Comments
it mean's that they do not do your duty in the right manner.
In Every where office, hospital etc, have complaint box or complaint register.
but ECHS Una there is no complaint Register.
if any asking for complaint then they do-not do any thing for his/her complaint
ECHS una have more complaint but they do not give complaint register to patient to write your complaint's
or suggestions.
so, please change the staff in ECHS
or take a action ...
its a Request ...
In Every where office, hospital etc, have complaint box or complaint register.
but ECHS Una there is no complaint Register.
if any asking for complaint then they do-not do any thing for his/her complaint
ECHS una have more complaint but they do not give complaint register to patient to write your complaint's
or suggestions.
so, please change the staff in ECHS
or take a action ...
its a Request ...
ECHS send patients for medicines, after standing in queue for an hour or so, to the MH. There in the dispensary again stand in queue, then they send to central store, again same thing, he directs to go to Medical store, where after a long wait, the staff says, injection/medicine is not available (in case of Costly ones).
Is this the way to treat the veterans?
The patient asks when it would be available? Does not know the answer For name sake there will be a land line phone stuck to wall and none responds and they don't give their mobile No The treatment meted out to the veterans there, is a very shabby one.
My experience is out of 11 months, the patient got only three months medicines. Why non supply of medicines promptly? When CGHS is promptly giving the same medicine in the same city without asking their patients to make rounds and rounds.Is there any one to address this issue?, and set right the callous attitude of the staff in the Medical store of MH?.
Is this the way to treat the veterans?
The patient asks when it would be available? Does not know the answer For name sake there will be a land line phone stuck to wall and none responds and they don't give their mobile No The treatment meted out to the veterans there, is a very shabby one.
My experience is out of 11 months, the patient got only three months medicines. Why non supply of medicines promptly? When CGHS is promptly giving the same medicine in the same city without asking their patients to make rounds and rounds.Is there any one to address this issue?, and set right the callous attitude of the staff in the Medical store of MH?.
23%
Complaints
196
Pending
0
Resolved
45
+91 11 2568 4645
Central Organisation ECHS Maude Lines, Cavalry Road, Sadar Bazar, Delhi Cantt, Delhi, Delhi, India - 110010
Second thing i want to ask so many pensioners, widow pensioners are having all kind of facilities like monthly pensions, aerials, medical facilities especially ECHS where one can so much depend if talking to the man and woman who cant afford much expensive treatments, so Indian government has made the life of a pensioner easy by giving this facility.
Now third thing i want to ask is that i don't know how much it would be the truth, that when comes to the referral service to the ECHS Empanelled hospitals, the retired personals who were the in charge of ECHS poly clinics got confused or may be know that from where they would get the higher commission, they send the patients to the hospitals where the patients got treatment but not the satisfactory complete treatment, in some cases i have studied that in some hospitals doctors advice to carry on the further treatment to another hospitals, as the another hospital is not empanelled by ECHS so the private doctors make it confidential in between him and the patients, due to this the responsibility of the doctor is over, and he will take the incentive to send the patient to the hospital of his choice, money don't matters to the patients who want to be cured fully for those who are financially sound, but what about the patients who are only depend to their pensions, its a very major problem to think.
Now due to lack of some honest personals we have to suffer this problem because money is much more important whether it is coming through a commission or incentive or straight away through the financially sound patient as the personals may be not be satisfied with their pensions, so they need more money by putting the patient into the only actual possibility that is uncertain death.
I salute the INDIAN ARMY and the INDIAN GOVERNMENT which has provided this kind of valuable service, but didn't provide the honest personals to serve the country life long.