[Resolved]  Dish TV — i want to check my balance through net

Dish TV — Bad behaviour of Dishtv agent and no response from Dishtv customer care

Hello

We paid rs.1750/- on 15.01.10 cheque no. 404238 on mahavir agencies, jabalpur, requested them for silver package change with colour and free NDTV imagine for 9 months (1500/- silver package one year, 250/- colour) but only 1500/- is paid to dish tv account, On 27.05.10 colour tv subscrition is stopped so we contacted Mahavir Agencies as it is local Dish TV Care Center they inform us that our connection is in gold package. We clear them that we said them to change it, but they refuse it. We checked our My Account the next renewal date was coming 11.01.11, next day on 28.05.10 we received a message on dish Tv that our renewal date is 18.08.10, how can this can change. Then we call mahavir agencies again they transfer that call to our company person , we told him everything he promise to call back us on 29.05.11 before 12noon but he didn't call us. so we call them (Mahavir agencies landline no. [protected]) asked the from the details as they are not able to give us, we asked them their convient time they (Anurag Jain) said till 09.00pm so we visit their office at 06.00pm with my daughter, After discussing everything Anurag Jain said that he will change our package and deposit the rest of the amount in our dishtv account and our silver package with colour and NDTV image till jan 2011. We came back with this assurance from Anurag Jain, after an hour his brother call us and use bad language with me and with my daughter refuse to do all that whatever anurag jain promise to us. I clearly said that im heart patient i can't come again and clear the things but using this kind of words with me and my daughter is very bad. His brother said he is the owner of the office, if he is the owner of the office why anurag jain give us time to vist his office, why he promise and accept his staff mistakes, why he didn't call his brother at that time, or make us to wait till his brother come. Anurag Jain deposited our money rs.200/- in our dishtv account today after our complaint and promise to do all the needful, If he is not the incharge how can he handle our account. we need an explaination, why dishtv is dealing with such a bad agent and creating bad impression. after this incident we called our family friends they also said bad things for Mahavir Agencies owner behaviour. So many times we requested Mahavir agencies persons to change our mobile no. but they didn't do that, it shows thier bad intensions, because if our mobile no. is registered we get message about the payments and package details.

Then we call customer care talk to Mr Deepak complaint him our complaint no. 39416606 dated 29.05.10, then we came to know that only 1500/- is deposited till today in our dish tv account. We want to know why this delay in payment. Anurag brother said he will withdraw amount from my dishtv account, we want that dishtv should withdraw his (Mahavir agencies) power to withdraw amount any amount from clients account specially my account. As per Mr. deepak our next renewal date is 22Oct 10, i feel after my complaint and mail this date will not be changed or no withdraw of amount, or upgradation will be entertain from Mahavir agencies, jabalpur. Without confirmation from me, on my mobile,

After two days no call or mail received from DishTV, now my new recharge date is 12.09.10, as that mahavir agencies withdraw the amount from my account i inform this to Mr. shubit Asst. Manager of Dishtv but no response from him, he said my complaint is resolve, i don't know without talking to customer how dishtv can resolve my complaint. As i clearly mention that without my permission mahavir agency should not withdraw any amount from my account. Im very much dis appointed with the dishtv services and the customer care persons.my new complaint no is 39500173 dated 31.05.10
Regards
Monika

please check my dishtv balance up to which month it will be valid having smartcard no[protected] and reply by email.

i want to check expiry of my dish tv recharge card no.[protected]
pse email at [protected]@gmail.com or mob no.[protected]

sir

my vcno:[protected]

Please send the my user id and password for access the my account through the internet

Dish TV — change packages

My set top box no. is [protected] on Dish TV.
I was using silver package. But now the company has changed it to Silve saver Package , although I have never made request.As such charging Rs 150/PM instead os Rs 125/-
On mobile they are never get connected and listen.
Request to examin. Thanks.
R.K.Gupta

Sir,
Pl. let me know my Dishtv account balance and the date of expiry to my email:
[protected]@yahoo.com
VC Number: [protected]

HI,

Could you please let me know my Dish TV account balance and date of expiry to my email:
Local operator has taken 240 AED (almost 2800 Rs) for 6 months subscription.
majida.[protected]@gmail.com
Smart Card number: [protected]

Dishtv service — Deletion of channels after 4 months of activation

Dear sir /madam,
I got reactivated my set up box VC[protected] in Feb,2010 for a silver pack which included AAJTAK and PTV and India news but from 8th June these said channels are removed and I was advised to pay extra if I want these channels.I am shocked at this attitude of the company which is in contrary to the contract.I request u to investigate the matter an get me justice. I wrote emails to the companys representatives Mr Pawan Singh and Rakesh Sharma but without any response.
Hope u will investigate matter and get these channels revived
Thanking u and with kind regards,
Dr KKSharma

my vc no [protected] and [protected] pls inform my RENEWAL DATE both send on my e -mail id [protected]@gmail.com

vc no [protected] and [protected] pls send me RENEWAL DATE OF both VC NUMBRER

pls send me renewal date of vc no [protected]

vc no [protected] pls inform renewal date

i am not satisfy your dishtv bcz the service is very low. my no. is [protected]

or my vc no. is [protected]

Please let me the last date of dish tv recharge for my dish tv vc no-[protected]-1

thanks,
sunil

Dish TV — DEACTIVATION

I have made the payment for my VC NO [protected] of Rs. 1650.00 on 11/07/2010 at 1406 hrs through ATM AXIS BANK via DEBIT CARD of AXIS BANK.

For which the ATM Statement and Bank Statement were submitted to DISH TV as they said the money has not been received by them.Again a confirmation in BANK Letter Head was given.

But they are harrasing me by deactivating my TV saying that the payment was not received by them.

Complain No. 41791429

hi this yogesh i want to know my dish tv balance for confirm please any dission give me for cheking


Thanks With

ID No. [protected]
[protected]@yahoo.com
Yogesh
[protected]

Dish TV — no access

i am saurabh gupta my vc no is [protected] my dish tv is not working as signal notfound andno starenth my complaint no is 41605291,41853370,41904271,41998504,42158768,42207833 dish tv costumar care inforam me problem is solv in 24 hour but my problem is not solv in 15 days i remember more complaint i requst you my problamsolved as soon so that i can enjoy my dish tv

i am saurabh gupta my vc no is [protected] my dish tv is not working as signal notfound andno starenth my complaint no is 41605291, 41853370, 41904271, 41998504, 42158768, 42207833 dish tv costumar care inforam me problem is solv in 24 hour but my problem is not solv in 15 days i remember more complaint i requst you my problamsolved as soon so that i can enjoy my dish tv please reply me soon my contact no is [protected]

my vc no; [protected] please send me id &password .viewing card error.solution please.my email id:[protected]@gmail.com

We are using dish TV since one year and till then we have not seen right reception for continous one week.There have been regular complaints about the picture getting distorted.

Ofcourse the same was attended by the service provider but of no use.They just went on adjusting the dish. Now when the warranty period is over they are asking for money to visit & replying that set-top box needs to be set right.

I cordially request for my system to be replaced as it is not right from the begining.

Regards,

mukesh
[protected]