Citibank Credit Card — Misuse of Citibank Credit Card No. 5546 XXXX XXXX 4003

Address:North East Delhi, Delhi

I Rakesh Pokhariyal presently residing at B-87 / 4 / S-1, Dilshad Colony, Delhi – 110095, bearing Citibank Credit Card No. 5546 XXXX XXXX 4003, had suffered great headache of fraudulent transactions, which occurred on 07.07.2012 & 08.07.2012. Sir, I have received a phone call from the no. [protected] on 07.07.2012 at 03.18PM. The caller told me that he is from Citibank & credit card no. 5546XXXXXXXX4003 was blocked by me. if you want to activate your card please verify some details i.e.Address, Date of birth etc. During this time (03.24PM) I received a message from LM-Citibk, the caller asked me have you got a message, He requested me that what is the message.

After talking up to 11.30 minute he told me that after 24 hours your card will be activate. On 8.07.2012 after 24 hours I have checked my credit card at Reliance fresh for purchasing of Rs. 162.32. My card was working.
0n 10.07.2012 at 12.20 PM I received a call from Citibank Chennai [protected] that some purchasing have been done by my card. After that I contacted Citibank Customer care No.[protected] and ask the representative that what is the reality? One call I have received on 07.07.2012 and other call 0n 10.07.2012 both are calling from Citibank. They have confirm me that the call which come on 07.07.2012 that is fraud call. This month I have done only 2 transaction i.e Rs. 559.42 for Bharti Airtel & Rs.162.32 for Reliane fresh only.
I found that someone (I don’t know who) used my Credit card to make online purchase for Rs. 130958.00 during the period from 07.07.2012 to 08.07.2012. After 10/07.2012 Citibank is handling everything & some amount of Rs. 73633.00 credit is reflecting in my account. Why Citibank not done action about rest of amount Rs. 57325.00. This amount of Rs. 57325.00 is disputed and urged and retrievals. Having no cocern of any type with these Cinepolis & SHOPONL / BIGSHOEBAZAR/YEBHI.CO. I am totally in full stress how to deal with it. I hereby request you to help me to come out of this.
In this case, I had made application and complained in Police Station Seemapuri, North-East Distt. Delhi on dated 14.07.2012 DD No. 20(B).

Thanks.

Rakesh Pokhariyal
P-4, A-4,
DILSHAD GARDEN, DELHI – 110095
(Presently I am residing at B-87/4/S-1, Dilshad Colony, Delhi-110095)
Mobile No. [protected]
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Citibank — MIS USE OF CARD

SIR,
I K CHANDRA SEKHAR WHOSE A/C NO; IS [protected] WHO IS AN ACCOUNT HOLDER O[censored]R BANK .I HAVE ALREADY MADE A COMPLAINT ABOUT MIS USE OF MY
CREDIT CARD .BUT TILL NOW I HAVE NOT GOT ANY CDF FORM NOR ANY REPLY FROM
YOUR SIDE SO, PLEASE CONSIDER MY CASE AND FORWARD MY QUIERY.
MY PAN CARD NO: BVHPS7629Q AND MY PHONE NO;[protected]
MY ADDRESS IS
K CHANDRA SEKHAR
GARUDA BLOCK 1/1 A
AF STN, ARJANGARH,
NEW DELHI 110047
Subject : Fraudulent Transactions on Citibank Credit Card No. 5546 XXXX XXXX 4003
Referance : My complain dated 03.08.2012
Dear Sir,
I had registered my case dated 03.08.2012 through online complain Form. In this regard, I am enclosing herewith the detail correspondence received from Citibank for your kind information and necessary action I received following detail from Citibank:-
E-mail address from which the transaction was booked : [protected]@gmail.com
IP Address : 112.79.36.76
Shipping Location : Azhar Ali – C/O Ramesh Nagar, Satyendra Bhawan, Near Anamika Hotel, Paswan Chowk, Hazipur Vaishali Bihar, India PIN – 844101
Mobile No. [protected]
.
Sir, I wanted to inform you that Citibank is sending me disputed bill every month with interest.
I am totally in full stress how to deal with it. I hereby request you to help me to come out of this and trace the fraudulent man. You are requested to kindly take up the matter at your level with Citibank Officials for not harassing me as I am not in a position to pay for the misdeeds/frauds of others.

Thanking You,

(Rakesh Pokhariyal)
P-4, A-4,
DILSHAD GARDEN, DELHI – 110095
(Presently residing at B-87 / 4 / S-1, Dilshad Colony, Delhi – 110095)

Mobile No. [protected]
E-mail : r.[protected]@epi.gov.in
[protected]@yahoo.com

Encl. :- As above

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Citibank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    1860
    Pending
    0
    Resolved
    670
    Citibank Phone
    +91 240 663 4653
    +91 79 2640 4653
    +91 79 2642 2484
    Citibank Address
    Citibank N.A., P.O. Box No. 4830, Anna Salai Post Office, Chennai, Tamil Nadu, India - 600002
    View all Citibank contact information