[Resolved] Axis Bank — ATM withdrawl | |
I operated Axis Bank ATM at shastri nagar Ghaziabad (ATM ID S1AC09511) on 27.9.09 at 10.52 AM for withdrawl of Rs15000/- from my debit card of PNB ( A/c No. [protected] ). The withdrawl was recorded by ATM machine vide record no.4452. However the machine did not give cash. I, on the same day sent complaint through e-mail to Axis bank. I also lodged a written complaint in the complaint register of the ATM on the same day. Further I also lodged a written complaint to the PNB branch at Laxman Jhula road, Rishikesh, Distt.Dehradun ( in which my above account exists) on 29.9.09 with a copy of the same to Axis Bank Ghaziabad. In the mean time I received a call on my mobile ( [protected] ) on 7.10.09 from ATM Section of Axis Bank New Delhi for verification of PNB debit card no. I was told that it takes 10-12 days for sorting out the matter. Till date my account has not been credited with Rs.15000/-. You are requested to expedite the matter at your earliest. Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
 3 Comments | |
Comments
Dear,
I am M.S.S.Kameshwar Rao opened a saving account at your end but till date(15.12.09) i have not received welcom kit (Check book, ATM card & Others).But i have received 3 Pins ( Net banking pin, IPIN, telebanking). I have checked my account through net bank then 2200/- deducted from my account
The same i am informed from on 28 th oct to Mr.Brijesh then after 10 days informed to Mr.Vikrant at vashi branch but till date no response from each persons.
So ple cofm how it possible.Who is the responsible
I am M.S.S.Kameshwar Rao opened a saving account at your end but till date(15.12.09) i have not received welcom kit (Check book, ATM card & Others).But i have received 3 Pins ( Net banking pin, IPIN, telebanking). I have checked my account through net bank then 2200/- deducted from my account
The same i am informed from on 28 th oct to Mr.Brijesh then after 10 days informed to Mr.Vikrant at vashi branch but till date no response from each persons.
So ple cofm how it possible.Who is the responsible
I have gone to withdraw money from AXIS BANK ATM at Gole Park using my CANARA BANK ATM Card, no money came out but my account was wrongly debited by Rs 10, 000/
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
52%
Complaints
12951
Pending
0
Resolved
6557
View all 12951 Axis Bank reviews & complaints
+91 22 2764 8000
Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
View all Axis Bank contact information
Please advise and sort out the matter.