Axis Bank Complaints & Reviews

I have taken a Personal Loan from UTI Bank (Now Axis Bank) in April 2007 in Pune. My new job has baught me to Bangalore. I have been trying to reach the Customer Care in Bangalore and Personal Loan Department in Pune to change my ECS from previous Savings A/C in UTI to current HDFC account. But no body knows the procedure and they keep on moving around from one department to other.

I realized that they have also not provided me with a personal loan account number, I just have the approval no. so I can't even pay the EMI through cheque.

Please let me know if any one has any idea how to do it.

Regards,

Shekhar
[protected]

I had applied for Credit card one month back. I got call three times for verification but yet waiting for card.

ref no. - 919120

hi,

Hi,



With reference to the credit card number [protected] in AXIS BANK I have used the card for just Rs 2500. But suddenly debited Rs 9204 from my saving account number 00305686 still they are harassing me to pay more money. I am working in a MNC and I was holding the salary account in AXIS bank. At the time of processing my credit card application bankers said that no annual fee and no joining fee its free life time credit card but in my first statement I found that all charges they made and sent a credit statement to my address. I lodged a complaint against the same complaint id 112385.



You have taken a sufficient time to resolve my complint id. I didn’t get any information or reply from your end.





I am waiting for your valuable reply. Please do the needful for me.





Thanks & Regards
Krushi Sakriya
SAP NetWeaver Consultant
logicaCMG - Releasing your potential
Bangalore SAP & ERP Services GSD
Ph: +[protected] 21222 ,VoIP: 21222


[protected][protected][protected][protected]

From: customer services [mailto:Customer.[protected]@utibank.co.in]
Sent: Thursday, December 13, 2007 5:05 PM
To: Sakriya, Krushi
Subject: cs 115 Re: consumercourt:- complaint against-



Dear Sir,

We refer to your e-mail dated December 13, 2007 to Customer.[protected]@axisbank.com .

We thank you for writing to us.

We wish to inform you that as per our record a fees complaint has been launched to the concerned department on December 3, 2007 with the service request number 112385.The request will be processed within 10 working days.


Your co-operation in the interim is appreciated.

For any further assistance, do write to us or call on our 24-Hour Customer Services helpline {[protected]/[protected] (BSNL or MTNL landlines)}, we will be glad to assist you.

Thanks & Regards
Customer Service Desk
AXIS Bank - Credit Card Center

cs 115
----- Original Message -----
From: Sakriya, Krushi
To: Customer Services
Cc: [protected]@consumergrievance.com
Sent: Thursday, December 13, 2007 11:05 AM
Subject: RE: cs 119 Re: consumercourt:- complaint against-


Hi,


I have discussed about your mail with customer support they are saying this mail is not updated in the system. Please let me know what is the status about my complaint id 112385.


I am waiting for your valuable reply.

Thanks & Regards
Krushi Sakriya
SAP NetWeaver Consultant
logicaCMG - Releasing your potential
Bangalore SAP & ERP Services GSD
Ph: +[protected] 21222 ,VoIP: 21222



From: Customer Services [mailto:customer.[protected]@axisbank.com]
Sent: Saturday, December 08, 2007 7:38 AM
To: Sakriya, Krushi
Subject: cs 119 Re: consumercourt:- complaint against-

Dear Sir,

We refer to your e-mail dated December 04 , 2007 to Customer.[protected]@axisbank.com.

We thank you for writing to us.

We would like to bring to your notice that the annual fees and the joining fees that you pay gets refunded to you with the host of benefits with the card. We would like to highlight the offers available in your card as a follows:

Gold Plus Card: Gold Plus has the following offerings:

Complimentary Return Air fare Vouchers from 29 towns and cities. The same benefit is also available for the Add-on card, if applied. There is an option too for buying an additional one-way journey voucher for Rs. 2500/-. The deal is a steal. The details are attached in the presentation.

Petrol Surcharge Waiver at all petrol pumps across India. Very few banks offer this benefit on a pan-India basis.

Guaranteed 50% Discount across 1500 hotels worldwide including 120 hotels in India, by way of complimentary IBTC Silver-mini membership.

All above benefits are worth over Rs. 12,000 and is available at a one-time Issuing Fee of Rs. 1000/- and Annual Fee of Rs. 500/-. The Annual Fee of Gold Card is very competitive considering that banks charge Rs.[protected]/- for Gold card.

Sl. No.Cover TypeAll Gold Card (in Rs.)
1.Personal Accident Cover5,00,000
2.Air Accident Cover20,00,000
3.Credit Shield40,000
4.Lost Card Liability1,00,000
5.Purchase protection40,000
6.Travel Delayed Baggage10,000
7.Travel - Lost Baggage60,000
8.Travel - Loss of passport25,000


However, we assure you the best of our services and ensure that the benefits are more than the amount of fees paid by you, we looking forward to serve you in future.

For any further assistance, do write to us or call on our 24-Hour Customer Services helpline[protected]/[protected] (BSNL or MTNL landlines)), we will be glad to assist you.

Thanks & Regards
Customer Service Desk
AXIS BANK - Credit Card Center
cs 119

IMR.RAJATSINHAROY AM THE AXIS BANKCREDITCARD HOLDER NO IS-[protected] BILLING ADDRESS IS 47G, BALLYGUNGE TERRACE,GOLPARK KOLKATA-700029.I HAVE USED THROUGH CARD RS 24000/- ONLY BUT COLLECTION DEPARTMENT DEMAND RS36000/-AND USED SLANG LANGUAGE,THREATENING TO MY FAMILY MEMBER.DEFINATELY I PAY THE AMOUNT .BUT NOT IN THESE PROCESS.RAJIB BASU AND KOUSHIK SEN ARE TWO PEOPLE ARE GIVEN THREAT AND USED SLANG LANGUAGE AT KOLKATA TO MY HOUSE AT 47G BALLYGUNGE TERRACE GOLPARK KOL-29

heloo i am navneet seth from indore ican not receive my gold card pin no i have sent my request more than 10 times last two request no. is 1039262
1050136
my customer id is[protected] and i am suffering for last 2 months first i am not getting my welcome kit after that i am not receiving my pin no. i want my gold card pin no. in indore (m.p.) in sapna sangeeta branch.

so ,
kindly send me my duplicate pin no.
my contact no. is [protected]

thanks

navneet seth

I got a Message in my mobile from axis bank stating that my credit card despatched through first flight courier. But i haven't received yet. In that message they insisted me to contact if non receipt of credit card pls contact the First Flight Courier branch near you. I don't have any branch near me. It's only in pallavaram. How could i get my credit card. If they provide a contact number of courier francisee then only i will be able to get my credit card.

kindly help in this. I am helpless. My account no is [protected]. My customer relation number is:[protected].

hello sir/madam

i am manoj kumar and my axis bank credit card application ref.no. is 925395.I applied for credit card last month so kindly let me know the status of my app. ref. no.

thanks
manoj kumar

my card no is [protected],recently i have received one statement only there is mention the dues amount is 36139.63 due date is 14thjan08 but the statement is absolutely wrong.i have used only Rs 24000/- only.Today 2 collecters had came to me and demand Rs 40000/- cash at a time ,he has given life threatening,used slang language .He is failed to prove the actual dues .he is direclly mention that axis bank credit card collction department has given to them power for collection the money through threatening,used rented criminal person. i am
ready to pay the actual dues with easy instalment but not in these process.

DEAR SIR,
MY NAME IS MOHAMMED SHAMEER.T.M D.O.B. IS 7.04.1981 .PLEASE LET ME KNOW
THE STATUS OF MY CREDIT CARD APPLICATION . TILL NOW I HAVE RECEIVED ONLY
MY REFERENCE NUMBER DATED[protected]. MY REFERENCE NUMBER IS 792347.
MOBILE NUMBER IS [protected] EXPECTED THE INFORMATION AS SOON AS POSSIBLE................

REGARDS,
MOHAMMED SHAMEER T.M
MOBILE- [protected]
OFFICE[protected]
[protected]
FAX- [protected]
Mail. .. [protected]@gmail.com