[Resolved]  BSNL Caller Tunes — Deactivation of Caller Tunes.

I have not activated BSNL Caller tunes. My Cell no. [protected]. Still it got activated on January 22, 2009. Rs.37/39 was deducted from sim. I sent a message BT DACT to 56700 for deactivation. My caller tune was not deactivated. I contacted BSNL betn 10th - 15th February. They used to say that server is down or call after 24hours. On 15th again I sent a message for De-activation BT DACT to 56700. After two days I found that Rs.12/- was deducted. When I contacted the service center. They registered my complaint (complaint no.332721) and said they will look into it. For safe side I again deactivated by sending message on 21 february 2009. Rs.25/- was deducted from my sim. What should I do. BSNL services are worse and to get back to their service people takes me min. of 45 minutes. If my luck is good and the lame excuse i get is server is down. Pls de-activate my BSNL Tune.
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Aug 14, 2020
Complaint marked as Resolved 
 
382 Comments

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Hi..

I sent message to 56700 as BT DACT, every time i am getting Message Sent Failed.
Remove Hello tune for this no: [protected]

Please do needful as early as possible.

ELLORA PICTURE PRODUCTS — CALLER TUNE

Sir,
I, KRISHNA VARMA, am a resident of Krishna Vilasam, Kuttilanji, Iramalloor P.O, Kothmangalam in Ernakulam Dist. and holding a mobile phone no.[protected]. I had tried to extract a caller tune from another BSNL mobile number [protected] on 10.03.2008. Since I didn't get the tune I contacted customer care and registered a complaint(no.416227) on 14.03.2009. I was asked to wait for 48 hrs to get the tune but it didn't happen. The same complaint was reregistered on 20.3.2009 on a request from custmoer care but that too was invain. Thereafter I was asked to register a fresh complaint and number of the same is 428592 and asked to wait for 48 hrs. Unfortunately even after 48 hrs i didn't get the caller tune and BSNL has charged Rs.37 for this. To my surprise BSNL officials at Muvattupuzha couldn't help me and I was asked to follow up with BSNL TVM. Today I received a msg from BSNL saying the renewal cost of Rs.25 has been charged for the next month for no caller tunes given to me. In the meantime I had spoken to customer care several times to different personnel only to explain my woes. This shows the irresponsibility of BSNL and now I request your intervention very seriously to solve this matter urgently and if not possible pl.withdraw the charges and cancel the caller tune which was not given to me.


KRISHNA VARMA
My cell no. is [protected]..Plz remove my callertune on expiry.
Please deactivate my caller tune service
My mobile number is [protected] and I want to deactivate my BSNL caller tune service .I want a immediate response
I requested for deactivation of caller tune 2 months ago by send SMS to 56700. I have been debited
with the charges there afterv also without any response. Kindly initiate steps to decativate immediately.

mobile services — Still I receive call and messages

I have registered my number with Do not call register list but i continu to get promotional calls and messages for various products. I would like to register my complaint and wants to take action against them.
Cacel the caller tone my nNumber is [protected] it's post paid and then Coastal CVG Card Also
Please deactivate my caller tune service. My mobile No. [protected]
My mob no is [protected].I would like to remove my caller tune at the earliest. I could not contact the customer care.
My mobile number is [protected]. I want to deactivate the caller tune service and I want a immediate response.

Cancel Hell tunes — Cancel Hello tune

Hello..

Remove caller tune for this BSNL number:[protected]

Do needful help as early as possible.
give me acode of dialertone
dff

Idea — NO DEACTIVATION OF CALLER TUNE EVEN AFTER COMPLAINING TWICE

HI

MY NAME IS FARAH AND THE CONTACT NO IS :-[protected], HAVE CALLED UP IDEAS CC TWICE [[protected]] BUT NO RESPONSE.EVEN TRIED ASKING FOR HIS EMPLOYE ID BUT NOT READY TO GIVE AND NOR TRANSFERRING THE CALL TO SENIORS.PLEASE HELP FOR THE SAME AND DO THE NEED FUL
Kindly deactivate my caller tune.My number is [protected].
want to know about new codes of callertunes
(BT DACT to 56700) then deactivate service BSNL TUNE and deactivate massage received instantly.
See the link - http://bsnl.onmobile.com:9000/bsnltunes/jsp/help.jsp
DEACTIVATED THEN CALL ME-[protected]
mobile complain link - http://www.trai.gov.in/Default.asp#
My mob no is [protected].I would like to remove my old caller tune no. 118500 at the earliest. I could not contact the customer care.

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