[Resolved]  Axis Bank — credit card

Address:North 24 Parganas, West Bengal

I applied for a credit card 3 months ago . Till now the documents has not been processed . The credit card employees are least interested in making a call to let me know what went wrong .
Moreover the bank has deducted Rs4000 consolidation charges inspite of my maintenance of minimum balance.Moreover , the page which shows charge details is not opening since last 2 weeks .
I am tired of the pathetic service this bank provides and now i have decided to end all my association with this bank .
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Aug 13, 2020
Complaint marked as Resolved 
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There are number of problems with Axis Bank Credit Card. Some of them are:

1) False commitment made at the time of selling product: I was promised free credit card but later I was asked for pay for it
2) I never received my billing statement on time
3) I have made number of requests on the phone banking no but those are not addressed yet
4) I have registered a request to cancel my card and I have multiple complaint numbers for the same. I am waiting to hear back from the bank from last couple of months
MY CREDIT CARD APPLICATION NO 910971, PLEASE PROVIDE ME THE STATUS OF APPLICATION AT MY MOBILE.
Hello,

This is Shreeja,my husband & i had applied for Axis Bank Credit Card thru Subramany,he did not give us the Application Reference # he told that the credit cards are approved asked to call him the next day when my husband called he informed that he will call back as we did not receieve any calls and neither did he receieve our calls after repeatedly calling him i called him from a different number he gave us the number of another person Sudarshan who asked to mail the details our date of birth & the month that we applied for the card to his personal e-mail i.d & Axis e-mail i.d which i did but today when my husband called him he states that he's out of office for the past 3-4 days therefore could not check his mail.I'm worried because what if somebody has receieved them & started using it for which we have to pay please look into this matter & resolve it as soon as possible.
Sir:
This is not a complaint. I applied for a pan card for my son: ARAVIND . M. Application No.[protected] and Processing Fee Coupon No.[protected]. When I wanted to know the status of the pan card, I am unable to open the site o[censored]TI and it is not appearing in Axis bank web site also. Please correct the position.
Thank you.
I have applied for credit card from Axis Bank before 20 days, my verification has been done and my application nimber is 993424. I have changed my mobile phone number from [protected] to [protected] because i have lost my cell phone. I have tried customer care number more then five time but i could not talk to any agent as i spend more then 30 minuts on each and every call which i have made. Please let me know the status of the card and update my new number [protected] and contact me on the same number.
Sir,

I,Nakka karunkar account holder in your bank(Kakinada Branch), Annabel to my Internet(CUSTOMER ID) password and Traction passwords disable, so please send enable passwords early. This message sending to another Customer Id[protected]



My Account No: [protected]
Internet Login:[protected]

Thanking you sir,
Sir,

I,Nakka karunkar account holder in your bank(Kakinada Branch), Annabel to my Internet(CUSTOMER ID) password, Iconnect passwords disable, so please send enable passwords early. This message sending to another Customer Id[protected]



My Account No: [protected]
Internet Login:[protected]

Thanking you sir,
Dear
Sir
We have some land for lease so we want to give to you for lease we do not have Axis bank and atm nearby our area and too other bank and our side ( vazirabad village ) person wants to get that facilites so pls contact us hurry .

location - delhi mo. no. [protected]
regards
Dhan prakash
Respected Madam/Sir

I am not getting any statement of account since last six months for the account nos. [protected] & [protected] Manintained by Sanyaj Palace Branch Agra Cantt please do the needful and see that I get the statement regularly here after.


thanking you

ramesh
Dear Sir
PL refer my ref.No 961829, I have not received card. Pl adv. delivery status & application status
Thanks
Shanmugaraja
I want to know about my bank account enquiry. I don't have the customer care no of Axis bank. Pls provide the customer care no.of Axis bank as soon as possible.
I have applied for credit card from Axis Bank before 20 days, my verification has been done . I have changed my mobile phone number from [protected] to [protected]. I have tried customer care number more then five time but i could not talk to any agent as i spend more then 30 minuts on each and every call which i have made. Please let me know the status of the card and update my new number[protected]
and contact me on the same number.
Axis Bank has the worst Customer Care service in the Banking fields.They dont know how to talk with the customers also.For one of my issues i made around ten phone calls to the Customer care and even after that the problenm was not resolved.And the Cutomer care peoples are talking as if they got up from sleep and half of the time they will cut the phone in between without listening anything.
I had called several times regarding unnecessary charges to my credit card no.- [protected] and been informed that we are waiving off the charges but it is still showing to my account, so please look the matter immediately.
MY CREDIT CARD APPLICATION REF. NO 1157949, PLEASE PROVIDE ME THE STATUS OF APPLICATION AT MY MOBILE NO
[protected] AND MY MAIL ID [protected]@yahoo.co.in
I am Senthil murukan g from chennai. I applied for axis bank credit card thru application no.: 964240. My mother's maiden name is Rajalakshmi and my date of birth is 13/02/1971.

My application got approved and expressit courier people brought the card to my house but i found my name in the postal address was senthil G. My id proof shows the name Senthil murukan G, so courier people denied to deliver the card and returned to you by them. We complained this matter to your customer care representative to [protected]. Today onceagin expressit people brought the card to my office address but i found onceagin the name of me given as senthil G. So for the second time the courier people denied to deliver and willbe returned to you by them. I compalined the case to Mr. Anees , customer care officer, axis bank cards at [protected].

i like to mention you i want to receive the card on my office address. so pl rectify the name in the postal address and resend to my office address.

Rgs

Senthil murukan G
i recieved amail that i have won alottery and deposited couriercharges on axis bankACCOUNT NAME : PRAGATI SINGH
ACCOUNT NO : [protected]
BANK NAME : AXIS BANK.
kindly forward my complain to director of axis bank
Hi
With reference to the credit card number [protected] in AXIS BANK I have used the card for just Rs 2500. But suddenly debited Rs 12632 from my saving account number 003056 still they are harassing me to pay more money. At the time of processing my credit card application bankers said that no annual fee and no joining fee its free life time credit card but in my first statement I found that all charges they made and sent a credit statement to my address.I am going on teavelling time missing in the credit card on December'07.Because of pls cancellation in credit card and deleted in this cards.

You have taken a sufficient time to resolve my complaint id. I didn’t get any information or reply from your end.

I am waiting for your valuable reply. Please do the needful for me.

Thanks/
Rajinikanthan.a
Mobile No.[protected]
hi,
My name is Badiganti Hemambara Padmini Ganesh and I applied for Axis Bank Credit Card one and a half month ago...I received verification call also and again I received a call confirming that my card will be dispatched soon ...the application ref no. # 1265330 (VISA SILVER PLUS) ws given to me...but its now two months no confirmation or any call has come...so plz i wolud like to knw my application status...plz do call me on [protected]...
Anil Bhatia April 29, 2008

To
The Head-Card Division,
AXIS Bank Ltd.
Credit Card Processing Centre,
Powai, Mumbai.

Dear Sir,

Regarding Credit Card Application Ref. No.: 1275983
Under Reference your letter Sr. No.: 8685

Thanks for your above said letter. As per the contents you have declined my application for “No Authenticity Verification”. We do honor your verdict but sorry to say that I am not able to understand your stand because:

• I am having account in your bank since 2000 under A/c # [protected]
• I am Passport holder since 2002 issued by Govt. of India.
• I enjoy credit cards of six institutions.

Sir, out of curiosity I shall like to know that without of any authenticity all these things have happen and moreover your bank too has opened my account in its branch just by chance. Am I correct?

Thanks and Regards,
Yours truly,
(Anil Bhatia)

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