company from axis bank indranagar branch bangalore...
        i have received only the pin not the debit card... plesase tell me should i contact.

        regards vijay
        Hello Sir/Madam,
        I habe opened salary account through my company in hyderabad and applied for debit card.But still i didnt recieve my debit card.My account number is [protected].To whom should i complain about this?or can i know the status?
        Dear Sir/Madam,

        MY DEBIT CARD NO.[protected] DATE OF VALIDITY EXPIRED ON 3/10. MY SALARY ACCOUNT NO.[protected].SO FAR I HAVE NOT RECEIVED THE DEBIT CARD AT MY RESIDENCE.

        PLEASE SEND THE NEW DEBIT CARD AT THE EARLIEST WITH PIN NO.
        Dear Sir/Madam,
        I've opened salary account throuh my company in Angul. But due to some technical problem my atm card was not working properly for which I've deposited that card for reissue of new card in Angul branch on 16th of June. Till now I've not received my card. To whom should I complain about this? or can I know the status?My a/c no.-[protected], cust.id.[protected]
        Axis Bank Debit Card - Debit card not recieved
        User anil kumar verma
        I am an account holder of Axis Bank at Vashi sector 17 branch holding salary saving a/c no, [protected]. My debit card has expired in Jyly 2013. After which I approached the bank to ask for the same as it had not reached my mailing address. I was told that the card was in the bank and that they would send by courier. When I told them that I am here in person to collect the same they refused to give me in hand and posted the same later. The card had not been recieved me. Why can the bank not give the card to the person when the person approaches the bank to collect the card, kindly explain?
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          A
          Amit Kumar Agarwal
          from Jamshedpur, Jharkhand
          Jul 27, 2009
          Resolved
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          I have an SB account in Kolkata main Branch of Axis BAnk. A/c No. [protected]. On 29th June 2009 your bank has debited Rs. 950/- + 97.85 as Consolidated charge and Service Tax thereon. As per my knowledge this charge is a mistake. As per my calculation daily average balance was more than Rs.5, 200/- for the quarter. As well as I have deposited cash in a branch outside the Kolkata only once in the quater.

          1. As per my general knowledge the period quarter means a period starting from the 1st day of April, July, Oct and Jan, ending with last day of June, Sep, Dec and Mar. If bank used a seperate interval of days for quarter calculation. This is a cheating from bank as bank has not pre intimated me about this change.
          2. Transaction charge is also wrong, as three transaction are free in a quarter. If it is that the quarterly balance was not maintain, so this facility of three free traction was withdrawn. Than bank should also charge for ATM, customer visit, for issuing cheques etc. Every thing should become chargable.

          I thing bank is going on a wrong way and cheating its good customers.
          Aug 14, 2020
          Complaint marked as Resolved 

          Axis Bank Savings A/C — Rs 1550 + Service taxes debitted

          I Biswajit Das a a/c holder of axis bank have noticed that on 30/3/2009 Rs 1550 + service taxes have been debitted from my a/c as consolidated a/c chages even though i have maintained Rs. 5000 average balance in the quaeter from 1st Jan 09 to 31st Mar 09. I visited the branch on 20th Mar 09 to know the cycle of the charge calculation, then one executive of saltlake branch told me that the date is from 1st Jan 09 to 31st Mar 09. I again visited the branch on 6th Apr to know why the charges are applied the another executive told me that cycle is from 24th Dec 2008 to 25th Mar 2009. And he also explained the break up of charges which is Rs. 750(Non maintainance charge) + Rs 800 (Transaction charge) + service tax. But it is not written any where that Rs. 800 transaction charge will applied. They were misguided me to apply their charges. Can you help me to revert those charges

          Axis Bank / Saving Account — Consolidated Charge wrongly debited

          Sir,
          I have an SB account in Kolkata main Branch of Axis Bank. A/c No. [protected]. On 29th June 2009 your bank has debited Rs. 950/- + 97.85 as Consolidated charge and Service Tax thereon
          As per my knowledge this charge is a mistake. So please check and resolve the issue. And make me comfirtable with Axis Bank.
          Sir,
          I have an SB account in pune main Branch of Axis Bank. A/c No. [protected]. On 28 th June 2009 your bank has debited Rs.1550/- + 159 as Consolidated charge and Service Tax thereon
          As per my knowledge this charge is a mistake. So please check and resolve the issue. And make me comfirtable with Axis Bank.
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            H
            HEMANT Kr. SHARAM
            Jul 25, 2009
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            HI ALL,

            I have submit my internet banking form by 3.07.09 in new Delhi Axis Bank branch.
            My home branch in bangalore vijay nagar, I am still waiting for my login id or password.
            I have so many time to contact for same but they always tolled sir work in progress.
            Finally i suffer in between costumer center or axis bank.

            I need my login id or password. Kindly help me for same
            Aug 14, 2020
            Complaint marked as Resolved 
            i have a internet banking in the axis bank.but id and password show invailid.pls looking for it.
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              V
              vscn subrahmanyam.kothuri
              from Hyderabad, Telangana
              Jul 25, 2009
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              i have deposited in axis bank atm (mehadipatnam ring road branch) of rs. 18000/-(Rs. eighteen thousand only) but i have received the recipt of rs. 1800 /- ( one thousand and eight hundred only). on dt.25/07/09 time of 21.07 atm id no s1Ac4263 through card no 4938 account no [protected]. Please consider my complaint and rectify my problem
              Aug 14, 2020
              Complaint marked as Resolved 
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                K
                K V singh
                from Mumbai, Maharashtra
                Jul 24, 2009
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                Hi,

                I had submitted my documents about 2 month ago for home loan and till date there have been no disbursement of my home loan amount. The sales person always promise to disbursement amount within 2 days but GOD knows when the two days will come. They even do not call for clarification it is I who always call them and everytime they ask me for another document or a cheque of xxx amount. Till date they have only taken money and many documents from me and there has been no disbursement. I know these people want some kind of bribe and hence they are playing such cheap tactics. I fail to understand what the officials do and plus is our GOVT so bad that they cannot catch these kind of people. ITS SHAME TO DEAL WITH AXIS BANK!!
                Aug 14, 2020
                Complaint marked as Resolved 

                House Loan — Loan amount disbusement

                Dear sir

                I Ashish Shirvastava (s/o Shri Ram kumar shrivastava) residing at 3501 E Sudama Nagar Indore had applied for the loan on 30th April 2008 through one of HDFC agent Mr. Rajeev jain.

                When I had applied for loan I had provided all the necessary details to the agent as asked by him but till date I could not receive the photocopy of the disbursed amount. When I enquired for the same I had been replied that techinal report is pending. On the basis of statement from the bank agent I have promised to seller that I will pay the amount on Monday i.e. on 19/05/08 but till date no clear information from the bank side when the job is supposed to be done.

                The mail exchange with the concerned authority at Indore (M.P.) House loan is given below for Ur reference & further action.

                I am well sure U will do the needfull...

                Regards
                Ashish Shrivastava

                Dear sir

                Ur kind reply is still awaited...

                Regards
                Ashish Shrivastava



                -----Original Message-----
                From: Ashish Shrivastava
                Sent: Friday, May 16, 2008 12:50 PM
                To: '[protected]@hdfc.com'
                Subject: FW: bank statement

                Dear sir,

                Perhaps U will be well knowing that I had submitted all the property papers & my necessary personal documents on 30th of April itself along with the processing fee. As per Mr. Rajeev statement the technical verification of the property would take only two days (which was supposed to be completed by 2nd May itself) but even after 20 days U r saying me that it is still pending & it will be available by tomorrow.

                I would like to know why customer is given the false statements the loan will be finalized within 7 days?????????????????

                Because o[censored]r false statements My commitment to the seller of the property is getting failed every time.

                It seems from Ur reply that I will not be able to get the copy of the cheque before Monday, If it is please let me know...


                Many Regards
                Ashish Shrivastava










                -----Original Message-----
                From: [protected]@hdfc.com [mailto:[protected]@hdfc.com]
                Sent: Friday, May 16, 2008 12:33 PM
                To: Ashish Shrivastava
                Subject: Re: FW: bank statement

                Dear mr AShish

                WE are awaiting the technical report of the property bieng purchased, the loan was already sanctioned on12/5/8,

                The first time our engineer had gone and visited yr property, it was found locked, we then took the contact numbers of the concerned persons who could get the technical verification done, we are awaiting the report which we would recieve by tomorrow and fix the cheque accordingly

                regards
                Michael



                -----Original Message-----
                From: Ashish Shrivastava
                Sent: Friday, May 16, 2008 11:41 AM
                To: '[protected]@hdfc.com'
                Subject: FW: bank statement

                Dear sir

                Very good morning


                I U feel comfortable, I would like to have Ur contact number so that I can communicate to U directly & know about because of what reason (where I am at fault) it is getting delayed ????

                Many Regards
                Ashish Shrivastava






                -----Original Message-----
                From: Ashish Shrivastava
                Sent: Thursday, May 15, 2008 8:20 PM
                To: '[protected]@hdfc.com'
                Subject: FW: bank statement


                Dear sir,


                I am very sorry to say that I am not well satisfied with the functionality of HDFC bank. Even after the full documents (both property & personal) it took almost 20 days to pass the loan.(Which is normally as good as taken by any Nationalized Bank).

                And on today's date also I could not receive the photocopy of the cheque with which I can proceed. Mr. Rajeev had assured me that I will get the cheque within 7 working days, but...

                Well !!!I request U to please please anyhow do something so the cheque get ready by tomorrow noon or evening duly signed by the concerned officer.

                I hope, at least this time I won't fail in my commitment & we can get the registry process done by Monday.

                Many regards
                Ashish Shrivastava




                -----Original Message-----
                From: Ashish Shrivastava
                Sent: Thursday, May 08, 2008 10:54 AM
                To: '[protected]@hdfc.com'
                Subject: FW: bank statement


                Dear sir,

                Very good morning sir, May U please let me know the expected date upto which the matter can be concluded by all means.
                I request U to please to get it done at the earliest...

                Waiting for Ur positive reply.

                Regards
                Ashish Shrivastava

                -----Original Message-----
                From: Ashish Shrivastava
                Sent: Wednesday, May 07, 2008 11:26 AM
                To: '[protected]@hdfc.com'
                Subject: FW: bank statement

                Dear sir

                Please let me be informed i[censored] need additional information. Hope U would have received the statement papers.

                Many Regards
                Ashish Shrivastava


                -----Original Message-----
                From: Ashish Shrivastava
                Sent: Tuesday, May 06, 2008 1:12 PM
                To: '[protected]@hdfc.com'
                Subject: FW: bank statement


                Dear sir

                I hope that U would have received either hard or soft copy of bank statement ac no [protected] from Mr. Rajeev if not please let me know.


                Regards
                Ashish Shrivastava



                -----Original Message-----
                From: Ashish Shrivastava
                Sent: Monday, May 05, 2008 3:08 PM
                To: '[protected]@hdfc.com'
                Subject: RE: bank statement

                Dear sir,

                Right now I am at Udaipur. For the statement of S/b idbi ac no [protected] I have communicated to MR. Rajeev (Agent HDFC) & He will hand over the papers to U possibly by today evening or tomorrow.

                I request U to please cooperate & keep the remaining verification process continued.

                Thanks again for Ur kind cooperation.

                Many Regards
                Ashish Shrivastava
                Entity-solutions Limited
                Ext no. 2580
                Mob no[protected]


                -----Original Message-----
                From: [protected]@hdfc.com [mailto:[protected]@hdfc.com]
                Sent: Monday, May 05, 2008 2:47 PM
                To: Ashish Shrivastava
                Subject: bank statement


                Dear Sir

                AS per information provided in the application form, you have SAvings account at IDBI Indore(A/c no::[protected]), we would be recquiring statement of that account for the past 6 months for further processing of your loan application, please do provide a soft copy(if possible) of that account to expediate sanctioning process

                regards
                Michael Raphael
                HDFC LTD
                Pithampur
                respected sir, i have given the demand letter to the axis bank lone department obtained by the builder but there is to be the fake of services to disbursement of actual loan amount.n i am very upset about negative responding of the bank.
                I completely agree with you.
                To process my home loan they took my documents 4-5 times. Everytime they say that it will take just 3-4 days but it takes 15-20 days. Then they tell you that they need fresh bank statements. The cycle starts again.

                The persons dealing with home loans are not their employees and are contract workers. They say that they will give me a call in 10 mins but they don't call you AT ALL!!!

                My sincere advice is that people should keep distance from such a horrible bank.
                AXIS SUCKS!!!
                I completely agree with you.
                To process my home loan they took my documents 4-5 times. Everytime they say that it will take just 3-4 days but it takes 15-20 days. Then they tell you that they need fresh bank statements. The cycle starts again.

                The persons dealing with home loans are not their employees and are contract workers. They say that they will give me a call in 10 mins but they don't call you AT ALL!!!

                My sincere advice is that people should keep distance from such a horrible bank.
                AXIS SUCKS!!!
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                  PKS
                  Jul 23, 2009
                  Resolved
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                  Resolved

                  This is regarding an idiotic experience I had with Axisbank remittance. This is the first time I did not try to use Wire Transfer and regret my decision.

                  I live in the USA and, on 14th of July, 2009, I sent $5000 to a friend using Axisbank remittance, where the purpose of the transaction was
                  mentioned as "home maintenance".

                  Then on the next day, someone called me to ask who I was sending the money and how I knew her. I verified with him, telling that I have known this person for long and I may marry her next year.

                  After that, one week passes, and the exchange rate falls from $1 = 49.6 (approx, unless I am wrong) to Rs 48.3 (approx, on 22nd July, today) or maybe even more, and I never again hear from anyone, nor does the money gets transferred.

                  Today (22nd July, 2009), once again another guy called me to say that, since I wrote "home maintenance" in the box, but then I mentioned on phone a different purpose ("she is someone I know for long and I may marry her next year"), they had to verify and wait for further clearance.

                  For what?

                  They need verification and clearance for US$5000? Is it a joke? Or everyone at the Axisbank remittance lost their mind? What is happening? Am I being the butt of a joke?

                  They probably just wait for the $ value to fall, so that they can ### off my money, make a profit of about Rs 10, 000, and screw me in the process!

                  I regret having opened an account with them.

                  Now I came to know that it will take 3 more days for the money to be really remitted. Today is 22nd July, which means it will take 2 weeks for the money to be transferred (14th July - 27th July, at the earliest)! It would have taken less time if I had tied the money to a pigeon's legs and sent it off!

                  PKS
                  pinchashodi--AT--yahoo.com
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  I had exactly same experience. I had a family urgency and sent about $5500 through Axis Remittance on July/31/12. As soon as i sent, they deducted money from my US bank immediately and kept it hold for almost 10days to verify account and payment to my Indian recipient. That account verification link was not active even after three business days (as per their rule, I read later when customer agent directed me). It took almost 10days to deposit the money. Mean while I was shocked when they deposited Rs4000/- less in the account. That means amount they showed during transaction is not correct. Also they showed zero service charge, actually they charged almost Rs700/- for service fees. They are not good. They made me unhappy. I recommend DO NOT USE THIS SERVICE, if you care your money. I feel shame about our Indian bank. Poor service .. I did talked to their few managers .. useless..
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                    V
                    VANKAR VINUBHAI
                    from Ludhiana, Punjab
                    Jul 22, 2009
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                    Respected sir,
                    my iconnect passward is currently locked by the bank. it is very difficult for transction as internet facility. please release the same at the earliest for my best as soon as possible.

                    VANKAR VINUBHAI
                    A/C NO- [protected]
                    MOB NO - [protected]
                    ADDRESS-

                    P-1089/9, BASANT BAGH,
                    NEASE KV NO-1
                    BATHINDA CANTT(PUNJAB)-151004
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                      M
                      Mahendra Diliprao Rudrawar
                      Jul 22, 2009
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                      Resolved

                      Attaching the time to time communication from my side and plain assurance to reply but no actul reply from bank side -

                      1 My original mail to bank

                      [protected][protected][protected][protected]
                      To:NarimanPoint.[protected]@axisbank.com
                      Subject: Reversal of Minimun Balance Charges
                      Date: Wed, 13 May 09 18:06:02 IST
                      Cc: NarimanPoint.[protected]@axisbank.com

                      Dear Sir / Madam,

                      I am the Salary Power Privilege account holder with your bank. I am working with M/s Sharp and Tannan Associates, 87, Nariman Bhavan, 227, Nariman Point, Mumbai.

                      As I was on educational training for the CA course during December 2008 to February 2009, my Salary for the said period of three months was not credited to my account. After completion of the said course my salary is being duly credited since April 2009.

                      Hence, the said condition of not crediting salary for More than 3 months is not applicable in my case as the salary is being credited from the 4th month.

                      Please also consider the legitimate purpose of not having credited the salary on account of leave for the training purpose.

                      Kindly consider the matter and please reverse the Minimum Balance Charges debited to my account Rs.719.17 and service tax thereon Rs.74.07 dated -30 April 2009.

                      I have already e-mailed this request through your e-mail facility provided on the Net Banking web-site. They have in reply asked me to forward this request to you.

                      Please consider the matter ASAP.

                      Thanking You,

                      Mahendra D Rudrawar
                      Salary Power Privilege A/c No.[protected]


                      2 and furhther communication between bank and me -


                      From: "mahendra rudrawar" <[protected]@yahoo.co.in>View contact detailsTo: [protected]@axisbank.comCc: NarimanPoint.[protected]@axisbank.com

                      Please look into the matter

                      Regards

                      Mahendra D Rudrawar
                      (91-[protected])

                      --- On Thu, 9/7/09, NarimanPoint.[protected]@axisbank.com <NarimanPoint.[protected]@axisbank.com> wrote:


                      From: NarimanPoint.[protected]@axisbank.com <NarimanPoint.[protected]@axisbank.com>
                      Subject: Re: Fw: RE:'AXISIBRM=[protected]' No reply for the query
                      To: "mahendra rudrawar" <[protected]@yahoo.co.in>
                      Date: Thursday, 9 July, 2009, 4:17 PM


                      Dear Sir,
                      We assure you that we have taken up the matter for reversal of charges levied to your account.

                      Kindly give us 1-2 days time to confirm to you on the same.

                      Regards,
                      Samina

                      -----mahendra rudrawar <[protected]@yahoo.co.in> wrote: -----


                      To: NarimanPoint.[protected]@axisbank.com
                      From: mahendra rudrawar <[protected]@yahoo.co.in>
                      Date: 07/09/2009 02:31PM
                      cc: NarimanPoint.[protected]@axisbank.com, Parineeta.[protected]@axisbank.com, ibrm.[protected]@axisbank.com
                      Subject: Re: Fw: RE:'AXISIBRM=[protected]' No reply for the query

                      Dear Sir/ Madam,

                      It is the high time that my query has not been replied.

                      Now, if I do not get any reply then I shall place my query to appropriate forum ( might be Banking Ombudsman).


                      Regards

                      Mahendra D Rudrawar
                      Mumbai
                      (91-[protected])

                      --- On Wed, 10/6/09, NarimanPoint.[protected]@axisbank.com <NarimanPoint.[protected]@axisbank.com> wrote:


                      From: NarimanPoint.[protected]@axisbank.com <NarimanPoint.[protected]@axisbank.com>
                      Subject: Fw: RE:'AXISIBRM=[protected]' No reply for the query
                      To: "[protected]@yahoo.co.in" <[protected]@yahoo.co.in>
                      Date: Wednesday, 10 June, 2009, 5:18 PM


                      Dear Mr.Rudrawar,
                      We have taken note of the details provided in your mail and have put up to the appropriate authorities for charges reversal, if eligible.

                      Regards,
                      Samina Lahorewala
                      Manager Operations

                      -----Forwarded by NarimanPoint Operationshead/173/AXISBank on 06/10/2009 03:03PM -----


                      To: "NarimanPoint Operationshead" <NarimanPoint.[protected]@axisbank.com>, "NarimanPoint Branchhead" <NarimanPoint.[protected]@axisbank.com>, "Parineeta Athale" <Parineeta.[protected]@axisbank.com>
                      From: "IBRM" <ibrm.[protected]@axisbank.com>
                      Date: 05/29/2009 11:44AM
                      cc: "[protected]@yahoo.co.in" <[protected]@yahoo.co.in>
                      Subject: RE:'AXISIBRM=[protected]' No reply for the query




                      Dear Sir/Madam,

                      Please find mail received from iConnect customer (customer ID:[protected] which is self explicit. Kindly respond to the customer in his external email address :

                      Please treat this as Urgent.

                      Regards
                      IBRM-Desk
                      Central Office
                      AXIS Bank Ltd


                      -----Original Message-----
                      From:[protected]@axisbank.com[protected]@axisbank.com )
                      Date: Thursday, May 28, 2009 10:45 AM
                      To: [protected]@axisbank.com ( [protected]@axisbank.com )
                      Subject: No reply for the query

                      Branch Id : Dear Sir,
                      I have sent the request mail at the address u have given but i am not getting any firm reply to my query
                      please do the needful.

                      My mail to the address suggested by you is as follwos for your reference:
                      Aug 14, 2020
                      Complaint marked as Resolved 
                      yes this bank doing same with me also and not giving single message before cutting money from account aslo not giving information that how much ballance you have to maintain. first they hav esaid thet this zero balance account you can open your account with cancel cheque but then after they will automatically convert this acoount to normal account and take charge for not maintain account balance without giving single message from them.
                      Sir,
                      I applied for a duplicate PIN for my ATM in last week of June, 2009 in Nirman Bhawan Axis Bank New Delhi. A sum of Rs. 56/- has been deducted on 14.7.2009 as PIN charges. But till date I have not received the duplicate PIN inspite of repeated visits and phone calls to the bank. I am told that Barakhamba Branch might have received from Bombay. I am suffering without PIN. Kindly do something.

                      D.R. Sharma
                      A/c No. [protected]
                      dear sir
                      my sb ac no is[protected] and customer id is[protected].
                      i have recd my iconnectbut passwords not responding.
                      i am in army and have been posted to under mentioned address. please change my address and send me new pass words for net banking.
                      Lt Col Jawed Husain
                      Officer Commanding
                      693 Coy ASC(TT)
                      Pin - 905055
                      C/O 56 APO
                      thanks, jawed husain
                      I did n;t show a/c blance
                      please reply what is minimum balance require for saving
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                        A
                        ajay pandey
                        from Pune, Maharashtra
                        Jul 22, 2009
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                        This is to inform you that Axis Bank Bahraich branch has delivered an important packets on dated[protected] pod[protected] and dt[protected] pod[protected] for the delivery to our Mumbai office but all the packets have not reached at our mumbai office till date.
                        Due to which we will be facing huge financial loss.
                        kindly look into the matter seriously.

                        regards
                        ajay pandey
                        [protected]
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                          S
                          shankar.ots
                          from Delhi, Delhi
                          Jul 20, 2009
                          Resolved
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                          Resolved

                          hi i am shankar thapliyal i had booked ticket on 15/07/2009 . onece i was booking ticket that time session has been expired, that time money has been debited from my a/c but ticket wast not booked but when second time i booked, i got the ticket and money is debited from my a/c so twise they have debited my money..so i want to knoe why is it so... i called to the customer care they gave me complaint no. 9312238 ...but i didn't get any response ...

                          so i want the solution of my query...

                          Regards

                          Shankar Thapliyal
                          Mob No. [protected]
                          Optimal technologies pvt Ltd
                          Aug 13, 2020
                          Complaint marked as Resolved 
                          hi i am sandeep kumar shrivastava i had witdrawal money on 24/02/2010 from state bank of india's ATM koundli delhi-96 branch of rs.2000 in two transaction but i havent reced money but the stament is showing that money has been withdrawal my account number is...[protected] and this is my companys a/c (nitishree infrastucture ltd) pls do the needful as soon as possible...

                          so i want the solution of my query...

                          Regards

                          Sandeep kumar shrivastava
                          Mob No. [protected], [protected]
                          Optimal technologies pvt Ltd
                          deduction of money twise
                          hi i am sandeep kumar shrivastava i had witdrawal money on 24/02/2010 from state bank of india's ATM koundli delhi-96 branch of rs. 2000 in two transaction but i havent reced money but the stament is showing that money has been withdrawal my account number is. [protected] and i had also registered a complaint through phone banking and my complain no.9889288and this is my companys a/c (nitishree infrastucture ltd) pls do the needful as soon as possible...

                          so i want the solution of my query...

                          Regards

                          Sandeep kumar shrivastava
                          Mob No. [protected], [protected]
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                            S
                            Sumer singh choudhary
                            from Kolkata, West Bengal
                            Jul 19, 2009
                            Resolved
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                            Resolved

                            Hi,

                            I m Sumer singh choudhary, I had carried out a transaction at icici atm of L& T campus faridabad. on 07/07/2009 for rs.3100, my transaction was declined but the amount was deducted from account a/c no. [protected], please do the needful to return my money. The transaction details as follows:-



                            Cyber Receipt Date:19/07/2009 7:34 PM


                            ___________________________________________________________________________

                            Transaction Details
                            ___________________________________________________________________________

                            Account Number : [protected]
                            Transaction Date : 07/07/2009
                            Transaction Amount : (INR)3, 100.00
                            Transaction Type : DR
                            Transaction Description : CASH-ATM/8788/070709/20:18






                            ___________________________________________________________________________

                            Thanks & Regads
                            Sumer Singh Choudhary
                            [protected]
                            Aug 14, 2020
                            Complaint marked as Resolved 
                            Iam D.S.Anusha my previous account has started in NCL INDUSTRIES LTD HEAD OFFICE Hyderabad, Andra Pradesh, India now present i have chanced to another comany so that my P.F amount will be added to next company, for that change they require 5 months translation so please kindly send my last five moths account translation from[protected] to[protected]
                            Name : DESETTI SIVA ANUSHA
                            Branch Name : HYDERABAD [AP]
                            Account Number : [protected]
                            Customer ID :[protected]
                            Scheme TYpe : SAPPL
                            Thank you
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                              N
                              Navneet Singh Arya
                              from Kolkata, West Bengal
                              Jul 18, 2009
                              Resolved
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                              Resolved

                              I have joined ERA BUILDING SYSTEMS LTD. in Noida, for which I was given salary account in Axis Bank (Khan Market branch). Despite continuous follow ups with Axis bank's people on phone & also face to face, they havn't delievered my ATM card's password & Internet Banking password kit. Account was opened one month back but I can't not access it because I don't have password of either ATM card or Internet Banking.
                              Aug 14, 2020
                              Complaint marked as Resolved 
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                                U
                                Umesh R Puthran
                                Jul 18, 2009
                                Resolved
                                Report
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                                Resolved

                                I am attaching extract from my email written to them for which I am still waiting for their reply.

                                Dear Gaurav,

                                I am meticulously shocked to see the functioning of reputed bank like Axis bank. Still I have not received any further communication from your end.After reminding no of times on the issue still there is no action been taken, so how would be I am assure on future services.

                                In view of all this bitter experience, now I do not wish to continue for any service with your bank.

                                Requested to handover all the documents been submitted at time of processing of home loan along with refund of the processing money. I am also initiating to close my newly opened NRE & NRO account with Axis bank.

                                Best Regards
                                Umesh Puthran
                                Reliance Asset Management (Mauritius) Ltd.

                                OUR VISION : "To be a globally respected wealth creator with an emphasis on customer care and a culture of good corporate governance"
                                ----- Forwarded by Umesh Puthran/RMF/RelianceADA on 07/12/2009 08:28 AM -----
                                Umesh Puthran/RMF/RelianceADA
                                07/04/2009 09:22 PM
                                To
                                Gaurav.[protected]@axisbank.com
                                cc
                                hina babaria <[protected]@yahoo.com>, [protected]@gmail.com, mumbai.[protected]@axissales.in, [protected]@axissales.in, dp.[protected]@axisbank.com, shishir.[protected]@axisbank.com, p.[protected]@axisbank.com, rajendra.[protected]@axisbank.com
                                Subject
                                Fw: Your housing loan proposal with us





                                Dear Gaurav,

                                I hope you remember me.

                                Each time I visited you at 1st Floor Janmabhoomi Marg, Fort, Mumbai-400 001 (Probably 3 times) to take back my papers & cheque, you convinced me by saying that within two days you will release my housing loan sanction letter.

                                When we last met on 18th of June 2009 to collect my documents back along with my cheque, you & one of your colleague (I actually wanted to meet Mr. Sudhir/Sandeep More/Mane your Head but you made me to meet one of your colleague) convinced me again by saying "you will release my sanction letter within two days after receipt of my latest HSBC statements till date". I asked you to confirm the same in writing & you sent me the below mentioned mail on 20th, this also done after my visit only.

                                On 23rd I scanned & sent my HSBC statements to you from Mauritius, but for my utter surprise till now I haven't got the sanction letter nor any reply from your end, but my A/c. in HDFC got debited.

                                Kindly revert back on the same ASAP.
                                Best Regards
                                Umesh Puthran
                                Reliance Asset Management (Mauritius) Ltd.

                                OUR VISION : "To be a globally respected wealth creator with an emphasis on customer care and a culture of good corporate governance"

                                ----- Forwarded by Umesh Puthran/RMF/RelianceADA on 07/04/2009 08:38 PM -----
                                Umesh Puthran/RMF/RIL
                                Sent by: Umesh Puthran/RMF/RelianceADA
                                06/23/2009 05:17 PM
                                To
                                Gaurav.[protected]@axisbank.com
                                cc
                                hina babaria <[protected]@yahoo.com>
                                Subject
                                Re: Your housing loan proposal with us





                                Dear Gaurav,

                                As required by you please find attached Hsbc a/c statements from 1st of May to till date.



                                Kindly elaborate on "subject to clear legal and technical reports".


                                Best Regards
                                Umesh Puthran
                                Reliance Asset Management (Mauritius) Ltd.

                                OUR VISION : "To be a globally respected wealth creator with an emphasis on customer care and a culture of good corporate governance"


                                Gaurav.[protected]@axisbank.com
                                06/20/2009 01:24 PM
                                To
                                umesh.[protected]@relianceada.com
                                cc

                                Subject
                                Your housing loan proposal with us






                                Dear Mr.Umesh

                                Your housing Loan proposal has been inprincipally considered for Rs.39 lacs, based on your financial papers subject to clear legal and technical reports.

                                Regards

                                Gaurav Duseja
                                Deputy Manager
                                RAC-Mumbai
                                66110158
                                DISCLAIMER:
                                Information contained and transmitted by this E-MAIL including any attachment is proprietary to Axis Bank Ltd and is intended solely for the addressee/s, and may contain information that is privileged, confidential or exempt from disclosure under applicable law. Access to this e-mail and/or to the attachment by anyone else is unauthorized. If this is a forwarded message, the content and the views expressed in this E-MAIL may not reflect those of the Bank. If you are not the intended recipient, an agent of the intended recipient or a person responsible for delivering the information to the named recipient, you are notified that any use, distribution, transmission, printing, copying or dissemination of this information in any way or in any manner is strictly prohibited.
                                If you are not the intended recipient of this mail kindly delete from your system and inform the sender.
                                There is no guarantee that the integrity of this communication has been maintained and nor is this communication free of viruses, interceptions or interference
                                Aug 14, 2020
                                Complaint marked as Resolved 
                                myself dr devendra dhopte an axis bank housing loan holder, changed my address. my new address is as follows; dr. devendra T.Dhopte. c/o . RM-65, Matoshree bunglow, 1st flour, sudamanagar, Dombivali ( east ) .421202.
                                My sanction letter no.AXIS/10/HL/23455 DT 01.06.2010 vide which I had been sanction loan of Rs.2503787. As per various verbal communication I was assured that I will be disbursed loan on or before 21.06.2010. I was satisfied with the credit delivery system of the bank. But I came to a sudden shock when various queries were raised on 19.06.2010 on flimsy ground such as approval of property, legal issues, spelling difference in name for which ID was submitted to be supported by affadavit and inspite of submitted affadavit dealing person, Udayan, was not satisfied and forced some corrections to delay disbursement and these modes were effected in piecemeal which all were pre sanction aspect and I was very much harassed while I Called the seller of the house to effect registered sale deed in anticipation of disbursement. It came to a sudden shock today that Mr. Udayan dictated on telephone that he will not disburse loan without 36 post dated cheques. I requested him not to delay the case as 24 post dated cheques and pre emi cheque alongwith full value cheque (undated) already submitted and there is no rationale to delay disbursement any further as application included submission of 12/24/36 cheques and so the sanction letter. I also requested him to submit balance 12 cheques within a span of 3-4 days but he obstinately refused to pay heed to my request. Sir, I would request you to advise the staff to be practical and all pre sanction aspects should be seen before conveying sanction. I had committed to vendor in anticipation of disbursement and my reputation is at stake and help me to issue disbursement cheques, failing which I will be forced to take refuge of some forum like banking ombudsman.
                                Mahesh Kumar Rustagi
                                M [protected],[protected]
                                email id : [protected]@yahoo.co.in
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                                  G
                                  GURDIP SINGH
                                  from Delhi, Delhi
                                  Jul 17, 2009
                                  Resolved
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                                  Resolved

                                  my loan was sanction 15.18 lac but i have paid 15 lac i was not informed my loan a/c no is PH[protected] By the axis bank Gurgaun Branch the cheque dated 13/07/09 was delivered on 14/07/09 but the detail letter they have sent the intrest is charge from 1/07/09. I dont under stand under which rule they are charging intrest from 1/07/09 when the cheque was dated 13/07/09
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
                                  Axis Bank is the world worst Bank. They no need customer Satisfaction. They do as they like. They harass the customers. The Employees in this bank think that they are the hero’s. The y follows their own rules. Please let me know how we will give our feedback to the Higher management of the AXIS BANK. I am sincerely giving suggestion to the new customers please don’t take any loan and any transactions from AXIS BANK.
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                                    T
                                    Thomas Baptista Fernandes
                                    from Raia, Goa
                                    Jul 15, 2009
                                    Resolved
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                                    Resolved

                                    Despite by written complaints for over an year, the Axis Credit Cards Processing Unit failed to credit the amount deducted on behalf of Bajaj Allianz without my consent. Since there was no refund, I stopped the payment till the refund of money. The Axis Credit Card Unit failed to do so inspite of several reminders. Unable to recover my money, I stopped the payment of due amount of Rs 2347/- with written intimation. Surprisingly The Axis Credit Card kept sending me statements after statements and did not bother to send the corrected statement for Rs 2347/- despite promises fromn their Customer Executives. They have now claimed the amount from my Savings Bank without any intimation to me. The Axis Bank too has done it despite my written objection for the lien amount of Rs 5904.28.
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
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                                      R
                                      Ranjeet Singh
                                      from Delhi, Delhi
                                      Jul 15, 2009
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                                      SIR, I am Ranjeet Singh from Kalibari Kathua (J&K). I am ex Army Officer at present employed with Baja allianz
                                      vide IC Code [protected]. I had applied for a corporate card through Baja Allianz. In the month of Apr, I had been informed that my photo are not available with Axis Bank. This requirement was met with on 01 May 2009 by sending the photo by regd post. Since then, I have not heard anything from you. My prize money for the last two years is withheld for want of corporate card. May I humbly request you to please help me and inform me on my phone [protected] positively rpt positively about the present status of the case. I shall be ever grateful
                                      Thanking you Sir,

                                      Hoping to get an early reply please.

                                      Axis Bank Corporate Card — ghost transaction

                                      In my statement I saw a transaction dated[protected] on Pantaloon Retail.The transaction not made by me anyway.
                                      Please correct the enrty.
                                      regards
                                      Pallab Ghosh
                                      #[protected]
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                                        G
                                        gagan
                                        from Indore, Madhya Pradesh
                                        Jul 9, 2009
                                        Resolved
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                                        Resolved

                                        I, sachin jain is an account holder with Axis Bank. My Acount Number is [protected] Branch bhopal M.P Nager (mp). i have already complaint in Retun in bank but no reply 30th of june 2009, a consolidated charge of Rs. 2871.77 ws dudected along with a Lien amount of Rs. 2871.77 when Rs. 7027 was submitted on 02/07/2009, the available balance showed that the Lien Amount was also deducted. My Bank Statement does not reflect the deduction of the lien amount. Also, I was not previously intimated about the consolidated charges in any form of letter or mail. If I was intimated about the deductions I would have kept my expenditures into account and would have not worried about the deductions. I was not even informed about the charges through phone banking or sms while all other transaction details are intimated. Therefore I would request the bank to refund me the total amount of Rs. 2871.77 to my account

                                        THANKS
                                        Aug 14, 2020
                                        Complaint marked as Resolved 
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