[Resolved]  Employee Provident Fund — Delay and displacement of claim form

Address:

Bangalore, Karnataka

Hello Sir/ Madam,
Sub: PF No- KN / 46294 /[protected] HGSL Establishment Code, 8423 - My PF Number)

I quit my previous company HGSL (Hinduja Global Solutions Limited) in March 2010.
I had filled the PF claim with my company in the month of July 2010, which was further filled by the company with the PF Dept, Bangalore on the 28th of July 2010.
But its been a year since I have quit the company and 8 months since the PF Claim was filled, I am yet to receive the amount.
I tried contacting my company who sent me a receipt of the submission to the PF dept and asked me to further contact at the below web / telecoms / emails of the PF dept

www.epfbng.kar.nic.in ( the site was not giving details of my PF Claim, my company said they are not updating it regularly)
[protected] /[protected]No one picks up and fast busy tones)

The Public Relations Officer
EPF Organization, Annapoorneshwari Complex,
Survey no 37/1, 6th main, Singasandra,
Hosur Main Road, Bangalore 560068
Phone:[protected], Email: sro.[protected]@epfindia.gov.in
[protected]@epfindia.gov.in
Multiple Emails were sent to both IDs asking the status of my PF, and explaining the high need of the amount currently but no reply till date.

My Ex Company branch is in Bombay, but the Head Office is in Bangalore and so our PF Account also is in Bangalore. I couldn't feasibly make it to Bangalore as I am jobless without proper flow of money.
Finally I reported the situation to my company and they checked with the PF Dept and have sent me a mail stating that I need to resubmit the claim as the PF Dept has misplaced my claim form.

I am anyhow re submitting the claim form as soon as my office opens tomorrow (11th April, Monday) morning.
PF Details : Name : S.Jyothi Krishnan
PF No- KN / 46294 /[protected] HGSL Establishment Code, 8423 - My PF Number)
Savings Account Number -"[protected]" HDFC BANK, Branch - Vashi, Navi Mumbai

Can you please intervene and get me the amount and the interest at the earliest, so that I can have some breathing space on my financial situation.
Below are the mail communications that I had with the respective Departments (HGSL, HR and Finance) (PF Department)


Thanks and Regards
S.Jyothi Krishnan
[protected]

(Mails to PF Department)
PF Claim delay
Krishna Sadashiv
to gms,
from Krishna Sadashiv <[protected]@gmail.com>
to [protected]@epfindia.gov.in
bcc [protected]@gmail.com
date Mon, Mar 7, 2011 at 12:15 PM
subject PF Claim delay
mailed-by gmail.com

Hello Sir/Madam,
I have left the organization Hinduja Global Solutions Limited in the month of March 2010 and thereby later in the month of May had submitted my claim form to the Human Resource of the organization, who inturn had filled my claim on the 28th of July 2010. (Attached PDF Form, Serial number 18, PF No - 8423)
I am still waiting for the PF amount to be deposited into my savings bank account. The details of my bank and PF number are given below.
I hereby request you to deposit the PF amount into my account immediately as it would be helpful in my current situation.
Company Name : Hinduja Global Solutions Limited, Bangalore
PF Branch : Bommasandra (as said by organization)
PF NUmber : 8423, (KN / 46294 /8423)
Employee Number : 20239
Bank and Branch : HDFC, Vashi, New Mumbai
Account Number : [protected]

Thanks and Regards
S. Jyothi Krishnan
Contact Number : 0-[protected]
07 28 July 10.pdf 07 28 July 10.pdf
77K View Download

from Krishna Sadashiv <[protected]@gmail.com>
to sro.[protected]@epfindia.gov.in
cc [protected]@epfindia.gov.in
date Wed, Mar 23, 2011 at 4:14 PM
subject PF Claim delay
mailed-by gmail.com

hide details Mar 23


Hello Sir/Madam,

I have left the organization Hinduja Global Solutions Limited in the month of March 2010 and thereby later in the month of May had submitted my claim form to the Human Resource of the organization, who in turn had filled my claim on the 28th of July 2010. (Attached PDF Form, Serial number 18, PF No - 8423)



I am still waiting for the PF amount to be deposited into my savings bank account. The details of my bank and PF number are given below.

I hereby request you to deposit the PF amount into my account immediately as it would be helpful in my current situation.

Company Name : Hinduja Global Solutions Limited, Bangalore
PF Branch : Bommasandra (as said by organization)
PF NUmber : 8423, (KN / 46294 /8423)
Employee Number : 20239
Bank and Branch : HDFC, Vashi, New Mumbai
Account Number : [protected]

Thanks and Regards
S. Jyothi Krishnan

Contact Number : 0-[protected]

07 28 July 10.pdf 07 28 July 10.pdf
77K View Download

(Mails to HR Department)
Dear Ranjit / Jisha

I am S.J. Krishnan and was working with HGSL in the IT department till March 2010, Employee ID - 20239.
I have unfortunately not received the PF amount in my account till date.
I would like to have a receipt and the current status of my PF Amount.
Please Note the online status of my PF gives me a message "No details Received".

Thanks and Regards
S.Krishna
(Emp ID - 20239)

Dear Krishna,
You can track the settlement process online at: www.epfbng.kar.nic.in
Ø Click on “know your claim status”
Ø Choose office “Bommasandra”,
Ø Establishment code “46294” (This is HGSL PF code)
Ø Leave Ext blank
Ø Enter your PF number (as mentioned in attachment)
Ø Click on “Get Claim Status”. It will display the status of your claim.
· PF Settlement process is owned and managed by ‘Regional Provident Fund Commissioner’ (RPFC) which is a Government body. Status of settlement will not be shared with HGSL, due to confidentiality.
· Incase if you do not receive your PF amount on the said time, we request you to contact PF Office at[protected] / 25734492 and quote your PF Account Number for the status or visit PF office at the address below…
The Public Relations Officer
EPF Organization, Annapoorneshwari Complex,
Survey no 37/1, 6th main, Singasandra,
Hosur Main Road, Bangalore 560068
Phone:[protected], Email: sro.[protected]@epfindia.gov.in
1st Escalation: If your claims are not settled in 120 days from the date of claim submission, you can escalate it to “The Regional PF Commissioner” at Singasandra (Bangalore) PF office.
2nd Escalation: If your claims are not settled within 150 days from the date of claim submission, you can email the Grievance at New Delhi,with your particulars at [protected]@epfindia.gov.in. You will generally receive an answer within 60 days, after their investigation.
In case of any clarification required, please revert back to us.
Reddiah:- Request you to kindly share acknowledgement copy for his perusal.

Ranjit Narayanan Nair
Executive – Compensation and Benefits
Hinduja Global Solutions Limited
Tower # 1, 5th Floor, T-151, Above Vashi Railway Station Complex, Vashi, Navi-Mumbai - 400 703
| Board: +[protected] | X –1004 | Cellular: +91-Cell No | Facsimile: +[protected]. |
| CANADA | INDIA | MAURITIUS | PHILIPPINES | UNITED KINGDOM | UNITED STATES of AMERICA| Web: http://www.hindujagsl.com


Krishna Sadashiv
Dear Reddiah / Ranjit, I have been checking my PF Claim status on the website...

Mar 23
Reply
|
HGSL PF Help Desk
to Reddiah, me

show details Mar 23

Dear Krishna,

We will enquire and revert back shortly. The website you are referring to is not being updated by the PF dept, unfortunately. The PF dept has moved on the new site www.epfindia.gov.in

, but that is being updated for claims submitted from December 2010 onwards, In any case, we will enquire with the Accounts Section in person and then revert back to you with the status. sometime durnig next week.

Regards

Sharma
On Wed, Mar 23, 2011 at 5:04 PM, Reddiah Y <[protected]@hindujagsl.com> wrote:
Dear Sir,

KN/46294/8423 Krishnan S J Submitted to PF Dept.28 July 2010
Regards,
Reddiah Y
Human Resource (C&B)
Hinduja Global Solutions Limited
HGSL Chambers, No.4, 5 & 6, Garvebhavi Palya, Behind RNS Motors, Hosur Road, Bangalore – 560 068 | Board: +[protected] | X – 261 | Cellular: +91-[protected] | Facsimile: +[protected] | | CANADA | INDIA | MAURITIUS | PHILIPPINES | UNITED KINGDOM | UNITED STATES of AMERICA| Web: http://www.hindujagsl.com
Dear Reddiah / Ranjit,

I have been checking my PF Claim status on the website,www.epfbng.kar.nic.in
, wherein I enter the office as Bommasandra and then the establishment
code as 46294 and then when I click on employee no an error pops up saying " Establishment Not Exists! If you want to know the Pension Payment
Details provide PPO No", Further I cick OK in the pop up window. (See Attached image "ATT1.jpg") and then as said I leave the establishment code
blank and then enter Employee No "8423", it says "Your Claim Not Received by this Office". (See Attached image "ATT2.jpg)
I have tried to contact the mentioned numbers[protected] which is always engaged.
I have also dropped a mail to the ids Email: sro.[protected]@epfindia.gov.in and [protected]@epfindia.gov.in, who haven't responded even after several reminders.
As I am a resident of Bombay Its not feasible for me to the visit the PF office that is in Bangalore. Kindly help me in receiving my PF amount at the earliest.
Do let me know if there is anything more that needs to be done from my end.
Kindly note that its been a year since I quit the company and nearly 9 months since I claimed for my PF amount.
Thanks and Regards,
S.J. Krishnan
[protected]

On Thu, Jan 13, 2011 at 5:58 PM, Reddiah Y <[protected]@hindujagsl.com> wrote:
Dear Sharma, Thank You for your reply. Awaiting a positive status at the earl...

Mar 23
Reply
Dear Sadashiv,

Upon our enquiry at the PF dept, we have heard back from them.

They have misplaced/lost the claim forms and request re-submission.

Attached are blank forms for your convenience.

Regards
Ven

2 attachments — Download all attachments
PF Form 19.pdf PF Form 19.pdf
122K View Download
Forms 10--C.pdf Forms 10--C.pdf
69K View Download

Krishna Sadashiv
to HGSL, Reddiah