[Resolved]  Book My Show — Regarding refund on online booking

Worst experience opted for home delivery of match tickets but it was not delivered and when i went to there box office i received my tickets after reaching home when i saw the tickets inside the packaging i was shocked to find tickets of other id. How can they be so much careless. And today is the match day i am still not confident that i will get my tickets for the match.

Hi booked two ticket for three on 25th dec. Money was deducted from net banking account but no ticket was genereted and the hopeless helpline no. Was either busy or even if connected kept me on waiting for a loooong time but there is no response.

Such compaints if not resolved will surely break the trust in customer on book my show.com

Need imediate reply to all who are waiting for response.

Hi booked two ticket for bahubali on 8th july. Money was deducted from net banking account but no ticket was genereted and the hopeless helpline no. Was either busy or even if connected kept me on waiting for a loooong time but there is no response.

Such compaints if not resolved will surely break the trust in customer on book my show.com

Need imediate reply to all who are waiting for response.

Hi had booked 11 tickets from Book My Show for Bahubali movie from 9.30 to 12.30. I did my online payment transaction through ICICI netbanking. Money got deducted immediately. The booking was done at 1.30 in the afternoon.At 8.30PM i get a message from Book My Show that the amount is processed for refund and only one ticked is confirmed. On talking to the customer care i get a reply from them that we couldnt book tickets due to some internal error. I want to know what the heck is this and what right do they hav to spoil someones special day.


Anita Mejari
Mumbai (Thane)
[protected]@gmail.com

I had booked 5 tickets of latest released movie Brothers on 15 Augsut 2015 by using Book My Show website=
My Booking ID - RJTN-00284E-000006.

My complain is that if there is not any proper arrangement and proper treartment in the theaters then why do you provide online service to these tethers Rajvilas Talkies, Nagpur is one of them. This is one of the worest Talkies in Nagpur having no proper arrangement for those who book the tickets online.

I was having any idea of this theater and wanted to wetch movie so check availability and booked 5 tickets online. As I reached to this theater its quite dirty and when I asked for the tickets by showing the printouts he refused to give me tickets and allowed me to go upstairs and seat in the Bolcony. I went upstairs for seating but it was already full. When I asked for the reason he replied that " Online tickets q nikala " this was very embarrising language he used to me. It was my first exprenced I ever faced.

I asked to return my money against booked ticket. He only returned me the ticketing amount but not the amount which was mentioned on the prinout.

Dear Sir/Madam


I have booked 4 tickets for movie PULI on 03/10/2015 around 9.05 AM for 12.0PM pm show for the AGS THEATRE CHENNAI through deutsche bank net banking, after completion of transaction I didn't received any ticket confirmation on my mail and phone. When i checked my bank statement, amount of rs 616 rs was deducted and i did not get my tickets .Plz sove my problem asap.

Dear sir/madam


I have booked 4 tickets for movie puli on 03/10/2015 around 9.05 am for 12.0pm pm show for the ags theatre chennai through deutsche bank net banking, after completion of transaction[protected] i didn't received any ticket confirmation on my mail and phone. When i checked my bank statement, amount of rs 616 rs was deducted and i did not get my tickets. Plz sove my problem asap.

Dear sir/madam,

This is my second mail to you...
I have booked one combo jeans against rs=699 = from bookmyshow and make payment
By cash [c. O. D]... But when i open the packet i confused to show the jeans..
One of ladis and anather like a footpath jeans... I called on customer care number to confirm
About wrost transaction and they told me to send my booking money to my ac but 3 days was gone
Nobody was call me or not transfer my money to my ac. Iast three days i try to called on customer care
Number to confirm about transaction but no body pick-up my phone. Now i giving my ac details at below

Name = priyanka mukherjee
Delivery no =[protected]
Bank name = state bank
Ac number = [protected]
Fics code = 0046
Telephine no = [protected]

Pathetic service, I booked a ticket and somehow a wrong theatre got selected. As soon as I received the confirmation mail, I called their helpline and tried to explain the situation to them. After 20 long minutes and recursive communication with like three employee levels, I just got an iterative response for changing the theatre. '' Sir, we understand how you feel''. One wonders, if you really understand how we feel, then you would do something to make the consumer feel better about your services. Poor app, worst complaint handling ever. Please refrain from using this app.

Plz canceld my tickets ashv[protected]

Hi booked two ticket for jangle book on 14th april. Money was deducted from net banking account but no ticket was genereted and the hopeless helpline no. Was either busy or even if connected kept me on waiting for a loooong time but there is no response.

Such compaints if not resolved will surely break the trust in customer on book my show.com

Need imediate reply to all who are waiting for response.

From few days I am not able to book the tickets using bookmyshow.and also not able to avail the benefits on bookmyshow site as wheneverw e book the tickets transaction is happening but ticket is not getting booked. Then they ask to call on customer care number where they wont help to book the tickets with benefits. it will be noraml booking.
Then why they are not fixing this issue are they deonet wnat us to avail the benefits online tickets booking.
then why its there to book the tickstc online using bookmyshow and get these benfits.
Also few days back I was trying to use the HDFC card benefits but It was saying its not allowdwed then y they didn't updated that on site. Fake information is always bad.

Dear sir/madam


I have booked 4 tickets for movie puli on 14/4/2016 around 12:15 am show for the ags theatre chennai through deutsche bank net banking, after completion of transaction hdfc net banking i didn't received any ticket confirmation on my mail and phone. When i checked my bank statement, amount of rs 560 rs was deducted and i did not get my tickets. Plz sove my problem asap. Nai krna kuj tuci im camplate for cort ...

I have booked three tickets on 26 apr, i have been charged twice .
I have called to the executives, they have given worst response. This is the refund of Rs. 214 and i have spended about Rs 50 in calls . still waiting for refund.
If they will refund the amount then who is going to refund the calling charges.
They can't provide a toll free no.
Fully dissatisfied with the services.

CCEs are talking to the customer like we are their kids. Not giving respect to the customers.

Amar deep awasthi
Mob [protected]
Lucknow

Guys Just so that we have better clarity on Book my show's definition of Black Marketing...they are more creative on phone then on print!!
If a customer is cancelling a ticket and book my show lets the customer do it, that would imply that their software system would have to intimate the cinema hall for release of the tickets. Now if the released tickets are again re-issued to another customer through their portal, then as per book my show, it would come under definition of black marketing!!! So to avoid being caught into the '100 ka 2' moment, they do not make any provisioning for correction in tickets for human errors while booking tickets!!

Hope there are clearer rules and better explanation to handle these instead of brushing aside with logic of 'government policy hain

Ticket not confirmed...wrong booking id sent and no mails of booking were send.

I booked a ticket for X-MEN APOCALYPSE .money was withdrawn from my SBI account ticket got booked and a booking id -ADTA[protected] WAS SENT TO ME .When i entered the code it got rejected. i checked the mail but than wow...there was no email sent to me on "[protected]@gmail.com"
i completely lost my money.

please do something.

They have become arrogant and do not listen to customers. Look for alternatives and they will be on floor.