[Resolved]  Cognizant — Passport status and delay

HI, I have sent couple of emails to Passport office and Public Info Officers in RPO but i didnt get any response. I have been to RPO chennai several times but i didnt get the right information. please look the below email which i sent to RPO and Officials (You will find the concern in mail)
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From: Sidd (Cognizant)
Sent: Wednesday, May 28, 2008 1:26 PM
To: '[protected]@mea.gov.in'
Cc: 'grv.[protected]@mea.gov.in'; 'rpo.[protected]@mea.gov.in'; 'rpo.[protected]@mea.gov.in'
Subject: Passport Complaint: RTI
Importance: High

Hi Mr. Kajla,

I am Sreedhar Gurram, from Chennai. I have applied my new passport in Chennai RPO on 8th January’08 (Reference Number: MAS A[protected]. Chennai is my current place where I am working now and my permanent address is in Hyderabad. My passport Police verification at Chennai is done, but in Hyderabad not yet completed. I tried to know the status from Chennai office, they conveyed that file has sent to Hyderabad office on Feb 28th . I also approached to Hyderabad office, but they said your file not there in Hyderabad RPO (As on April last week).

On May 19th I have been to Chennai RPO office they are not even responding to my query (Simply saying approach Hyderabad RPO). On the same day to know this status I was on queue in enquiry counter from 9AM to 12.30PM (counter closed at 12.30PM Sharp). {I believe you should provide enough facilities like, at least three enquiry counters and etc…}

My issue was what is the status of my application, its been four months but still I am not getting the right information. Please let me know whom should I contact and where I will get the right information on application.

Details FYI:
Date of Birth:[protected]
Application Ref. No: MAS A001550 08
Email id: [protected]@yahoo.com

Date of Application: 8th January’08

Thank you,


Regards,
Sreedhar

Sreedhar Gurram
Business Associate – Asia Pacific Sales| Cognizant Technology Solutions | Direct: +[protected] | Mobile: +[protected] | www.cognizant.com