Axis Bank Credit Card — Poor Service/Reluctant attitude of Customer services

 
8 Reviews
India
 Punitha Singh
I applied for Axis bank credit card in the month of Sept 2007. My Ref No. is 763710.Unable to get right info from the customer care. Never expected such poor service form Axis bank where Iam an account holder. I would like to know the status .Let me know , whether I should continue to wait or cancel the aplication?
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Comments

Axis Bank Credit Card — Poor Service

No info in the web site for the status enquiry of Applied Credit cards.

Axis Bank Credit Card — Poor service!

Already send a mail but no response from Axis Bank reg credit card Application status.

Once again i will send it.

my credit card Application No:567813

Give me status or cancelled the Application send me my documents.

Pls call me My no:[protected]

Reg,

Anandkumar.M
[protected]
Drar Sir/Maam
Near about a cupple of week back I submitted my required documents to agent at my office but till date not received any
reply from your side.Please let me know the current status.

AXIS Credit Card — Bad Service

Hi,

I have been trying to to contact CC Exec from last 15 days to apply for Credit Card.
No one is responding.
I have yet to recieve statement towards credit card usage, kindly send it my mail id mentioned above & waive off the OD charghes [protected]. Credit card no.

Axis Bank — Poor Customer Care Services

I am pained and grossly disturbed with the kind of Costomer Care Services being extended by Axis Bank.

Today I had tried to contact the Branch Manager, Axis Bank, Barakhamba Road on these Nos.[protected], 23311052 and 23311067 .All the time calls( I tried atleast 11 times, fact may be verified at their ends) have been picked up by the persons but it was shocking they were gossiping and hardly cared for connecting me to the desired Officer, whom I was trying to contact.

I with my experience with the Nationalised Bank I rate their services much better than these Banks like Axis Bank.

Being the Tax Payer, I hope I have all the right to ask about the action taken at their end for putting the system in order.

with regards,

Dr K D Prasad
i am using ur banks titanium credit card no. is 5241 ******* 1764 from last year, i have given a complaint in customer care on 30 April 2013 . referance number is 7615200 . i am very sad about ur service. i[censored] not solve in 24 hours i wont pay ur bill.

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    Customer satisfaction rating
    43%
    Complaints
    9589
    Pending
    445
    Resolved
    3922
    phone
    +91 22 2764 8000
    location
    Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
    Axis Bank Credit Card - Poor Service/Reluctant attitude of Customer services