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Axis Bank Complaints & Reviews

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Updated: Sep 1, 2025
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Axis Bank reviews & complaints page 623

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rajeshadhikari
from Indore, Madhya Pradesh
Sep 25, 2009
Resolved
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Date 26/09/2009
Dear sir I m Rajesh adhikari from Indore (m.p.).I had opened new current account for axis bank (A/C No. [protected] & Customer Id No.[protected] month of June 2009 on your bank. But still date didn’t receive my iconnect Password’s. I have told many time reminder to my home branch (Vijay Nagar Indore M.P ), but they are not help to us. Kindly do the need full action as soon as possible & Pleases send me firstly my password on my mail id [protected]@yahoo.co.in .and my mailing aedeses also.
+1 photos
Aug 13, 2020
Complaint marked as Resolved 
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    A
    Arvind Kumar baghel
    from Lucknow, Uttar Pradesh
    Sep 24, 2009
    Resolved
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    Resolved

    I have requested many times to revert back Invalid Transition amount
    Rs. 9000 . This amount Rs.9000 is automatically detected By The Bank But I have not made this transaction for Rs9000 .

    Please check this Transaction which wrong and we not made this transaction
    because this is Advance Date i.e. 14/09/2009 when I check the Balance inquiry it was 13/09/2009.

    It has been passed more then two weeks but I am not getting my money. On every time when I call the Customer Care .they say to me forward query to reminder and hold next for 48 hours

    Customer Care Request NO : 9485666(Third time)


    I am being harassed By The AXIS BANK . It seems that They don’t want to return My money.


    Thanks,
    Arvind Baghel
    New Delhi
    Branch : Mayur Vihar New Delhi
    Aug 14, 2020
    Complaint marked as Resolved 
    Hello Sir,
    Wrong deduction from my balance dated 04/04/2009 at time 12.00am.
    I try to withdraw 2000Rs. from the Karnataka Bank ATM, Vile Parle (E) branch.
    ATM ID: KBL02023, Transaction Serial No: 846065
    I initiate transaction but there is an error message on screen and slip printed with message "Issuer Down"
    No money is come out from the ATM.I can provide printed slip.
    Then I try at icici bank ATM near that ATM. There is also error message "Try after some time".
    Then I went at Axis Bank ATM, Parleswar Mandir, Vile Parle(E), withdraw 2500Rs. Transaction successfully. I got 2500Rs.
    But for that date i.e. 04/04/2009, 2000Rs. also debited to my account which I am not get.
    Regarding this issue I register complaint at Axis Bank customer care, Complaint no.:9029774.
    Please tell me when should I get that money refund to my account?

    So please inform and assist me as early as possible.

    Thanks & Regards

    Amol M. Suryawanshi
    Dear Friend,

    Same has happend here no action has done to sort out the matter.


    Harbinder singh sahani.




    Dear Sir,

    This is with reference to your e-mail below regarding the Axis Bank debit card.

    We assure you that, we have taken a note of your request and investigating the same.

    We will revert to you with the final resolution.

    For any further clarification, do write to us at debit.[protected]@axisbank.com or call us on our Customer Service help lines at [protected] / [protected] or [protected] and we would be glad to assist you.

    Thanks & Regards

    Debit Cards Team
    AXIS Bank Ltd.
    CS 117
    -----Original Message-----
    From: Harbinder Singh Sahani (Field Service) (Harbindersingh.[protected]@ashokleyland.com)
    Date: Friday, May 14, 2010 04:17 PM
    To: Debit Card (Debit.[protected]@axisbank.com)
    Subject: RE: RE: FW: Deducation of Rs/ 10, 000 FROM MYSALARY ACCOUNT

    Dear sir,

    Pls find attached herewith Debit card dispute form.


    Pls ack.


    Regards,

    HS Sahani
    [protected]


    [protected][protected][protected][protected]
    From: Debit Card [Debit.[protected]@axisbank.com]
    Sent: Friday, May 14, 2010 3:36 PM
    To: Harbinder Singh Sahani (Field Service)
    Subject: RE:'AXISIBRM=[protected]' FW: Deducation of Rs/ 10, 000 FROM MY SALARY ACCOUNT


    Dear Sir,

    This is with reference to your e-mail below regarding refund for the transaction done with your Axis Bank debit card.

    We need to inform you that, the below mentioned transaction has been successfully billed on your Savings Bank account.

    We are enclosing the soft copy of the dispute form for your kind reference. If you wish to dispute the transaction, we request you to send us the scanned copy of the duly filled and signed dispute form to enable us to take your request for initiation of dispute.

    For any further clarification, do write to us at debit.[protected]@axisbank.com or call us on our Customer Service help lines at [protected] / [protected] or [protected] and we would be glad to assist you.

    Thanks & Regards

    Debit Cards Team
    AXIS Bank Ltd.
    CS 117
    -----Original Message-----
    From: Harbinder Singh Sahani (Field Service) (Harbindersingh.[protected]@ashokleyland..com)
    Date: Wednesday, May 12, 2010 03:53 PM
    To: debit.[protected]@axisbank.com (debit.[protected]@axisbank..com)
    Subject: FW: RE: FW: Deducation of Rs/ 10, 000 FROM MYSALARY ACCOUNT

    Dear sir,

    Kindly confirm when my refundable amount Rs/ 10, 000 will credit into my account.As already 9 days has completed .

    Awaiting for your reply Pls


    Regards,

    HS Sahani
    [protected]


    [protected][protected][protected][protected]
    From: Debit Card [Debit.[protected]@axisbank.com]
    Sent: Wednesday, May 12, 2010 11:30 AM
    To: Harbinder Singh Sahani (Field Service)
    Subject: RE:'AXISIBRM=[protected]' FW: Deducation of Rs/ 10, 000 FROM MY SALARY ACCOUNT


    Dear Sir,

    This is with reference to your e-mail below regarding refund for the transaction done with your Axis Bank debit card.

    We need to inform you that, the below mentioned transaction has been successfully billed on your Savings Bank account.

    We are enclosing the soft copy of the dispute form for your kind reference. If you wish to dispute the transaction, we request you to send us the scanned copy of the duly filled and signed dispute form to enable us to take your request for initiation of dispute.

    For any further clarification, do write to us at debit.[protected]@axisbank.com or call us on our Customer Service help lines at [protected] / [protected] or [protected] and we would be glad to assist you.

    Thanks & Regards

    Debit Cards Team
    AXIS Bank Ltd.
    CS 117
    -----Original Message-----
    From: Harbinder Singh Sahani (Field Service) (Harbindersingh.[protected]@ashokleyland...com)
    Date: Friday, May 07, 2010 12:40 PM
    To: customer.[protected]@axisbank.com (customer.[protected]@axisbank.com)
    Subject: FW: Deducation of Rs/ 10, 000 FROM MY SALARY ACCOUNT

    Regards,

    HS Sahani
    [protected]


    [protected][protected][protected][protected]
    From: Harbinder Singh Sahani (Field Service)
    Sent: Friday, May 07, 2010 12:14 PM
    To: deepti.[protected]@axisbank.com
    Cc: jammu.[protected]@axisbank.com
    Subject: FW: Deducation of Rs/ 10, 000 FROM MY SALARY ACCOUNT


    Respected sir/Madam.


    Reminder 1


    No action has been done to sort out my complaint.

    I am holding salary account in your bank I want to bring in your kind notice that yesterday on 03 may 2010 I have debited RS/ 2000 from Statebank ATM machine, but after some time I have recieved SMS from your bank that RS/ 10, 000 has been debited from my account in addition to Rs/2000 which is not true. Complaint has been lodged in Axis bank under complaint no[protected], where I am holding salary account.Request to credit my 10, 000/- immediate as I need the amount..


    Also please note written complaint has given to Branch Manager Mr.Dhar( under cell no [protected] ) based at Jammu, bahu plaza Gandhi nagar on 03/05/2010 & 04/05/2010.

    May I request you to kindly sort out the matter as concerned branch manager advising to contact State Bank, whereas SBI is not helping.

    Your kind cooperation & help is required to sort out the matter at the earliest.

    Awaiting for your reply.




    Complaint no :[protected] dated 03/May 2010 & 10068876 date of complaint 06/05/2010



    Account no : [protected]
    Name : Harbinder singh sahani.

    Regards,


    Harbinder singh sahani.
    Jammu
    [protected]




    Regards,

    HS Sahani
    [protected]


    [protected][protected][protected][protected]
    From: IT Helpdesk [IT.[protected]@axisbank.com]
    Sent: Thursday, May 06, 2010 4:18 PM
    To: Harbinder Singh Sahani (Field Service)
    Subject: RE:'AXISIBRM=[protected]' SUBNONE




    Dear Sir/Madam,

    Thanking for writing to us.

    This e-mail address is specific to your iConnect related queries only.

    With regards to the mentioned query. You are kindly requested to get in touch with your branch or mail at jammu.[protected]@axisbank.com; jammu.[protected]@axisbank.com

    OR

    You can call at any of following Toll Free numbers which can be accessed from anywhere in India, from a Landline or Cell phone.

    [protected]
    [protected]
    [protected]

    From a BSNL or MTNL landline[protected]from anywhere in India)

    Looking forward to having you as one of our esteemed customer and hoping that you find our services very convenient.

    regards,
    IT Help Desk
    Axis Bank

    -----Original Message-----
    From:[protected]@axisbank.com[protected]@axisbank.com)
    Date: Monday, May 03, 2010 09:26 PM
    To: [protected]@axisbank.com ([protected]@axisbank.com)
    Subject: SUBNONE

    Branch Id : Respected sir,


    I am holding salary account in your bank today i.e on 03 may 2010 I have debited RS/ 2000 from Statebank ATM machine, but after some time I have recieved SMS from your bank that RS/ 10, 000 has been debited from my account which is not true. Complaint has been lodged in Axis bank where I am holding salary account.Request to credit my 10, 000/- immediate as I need the amount.

    Regards,

    Harbinder singh sahani.

    Jammu

    [protected]
    ---- User mail Id :hssahani.[protected]@ashokleyland.com


    RBI.

    Thank you for writing to us. Your Complaint has been Successfully Registered.

    Regards,
    Banking Ombudsman

    Complaint is forwarded to Nodal officer, details blow:
    YOGESH RAIZADA
    Vice President (Compliance)
    AXIS BANK LIMITED
    Axis Bank, SCO 916, Pocket no.6 NAC Manimajra, Chandigarh
    160017
    deepti.[protected]@axisbank.com

    This is an auto-generated reply, kindly do not reply on this mail.
    For online complaint register to Online Complaint Form

    DISCLAIMER:
    Information contained and transmitted by this E-MAIL including any attachment is proprietary to Axis Bank Ltd and is intended solely for the addressee/s, and may contain information that is privileged, confidential or exempt from disclosure under applicable law. Access to this e-mail and/or to the attachment by anyone else is unauthorized. If this is a forwarded message, the content and the views expressed in this E-MAIL may not reflect those of the Bank. If you are not the intended recipient, an agent of the intended recipient or a person responsible for delivering the information to the named recipient, you are notified that any use, distribution, transmission, printing, copying or dissemination of this information in any way or in any manner is strictly prohibited.
    If you are not the intended recipient of this mail kindly delete from your system and inform the sender.
    There is no guarantee that the integrity of this communication has been maintained and nor is this communication free of viruses, interceptions or interference







    Regards,

    HS Sahani
    [protected]


    [protected][protected][protected][protected]
    From: Harbinder Singh Sahani (Field Service)
    Sent: Thursday, May 06, 2010 3:48 PM
    To: deepti.[protected]@axisbank.com
    Subject: FW: Deducation of Rs/ 10, 000 FROM MY SALARY ACCOUNT


    Respected sir/Madam,

    I am holding salary account in your bank I want to bring in your kind notice that yesterday i.e on 03 may 2010 I have debited RS/ 2000 from Statebank ATM machine, but after some time I have recieved SMS from your bank that RS/ 10, 000 has been debited from my account in addition to Rs/2000 which is not true. Complaint has been lodged in Axis bank under complaint no[protected], where I am holding salary account.Request to credit my 10, 000/- immediate as I need the amount.

    Your kind cooperation & help is required to sort out the matter at the earliest.





    Account no : [protected]
    Name : Harbinder singh sahani.

    Regards,


    Harbinder singh sahani.
    Jammu
    [protected]






    Regards,

    HS Sahani
    [protected]


    [protected][protected][protected][protected]
    From: Harbinder Singh Sahani (Field Service)
    Sent: Thursday, May 06, 2010 12:33 PM
    To: cib.[protected]@axisbank.com
    Cc: [protected]@axisbank.com
    Subject: FW: Deducation of Rs/ 10, 000 FROM MY SALARY ACCOUNT



    Respected sir,

    I am holding salary account in your bank I want to bring in your kind notice that yesterday i.e on 03 may 2010 I have debited RS/ 2000 from Statebank ATM machine, but after some time I have recieved SMS from your bank that RS/ 10, 000 has been debited from my account in addition to Rs/2000 which is not true. Complaint has been lodged in Axis bank under complaint no[protected], where I am holding salary account.Request to credit my 10, 000/- immediate as I need the amount.

    Your kind cooperation & help is required to sort out the matter at the earliest.





    Account no : [protected]
    Name : Harbinder singh sahani.

    Regards,


    Harbinder singh sahani.
    Jammu
    [protected]




    Regards,

    HS Sahani
    [protected]


    [protected][protected][protected][protected]
    From: Harbinder Singh Sahani (Field Service)
    Sent: Tuesday, May 04, 2010 9:25 AM
    To: [protected]@axisbank.com
    Cc: advocate _
    Subject: Deducation of Rs/ 10, 000 FROM MY SALARY ACCOUNT


    Respected sir,

    I am holding salary account in your bank I want to bring in your kind notice that yesterday i.e on 03 may 2010 I have debited RS/ 2000 from Statebank ATM machine, but after some time I have recieved SMS from your bank that RS/ 10, 000 has been debited from my account in addition to Rs/2000 which is not true. Complaint has been lodged in Axis bank under complaint no[protected], where I am holding salary account.Request to credit my 10, 000/- immediate as I need the amount.

    Your kind cooperation & help is required to sort out the matter at the earliest.


    Account no : [protected]
    Name : Harbinder singh sahani.

    Regards,


    Harbinder singh sahani.
    Jammu
    [protected]


    "The information transmitted intended only for the person or entity to which it is addressed
    and may contain confidential and/or privileged material belonging to Ashok Leyland. Any
    unauthorized review, use, disclosure, dissemination, forwarding, printing or copying of this
    email or any action taken in reliance on this e-mail is strictly prohibited and may be unlawful.
    If you are not the intended recipient, please contact the sender by reply e-mail and destroy all
    copies of the original message."




    <<Image010.jpg>> <<Image011.jpg>>

    DISCLAIMER:
    Information contained and transmitted by this E-MAIL including any attachment is proprietary to Axis Bank Ltd and is intended solely for the addressee/s, and may contain information that is privileged, confidential or exempt from disclosure under applicable law. Access to this e-mail and/or to the attachment by anyone else is unauthorized. If this is a forwarded message, the content and the views expressed in this E-MAIL may not reflect those of the Bank. If you are not the intended recipient, an agent of the intended recipient or a person responsible for delivering the information to the named recipient, you are notified that any use, distribution, transmission, printing, copying or dissemination of this information in any way or in any manner is strictly prohibited.
    If you are not the intended recipient of this mail kindly delete from your system and inform the sender.
    There is no guarantee that the integrity of this communication has been maintained and nor is this communication free of viruses, interceptions or interference

    "The information transmitted intended only for the person or entity to which it is addressed
    and may contain confidential and/or privileged material belonging to Ashok Leyland. Any
    unauthorized review, use, disclosure, dissemination, forwarding, printing or copying of this
    email or any action taken in reliance on this e-mail is strictly prohibited and may be unlawful.
    If you are not the intended recipient, please contact the sender by reply e-mail and destroy all
    copies of the original message."




    <<cardholder dispute form.doc>>

    DISCLAIMER:
    Information contained and transmitted by this E-MAIL including any attachment is proprietary to Axis Bank Ltd and is intended solely for the addressee/s, and may contain information that is privileged, confidential or exempt from disclosure under applicable law. Access to this e-mail and/or to the attachment by anyone else is unauthorized. If this is a forwarded message, the content and the views expressed in this E-MAIL may not reflect those of the Bank. If you are not the intended recipient, an agent of the intended recipient or a person responsible for delivering the information to the named recipient, you are notified that any use, distribution, transmission, printing, copying or dissemination of this information in any way or in any manner is strictly prohibited.
    If you are not the intended recipient of this mail kindly delete from your system and inform the sender.
    There is no guarantee that the integrity of this communication has been maintained and nor is this communication free of viruses, interceptions or interference

    "The information transmitted intended only for the person or entity to which it is addressed
    and may contain confidential and/or privileged material belonging to Ashok Leyland. Any
    unauthorized review, use, disclosure, dissemination, forwarding, printing or copying of this
    email or any action taken in reliance on this e-mail is strictly prohibited and may be unlawful.
    If you are not the intended recipient, please contact the sender by reply e-mail and destroy all
    copies of the original message."




    <<Picture 002.jpg>>

    DISCLAIMER:
    Information contained and transmitted by this E-MAIL including any attachment is proprietary to Axis Bank Ltd and is intended solely for the addressee/s, and may contain information that is privileged, confidential or exempt from disclosure under applicable law. Access to this e-mail and/or to the attachment by anyone else is unauthorized. If this is a forwarded message, the content and the views expressed in this E-MAIL may not reflect those of the Bank. If you are not the intended recipient, an agent of the intended recipient or a person responsible for delivering the information to the named recipient, you are notified that any use, distribution, transmission, printing, copying or dissemination of this information in any way or in any manner is strictly prohibited.
    If you are not the intended recipient of this mail kindly delete from your system and inform the sender.
    There is no guarantee that the integrity of this communication has been maintained and nor is this communication free of viruses, interceptions or interference
    I am (Pradeep Kumar Rawat) account holder in your branch last four year, but now I am facing with some problem. As on 2nd Oct-2010 three debit transaction of Rs.1001 is made from my account but I don’t know about this transaction and who made this transaction, but amount of Rs.1001 have credited in my account automatically and again Rs.1210 is debited. so I requested to you please query about this transaction..

    ACCOUNT DETAILS.

    NAME-PRADEEP KUMAR RAWAT

    AC NO. [protected]

    CARD NO.[protected]
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      K
      KISHORE CHANDRA BISHOYI
      from Delhi, Delhi
      Sep 20, 2009
      Resolved
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      Resolved

      I am Sri Kishore chandra Bishoyi having account in AXIS Bank and my A/c number [protected] and my ATM card Number 5516 on[protected] saturday, i did with drawn transaction for the amount 5000/- in DENA BANK using Axis- ATM Card at that time system shows that Transaction unsucessful. when i went to AXis Bank ATM and check my mini statement it shows that amount already reduced with the AXIS ATM TXN ID S1AC2123
      Aug 14, 2020
      Complaint marked as Resolved 
      I am Sri Kishore chandra Bishoyi having account in AXIS Bank and my A/c number [protected] and my ATM card Number 5516 on[protected] saturday, i did with drawn transaction for the amount 5000/- in DENA BANK using Axis- ATM Card at that time system shows that Transaction unsucessful. when i went to AXis Bank ATM and check my mini statement it shows that amount already reduced with the AXIS ATM TXN ID S1AC2123
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        A
        AMEYA ULHAS PURANIK
        from Mumbai, Maharashtra
        Sep 18, 2009
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        Dear Sir,

        I have acount in Axis Bank, Vashi Branch, New Mumbai. I canot access my Debit cum ATM Card from axis ATM also can't use my debit card for shopping. when i was use Debit card at that time declain is come. when i was use ATM card then my 100Rs. diducted but cant come in hand through ATM on 15/09/09. after above day i cant access my ATM card also.
        For all this i was complaining on from 15.09.09 to till date.
        Axis bank does'nt take any action on it.

        Till date dudction of 100 Rs. is not added on my account.


        Please take some action on it.

        Regards,
        Ameya Puranik

        Axis Bank — cant use my ATM card

        I have an account in axis bank and using my ATM card for last 7 yrs, one month back I tried to use my card, and due to some machinary fault the card remained inside and was locked, the bank management told me to collect it after 5 days and use after 2 more days, According to their advice, i used my card, but it was locked again, i met bank managemant, the corresponding person Mr Rudra admitted some fault in unlocking, after same procedure i got my card, and according to their instruction i used my card, and it was locked again, the machine showed invalid transaction
        my account no [protected]
        branch kankurgachhi, kolkata
        last date o[censored]se of card 22/1/09
        want to congratulate yor poor machinary and manual service
        I have an account in axis bank and using my ATM card for last 5 yrs, one month back I tried to use my card, and due to some machinary fault the card remained inside and was locked in rajouri garden's atm machine.I reported the same to the bank management of rajouri garden's branch, the bank management told me to collect it after 5 days and use after 2 more days.But I hvnt recieved my card yet.
        my account no [protected]
        branch palam, delhi
        last date o[censored]se of card 22/1/09
        I hav an acc in axis bank and my ATM card password is being lost..plzzz provide me new password...thank u
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          D
          DARSHAN BHATT
          from Chennai, Tamil Nadu
          Sep 18, 2009
          Resolved
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          Resolved

          Dear Sir / Mam,

          Bearing mobile no [protected] from last more than 5 years. Previous employer from whom got connection was HBL GLOBAL P LTD., Chnged the organization before 2 years back. Right from that contacted customer care regarding changes in my number from CUG to normal. Even, camplain has been given in writing at your prahaladnagar, 100 ft ring road, satellite, Ahmedabad. Than also when approached for change of address on your customer care as well as stores and web world, every body is insisting visit the corporate office of yours for just sake of change of plan from CUG and for the change of address also, which already submitted earlier to your company at Ahmedabad above mentioned address.

          If MNC like yours are not responding for such a small issues like this, than it will encourage me to switchover the relationship from your company to other.

          Awaiting for your earliest response.

          Regards,
          Darshan Bhatt
          Sales Manager, Axis Bank Ltd, Ahmedabad.
          [protected],[protected]
          Aug 14, 2020
          Complaint marked as Resolved 
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            R
            Ravi Kant chaudhary
            Sep 17, 2009
            Resolved
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            Resolved

            I wanto register my complain against the AXIS BANK Noida's Sector 16 Branch. The bank has delivered its poorest of the services along with the mental harrasement. I lost my ATM on 23rd August and blocked the same on 24th Aug.'09. I have applied for a new ATM on 24th August 2009,i.e. Monday the very next day. Till now , neither i received my ATM card, nor any call from the bank. I have contacted the bank authorities many time, They promised me that i'll get it with in first 8 days, when i contacted them after 10 days then they started disconneccting my calls, I have the name of two employees TUMPA and ANUP ([protected] and [protected]). It has been 25 days now and i have not got my ATM. Everytime i have to walk uopto the nearest branch for taking money, whichis 10 KM from my home and sometimes they verify my signatures as if i am a theif or something. Its a mental Torture. Even the bank authorities has never listened to my problem. Today in the afternoon i called them at[protected], [protected] and [protected]. They disconnected my call after Hearning my name. I want to lodge this complaint not against the bank only, but also on the Employees for not doing their Jobs properly.
            Aug 14, 2020
            Complaint marked as Resolved 
            I want to register my complain with axix bank civil branch (ahmedabad)
            they change my QOB without any notice.and charged me to 750rs for non maintain QOB.
            I met the manager of thish brance and reqested to reverse thish charges but there is no responce.and they told me for close u r account and forgot the charges.

            wat can i do sir?
            my email id is [protected]@yahoo.com
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              B
              Biplab Nath
              from Kolkata, West Bengal
              Sep 16, 2009
              Resolved
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              Resolved

              Hi,

              Just wanted to share my experience seeing a lot of others here sharing there complaints. Though, I did come across similar complaints in forums before going for Axis Bank car loan, I thought I might not have a similar experience. Surprisingly, I got trapped totally the same way. First, because I am in rented apartment and my new flat is just getting finished, they had some verification problems with that. Then, they had problems because my office is in Bangalore and I work remotely from another city. But all this time, in the span of 4 whole weeks, they never told me, ok your loan is rejected, we cannot process it, but they kept delaying by some excuse or other. Finally, this Monday, before the start of the festive weekend, they said okay, your loan would be approved by today, disbursed by tomorrow. I went and paid my balance amount to the car dealer. Next day, Tuesday, no contact from them. Wednesday, when I call them back, the person in charge does not pick up his phone. When I call from another number, he picks up, and on this day, with no time left for me apply for loan at other banks, he tells me my loan has been rejected on some stupid excuse. I made the mistake of trusting Axis Bank even after getting some bad feedback, and I learned my lesson. I hope this will help others in not getting trapped like this again.
              Aug 14, 2020
              Complaint marked as Resolved 
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                D
                dakshinaanbu
                from Hyderabad, Telangana
                Sep 14, 2009
                Resolved
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                Resolved

                I anbukumaran went to One of the AXIS Bank ATM at Srinagar Colony, HYDERABAD to Withdraw Rs20000/- from my Account operated with AXisbank .

                The ATM Declined the Transaction but I was shocked to See my amount mini statement the next minute and found the Amount was Debited from My Account.

                This is a serious issue for me because I had to make a payment for another bank the next day. I am worried how i can make this payment the next day.

                Details of my Transaction :

                ATM ID : S1AC4251
                On the 14th August 2009 at 20.53 hrs.

                Decline Record No.: 8422


                Please suggest me how i can recover this money to my account.
                Aug 13, 2020
                Complaint marked as Resolved 
                Declined ATM Transaction but Amount Debited from Account
                I k ravi kumar went to One of the andhra bank atm, at kondapur, hyderabad to Withdraw Rs., 1900/- date.29.04.2010 from my Account operated with AXisbank, begumpet, hyderabad savings account a/cno. [protected] .k.ravi kumar

                The ATM Declined the Transaction but I was shocked to See my amount mini statement the next minute and found the Amount was Debited from My Account rs.1, 900..reference no.290410 date.29.04.2010

                This is a serious issue for me because I had to make a payment for another bank the next day. I am worried how i can make this payment the next day.

                Details of my Transaction :

                record no.3026 response code .072
                ATM ID : 290410
                On the 29 april 2010 at 20.02 hrs.

                Decline Record No.: 072

                kindly credt the amount Rs.1, 900/- immediately
                . AXisbank, begumpet, hyderabad savings account a/cno. [protected] a/c.k.ravi kumar
                To
                State Bank of India
                Samuel Street Mumbai 400003 (M.H)
                From

                Kuldeep Bachittar Singh
                3 A Rawal House 46 P.D.Mellow Road
                Masjid East Mumbai 400009 (M.H)OPP.Loha Bhavan

                Sub: Money not got by ATM transaction but debited from my Account

                Sir,

                I have ATM card of Sate Bank Of India A/C No.[protected] Samuel Street Mumbai -400003. On dated 12/06/2011 at time 03.55 pm I used card no[protected] at AXIS Bank ATM, Alipur Village. ATM ID – SPCN 2087, record no – 9358 & 9359.

                I put the card in ATM made the transaction for withdrawal of Rs. 1300 & 1000/- I did'nt received any amount, I got the ATM receipt "TRANSACTION DECLINED 072 UNABLE TO PROCESS". But from my account Rs. 2300/- had been debited.

                I am sure that this must be an error and I would like you re-credit the amount to my account.

                Yours sincerely

                Kuldeep Bachittar Singh
                Cell No.[protected]
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                  Pankaj Kumar Gupta
                  from Visakhapatnam, Andhra Pradesh
                  Sep 13, 2009
                  Resolved
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                  Dear Sir/Madam,

                  In the the month of July I put an inquiry online on Axis Bank website and I got a mail that they will send somebody to me for the further paper work but after repeated mails nobody came then I personally went to the bank and filled the form given by its sales representative( Mr. Kiran) of its Gajuwaka Branch, Visakhapatnam in the end of August. After 10 days I got a SMS that my application no. 1947184 has been declined. From that day I am trying to call that representative but he not picking up the phone and the bank is also not replying that on which grounds they have rejected by application when I am fulfilling all the terms and conditions as stated by them while filling the form. i want to know what step i should take next.
                  Aug 14, 2020
                  Complaint marked as Resolved 
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                    G
                    gurpreetsinghjaggi
                    from Mumbai, Maharashtra
                    Sep 12, 2009
                    Resolved
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                    I have applied yamuna expressway authority- Residential Plot Scheme(2-3-09 to 4-5-09) through AXIS Bank's Financial scheme for 30 mtr plot. The tantative draw date was 10-8-09 but the draw date has been extended to 14 oct09 and the bank is demanding 2200/- more to continue the loan for 300 mtrs plot. Axis banks all numbers provided are busy from last 3 days am out of home. I don't know what to do..
                    Aug 13, 2020
                    Complaint marked as Resolved 
                    Hello,

                    I've also deposited 2200/-. Just visit your nearest Axis branch along with the letter which you've received from Axis and deposit the amount.
                    Dear Sir,
                    Kindly give me reply for the received amount with respect to Yamuna expressway plot loan scheme.
                    I have been transfer the amount through SBI on dated.14.09.2009.My Application No. is 38103.The details of money transfer Rs.2200/= is given below.
                    Inter Bank Transfer
                    INB Reference Number IR01595280
                    Debit Transaction Status Completed Successfully
                    Debit Account Details
                    Account No. Account Type Branch Amount Commission Amount Transaction Type Credit Reference No
                    [protected] Savings Account DOORVANINAGAR INR2, 200.00 INR5.00 NEFT SBINH[protected]
                    Credit Account Details
                    Account No. Bank Branch Transfer Type Amount
                    [protected] AXIS BANK NEW DELHI MAIN NEFT 2, 200.00


                    With regards,
                    Chandra Prakash Dwivedi
                    Application No.-38103
                    To all concerned

                    The YEA scheme for plot is turning out to be a doubtful issue. Now, the latest is, for 300 mtr plot applicants, the draw has been postponed to Nov 17, 2009. It is more like harassing people of their time and giving scope for more red tape to benefit culprits.

                    I doubt anybody will listen to the plight of common man as UP Government appears to be playing a spoil sport for its own benefit.

                    It is all upto Almighty now, whether luck is still going to favor us or not. Let wait till the next advertisement comes out informing about another postponement of draw.

                    a sufferer
                    sanjeev (on behalf of many like me)
                    I have applied yamuna expressway authority- Residential Plot Scheme(2-3-09 to 4-5-09) through AXIS Bank's Financial scheme for 300 mtr plot. The tantative draw date was 10-8-09 but the draw date has been extended to 14 oct09 and now its 17th November and the bank is already taken Rs 2200/- more to continue the loan for 300 mtrs plot. It is more like harassing people of their time, money and giving scope for more red tape to benefit culprits.

                    And on the website they never display the notice.

                    Thanks & Regards

                    Surendra Singh
                    Just to add on, I was surprised to know that 300 mtrs plot was not for General Category. Its reserved for Agriculture class. Unfortunately this was not clearly mentioned anywhere in the application form. Even when I deposited the application form, it was checked by the support staff present there from the YEA and was not pointed out. So, I not only have paid the initial booking amount but also another 2200 which the Axis bank has demanded. Now, after checking the list of eligible candidates at YEA site, i shockingly realised that I am not the contender to the game. Not sure what to do here now...

                    Maybe there are others like me just hopeing for something that is not to be! :(
                    why YEA delaying the draw of 300mtr plots. It is a question mark on the credibility of YEA. pls do not play with innocent applicants.
                    sir
                    firstly i want to know ur no. not ur busy no's ur all of the no's is busy who have to given the peoples my application no is 25771 n my payment plan is two so i dont know what is payment plan is two the payment of my 300 mtrs. plot is full or installment or two times so pl i am canfused so pl tell me n clerarify n pl call me at my no. as soon as possible. [protected]
                    Sir,

                    I have to deposit rs 1 lac and intrest of rs 2200 along with 27rs per day.
                    But tell me if I could not pay the amount till 15th of december09, what are the penelaty charges?
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                      Naresh Kumar Behki
                      from Delhi, Delhi
                      Sep 10, 2009
                      Resolved
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                      I am Naresh Kumar Behki, a resident in Goa.I have an ATM card of 'Bank of India' which i used to take out, Rs15000/- from Axis Bank's ATM machine in Vasco on
                      I recieved only Rs 100/- and Rs 15000/- was deducted from my account.
                      Please consider this matter.For contacting me please call:
                      Mobile no:[protected].
                      or:[protected].
                      Aug 14, 2020
                      Complaint marked as Resolved 
                      hello my name is Vikram, i also got 1000 Rs short when used my debit card to withdraw money from ATM of AXIS bank ...from last one month we have been following up with AXIS bank customer care and the customer care executive now after one month of one sided followup said that she will forward the request to the concerned deptt. Hope the money gets back to us soon coz considering the speed of the AXIS customer care on this issue till now, i think it will take alot of frustation, hassle & time before i get my money back. I would advise all users of ATM machines that plz make it a habbit to check ur withdrawal before leaving ATM to avoid confusions later! Its though a very rare case problem but it really frustates when it does happen. This is the 2nd time that i have faced such problem, the first time i faced the issue with ICICI ATM while i was withdrawing 20000 Rs. and nothing actually poped out of ATM, i reported the thing immediately to ICICI bank customer care and got my money back within 10 days approx.
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                        H
                        Hemant Gupta
                        from Mohali, Punjab
                        Sep 8, 2009
                        Resolved
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                        I am bit confused by banks policy to charge different rates to new and existing customers, not sure this falls under fair practice norms, i was verbally confirmed the rate of interest is 8.75 % but when i received my statement i was charged at 9.50 %.

                        My complaint is not towards one bank, but why are banks allowed to change different ROI to two customers.
                        Aug 14, 2020
                        Complaint marked as Resolved 
                        I received a senction letter from Axis bank by mentioning the interest rate for first year is 8.25% and for second year is 8.75% and from third year onwards as per the base rate of RBI + 1%, and validity of that senction letter is 90 days.

                        After 50 days on 25th Jan-2011 when I requested for first disbursment they have changed the rate for second year is 9.00% from 8.75%. I received a message on my cell and document at my home and they disbursed the payment on 27-JAn 2011 and today is 8th Feb-2011 although my builder has not received the payment.

                        Kalpesh Thakkar
                        +91-[protected]
                        [protected]@yahoo.co.in
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                          G
                          GOWRISANKAR
                          from Chennai, Tamil Nadu
                          Sep 7, 2009
                          Resolved
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                          Resolved

                          Dear sir,


                          I got an Axis Savings Account, i want to change my login id of internet banking.i cant found options to change. if there is any options, let me know please.

                          Thanks & Regards
                          Gowri Sankar
                          Aug 14, 2020
                          Complaint marked as Resolved 
                          Hi,
                          I am SAMITA ANGANE forgot my iconnect password plz provide me new password, send it to my mail ID.
                          Login ID:[protected]
                          thanking you
                          regard
                          SAMITA
                          Sir,
                          I want to change my login id because it is too difficult to remember. So plz tell me how is it possible.
                          Sir,
                          I want to change my login id because it is too difficult to remember. So plz tell me how is it possible.

                          Axis bank C.C — Forgotten my BB Password

                          I have forgotten my Credit Card e-banking password.. pl. help me to recover it.

                          Thanks.

                          Dr.Bhaswati De

                          saving account — I want my login id and password

                          hi
                          sir i wnt my login Id and password in IDBI Banking Net banking and I still in yemen .How can use my account and ATM here ?

                          Gijo John
                          ACC NO : [protected]
                          BRANCH : KOPERKHIRANE
                          NAVI MUMBAI
                          I have an Axis Savings Account, i want to change my login id of internet banking.if there is any options, let me know please
                          I have an Axis Savings Account, i want to change my login id of internet banking.if there is any options, let me know please
                          hi i am using nokia c503 mobile since 2 months my mobile is automatically switching off and getting on so whats the problem in my mobile. getting bored o[censored]sing this mobile.how to recover this problem waiting for a reply from customer care and my contact number is [protected]
                          i am using rtr 160 apache bike. when i start the bike after 2 days it is not starting soon. the engine did not get proper until for travelling 5kms. whats the reason for this problem waiting for a reply and my contact number is [protected]
                          hi i am using huawei ec 150 reliance modem i am not getting speed i am using the modem only at the speed of 15kbps. i using the broadband in tindivanam, tamilnadu. the tower was build in tindivanam for netconnect + but i did not get the signal yet i think they are postponding the work so please request them to quick up the work and call me and say when the work will finish. i am now getting only high speed 1x signal and not netconnect+ signal.waiting for a call from you.

                          contact number [protected] and mail to p.balajiabcd.[protected]@gmail.com

                          regards,
                          balaji.
                          Hi,
                          I've a savings Account. I want to change the log in ID . So please let me know the procedure.

                          Thanks & Regards,
                          Kheyali Halder
                          I have an Axis Savings Account, i want to change my login id of internet banking.if there is any options, let me know please


                          By
                          G. Vijayakumar
                          Email: [protected]@yahoo.co.in
                          how 2 change my login id pls send link 2 my mail.

                          [protected]@gmx.com
                          dear,
                          sir, i have an axis saving account from 2003, your sevice is good. but i summit the document of sign change in16th march, till now sign was not change. sir so ple tell me what i do
                          I have an Axis Savings Account, i want to change my login id of internet banking.if there is any options, let me know please
                          Dear sir,


                          I got an Axis Savings Account, i want to change my login id of internet banking.i cant found options to change. if there is any options, let me know please.

                          Thanks & Regards

                          chinnayya
                          Dear sir,


                          I got an Axis Savings Account, i want to change my login id of internet banking.i cant found options to change. if there is any options, let me know please.

                          Thanks & Regards
                          PANKAJ BHARDWAJ
                          Dear sir,


                          I got an Axis Savings Account, i want to change my login id of internet banking.i cant found options to change. if there is any options, let me know please or sent to my email id: [protected]@gmail.com

                          login id: 84335598


                          Thanks & Regards
                          MOHAMMED SALEEM
                          I want to change my AXIS BANK login id because it is too difficult to remember. So plz tell me how is it possible.
                          Dear Sir,

                          My Axis Customer ID has been disabled due to unknown reason. Please Activate the same or change Customer ID ASAP.

                          Name ; Sunil Kamat
                          Place: Shivamogga.
                          Dear Sir,

                          My Axis Customer ID has been disabled due to unknown reason. Please Activate the same or change Customer ID ASAP.

                          A/c # [protected]
                          Name ; Sunil Kamat
                          Place: Shivamogga.
                          Hi i am Dr.Tausif Hussain i want to change my customer ID its too difficult to remember let me know how to do this.
                          I want to change my ID number.So please solve my problem.
                          Sir,
                          I want to change my login id because it is too difficult to remember. So plz tell me how is it possible.
                          Dir sir my saving a/c on your kishang my
                          Problem my cost id changold[protected]
                          New id kanharam so pls this id pross you
                          Kana ram jangid
                          Email [protected]@gmail.com
                          Dear Sir.

                          I got an Axis Savings Account, I want to change my lo gin id of internet banking. let me know please.

                          Thanks &amp;amp; Regards
                          Ramesh Chandra Sahoo

                          Axis Bank — No update of cheque deposited

                          Nerul branch and thane branch of axis bank gives the worst service to the customers.They even dont have the updates of the cheque deposited.Just think that the customers are fool.

                          Deduction of money without information

                          Hi all,

                          Today even from my salary acc 752 rs was deducted ccoz of consolidated dp charges. How can axis bank do dis? Without the acknowledegment of the cusstomer??? Its really pathetic. Saddest part is no action is being taken.

                          Transaction Issue

                          My. A/C No is [protected]. I have transfer 8000/- rupees through net banking(IMPS) on[protected]. But Still beneficiary has not received the money.
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                            V
                            Vanitha Rajasekhar
                            from Ernakulam, Kerala
                            Sep 7, 2009
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                            I was trying to pay my EB bill .I was not able to pay. Hence spoke to one of the customer service rep and he advised me to register at www.axisbank.com.I tried to register my card details and its blocked right now.

                            Please do the needful.

                            Vanitha
                            I have been paying my bills regularly and hence what is the need of my card to get blocked.

                            Please advise
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                              S
                              SK SABBIR ALI
                              from Delhi, Delhi
                              Sep 6, 2009
                              Resolved
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                              Resolved

                              Dear sir/madam
                              I am SK SABBIR ALI a/c holder of axis bank ltd. I have a problem regarding my ATM card charges. I am using a Axis bank gold ATM card but before completion(1yr) I am surrender this card and apply a new normal visa card. But problem is when I am issuing this Gold ATM card they are charged from my a/c Rs 562.00 branch manager tell to me this is Rs 281.00 for annual advance charges & Rs 281.00 is issuance charges. But before completion period I am surrender ATM gold card. But later I mean after surrender gold ATM card two another charges debited from my a/c for my surrender ATM gold card. i.e Rs 276.00 & 230.00 on the dated 14 august & 27 august. Also my new card charges debited from my a/c Rs 108.00 on the dated 31 july.
                              So they have debited extra charges Rs 506.00......

                              Tell me what am I do??????????????
                              Aug 14, 2020
                              Complaint marked as Resolved 

                              Axis ATM Card — card charges

                              ATM card charges
                              Dear sir/madam
                              I am PINAK NAGVEKAR SALARY a/c holder of axis bank ltd. Goa Margao.I have a problem regarding my ATM card charges. I am using a Axis bank gold ATM card your bank has charged me RS 552 as a processing fee, can u tell me wen a bank like axis if it has to sarvive in the market is it necessary to charged processing fees for salary a/c ? i want the the details of the fee being deducted from my account which is charged from my a/c Rs 552.00, is your Atm. card so expensive than other banks, sorry boss i don't agree
                              card should be provided free as a part of banking,
                              RS 200 annual maintenance ok i agree.

                              Any action not taken i might go to higher authority or file a complain in consumer.

                              please reply with appropriate solution so that the remaining RS 362 is credited in my a/c,

                              reply to [protected]@rediffmail.com
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                                S
                                SHRIPAD
                                from Chennai, Tamil Nadu
                                Sep 6, 2009
                                Resolved
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                                I am a customer of Axis Bank with salary account which was opened by my company (which is forcefully ). I have iconnect passwords both, login & transction, i have requested to bank through mail to their customer care mail id for the procedure to activate the netsecure. I am not receving any reply from them, nor i am finding netsecure option on internet. my many dues of this month are pending due to this reason only.
                                What a poor facility and i am really surprised with nil response from them.
                                Shripad
                                Bangalore.
                                Aug 14, 2020
                                Complaint marked as Resolved 
                                I have tried the option for netsecure several times but i could not activate.
                                No reply from bank on request for netsecure procedure

                                I am a customer of Axis Bank with salary account which was opened by my company (which is forcefully ). I have iconnect passwords both, login & transction, at the time of transcton i donot get
                                NETSECURE pin Through my Mobile [protected]

                                Regards

                                Guvvala Venkateswara Reddy
                                to,
                                axis bank ltd.
                                goregaon(east)
                                mumbai:400 063.

                                Dear branch maneger

                                Sub:NetSecure facility activate.

                                i santosh palkar a/c is [protected], am any time internet banking online payment is not activate you NetSecure facility please activate register for NetSecure facility.


                                Message : You are not enabled for shopping mall facility. kindly contect the Branch for facility activation.

                                please mail replay mi : [protected]@gmail.com

                                thankyou
                                santoshpalkar
                                [protected]
                                They have a really bad customer service. Their SLA is to reply within 2 days.

                                I got frustrated a lot b4 getting my netsecure toolkit (1-touch). After getting that I had pblms like the pin synchronization. From last week, my 1-touch device wont start up and they want me to mail it to tech division in Mumbai. I'm in US right now. I'm not able to access my account or transfer anything. Axis Bank safe bank? I would rather call is costly banking.

                                The best of all, I got someone else' monthly statement emailed to me. They replied me after 1 week to ignore that.

                                I'm planning to close my account and move on to some other customer friendly bank.
                                Better logde an FIR against the Bank Manager for illegally blokcing your account...
                                Dear Sir,
                                I am Santosh Kondiba Jagtap A/c no [protected] my this a/c net banking facility is available but netsecure with 1-Touch not activated.
                                Please netsecure with 1-Touch facility activated my this account no.



                                Regards-
                                Santosh Jagtap
                                +91 [protected]
                                I am also a salary account holder at Axis bank. I am trying to book tickets with my debit card since last 3 days but everytime there is one or the order problems being faced. Now i have to use my i connet facility to do the booking but then it askes for netsecure password. i registered online for netsecure and it said that the password would be sent to your mobile within 15 minutes. but have not received any password. Now am not able to book my travel tickets... Axis card is more of a problem then convience to customer. Am very upset with this.

                                Regards
                                Jinu
                                a/c no. [protected]

                                Axis Bank — netsecure

                                My account will not open after entering login id and password , it always ask to enter activation code which is send by sms on registered mobile number but unfortunately sms service is banned in our state , so it will not be able for me to receive sms.

                                Plz help me to overcome this situation asap.
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                                  J
                                  jitendradhiran
                                  from Bengaluru, Karnataka
                                  Sep 1, 2009
                                  Resolved
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                                  Resolved

                                  Loss due to irresponsible bank employees

                                  Date: 11/04/2009

                                  Dear Sir,
                                  I opened a saving A/c. at Axis Bank Ltd., branch Civil Lines A/c. no. [protected] Name: Jitendra kumar Dhiran, in February 2009, later on 05/04/2009 I have watched my profile through internet banking & was surprised to see that all of my personal details are incorrect, but I responded positively & submitted an application regarding the details of mistake made by Bank & requested...
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                                  Ramachandran.T
                                  from Chennai, Tamil Nadu
                                  Aug 31, 2009
                                  Resolved
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                                  Resolved

                                  I am Ramachandran.T, Corporate Card Holder.

                                  I had made a payment for my last month credit card bill for the amount of Rs.2471 on 18/08/09 through ICICI bank (by online transaction). The respective amount had been debited from ICICI bank on the same day and they had provided me the reference number for the transaction. Till, the amount has not been credited into my Axisbank Credit bank account.

                                  Upto now, I had contacted Axisbank Customer Care for 15 times and had sent the mail for 4 times. The problem has not been resolved till now.

                                  First of all, the Customer Service Executive asked me to wait for 12 hrs, and then again 12 hrs and then asked me to wait upto evening and then 48 hrs and then they booked the callback but didn't called me. I had called again, they asked me for the Amount transaction Reference number, i had sent it on the same day and then they asked for the print screen for the amount debited from ICICI bank and now they are asking for the scanned copy of the ICICI bank statement.

                                  i had made 15 calls upto till date. For each call the CSE's had take approximately 20 minutes and approximately i had spent 300 minutes with Axisbank Customer Care for this issue. So i had lost Rs.650 approximately (300 x 2.25).

                                  ICICI bank had given me the reference number for my payment (Payment ID: [protected]). Please help me to resolve this issue.

                                  Thanks & regards,
                                  Ramachandran.T
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
                                  Dear sir
                                  we have current account with axis bank Nanganallur branch chennai in the name of Great citi club time Ltd a/cno:[protected] Rs.119000/- transfered on 25/1/2011 to our Bank of india account in the name of Great citi Club time Ltd A/cNo:[protected] but till its not transfered to our Bank of India account
                                  C.elumalai
                                  [protected]@yahoo.com
                                  This is ganesh i joined at citi club at September, i had life time member ship card with 18000rs only and i got kodaikanl trip and home theatre as complementary, as per my suggestion compare to other club citi club is good, i would refer citi club is good.,
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                                    A
                                    Avinash Bhatt
                                    from Mumbai, Maharashtra
                                    Aug 26, 2009
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                                    Sir,
                                    The sales representative of Axis bank informed me that their Platinum card was safer as it had a chip and that a PIN number would be required for authenticating the transactions. I am familiar with this system as it was present in the UK. Axis charges Rs 1000 / year for this card.
                                    While other banks offer free platinum cards, axis not only charges you a fee but also a tax on it which they do not tell you.
                                    The fact of the matter is that the PIN is not a requirement and most of the retailers do not even have the machine with the card slot. So how can Axis make these claims.
                                    I asked for a reversal of my annual fee as they provided the same service as any other free platinum card and in fact had made wrong claims about their security.
                                    Axis refused to make the reversal. I very poor service by the bank.
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                                      A
                                      Amit Gupta
                                      from Pune, Maharashtra
                                      Aug 26, 2009
                                      Resolved
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                                      Resolved

                                      I have applied to Axis Bank for home Loan in June'09 I received the sanction letter after 2 weeks. Later on due to their internal issues could not disburse the loan even till August 1st week. This has caused lot of disturbance to my planning of vacating existing premises & excess financial burden. I was forced to take loan from other bank to avoid further delay to my plan. Earlier their executive has told me in case of not taking the loan they will refund the processing fees over & above Rs. 1500 but now Bank is refusing to refund it. Rather than providing customer support for the delay caused on their part & not penalize for their delay they are also not refunding the processing fees is highly non profession attitude.

                                      After this I am disturbed & shaken on confidence over Axis Bank

                                      pl help me to get the processing fees refund. it will be better that they also give compensation for the delay caused.
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
                                      Bank is not disbursing me money. They are simply meant to harass people. Do you know any way of filing a formal complaint against bank. Also should we log our complaint in Consumer court for such griveances . What is the procedure.
                                      shortly we are making a forum against axis bank
                                      Even i have applied for a home loan in Axis bank. I got a messga saying the loan is sanctioned. Bot after that they said the loan cannot be sanctioned because the area is not covered in their jurisdiction. It ridiculous. I paid a processing fees of Rs. 11, 030 and Axis bank is not refunding the same.
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