[Resolved]  BSNL Online Recharge — online Recharge not successful-money debited

Address:Srikakulam, Andhra Pradesh

Hi..
Today[protected] i have recharged my BSNL cellone mobile with 55/- and i got only 35/- talktime instead of 50/- with transaction ID- Transaction No: TXE[protected]

and this is happened 3 times in a row.

i recharged 110/-for [protected] on 14/8/10 and got 70/- talktime with Transaction ID- TXE[protected]

i recharged 55/- for [protected] on 6/8/10 and got 35/- talktime with transaction ID- TXE[protected]


kindly solve my issue

i also attached a file(screen layout of that website transaction) please look into that.you will find evaery details of the recharge


thank you ,
Santosh
+1 photos
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

BSNL — no successful recharge

sir maine 9:30 pm 25/8/12 ko recharge karvaya tha a/c main se balance katt giya but recharge nahi hua my mob. is [protected]

Bharat Sanchar Nigam Ltd. — Recharge not done, amount debited

My BSNL prepaid mobile no. is [protected]. I made online recharge of Rs 60/- on 18//11/2012 and amount was debited to my credit card account. Recharge is not done by BSNL. Transaction Id is 860043 and Ref. No.[protected]. PLEASE DO THE NEEDFUL...
Yours faithfully,
JAGRUT S TRIVEDI
dear sir,
i made a top up of Rs. 100 from my sbi online account to the no.[protected]. it was on the date 17/12/2012.the transaction was compleeted from my side. Rs. 100/- was debited from my account. after an hour i recieved a msg on my mobile, whih was telling me that the transaction could not be processed. the ref.No. is [protected].i have been told by the respected person from the customer care office that the money will be credited automatically to my a/c within 3 days. but till todays date ( 22/12/2012) i havent recieved the money back.
sanika ([protected])

BSNL — online top up

BSNL online top up My mobile number is [protected] I did online top up through HDFC bank but I did not receive the recharge and the amount got debited from my account.. Kindly do the needful and pls mark a mail rekha.[protected]@gmail.com
Dear sir.
I have recharge to mobile No. [protected] through online from my VISA debit card No. [protected] of Canara Bank main Branch College Road Nagercoil on the following dates
2/5/2013 recharge for Rs.55 At 03:09:36PM (I have received message form Canara Bkank " "An amount of INR 55.00 Has been debited to your account XXXXXX3680 on 02/05/2013".)

3/5/2015 recharge for Rs 100 at 9:40:02PM ( I have received message form Canara Bkank " "An amount of INR 100.00 Has been debited to your account XXXXXX3680 on 03/05/2013" )
But so for the amount is not credited and activated to the cell no [protected] (BSNL)
Why the recharge in not successful in the above cell number. Also How to verify these details
Performance of BSNL ic not satisfactory
Mobile No: [protected]
I charged for Rs220/- in online on 09/06/2013 14:45:56 Amount is debited BSNL account. But the amount is not come my phone account And a message come it showes the transaction is not successfully Neccessary steps may be take n to rectify the fault

Bharat Sanchar Nigam Limited — NOT REFUND OF THE REFUNDABLE AMOUNT

I have closure my BSNL land line phone connection on 22/05/2012 and they have also give the receipt of the closure of my land line phone[protected] but still they will not refund my refundable money and i have also file RTI but they have send it back.

RECHARGE AMOUNT NOT RECEIVED - BSNL

Dear Sir,

I have recharged My mobile Number[protected] For Rs, 225/. On 19.02.2014 Evening By My Axis Bank Debit Card No: [protected]
I have Received Transaction ID: 11378. But It was Not Added to my Account Nor Received Any SMS from BSNL. Kindly revert back to my mail id: [protected]@gmail.com.

NNS ISAACS.
RECHARGE AMOUNT NOT RECEIVED - BSNL

My bsnl number [protected] was recharged with Rs 220 via online bsnl recharge portal on 21/3/2014 through my Axis bank visa card. The money was debited from my account but still the recharge amount is not yet credited to my number. My balance remains the same. I request you to refund my money or credit it to my mobile balance

I request you to please take a necessary action.

Regards
Amrutha

Bsnl online recharge unsuccessful but amount deducted from account
Amount deducted but not recharged amount, please refund the amount.

I have done an online recharge for Rs.135/- (STV) for cell phone using debit card o[censored]NION BANK OF INDIA
account(date:[protected].19 PM). The amount is deducted from my
account but not received recharge. It was showing session expired. my
mobile number is [protected].
I recharged my mobile yesterday. Following are the details.

Mobile No: BSNL [protected]
Tamil Nadu
Amount : Rs. 110.00 paid via Internet banking
Bank :State Bank of India
Paid on 22.05.2014 at 16:40:20 hours
Transaction Reference No. 6125751
The payment was successful but not credited into my mobile account (No top up has been effected)

Please look to my complaint and do the needful immediately.
Dear sir.
my number -[protected] I have recharged my phone with 1GB data of 139 on 14/07/2014 at 16:38 online but it was not successful and money is debated from my account and phone didn't get it's data
so i request you to refund my money...
Hello sir my mobile no. is [protected]
this is my all online rechare on 15 august but all tranjections are done but we dont have get my recharge. so please all my money refund back on my account .

15-Aug[protected]Aug-2014) TO TRANSFER
INB CCavenue Bills CCABH2ALL906IGY1985282 TRANSFER TO [protected] AVENUES INDIA PRIVATE 65.00
15-Aug[protected]Aug-2014) TO TRANSFER
INB CCavenue Bills CCABH1ALL742IGY1983845 TRANSFER TO [protected] AVENUES INDIA PRIVATE 65.00
15-Aug[protected]Aug-2014) TO TRANSFER
INB CCavenue Bills CCABH2ALJ552IGY1966172 TRANSFER TO [protected] AVENUES INDIA PRIVATE 67.00
13-Aug[protected]Aug-2014) TO TRANSFER
INB CCavenue Bills CCABH2AJX520IGY1483680 TRANSFER TO [protected] AVENUES INDIA PRIVATE 67.00

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bharat Sanchar Nigam [BSNL]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    38%
    Complaints
    15953
    Pending
    0
    Resolved
    6087
    Bharat Sanchar Nigam [BSNL] Address
    Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
    View all Bharat Sanchar Nigam [BSNL] contact information