[Resolved]  BSNL Caller Tunes — Deactivation of Caller Tunes.

BSNL — Got a Bad service in active/deactivating Hello tunes.

Hi
I got a advertisement call from BSNL which asked for activating hello tunes on Feb 5th. I selected one song and the same day they have deducted 30 Rs from my prepaid account no [protected].
My hello tune activated on that day and it was there up to Feb 20th. I enquired in the customer care and there was no proper response. The lady name 'SAVITHA' took my call and taken all the details and said u have sent a request to deactivate the hello tune and its deactivated even though i didnot send any request to deactivate. I asked her to give the proof then she immediately cut of the call. Again i called to customer care and there was another lady called 'DAKSHAYINI' she said we have to maintain 50 Rs balance in our mobile otherwise hello tune will be deactivated and again she asked me to call after 30 mnts.
1) BSNL didnot inform me that we need to maintain 50 Rs balance.
2) Before deactivating they could inform us, so that we can recharge our account before deactivation.
3) Why we have to maintain 50 Rs balance because any way BSNL deducting 30 Rs initialy.
4) How they activated hello tunes even i had only 30 Rs. in my account that is less than 50 Rs.
5) Why we have to maintain 50 Rs. balance for deactivation because I asked her to deactivate my hello tune permanently but she said we need to maintain 50 Rs balance for deactivating.

It is shameful for the company and they have to activate my hello tunes for another 15 days because they have taken the amount initially and given service for only 15 days.
Company has to inform the customer all the rules about hello tunes.

Regards,

Mahesh
[protected]

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In market BSNL topup and rechargable cards are shortage. so please supply sufficent of cards.

want to delete my mobile caller tune...my mbl number is.[protected]

I have not activated BSNL Caller tunes. My Cell no. [protected]. Still it got activated . Rs.37/39 was deducted from sim. I sent a message BT DACT to 56700 for deactivation. My caller tune was not deactivated. What should I do. BSNL services are worse and to get back to their service people takes me min. of 45 minutes. If my luck is good and the lame excuse i get is server is down. Pls de-activate my BSNL Tune

[protected]

deactivation caller tune my cell no. [protected]

Ditto is my problem. My mobile no. [protected]. Even though I did not request for the tune, it got activated and was informed that I can cancel only when BSNL Confirms at the end of the month, whether my account can be debited with the amount for renewal OR Cancel by sending an SMS Y or N.

However I did not receive their request and my account was automatically debited with the amount.

On informing their office in Visakhapatnam, they told me to contact their call centre no, viz [protected] for which i had to wait for several minutes but of no use. Added to this, they kept on harping on their advertisements for their products.I am so frustrated with their services. I request through you to kindly arrange for deactivation of caller tune for my cell no.[protected]

Hello sir, Iam yogesh this is my mobile number [protected], I sent BT DACT to 56700.After sending 2 Rs was deducted and I got a messege that 'Y'.wat it mean.really i do not know.do you want me to spend 2 more Rs to you, i dont know.and it was not deactivated too, please deactivate my caller tune.really i would say your NETWORK And service is VERY VERY BAD and even your officers they dont have good humanism to talk to customer, when we come to your office.Ex:i went to (NR COLONY ) one of your office, their your staff behaved like animal.



please i request kindly respond to this mail
thanks
yogesh

BSNL — cancel my caller tune

pl change mycaller tune .my no is [protected]

how to de activate caller tune

Sir i have an account in bsnl.onmobil.com.Now i cant login to that...so sir can i delet my account and start a new account...

When Creating a new account the display is user exists.what to do sir...
It is the easy way to assing caller tunes.In that we can hear song, assign tunes online...so help me to continue using...my user name is nvntitu

hello sir sir my name is vinod shrivastava my caller tune service is activated and everytime some amount is deducted from my account so plz sir deactivate my callertune service i will be very thankful .if you as soon as deactivate my caller tune service...

I WANT TO CALER TUNE SET MY CELL PHONE NO:[protected].

FILM: UYIRE

SONG: POONGATTRILE UN SWASATHAI THANIYAGA THEDI PARTHEN...

BSNL

Please de activate my caller tune my number is [protected].I'am being charged even though i did not activate any caller tune. Even after trying to de active it its still not being removed.


Subscribers

The best that we can do is register a complaint with some consumer forum.i thing we should catch the guy who came up with such a idea and make him pay up for all are caller tune bill.

caller tunes — discontinuance of caller tunes from my mobile

Please discontinue the caller tune from my mobile number [protected]. I sent to SMS on 56700 but inspite of it it has been renewed. Please do the needful

PLEASE STOP MY CALLER TUNES.MY CELL NUMBER IS [protected].I AM NOT HAPPY WITH THAT.PLEASSSSSSSSSSSSS STOP.I SET CALLER TUNE IN 22ND FEBRUARY.

plzzzz deactivate my caller tune my no. is [protected]

BSNL — to deactivate caller tune

dear sir
i sarfaraz ahmad and my mobile no is- [protected], i am belong to kesarra, at+po- kesarra, via- jokihat, dis- araria (bihar), i want to deactive my callertone i send messege but report shows messege sending faild. plz deactive my caller tone.

deactivation of my all callar tune no [protected]

I WANT TO CALER TUNE SET MY CELL PHONE NO:[protected]

song; aankhon mein neende na dil me karare

most irresponsible service-das