Axis Bank — credit card

 
99 Reviews
Kolkata, West Bengal, India
 hitesh90
I applied for a credit card 3 months ago . Till now the documents has not been processed . The credit card employees are least interested in making a call to let me know what went wrong .
Moreover the bank has deducted Rs4000 consolidation charges inspite of my maintenance of minimum balance.Moreover , the page which shows charge details is not opening since last 2 weeks .
I am tired of the pathetic service this bank provides and now i have decided to end all my association with this bank .

Complaint comments  98 Comments     Updated: Share0Tweet0

Comments

CreditCard — not recieving of staement your emloyee s abuses over phone

Dearsir, i am not recieving any statement from your end since last 8 month.every month your emloyee called over phone in last moment.&they take payment . every month you are charging late fee.when this month ,they called me.i asked for statement.they abused me & forcing me to make payment without getting statement. i have talked to my lawyer regarding this incidence.either you settle down my account by wiping out my all late fee which you are charging from last 8month or i will be forced take legal help.please treat this as urgent.
chinmay das
card no-[protected]
Very poor services.Bank informes me while selling there card that card is free of cost...but now i m receiving statement from bank side Bal amount approx Rs 2500.Even i have not used this card..when i complained they said dont use this card we will send new card but till date i have not received new card and i they are sending statement with increased amount daily.I m very dissatisfied with this bank
i have not yet received my credit card statments despite of giving my address twice in your credit card office at Ashoka Estate, Barakhamba Road, Delhi, India. Nobody picks up any call in your customer care centre. ( credit card)
TO MAKE U ALERT
THIS IS TO INFORM U THAT THE PERSON APPLIED FOR A CREDIT CARD WITH UR BANK BY THE NAME OF ARVIND SHUKLA -A20/5 RANA PRATAP BAGH DELHI 110007 NEAR MATA SHANTI MANDIR IS A FRAUD WHO HAS TAKEN A CREDIT CARD ALREADY BY ICICI BY THE NAME OF ADITYA SHUKLA ON SAME ADDRESS HIS CREDIT CARD NUMBER IS [protected] ID IS 5815737 IF HE HAS PAN CARD BY THE NAME OF ARVIND THEN HIS PAN NO BY THE NAME OF ADITYA SHUKLA BOIPS2056B THE ANOTHER PAN CARD IS ISSUED U CAN CONFORM WITH ICICI DELHI ASAF ALI RD BRANCH OR ROSHANARA DELHI BRANCH THAT HE HAS APPLIED FOR N NUMBER OF CREDIT CARDS BY DIFFERENT NAMES HE SAYS HE IS HAVING A GODOWN OF READYMADE GARMENTS IN SHALIMAR BAGH DELHI THEN WHERE IS THE CURRENT ACCOUNT ,HE SAYS HE IS WORKING WITH TCS AS ANALYST IN NITE SHIFT CAN U CONFIRM IT BY GOING AND MEETING WITH THE HR HEAD OF TCS NOIDA THAT THIS MAN IS WORKING THERE OR NOT UR AGENTS JUST TO MAKE THEIR COMMISSION DO NOT GO TO THE DEPTH BUT AFTERWORDS THE BANK HAS TO SUFFER .
THANX
A WELLWISHER KINDLY GO INTO THE MATTER
Dear Friends,

I have applied my AXIS Bank credit card on 2nd week Sep 07 but till now there is response from their end they have done the verification and they sent the Reference number also on 1 st week on Nov 07. When i called the Customer Care using this reference number they are replying that it is under Process and it will confirm only on December 07 and Card will issed with in 15 Days after Confirmation. I have not seen these kind of service in any other bank. i am really disappointed with them no other words to tell. Many people asked about the service from now onwards i am going to explain the bad service from your end.
respected sir, i had applied a credit card last month and the enquiry is held by u several time but there is no status could be received about my card or the reference no 750078.kindly send me the status of my reference no as soon as possible i m very thankful to u.

yours faithfully
daljit singh
Dear Sir,
I HAVE APPLIED FOR CREDIT CARD IN AXIS BANK AND SUBMITTED ALL THE PAPERS THAT THEY ASKED FOR.I HAVE ALSO GOT TWO CALLS FROM AXIS BANK REGARDING VERIFICATION BUT IT HAS BEEN OVER 50 DAYS AND I HAVE NOT RECIEVED MY CARD FROM AXIS BANK.IF THIS IS THE SPEED THEN DEALING WITH PSU BANKS AND PRIVATE DOES NOT HAVE ANY DIFFERENCE..THERE RESPONSE SYSTEM IS PATHETIC.my reference no is given by u is 750078
I have applied for Axis Bank credit cards 2 months back,my ref.no.is 750078.Till date I have not recieved any communication from bank.
Kindly let me know the status of my application.

Regards,
daljit singh
I have applied for Axis Bank credit cards 2 months back,my ref.no.is 750078.Till date I have not recieved any communication from bank.
Kindly let me know the status of my application.

Regards,
daljit singh
i"m really fedup from ur service i have allready mail my complain till 5 times but from u there will be no responce kindly drop my statement to my mail i shall be really thankful to u. MY NAME IS SHAZAL HUSSAIN AND MY CARD NO.IS = [protected]
I have aplied for credit card b 4 2 months.But I dint get any replay from tha bank.
I work in doctors city medical info media. Deals with medical industry, doctors, hospitals , medical companies, pharmacies, profile of doctors, hospitals, medical students, situated in hyderabad, india.
Dear Sir,
i have changed rented house so now i want to change my correspondences address in my credit card record (credit card no. [protected]) for this i have send an application to the head office (Bombay) as guided your customer care representative.

but the letters and billing statements are coming on my old address

so it is requested you to change (update my address)

My new address (current)


Narendra Singh
18E/279, Chopasani Housing board,
Jodhpur, Rajasthan
342008
No. [protected]

old address
Narendra Singh, 17E/17, Chopasani Housing Board, Jodhpur , rajasthan, 342008
Ph. No.- [protected]

thanks and regards
Narendra Singh
credit card no. [protected]
Dear Sir,
I HAVE APPLIED FOR CREDIT CARD IN AXIS BANK AND SUBMITTED ALL THE PAPERS THAT THEY ASKED FOR.I HAVE ALSO GOT TWO CALLS FROM AXIS BANK REGARDING VERIFICATION BUT IT HAS BEEN OVER 50 DAYS AND I HAVE NOT RECIEVED MY CARD FROM AXIS BANK.IF THIS IS THE SPEED THEN DEALING WITH PSU BANKS AND PRIVATE DOES NOT HAVE ANY DIFFERENCE..THERE RESPONSE SYSTEM IS PATHETIC.
i"m really irritated from ur service i have allready mail my complaints that even i have available credit limit but whenever i swipe my card gets declined but u dnt care of those mails but use to send all bill alerts nd remainders nd dnt care of the customers satisfaction first of all value ur customers still now there is no responce so please take appropriate action on this and my name is Shantha Kumar. K nd my card no is [protected]. Hope will do the needful.
I am working in the APstate and salary is in your bank. The reason for complaint is when at the bank name uti the service of bank staff is good but now axis bank the service is most worst,the credit of our cheques are getting more late i.e more than 2days and they are replying badly.
Before 1 month back i applied for your credit card but still i did not recieve any kind of information regarding the card so, kindly look in to the issue and do a needful.
Hi,

I am not received my axis bank credit card statement from past 2 months. this will make me confusion regards my due payments.

Please send me my statement on above email id as soon as possible.

Bharat Agarwal
Dear Sir,
I HAVE APPLIED FOR CREDIT CARD IN AXIS BANK AND SUBMITTED ALL THE PAPERS THAT THEY ASKED FOR.I HAVE ALSO GOT TWO CALLS FROM AXIS BANK REGARDING VERIFICATION BUT IT HAS BEEN OVER 50 DAYS AND I HAVE NOT RECIEVED MY CARD FROM AXIS BANK.IF THIS IS THE SPEED THEN DEALING WITH PSU BANKS AND PRIVATE DOES NOT HAVE ANY DIFFERENCE..THERE RESPONSE SYSTEM IS PATHETIC.
i applied for a credit card with your bank 25 days ago, but till now not get any type of response from your end, i do not know the status of my application, my mobile no [protected] and date of birth 08/08/1973, please provide me the information from your end.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    40%
    Complaints
    8460
    Pending
    298
    Resolved
    3290
    phone
    +91 22 2764 8000
    location
    Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
    Axis Bank - credit card