Axis Bank Complaints & Reviews

Dear Sirs,

My wife Mrs. Annapoorani Ravi was working as an LIC agent at New Delhi and the commission is getting credited to the bank account directly. Following is the complaint against Axis Bank, Janakpuri, New Delhi for debiting 'DEBIT CARD RENEWAL CHARGES' even though it is a salary/commission account. The details are given below: There is no response from the bank even after 2 months:

Debit card charges - SB A/c. No. [protected] - LIC Agent No[protected] Name: Mrs. Annapoorani Ravi

From: Sivaraman Ravi to Axis Bank, Janakpuri, New Delhi.
show details Oct 21

Dear Sirs,

Ist Reminder

On Oct 13, I sent a mail on the captioned subject, but not even an acknowledgment received from your side. Given below the matter for your doing the needful.

Thanks.
Annapoorani Ravi

Dear Sirs,

The above SB a/c was opened by the LIC, Branch Code 11A, Janakpuri Commercial Complex, New Delhi - 110058 towards my agency commission with zero balance facility a few years back on the assurance that it may be treated as salary account - even TDS gets deducted whenever an amount is credited to my above account. As a proof, it is a salary account, I give below the recent statement shows that on 4/9/09 the amount 'transfer of salary' shows Rs. 777/- credited to my account. But unfortunately, you have debited an amount of Rs. 111 as debit card annual charge on 25/7/09 which was not supposed to be for salary account - this is something unusual. I, therefore, request you to kindly reverse the amount by crediting into my above account & oblige.

Thanks.

Annapoorani Ravi
Janakpuri, New Delhi.

The bank statement details:
1
13/10/2009
CASH-ATM/855/131009/08:52
5,000.00
2
30/09/2009
[protected]:Int.Pd:[protected] to 30-
56.00
3
04/09/2009
TRF OF SALARY
777.00
4
25/07/2009
DrCard Annual Chg [protected]
111.00
5
30/06/2009
[protected]:Int.Pd:[protected] to 30-
65.00
6
20/06/2009
CWDR/[protected]/[protected]:32:14/EU
3,000.00
7
05/06/2009
TRF FRM LIC

Sir,

Due to Electricity failure, my ATM card (Corporation Bank) has been captured in Axis Bank ATM Machine on 17th Nov,09 at Geeta Rattan Jindal Public School Branch, Sec-7, Rohini, Delhi. I have lodged complaint in the Axis Bank, Geetarattan Jindal Public School Branch, Sec-7, Rohini, Delhi as well as my Bank- Corporation Bank, Nangloi. Till date I am not receiving my card from Axis Bank. There is no response regarding my Corporation Bank ATM Card from Asix Bank. Please help me to find out my card.


Thanks


Vikas Rohilla

I made apurchase from Koutons Retail India Pvt.Ltd(SHILPI CREATIONS) 20 G.T.ROAD ASANSOL WEST BENGAL Phone[protected].on 02/05/2009 of Rs-1350/-.
I gave my Debit Card at the time of payment.It showed "DECLINE".After that i gave my credit card and the payment was successful.
on the 2nd day i came to know from my Bank (BANK OF INDIA) that i have made a payment of Rs 1350 from my Debit Card.
So i made double payment of the same item purchased on that day.
The showroom dealer says it is the problem of Axis Bank .
I have went to him at least 25 times and he gives a simple reply that the Bank will credit the amount in my account ,but 7 months have passed but i have not received any paymnets.

Dear Sir,

I have already paid my credit card payment. Before that i was also in the defaulter list.but after the payment still i am in same list. That is why my loans are not accepted by some bank.

i saw the my defaulter report one thing the minus point is if any bank reject any request that is also update in the defaulter list might be there is some other reason for rejecting like address problem or other things.

Kindly remove my name in defaulter list.

for further query i will give you my PAN card no:.

Kindly regards.
D Ravi Kumar

Hi,

I am Neeraj Kumar Sharma from delhi, I had Axis Bank Credit card and In month Of Nov 08, and I made settelment in Rs. 6200 when my total outstanding was Rs. 15370, Now I appled for Home Loan , and My banker need No dues Certificate from Axis bank because CIBIL showing Rs. 9170 in my Credit card unpaid.

When I ask Axis bank Escalation Depatment They told me to clear my all dues than they will issue me...

Sub: Cosolidated Charges debited form my account.

Respected Sir,

I have salary account ( 0 balance) with Axis Bank, Gandhidham branch, District -Kutch -Gujarat. My A/c No. is [protected].
They had deducted Rs. 750.00+77.25 (Service Tax @ 10.30%) from my account on dated[protected]. when I asked them why this happened they told me that not minimum balance in your account. I see your corporate salary fees and charges statement online but no appear head cosolidated charges in this statement and I also minimum balance charges in your scheme code salary power plus mentioned in NIL so, how can you deducted Rs.750.00+77.25 this amount from my account before even they never communication and mobile phone call to me or never send any other notice or circular on my address before deduction. No bank is deducting this transaction charges, if it is not under RBI rules. then now they can do this?
Quarterly only 9 transaction is free, beyond that they will deducted Rs.50.00 per transaction+service tax(10.30%). I visited the my operational branch & Head Branch officials. They are unable to provide justification.
Can anybody take this matter legally for taking action and I will complain in consumer court against Axis Bank.
Regards.
JAGDISH B. BRAHMBHATT
188-B, MAHADEV NAGAR,
ANJAR - KUTCH- 370110

As per momo no.supt-5/ demand survey-mohali/F No.74837/09/18206 dated 27/05/2009 listed 1351, reciept no74837
The applicant money Rs 1500-/ is refunded by the GMADA (greater mohali area development authority)
S.A.S nagar to AXIS BANK,ltd SCF No. 113-114, ph-7 mohali. The applicant has sent two application on 25 june 2009 and on october 09 for transferring the money to state bank jalahalli east ,bangalore account no.[protected] .
Sir,
no reply has been received by the applicant please transfer the money to above said bank.

I am holding a salary account in your bank. I never request to issue me a credit card but considering my salary account your bank issued me a credit card. I started using the card since Decemebr 2008. Since then I have at regular intervals atleast paid the minimum amount. In the month of April I issued a Cheque of Rs 5000/- with got reversed and I paid Rs 2000/- in cash. In the next month also I paid a cheque of Rs 9000/- As I never received the bill regularly I was unable to know the past payment history. Later on I found that the cash payment is not reflecting in the statement. Thus I stoped making further payments. After having a word with the executive in August I made a payment of Rs 1000/- through Cheque. In the early week of Nov I again had a word with Axis bank CCE and she assured me to resolve my issue but requested me to make the minimum payment of Rs 3200/- and I agreed and promised her that I will make the payment by 10Nov as my salary gets credited to my slary account by 5th Nov.

On 7th Nov I discovered that my full salary has been debited towards the credit card OS and a lein amount of Rs 8805/- has been put to my salary account without any information to me. On enquiry I found that my outsatnding was Rs20348/- thus as a bank policy they have deducted the amount. Since then I am continuously mailing the customer care office but all in vain.

I have gone through a valley of financial & mental agony and hope to get a fair response from your end.

Hi,
I have cleared my outstandings of my axis bank credit card but yet my cbill score is reflecting very low. Is this that i will not be eligible for anyother financing options since i have made the complete payment for the card or the cbill rules says not to provide any financing options to the persons who have once overused the card. My card number is--[protected].

Dear Sir,

I was having the salary account with Axis bank Ltd in the year 2006,On behalf of this the bank issued the credit card with the limit of Rs 12000/- saying that there would not be any annual or any other Charges, but despite of a good repayment 1 year later the bank debited my account by the heading Annual Fee. When i enquired about this the bank person said that you pay the due amount along with the annual fee the bank will refund it on the very next bill but it was not done.
After this miscommitment i stopped the payment for some months. one day one person called me asking there is a due of Rs-12000/- on my card,I was shocked.after a very long discussion many calls (threatening calls too). he himself said me to deposit the cash amount Rs-6500/- instead of Rs 12000/-
On 15/07/2008 i paid the said amount through cash vide Axis bank Receipt no-29180 dated 15/07/2008.at that time he gave me the settlement letter aswell.despite of this they added my name in cibil.
in this regard i have tried to mail to the banks customer help desk but did not give any positive response.I request you to please help me and arrange to delete my name from CIBIL.
you can check my repayment history from other banks as well.



Regards
Ripudaman Singh
[protected]

This is my complain mail to Axis Bank, Metlife Insurance, IRDA, and RBI, But no result. I am giving this on this forum with lots of hope. Thanks.

Dear All,

This is my strong complain against MetLife as well as Axis Bank.

Point are Below,

1. I am senior Citizen person account holder of axis bank Koch behar branch.
2. I was walking to axis bank for invest in bank fixed deposit.
3. One of Mr. Tamal axis bank employee try to convince me for invests in MetLife instead of Bank FD.
4. Mr. Tamal introduce me with Mr. Amit Kar, MetLife Employee.
5. Mr. Amit Kar explain me his MetLife plan as: Its a three years plan, I have to pay a premium for three years, I Can withdraw
my money after three years, I will get a return of 15% compounded interest for three years on my investment.
6. As per this conversation with Mr. Amit Kar and Mr. Tamal I convince and I invest Rs. 30000 on it.
7. But suddenly when I go through the trams & condition of the policy I come to know that there is no as such 15% interest is
written on the policy deed and if I withdraw my money after three years then I have to pay a charge of 70% of my first year
basic premium which I was not informed by neither Mr. Amit Kar neither Mr. Tamal. And one more thing that I am a retired
government. Employee. But in the MetLife application it’s written as businessman.

I have send a complain mail to Axis bank as well as MetLife but I haven’t get any response from axis bank, and MetLife give me a useless response which means they can easily play with my hard and soul money. And in between some one call me from MetLife Siliguri branch and try to convince me to withdraw this complain and continue this plan.

After this bad experience I completely fed up with both the company because it’s a clear case of cheating. So I have sent these complain mail to you as a higher authority with lots of expectations and I am praying for justice and necessary action against the guilty. I further request you to help me to get my money back as soon as possible.

For Your Information:

My Axis Bank Account No: [protected]
MetLife Policy No:[protected]

Thanks in advance with lots of Hope.

Regards,

Ananda Kumar Paul
Coochbehar
[protected]

Dear Sir/Madam,

I am a customer of the Axis bank, Hyderabad Main Branch.
This bank chrages un nessesary charges to the Axis Customers. Even my self i paid around 2000 Rupees for the Axis Bank,
Just 2 days back also Rs.276.00 was deducted from my account,

Details are:
9/11/2009 DrCard UPANNUAL [protected] NOV10-N 276.00
31/07/2009 Consolidated Charges for A/c 1,500.00
31/07/2009 Service Tax @10.30% on Charge 154.50
08/07/2009 DrCard Upfront Ann Chg [protected] 238.00

So please do any step for this one .

Thanks

DSB

Dear Sir,
I am vaibhav vitthal kumbhar, working in Pune.
I have saving account(Account Number: [protected]) in AXIS bank Satara Branch.
My bank statement is showing Rs. 1436.26 deducted as a cons. Charge. And Rs. 147.36 Service charge
I had taken follow up for last 2 month but I didn’t any positive response from Axis Bank
This is deducted without any information.
it has been noticed that in spite of maintaining minimum stipulated balance, i have been fined illegally.

So,
Please Help me and give me legally advice.

Warm Regards,

Vaibhav V. Kumbhar.
([protected] & [protected])

Respected Sir,

I am Sharad Vilas Pathak, having saving account in Axis Bank at Ahmednagar Branch.

My A/c No. is[protected]

Many times, i requested the bank authorities for getting me net banking facility.
Even before, few days before i requested the newly joined Dy Manager for providing me net banking facility.
for the purpose i have submitted the form (duly filled) to the bank authorities.

But, until now i have not received the facility.

Secondly I have send email twicely to [protected]@axisbank.com
on 29th Oct 2009 & 06 Nov 2009, even though not received any reply.

Hence, I am wating.

Thanking you

Dear Sir/ Madam,

I tried to withdraw 20000 Rs/- from ICICI Bank ATM with AXIS Bank Debit Card on 16th Oct Friday. But I got only 10,000. Then Further I tried to withdraw 10,000 Rs/- and I got a warning message that no amount is available. 20,000 Rs/- was deducted from my account but I get Only 10,000 Rs/-. I called to Axis Bank Customer Care, Mumbai[protected] and Log the Request they said it will get reverse with in 12 to 15 Day in your account. Then Next Friday I again called they said the same. I again called on 30 Oct and Then they said due to technical reason they were unable to log my request so please again log this request. Then I log the request again. I was urgently in need of money and was in hope that I will get my money with in 12 -15 days. At that time I have to submit my policies and I was totally dependent on that money. At that time I got a lot mental harassment. What should I need to do? And What action I should take.


Regards,
Anuradha
Full company details.:Axis Bank Customer Care Mumbai
Ph No.[protected]

Permanent address: 2438 A Bhoja Ka bara Naya Nagla,Mathura
email id: [protected]@gmail.com
mobile no. :[protected]

I had given request on 24/10/2009, at AXIS Bank Kalyaninagar branch for new DEBIT CARD since, i had lost my card.

As committed by their personnel, at Kalyaninagar branch the card was suppose to get delivered on 30/10/2009.

However, I have not received it yet. After inquiring with Mr. Yogesh Kulkarni (AUX Manager, Kalyaninagar branch) I came to know that the card was returned to Mumbai office.

The curior executive stated “your card was returned to Mumbai office since, there was NO NAME AND ADDRESS MENTIONED ON THE ENVELOPE”.

Is the way AXIS BANK serve their customers. AXIS bank does not have common sense to send courier?

Their employees so uneducated that they don’t know how to send courier/post letters/e-mail such simple things?. I had to suffer a lot because of their pathetic service.

I have encountered a damaged 500 rupees note with tape on both sides after withdrawing Rs.2100 from an Axis bank ATM. The ATM is located at Metropolitan Housing Society. It comes under Electronic Complex Branch, Salt lake, Sec V, Kolkata - 700091. After interacting with the security guard present at that time I found out that this is a norm in Axis ATM. If I had an account with them, they would just accept my damaged notes to fed another customer. Since, I don't have an account, they didn't respond to my complaint. Its not a matter of Rs.500. I want to raise my voice against these unethical acts of axis bank. I humbly request stringent actions against Axis bank.

Dear sir,
I had lost my axis bank, but when i realised i tried calling the customer care no but i cudnt get through as it was 7:30 in the evening and due to non banking hours restrictions

i have lost my atm card while i was withdrawing cash frm axis bank atm .i forget to collect my card frm the machine and i dnt knw actually what happen the card is till in the machine or somebody has taken away.kindly help me in this regard how to block my card.bcoz at present i m in punjab and my home town is sambalpur (orissa)

Respected sir,


This is to entimate you that I am "Anup kumar Pandey" having salary A/C in AXIS bank at bilaspur, Chattisgarh.

On 22 nd oct 2008 when i went to ATM it gives that your incorrect pin.
I contact the AXIS bank customer care and old them that i have not changed the password of my debit card so why there is problem.
They ask my details and informed me that due to technical problem new debit card pin has been issued.

Presently i am at Asansol still i did not got the password.


You can understand how muchit serious.

So many times i contact the ASIX bank bilaspur,Asansol but only they told "sir aa jayega".


i request you to please take action against those who are responsible for that.

Thanks & regards

Anup pandey
mob:[protected]